Amazing service! A worker named Reilly fulfilled ALL our needs. He had amazing banter and even came and helped us checkout! 10/10 experience would, will be returning! read more

Miner's Ace Hardware - Hardware Stores Near Me - Goleta, California

I was looking for a barbecue for my hubby's bday. A nice man named Will helped me, we talked about the variety of grills. The pros and cons of each one keeping no judgement. He asked when I wanted the grill, I told him in 2 days. He replied I can have it put together and delivered by 4:00. Sure enough he showed up with the most beautiful barbecue and he helped me put it in the special birthday spot.We discussed the history of the Goleta Ace Hardware store and his dedicated family.Im forever a customer. Thank You Will read more

I always loved to visit all the Ace Hardware's when I go out of town. They had a great yeti selection, which is always the first thing I look for but also enjoyed looking at the plants. They had a great Traeger selection of barbecues too. The staff was very, very friendly and attentive to anything we needed and quite a few on the floor walking around. I would recommend coming to shop here for any of your household needs read more

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I called to determine if this store carries a paste flux. I had to call 3x, was put on hold a total of 15+ minutes. Their plumming person said he didn't know anything about flux. Wowza. It took some serious insistence on my part to finally get someone on the phone who knew where to look and could give me an answer. Which was normally we do but we're out, maybe I can get some "on the truck", but who knows. With retail stores so poorly staffed, it's no wonder Amazon is crushing them. I have no sympathy. I tried to shop local and it was a screaming failure. Do better Ace Hardware. Oh, and I'm sure their price would be more as well. Boutique hardware prices. read more

Ace has been, well, "ace" in helping me with my home improvement projects. While their inventory is not as expansive as the other big box stores in the area, they usually have what I need, and if not, I can order online and they are able to get it shipped to the store for pickup rather quickly. Every time I go into the store, I'm promptly greeted and staff are available to answer my very specific questions. They are quick to provide support, and just today, Joel was helpful in returning two of my items when I didn't have the printed receipts, as well as replacing an incorrect item that I needed ASAP while my electrician was in the middle of a project. Prices may sometimes be minimally higher than big box stores, but it's the customer service and attention to detail that has me going to Ace for my ongoing list of projects. read more

I really like coming here because they have good products and employees. I bought a portable AC from here a couple year back, and it was cheaper and worked way better than the one I bought from amazon (amazon's ac had a higher BTU). That portable AC I bought from Miners fell in the parking lot, and an employee helped me put it into my car, yet it still worked better than the amazon one. Recently I came here after looking at other places for wiring my car's electrical. I couldn't find the size I needed and when I had questions about wiring my car, the employee provided the information I needed and also gave me a little extra wiring in case I messed up. It's always nice when you need something and the place has enough employees to help answer questions or find things you need. read more

The greatest hardware store with knowledgeable associates that greet you as you come into the store. I can find everything I need and I like my coupons. read more

Sooooo much better than the big-box stores in terms of selection as well as value for your money. This place pays attention to detail in the products they sell, and has the staff experience to back all of it up. I LOVE walking around this place looking to find some obscure item or tool that I need. read more

Nice store, with lots of useful stuff. The store is clean and free of odors. Very nice friendly staff, always ready to help. Although the store is small, the selection is good. Prices are average, probably cheaper at Home Depot read more

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Omg!! They help me do much more, thank you. Not sure about price, it it's by my t mobile . I luv the clothes too, I bought shirts for husband and son, great selection, better than target or wall mart . Thank you !! read more

I came in search of a snake for the drain and Draino. I wandered a bit reading all the signs and eventually came to the correct section. They had a good selection of items to unclog a bathtub-what I really needed. I found what I was looking for then was out. This store is well stocked in items and the staff is helpful. read more

Needed replacement bolts and barrel nuts for an old table. Received excellent service. This is the most helpful place to shop! The staff is helpful, friendly and knowledgeable! read more

amazing staff great products and prices!!! at miner's equal to home depot- excellent - my new go-to hardware store

Solid hardware store. Clean, well lit, helpful staff. I came for mulch. They loaded it in my car and made sure the trunk could close. I appreciated the attentive customer service! Nice people all around. Healthy looking nursery plants too! read more

Best store and staff! They're inform, recommend, can advise, repair, and will load for customers. Always a happy shopper!

