Avi was great! He was able to schedule next day to come fix our oven. He was professional and…read morefriendly. He stayed to ensure the oven was working well after doing the repair. Highly recommend!

I'm so glad I called better place appliances. When I called the manufacturer they quoted me $140…read morediagnostic fee plus the cost to fix my refrigerator. Avi came out quickly diagnosed and fixed the problem same day and I'm sure was way cheaper than the manufacturer! Thanks Avi.

They arrived when they said and fixed dryer same day and quickly. Very efficient, timely and…read morereliable

UPDATE: I have ring camera footage showing two visits. The first for 30 minutes. The second visit…read morefor 30 minutes. At most, this should have been 2 hours of work charged. I was charged for 3. The technician did not give me a price estimate for the second visit. He just said I would be charged for the part and labor but no actual price. This money would have been better put towards a new washer. I have corrected the price in my original posting. I had difficulty reading the handwriting. You can see the two charges for two different visits.

Wonderful service. He's very knowledgeable and honest. Would highly recommend!…read moreHe ordered the necessary parts and installed them quickly and then even came right back when an unexpected knob broke and fixed that too.

I am very appreciative of Egor. He assessed the situation over the phone and ordered a Viking…read moreSecondary Drain Trough kit. However, when he came to install it, he discovered the kit had already been installed (years before). He did a thorough job of checking everything out and removing a lot of ice buildup, but concluded everything was working properly. He did not charge me for the kit and only charged minimally for his labor. I would highly recommend Egor for his knowledge and fairness.

Visited Santa Barbara store to find a new Washing Machine. Josh was knowledgeable and steered us to…read morea perfect choice. Store Manager oversees all the professional details. The installation team did a great job. Great place for high end and good quality appliances. Don't hesitate. They will take care of you.

UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

Chris was very responsive and his workers were pleasant and professional. We were very pleased with…read morethe work they did, which involved repairing many cracks and walls that needed to be repainted and fixing cracks and repainting the wainscoting of a bathroom. They were neat, they worked efficiently, and they did excellent repairs of the cracks and wood damage.

If it was a zero, I would put that. I asked for pricing and delivery and they said that they could…read morenot do installation in my area. I live in Santa Barbara and I bought it in a store in Santa Barbara. I give up. No wonder why online is so popular. Don't go here.

Roy IS the best. Always extremely knowledgeable, helpful, honest & fair. He has worked on my…read morethermador appliances.

This service did not complete the job they set out to,perform. Did not have the expertise to…read moredeal,with a common KitchenAid appliance and wasted many onsite visits. They will not be called upon again by this house.

We had a plumbing/washing machine emergency and Elijah from Appliances Best Friend came out to our…read morehouse within 10 minutes!!!! I can't believe how fast he was! He was so well spoken and explained everything that was happening so we could understand it. He was able to sort out the issue and was on his way all within 30 minutes from beginning to end. Thank you Elijah and Appliance Best Friend! We will definitely call on you again!

From the owner: We provide peace of mind by repairing and revitalizing crucial home maintenance appliances.read more

It was very bad experience....he promised to do the work to replace the drain of my…read moredishwasher....then he arbitrarily cancelled the job after I had purchased parts for him as he had requested

I have used Roy for years for all kinds of appliance repairs and he is consistently outstanding…read more He is knowledgeable, honest, and always punctual. I have had him repair washers, dishwashers, dryers, ovens and refrigerators for me. Roy is a tremendous asset to our community and I truly value his work. Thank you for repairing my dishwasher today!