Solid company with experience worth every penny. I highly recommend Mountain High Appliance…read more We originally purchased a high-end dishwasher from one of the big box stores (BBuy), thinking we would save some money. The big box stores now contract out all services, so you don't have any idea who you are getting. The 3rd party service team came out, installed the dishwasher, turned it on & left. After it ran, we discovered the dishwasher door was broken. I called the third party who told me to call the big box store. Big box company said to call the third party, as they had no idea what happened. After multiple calls, I was so frustrated I told the company I wanted to return the product. They come out, de-install it & break one of the water pipes in the process. Now I'm out another $500 for plumbing services to fix what they broke. Mountain High saved the day. I purchased a great product & had a very experienced staff come out & install it. Don't waste your time nor money - just let these guys take care of you.

We had an exceptional experience purchasing our Bosch refrigerator from Mountain Hi Appliance…read more Phillip Borgenicht was knowledgeable, friendly, responsive, and really listened to what we needed. He got us quotes within minutes, answered our questions clearly, and genuinely wanted us to be happy with our purchase. I would use Mountain Hi Appliances again in a heartbeat and highly recommend working with Phillip.

Thanks for reaching out. I will be happy to call you to discuss…read more However, I will not subject my wife to this organization again. There are just too many options out there to compromise.

We bought a refrigerator from Specially. Lindsey Connolly helped. She is knowledgeable about the…read moreproducts being sold. Gilbert and Jimmy did a great job with the installation and removal of the old refrigerator. I highly recommend them.

great prices. Great brands. wonderful staff. I highly recommend. get your appliances before they…read moreclose the store.

Had a tenant's refrigerator go out and needed a replacement asap. I called them 10 minutes before…read moreclosing and they discussed options and were able to deliver the next morning. Excellent customer service

Went online to look for an OTR microwave. Put in the Westminster location in the website before…read moresearching. A nice unit came up at a good price so I went ahead and purchased it. I did not receive a confirmation. later I found that I had a voice mail. The call did not come through as it showed up as Spam. The call was to tell me that I had to go to the store 1 hour away in Parker, Co to pick it up. I went into the Westminster store and met with a very rude employee. I asked for him to call a manager for me and he refused. I called the person who's name was on my invoice and worked at the main warehouse, and he was just as rude. His name is Kyle. I asked him to contact a manager and he also refused to get me in contact with a manager. He finally said he could have it shipped up to the Westminster store, but it would be 10 days. I finally had to cancel the sale.

Bought a brand new GE fridge (over $1500.00) because of the GE reputation. Three weeks later it…read morebroke and stopped running, ruining all the food inside. They refused to do anything about it, telling us we needed to call GE because they handle all their own warantee work. The guy we ended up contacting through GE (a private handyman, hired by GE to do their local repairs) came and told us it was either a surge or an outage of power that caused this to happen! We called Appliance Factory to make arrangements for them to come and pick up this piece of junk and we were told they don't do that, - again, we had to contact GE for them to come get it, which includes a 25% restocking fee!! This organization and its people are sure happy to tell you whatever necessary to make a sale, but they DO NTO STAND BEHIND THEIR PRODUCTS. I WOULD NEVER BUY ANYTHING FROM THIS ORGANIZATION AGAIN. They are the worst I have ever seen. If I could rate this store a 0 star rating, I would but it is not an option.

Sign and internet say open at 9. It's after 9 and the lights are off and no one is around.read more

Bought a used dryer today. Moved it down into the basement. Hooked up the hose and cord. Didn't…read morework ! Returned it and got a free workout. $400 used and didn't work Went to Lowe's and bought the exact same dryer new for $477 Don't waste your time or money at this place They just wasted two hours of my time and my back

Tonight in the middle of this terrible crisis with the covid-19 my daughter's fridge broke and she…read morecalled me desperate because she was going to lose all the food that she got for her and the two kids. I have no words to thanks Rudy and Sam for helping me get a new refrigerator for her! Hopefully tomorrow she'll have a fridge in her house!! Thanks Lowe's and thanks for having great people working for you!! Margaret Marshall

Today is July 10, 2026. From the in-store sellers, front end customer service. And certainly the…read morephone answering , which does not enable you to talk to a human. I will not spend my money or my time again.

Helpful when I needed a repair after I purchased it too…read more An apartment two in one, the heating panel went out, nothing they could see ahead, but I got it repaired and still think it was reasonable compared to buying new.

Update #1...got a call today and they have scheduled a replacement for delivery on Tuesday. I am…read moreupdating my rating to 3 stars and will give another update when delivered.