First time shopping here for me was yesterday.. and wow, super great customer service and selection of products!! Their employee named Danny was extra helpful with me over the phone before I got there. He found exactly what I wanted, at a very good price, and he fully prepared my order for my arrival. Upon arriving their employee named Riley helped complete my order. While there I continued shopping and talked with three other employees. I found it remarkable that all five of the employees I encountered at Miner's Ace were exceptionally nice, friendly and helpful... which reflects very well on this store's management and ownership. read more

I always checkout hardware stores whenever I move somewhere. My mother was a do-it-yourself person and taught me so much. Before she passed away we could spend the better part of a day just walking around one of many we had back home. I recently moved to Santa Barbara and I asked my daughter about hardware stores and she suggested Miner's. My mother would have loved it as much as I did. The store was clean and well laid out but the thing that impressed me the most was the genuinely nice people. I was asked by almost every person there if they could help me find anything. It wasn't the obligatory line you get sometimes, they were engaging and friendly. I have lived in many places large and small and have never felt more welcome and truly at home as I did today. I purchased a few things and I found the prices to be fair and not unreasonable. I highly recommend this store. read more

By reading these reviews I was honestly a little surprised seeing the ones saying that the staff was rude. When I went in here yesterday I was surprised because the staff was super genuine and sweet. I asked where the boxes are for moving and the staff was super nice trying to help me find some in the back. The store was also really neatly organized and they had enough employees on in every area so it wasn't impossible to find someone to answer my question. Don't let the reviews turn you off, I came on here to say the exact opposites. read more

LARGE, WELL-STOCKED, HELPFUL EMPLOYEES: I'm so glad that "Miner's" took over this store. They have readily available, helpful employees who will seek you out to offer assurance. That's so refreshing in today's society, don't you think? Their store is huge, and we'll-stocked. It's just a wee bit confusing to find certain items, which logically should be in other aisles. Never fear, an associate is always near! The store is immaculately clean and their outdoor gardening section is a bit of an oasis with fountains, plants, pots, soil and other Knick knacks. They have multiple checkers available, so wait times are small. However, as I find myself now temporarily handicapped due to a foot issue, I've become sensitive to the little things that matter to those who are injured or debilitated; Specifically, I kindly ask that this lovely store please rethink their checkout line, which forces its customers to walk way down into the store and then u-turn to join a single file line for checkout that then funnels to the multiple checkout stands. That was really painful for my foot issue, and I just think it would be really lovely and kind of you to get rid of this weird "funnel" line or else create a handicapped checkout station close to the front so people like myself won't have to walk so far and stand so long to go through a communal line. That is really the only reason I give this lovely hardware store 4-stars, versus 5. Parking is plentiful and the hours are long for this part of Goleta. Thanks for the good service and see you soon! :) read more

Had the best experience with a new employee. Dana had only been there for almost a week. Needed expert advice on a project I was working on and Dana knew exactly what would work. Every suggestion was perfect! Look forward to spending more time there and hoping Dana will be there to help me make the best selection for the job at hand. Refreshing to have advice from someone that has actually Done many projects himself, than just having someone guess with zero experience! Great job Ace on your selection on this employees to represent your business. Thank you Dana, look forward to doing much more business there since this great experience. Mike and Janet C. Goleta read more

I love that it's easy to get a hold of an employee and speak to a person, Which is important to me because when I am doing do it at home projects I am not exactly sure what I need.Everybody seems friendly and knowledgeable and it's easy to find somebody to help you . They have a lot Of hardware supplies, paint, garden area and they also have cute holiday decorations and kitchen appliances outdoor furniture and boardgames. A little bit random but it almost feels like a one stop shop to make your home at home . read more

Similar to home repair businesses (plumbers, pest control, locksmiths, etc), we often forget to review businesses like hardware stores. Unlike some other nearby competitors (clears throat...Home Depot), I always find Miner's in Goleta to have helpful, available staff. Their prices do appear to be slightly higher, yet I would rather pay a bit more in exchange for good service. My one of various examples was when I was a rat trap newbie! They are also good about exchanging items (i.e. wrong light bulb, battery, etc). Keep your eyes open for their seasonal and occasional sales and discounts. read more

