Really nice guy and it only took him a few minutes to figure out why our dishwasher wasn't working…read more Really appreciated his help as we were not sure if it was a dishwasher or electrical problem. Definitely calling Mueller next time we have an issue. :))

We needed to have the handle on our built-in microwave repaired or replaced. After reviewing the…read moreappliance structure, checking for a replacement part and finding that the part for the 15 year old appliance was nowhere to be found, Wayne considered his options. He identified an ingenious approach to rebuilding the handle interior and went out to get materials to do the job. He returned in a timely manner and patiently implemented the solution. You would never know that the handle had been damaged. The price that he charged us was more than reasonable. I would call him again in a heartbeat. Thanks, Wayne, for your professional service!

Mr. Guido and Mr. Sievers were very professional and gave us the information we needed to make a…read moredecision about purchasing our new appliances. We mentioned how much we could spend and they guided us to the best appliances for our money. The next day after doing more research, I called, ordered the appliances and received them the next day!!! WOW

great service in the store and Dylan just installed my new microwave. He was very efficient &…read moreprofessional. thanks to all! Happy to give a great review.

Steve responded quickly and I was able to get same day service. He diagnosed my dryer repair and…read morewent over my options including whether I should just replace it. He provided me with recommendations on replacement product and was overall just GREAT! I have kept his card and will definitely use him again if I need any appliance repair needs.

Service on my dryer was prompt. Repair worked after part was ordered. But...they did not hook the…read moredryer back up to the vent, so it spewed hot air back into the house. They did not replace the screws holding the top on, nor did they leave me the screws to do it myself. And they did not clean out the back vent of lint and sand when it was just about falling out of the pipe.

Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Showed up on time. Reasonably priced. Knew exactly what the problem was and fixed it in a timely…read morefashion.

Would never use this service again. Called to repair our freezer door. It is now worse than it was…read morebefore. Have left messages with no response back. $140 of our hard owned money wasted.

Ok. They have a large inventory to choose from. Now the bad news. If you buy from them and upon…read moredelivery the appliance you purchased doesn't work. You're stuck. They have no problem taking your money but you are on your own to contact manufacturer to help you. Use Lowe's or Home Depot instead. I have never once had an issue with returns at either of those stores. Horrible business practices here. Never again.

A-1 Appliance Repair Solutions responded quickly to my call for service on our Thermador cooktop…read more Jordan arrived on time cleaned the igniter on one of the burners that was not lighting and said it may need a new igniter if that didn't solve the problem. I called when it didn't and he came on a Saturday with a new part and the issue was resolved. Jordan had a very friendly and professional attitude efficiently repairing the cooktop and making it safe to use again.

A-1 fixed the switch on my 30 year old Jenn-Air cooktop. I'm very happy NOT replacing this…read moreexpensive appliance! A-1 was polite, knowledgeable, clean and spot on with the diagnostics. Communication was timely. The price was reasonable. It nice to find a local small business.

I really wanted some additional pullout shelves for lower cabinets and Laurie worked with me…read more(tirelessly) as I measured and remeasured, then stayed with me as I hunted for someone to install them (at least 2 handymen turned me down). Finally it all came together and I was delighted with the patience shown to me as well as, of course, the final product. Beginning to end, Reico made it easy and seamless.

Our designer at Reico, Beth, took our ideas and turned them into our perfect, workable, and…read morewonderful kitchen! Beth's design included much more storage, and better workflow, even with the removal of a center island. Her knowledge of cabinetry, lighting, and finish materials was invaluable in guiding us through the selection of design elements. The drawer microwave and pot filler put the design over the top. Beth patiently listened to our wants and dreams. She also coordinated construction with their subcontractor, Mast Contracting be put to work the plan for our kitchen. Under Beth's direction, Mast did stunning work making our dream kitchen come true. We are extremely pleased with the entire process!

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

My dryer's heating element failed, so I called this company for a Saturday service call. The…read morerepairman told me he had "used the last heating element the day before" and did not have a replacement. The dryer was not repaired, but I was given an estimate of over $500 to replace the part. I waited several days for follow-up about a new part. In the meantime, I researched alternatives and was referred to another repair company, which completed the repair for a total of $239, including parts and labor. I attempted to explain this to the original company, disclosed the actual cost I paid, and asked why their estimate was more than double. Instead of addressing the pricing discrepancy, the company demanded a $170 "service fee" for showing up without a part and leaving the dryer unrepaired. The company is now threatening legal action to collect this $170. In my opinion, this company's conduct has been unethical, unprofessional, and not in the best interest of the community. If I were a repair person, I would have checked my vehicle inventory for the appropriate part. If I did not have the part in stock, I would have called the customer to explain and reschedule.  I am really struggling to understand why you are being so stubborn about my complaint and are completely failing to understand my perspective.

Diane and Brian are fabulous professionals who deal with facts, not nonsense. From the moment we…read morewalked in, they treated us with respect and kindness. We told them the brands we've liked and our tolerance but also our critical concerns for appliance longevity. Consumer Reports criticizes many brands for overly complicated features that shorten product life, are dependent on components made in China, and have known design issues. So, we went with Bosch and chose models without the high failure prone features. We know (based on previous experience) there's a wait for one of the products, and that's fine. Shore does their own servicing so we're not concerned we're on our own or getting referrals from a 3rd party warranty company that may send unqualified technicians. Highly recommended and very much appreciate the military discount and no upcharge for credit card!

We've purchased twice at Shore the first was washer & dryer and the second for refrigerator Brian…read morehas been great throughout the experience and they have a fast turnaround for delivery

I had 2 appliances Washer/dryer with minor issues and they charged me $150 for each to start as a…read morevisit charge even though they are right next to each other. the whole thing lasted 30 minutes and cost almost $600. I see that many others have had the same issue, I wish i had reads this first.

BEWARE!!!!! The appliance company is out to SCAM you and take your money! I called to have my dryer…read morefixed bc it was going off early when the sensor setting was being used. Told them I ordered the part in case that was the issue. Was quoted a $175 diagnostic fee, in which never happened! The tech just installed the part and charged me $317. The dryer is still experiencing the same issue and now they won't come out and fix the issue and say the part is not under warranty. And the kicker is when you sign, you don't even see what work the tech actually completed bc it's just a signature block. And Tara the Manager and Tony the tech both refuse to return to fix the issue now or my calls.