John was asked to check a dishwasher I had. He was very honest and fair about how much it would…read morecost to repair, etc. I appreciated his honesty, which in these days, is rare. Terri

Came three times to repair or replace our ice maker. He started working with the wiring, then…read morereplaced the ice maker. Hmmm, still no ice. He suggested the replacement ice maker could be bad, or maybe we need a new board. I asked him to skip replacing the ice maker again, and let us know when he has a new board. Never heard from him again. Got another company to come and in one visit they did a full diagnostic. The board and the internal door wiring were not functioning. We need a new door, which costs more than many refrigerators. We replaced the ice maker for nothing

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

Jonathan Noe was an excellent salesman! He did good by us (we bought a new refrigerator!!) and we…read morereally appreciate him!!! Go buy your appliance from Jonathan!

Super friendly people. Seem to have just about any part you might need for your appliance.read more

Great customer service. My dryer had gone out and I found an amazing deal there. The staff was…read morevery informative and helpful. Definitely check them out.

I just bought my second and third appliance from American Freight and had an awesome experience. I…read morewas in need of a washer and was hoping to find a set. Donnie helped me to not only find a set, but one that fit exactly what I wanted. He offered to search through the sister stores inventory before finding a brand new, in box, dryer that matched the washer I wanted! They even were able to squeeze me in for a weekend day delivery the very next day. Every experience with American Freight has been incredible so far, and I will continue to recommend them to anyone who is in need of appliances or furniture.

Horrible experience! Lies on top of lies. Terrible customer service. Purchase an item and receive a…read morelower price item. Do not trust them. Will not call you back or even try to resolve your issue. Worst experience ever!!!

I really enjoyed my time at Conn's. I needed a mattress after my roommate and his fiancé had ruined…read moremine. I guess that's what I get for being a good friend. I met a young man named Brady who took great care of me. Brady was kind, calm, and VERY smart. He told me so much about all sorts of mattresses, fashion, football, and his father Carey. We had a great time and I believe I have gained a life long friend in Brady. Please give this man a raise as he saved my relationship with my roommate and got me a great mattress. (He even gave me 50% off)

We shopped at Home Depot before buying our microwave at Friedman's. Watch for hidden costs at HD…read morewhich is one reason we didn't buy there. We were delighted with the whole process at Friedman's from sales to delivery. The microwave was ordered and arrived as promised. Matt and Sam delivered and installed our microwave with care and excellent communication and on time. Another plus, Friedman's takes care of the warranty and then out of warranty repairs. They also recycle your old microwave. We are very pleased with our purchase.

I had an excellent experience this time last year when I needed a new washer/dryer set. The…read moresalesperson pointed me to online resources to help me settle on the product choice. Installation went smoothly, and since then every time I have had a question which needed to be addressed with the manufacturer, our salesperson was wonderful as first point of contact. I did not have to call an 800 number, enter prompts, or wait on hold for any of this. I came back to the same salesperson when my mother needed to replace a microwave. Once again, the process couldn't have been easier, from finding what fit into her cabinet space, through obtaining the best price (lower than big box stores), to installation the very next day. Will be back.

I have purchased multiple vacuums and bags from this provider. they always have the size bag I need…read moreand are great with service and repairs.

I guess the COVID restrictions have me cleaning the house more than usual. So in the middle of one…read moreof my cleanings, my whole house vacuum lost its' power because one of my dust pans malfunctioned. I called Rhyne Vacuum and they told me they were making house calls, so I scheduled an appointment. They were involved in the initial installation when our house was built and since then, they have serviced on one occasion prior to today. They are a family owned business with a great reputation, so we had no thought about calling anyone else. Randy Rhyne, Jr. (one of the co-owners) was our service tech. He arrived exactly at the time of the scheduled appointment. When he entered our home, he immediately took his shoes off. That was a great sign of respect that was much appreciated. After we showed him the source of the issue, he got on it right away. After he fixed the dust pan, he went to each outlet and the main unit, servicing and cleaning each one. In fact he found another dysfunctional outlet and fixed it at no charge. He then serviced our power head as well. He was polite, efficient, knowledgeable and helpful. I don't want anyone digging up any dirt about me, but I certainly want the dirt in my home vacuumed away as slick as a whistle. These guys know their stuff and my high recommend goes to them.

If you want to see the latest in great appliances, "Made in America" come here first…read more Also, All the premium Cooking products are made right down the road in Cleveland, Tennessee.

Very friendly and helpful. Just bought a washer. Much better customer service than those big box…read morestores. Even got same day delivery. Excellent customer service.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.