When you walk into Miner's Ace, it feels like you're walking into the modern day hardware store you've always dreamed of when it comes to efficiency, organization, selection, and expertise. When it comes to customer service, it feels like you've walked into a tiny town's only hardware store that your grandparents always told you about. I bought a BBQ online at ACE, that was supposed to be delivered on Friday. When it was 6p on Friday, I called, and had Steve, the manager on call that evening. He was thorough, reliable, and did everything to make my experience more than 'make up' for an error that wasn't even his, nor the store's - but the online system's. In short, he, along with Nick - the gentleman who cam out TWICE to deliver the BBQ - ensured I was "made right," with the actual BBQ, natural gas hook-up, and even the installation, which culminated in Steve coming out AFTER his shift was done to do the installation personally. Talk about going above and beyond the call of duty. What an epic store and group of folks who run and work this place. read more

I left my lights on on my Jeep overnight at a hotel near bye. Jason was really helpful in finding me a jump starter to get me on my way. He even let me charge it in the store while I got lunch. Thanks Jason, above and beyond! read more

Me and my dad went in to purchase a paddle board and the staff was so nice and attentive- really made our experience super easy!!

I like going to a more "local" supplier. Yes, I know Ace Hardware is a chain, but Miner's feels different. Excellent compared to Home Depot.

This store is great. However, DO NOT order a reliance water heater from them. Reliance's technical service is beyond horrible....the sent us the wrong repair parts 3 times...no hot water for over two weeks. read more

Been coming here for years before it was Miner's. I was told by one of the staff that were unable to recycle florescent light bulbs here because we had too many. We had maybe 10 lights about 3ft in length. We purchased the replacements here and have never been told this or had an issue recycling them ever before. We were told that it was unfair to the other customers who might also be recycling and that they were just a "mom and pop" shop. Give me a break. Another staff had zero issue with the recycling and gladly took them in from us. They even said they were glad we had come back to bring back the old ones so they were properly disposed of. read more

We recently purchased an outdoor fountain from Miner's Ace Hardware here in Goleta at the Fairview Shopping Center. The employees at Miner's Ace totally understand the meaning of customer service. They were professional is every sense of the word. Home delivery of our product far exceeded any expectation. Branden and Kyle ensured every aspect of our new fountain from placement to 100% complete setup was accomplished. Thanks to everyone on the Miner's team that made this a memorable experience. read more

Miner's Ace Hardware - Proud owners of a new stamped cement Fontana 2 tier fountain - Hardware Stores Near Me - Goleta, California

Couldn't have asked for a better store to replace Orchard Supply Hardware. Goleta has a need for a smaller-scale hardware store and that's exactly what OSH had offered - large selection but personable enough to feel like more of a neighborhood shop than a big box. The vibe has remained largely the same ever since Miner's opened up. This store benefited from OSH's recent remodel and the layout is nearly identical which I enjoy. Prices are a bit higher than the prior tenant, but the selection is excellent and the premises are clean. I enjoy the friendliness of the floor staff and admire their willingness to help. My favorite section is the nursery. It's large and full of fresh greenery. I've bought a handful of plants for my garden from here and all have thrived well. Nice addition to Goleta. I'll be back soon. read more

I ma very excited to have Miner's as our local Goleta hardware store. I totally felt the void when OSH was gone. Already on our first visit we could see the customer service and attention was superb. All the staff was friendly and helpful. The spacious floor layout works well and is not too cluttered. They have a nice variety of products that you don't see in other corporate chains. We look forward to coming back more. And the kids are excited that they give out lollipops at the checkout read more

