I found them willing to help and very friendly! Were busy but assisted me with my wants and needs…read morethere. Took the time to help me get what I needed! Paint is an excellent quality paint!

My husband and I have used this store many times and had excellent service. I've recommended this…read morestore to my friends. However Friday we went in to obtain some color swatches and we're very disappointed. The clerk was not interested in helping us at all. Each color we asked for a swatch he simply said we don't have that. Without checking his inventory. I went over to the color brochures and found one I was looking for. So sad to see customer service decline because of one uninterested employee. We will not use this store again unfortunately.

This company is very unaccountable and lacks business ethics. I had the same issue trying to get in…read moretouch for scheduling/receiving info from them as every other review listed. I assume they're still in business simply because they partner with a warranty company where people have no other choice but to use their business. Ill try to make this quick. The tenant noticed the heater wasn't working, so on 10/23 I placed a service request. They scheduled for 10/28, but did not perform any work that day. The tenant said they told them they would call me for info so we could reschedule, but I never received a call. I called/lvm several times for the next few days and no response. I then called the warranty company for help. They were finally able to give me the information on 11/2 8-12pm: there were too many plants surrounding the unit and they requested it be cleaned up prior to rescheduling. (I was unaware if this, so a very understandable request). I quickly addressed the issue and the area was cleaned up next day 11/3. I called/lvm several times again throughout that week, but once again crickets. I called the warranty company for assistance. They recommended I keep calling them to check in, so I did just that. On 11/11 I finally received a text requesting to schedule an appt for 11/19 8-12pm. I scheduled with the tenant who confirmed they would be home all day (sick child at home, unfortunately). I received a text later stating no one answered the door. Tenants said no one came to the door. Door cam does not show activity, nor does it show anyone rang the doorbell. I asked if they had the right house and they assured yes. Why did he not ring the doorbell? IDK but whatever happened somehow no one was alerted until after they left. I was admittedly unhappy because at this point were getting close to a month, the tenant had a sick child so understandably you want to prioritize heat in the house, but with such lack of direct contact with the company for follow up it felt like everyone was playing games. I asked about rescheduling but they didnt have anything for 2 weeks, which is insane considering my diligence for the past month to get this handled. They offered 12/2. I said yes but they bever responded to confirm a time or an official appt to be scheduled. They had the tenant info so It was assumed they were working with them directly (they told me they would). Seems that was not the case. Today I received a text from them that due to too many no shows they were dropping me because someone else could ahve taken that spot.... I spoke with the tenant and confirmed they never spoke with the company. They saw someone arrive but not get out of the car. And then when they attempted to go outside to speak with them they drove off. Again, no door cam activity, so Idk whats going on. At this point they had both our numbers and were aware of the doorbell. I asked several times who they confirmed the timeframe of the appt with (because it was clear in our text convo it was not given to me- I was left hanging with no response), and they continued to ignore the question and recommend I call the warranty company to assign a new company. IDK what happened each time they arrived but the lack of accountability is unreal. And with only 11 reviews on Yelp and every single one sharing a similar (1 star status) issue its very obvious they lack business ethics and workmanship. I understand its a busy time of year but work with your customers not against them. And have someone to at least answer or call back when they lvm. All you have to do is communicate.

American Home Warranty assigned me to them when my AC broke. They never called, never answered…read moretheir phones, and ignored my voicemails. Two full days went by in 97° heat with my elderly dad in the house. On day three, even my warranty company couldn't get them to pick up the phone. I had to argue for nearly an hour before finally being reassigned. Don't waste days like I did--you have the right to demand another company immediately. Just look at their reviews: 1-star after 1-star for the same reasons--ignoring customers and taking weeks to get even the most basic parts. They shouldn't even be in business. Learn from our experiences with United Heating and Air and call your warranty company the second you are assigned to them and demand to be assigned to someone else. You have the right and then maybe UH&A will stop treating people this way.

Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

Great Company! Quoted a fair price, called night before. Arrived on time. Very professional and…read morecareful with the furniture. Would highly recommend for all your moving needs