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    The Big Screen Store

    4.3 (21 reviews)
    Closed 12:00 pm - 5:00 PM

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    Services - The Big Screen Store

    Home theater calibration

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    1 month ago

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    Jason B.

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Jason was such a big help when I was buying my new TV. He was very helpful and knowledgeable.

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    3 years ago

    This was our second time to buy from Big Screen Store-they always have a lot of knowledge to help us and the delivery is always quick!

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Great customer service...thanks Jason! We ordered on Saturday and it was delivered and set up on Monday.

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    4 years ago

    Very knowledgeable and helpful. Complete range of Samsung products on display. Would recommend.

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    5 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    Jason B.

    Thank you for your business and the great review!

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    9 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - The Big Screen Store

    Review Highlights - The Big Screen Store

    The Big Screen Store in Annapolis is one of the increasingly rare reasons you should definitely go to a brick-and-mortar to buy a new TV.

    Mentioned in 6 reviews

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    Trebor Technical Solutions

    Trebor Technical Solutions

    4.8
    (43 reviews)

    Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

    Could not be more pleased or impressed. Rob is a professional's professional--immensely…read moreknowledgeable, careful, thorough, and a pleasure to be around. Look no further for a job done right. Rob and his colleague installed ethernet throughout our three-story townhouse (7 drops in total). Like another reviewer, we previously had ethernet only in the basement, resulting in poor Wi-Fi coverage on the upper levels. Regarding Trebor Technical Solutions, I wholeheartedly echo what others have shared. During the consultation, as Sriram (2021) observed, Rob "took notes of the locations where I wanted the drops, estimated the length of each run from the networking rack, and how the drops would be wired, carefully noting the number of cuts needed." Indeed, watching Rob in action is impressive--you can see him map, anticipate, and solve problems, as if he can "see" behind the drywall, identifying the cleanest and most efficient pathways. Sriram also noted Rob's "attention to detail deserves special mention, from planning the project to execution." I agree completely. Chaz (2024) wrote, "My experience with Trebor Technical Solutions was top-notch. The owner, Rob, went above and beyond." Absolutely. Rob left our townhouse better than he found it. Originally, ethernet entered through a hole in the wall--Rob repaired that neatly. He also removed unnecessary coax cables, replacing those plates with new ethernet plates. As reviewers' pictures show, Rob meticulously labeled each line with its corresponding room. Dan (2022) shared, "Rob is a pleasure to work with and makes everything easy. He pays close attention to details but also makes amazing recommendations." Couldn't agree more. He has a high work ethic and high standards. Todd (2022) wrote, "There's every reason you should immediately choose this company. Rob, the owner and a worker bee, is highly motivated to do right and technically trained by several mainstream internet and TV companies. He is extremely responsive and an awesome communicator." Rob's background (having worked at major companies) and continued work experience (providing expertise and skill to a variety of clients) are indeed impressive. Kyle's (2021) general contractor remarked on "how astonished he was with the gentle and delicate approach Rob took to making cuts in the drywall. Even though I was running drops across three floors and opposite sides of the house, Rob made only the smallest of cuts in the fewest places and did an excellent job patching up the drywall." Exactly. These were also my observations: Rob accomplishes tasks effectively with minimal disruption. Notably, he expertly repairs drywall cuts, leaving them paint-ready--a service many contractors overlook, as Sriram (2021) mentioned. Finally, Rob's patience deserves special mention. He patiently walks you through each step of the process at the level of detail you prefer, answering questions thoroughly--from the initial consultation through to completion and beyond. It was remarkable how patient and kind he was when explaining the system, piece by piece, and assisting us in setting everything up. We're grateful to have met and worked with Rob and his colleague. If you want commercial-grade quality and craftsmanship in your home, you've found the right team.

    Kairos Audio Video

    Kairos Audio Video

    4.9
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    Kairos Audio Video, led by Mr. Kofi, delivered outstanding service from start to finish. As a…read moreveteran recently returning from a 5‑year overseas tour, I truly appreciated how well he treated me. He is extremely knowledgeable, took the time to explain every detail of the mount, and offered very reasonable pricing. I requested a last‑minute change to my appointment, and he still came out past his normal business hours. His professionalism, courtesy, and dedication to his craft really stand out. This is a privately owned business, and you can tell he takes pride in the quality of his work. Highly recommended for anyone new in town and looking for reliable, efficient service, high‑quality audio/video installation.

    Great service. Came same-day as my TV (bought thru Samsung but delivered by Best Buy), a Samsung 65…read moreinch S95H. Technican helped me move TV to room it was to be placed/mounted. He unboxed it and tested it to ensure it worked. Within 5 mniutes of the TV being on, it stopped working. Screen went black although there was audio. Performed a hard reset but still no luck. Technicain waited with me while I called Samsung. Thank goodness I got a live person who told me that they would pick it back up as a return and give me a full refund. Meanwhile, the technican put the mount on the wall as I plan to buy this same TV but from a different vendor (Crutchfield who I should have used all along as all my TVs have come from them. But, I got a great military discount from Samsung so I went with Samsung). If all goes well, when the replacement TV arrives I will be able to put it on the wall without a lot of drama. All in all, very happy with Kairos. I think they went above and beyond to help me with this issue.

    Hi Solutions Maryland

    Hi Solutions Maryland

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    (11 reviews)

    Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

    Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

    Best Buy

    Best Buy

    2.1
    (100 reviews)
    $$

    I had to come to Best Buy to Geek Squad to see if they had any recommendations to fix my MacBook…read morebefore I considered it demolished (all thanks to these fur animals), and I cannot remember the name of the tech that helped me (maybe Garith** but I think I'm wrong) but he was the MOST helpful. If l have any other tech issues, I would 100% recommend Best Buy Seat Geek. It was easy to make an appointment, and easy to access the department and the assistance they could offer.

    We purchased our Samsung Bespoke appliance at Best Buy less than 3 years ago- they are just falling…read moreapart. We bought 6 appliances from them and the cost was substantial. It was said to be top of the line and we had no reasons to believe this Bespoke set would not only look good but also perform well. Our dishwasher is on its second repair and now 3 weeks after the second issue we are being told it's another three weeks before the part even arrives! The main oven has a broken off hinge inside the door and it can not be opened so obviously it can't be used. They repair men stated the 4 parts he needs to repair the door are being ordered but there is no date of when then will arrive. We could use the microwave but it's difficult to see and time as the hour numbers no longer work!! We can make use of the minute display :( Lastly the finish on the edge of the top door of the wall oven is flaking off. It's so upsetting to see such poor quality construction of these once beautiful appliances. If the parts for repair are all this difficult to acquire, maybe they should have made the appliances more durable or just change change the price point so there could be some value to be had.

    The Big Screen Store - electronics - Updated July 2026

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