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Perhaps I have lived in LA too long, but I had the opportunity to visit Minor's Ace Hardware a few years back while visiting the area and was blown away by the courteous staff in that store. Since I am often in the Santa Barbara area, I now perform ALL of my hardware shopping needs with them. Case in point: I was there to pick up a sale item from their anniversery sale and had the great pleasure of encountering Austin who was completely awesome and helpful and good natured and of course, Shane who is just a super human being and has always been so, as I have encountered him on visits before. In an age when there is generally NO customer service and horrendous attitudes, I always look forward to my visits there as there are excellent and cheerful faces to engage with for your needs, which makes getting your things done with the least amount of stress possible. Where do they get these people?! I am flush with praise for this store and so that I don't babble on too much...go there and you will soon forget about Home Depot and Lowes for good! Tom read more

Everyone, from garden supplies to paints to hardware, has been friendly and helpful, often usually so, coming up with ideas to solve a problem that required a specific size nut and bolt. Yesterday, during the very busy Anniversary Sale, the checker I had, sorry I didn't get her name, was so pleasant, tallying up my basketful of small and larger things. I was sorry when Orchard left but, after all, it is the agreeable people who make me want to drive miles to return! read more

Miners' Ace Hardware is a welcome addition to the Goleta community. The staff is friendly and helpful. We have shopped for plants and other things in the Garden shop. Sherry and Patty have both made my wife and I happy with their suggestions about succulents and butterfly flowers. Today Kelsier was at the check out line and helped me with my purchase of a propane tank for my Grill. She was kind enough to come help me load into my Sonoma. The line was long at the time. I expected a long wait. Kelsey was able to help me immediately. I appreciate the management's training on what customer service really means. "Help the customer until the customer is satisfied." read more

I have never had a false/positive feeling about Miners/Ace hardware. I used to work there when it was Osh. Way better than us used to be. Rose, the manager at Osh, was a bit.. . read more

I spent about a half an hour in their paint department yesterday, and again today. I'm refinishing some furniture and really could have used some help. Not a single person approached me to see if they could help me. But yet there were three employees having a great old time joking around at the paint desk. One of the items I was looking for was tack cloth, And when I asked an employee where I could find it, they said they never heard of it. Luckily, I later found it on my own because it was on a clip strip. Additionally, I was also shopping in the drip irrigation section, same thing not one single employee asked if they could help me. Ace hardware is supposed to have the "helpful hardware folks", So I don't even know how Miner's can carry their name! The lines were very long at the registers as well. Lack of customer service, standing around employees, and long wait times do not bode well for a good review. If I didn't know any better, I would have thought I was at Home Depot! read more

It's nice to see that a hardware store has opened in Osh's place, and it's nice that someone is able to sell Osh's old stock as well as offer more. I feel like there's a good selection, especially with some of the items that other stores don't carry, but I also worry that in some departments (like irrigation) that they're just selling off the old Osh stock without replenishing anything of their own. I've purchased the last of certain irrigation parts here and haven't seen them come back into stock for over a month. That could be due to the pandemic, too, but I'm not too sure. It'll be interesting to see what happens to this store after the pandemic is over. read more

I went to Miner's Ace to purchase a Benjamin Moore paint sample. It took over 15 minutes to get any help sent to the department. The gentleman wasn't too pleased with waiting on me and took his time filling my request. What he gave me as a sample, was a quart of paint. To my surprise, it cost me $10.06 for my paint sample. I choose to not return to Miner's for my paint job and instead went to the local big box store. The paint samples are approximately $5.00 and each of my 5 visits for paint and supplies were aided by different salespeople who were knowledgeable/helpful. read more

The quality of a business is mostly based on its service. For a retail store, it is how they handle inevitable returns. The employees at this store always appear friendly and helpful when trying to sell. How about returns? Recently I bought a power tool and discovered that it was defective. I brought it back for a refund. There was damage to the packaging. The clerk called a manager. I showed him the defects. Upon seeing the torn cardboard box, the manager became grumpy and said "I can't sell this any more." Suddenly I saw the reason why there were so many defective merchandise on their shelves. I almost wanted to ask the owner: "Do you always try to sell defective products returned by customers?" Stay away from this store, no matter how friendly the salespeople appear. read more

Great service, clean, organized, and great selection. Staff is friendly and helpful, and most importantly easy to find when you need them. I drive out to Goleta because I prefer shopping here vs the store in SB. read more