Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

was determined that Dr. Rauch would perform the procedure upon my arrival I provided my debit card…read morefor the co-pay. Now that my personal information had been captured I was also provided with a document stating that I would be responsible for any charges that the insurance would not cover up to the amount of $1500.00. This organization stated that they would have full access to my personal account and could make withdrawals at will and I would be notified via email prior to the withdrawal. At that very moment I felt extremely uncomfortable with the arrangement but thinking that I would be adequately notified I would be able to adjust accordingly. Here's where the whole program falls apart. Taking it from the top the first charge, a $25.00 co-pay was debited from my account on 08/16/2016. The second charge of $51.41 was debited from my account on 09/06/2016 and I was never notified. Approximately a week later I was debited with a charge of $104.00 again not notified. I caught this in process and asked it be stricken and a stop put on any further charges, (date cannot be provided because it is no longer on the ledger,) action was reversed. On 09/13/2016 I get hit a second time for the same charge of $104.00 and this time it has been processed, a temporary credit was issued and was reversed on 11/30/2016 finding no fault on the part of your organization. Now mind you, this organization hit my account three times in a period of only seven days with each and every time I have not been notified. Suddenly I'm an ATM for Christine Rauch! I reiterate, I was NEVER notified by email, (or any other form for that matter) of any impending withdrawal. Closer examination of the documents forwarded to me from the banking institution had revealed that one of their staff had input my email address incorrectly as baherden@verizon.net instead of the correct address. Given that this can prove to be a most critical factor it would behoove Dr Rauch and her staff to confirm this information rather than take it for granted. Clearly this organization deserves to be paid, I don't take issue with that. I take issue with this organization being paid at the expense of cleaning out my bank account and leaving me with not so much as enough cash to buy gas in order to go to work the next morning. I am currently 68 years of age, (was 63 at the time of the procedure.) I have an advanced education in aviation, I am grossly underemployed as well as under paid. Since I do live paycheck to paycheck these people have absolutely no idea what it's like to have your checking account cleaned out and you have to knock on someone's door at five in the morning hoping to borrow $20.00 so you can get to work? It's coming to the point where it's no longer a service for a fee, it's all about sucking someone's bank account dry. It's beginning to feel like it's a contest to see who can empty my bank account first. I understand that Dr. Rauch's husband is an emergency room triage doctor. Everyone should be justly compensated for their knowledge and intelligence. Between the two of them I'm willing to wager that together they are knocking down half a million a year. It's really a shame that they have to resort to unscrupulous means to accomplish their wealth. Having worked as a trained and licensed aircraft mechanic were my associates and myself are required to maintain and fly aircraft, were the aviation field to be handled like this office has handled my account there would be a bunch of broken aircraft, a whole lot of dead people and someone would most certainly be going to jail. The medical treatment was excellent, the way I was treated on the business side of the house is absolutely deplorable. If I had to do it again and was diagnosed stage four cancer I would turn and walk the other way rather than to be subjected to this kind of abuse. Brings new meaning to the aged term, "A license to steal." Makes me wonder if a crime has been committed?

I am deeply disappointed with my experience and surgical outcome…read more I underwent a liposuction and abdominoplasty with this surgeon and the results were not what was promised or reasonably expected. The incision was placed approximately 2 cm higher than where it should have been, causing my belly button to sit noticeably higher and giving my waist a squared appearance rather than a contoured one. Despite undergoing liposuction, there is still noticeable residual fat remaining on my abdomen. In addition, the incision was closed without adequate tightening, leaving visible bulging above and below the incision that creates a quilted or puckered appearance. I now have a pooch that I did not have prior to surgery. Liposuction of my flanks and lower back was missed entirely -- not once, but twice. I even underwent a second liposuction procedure, and the flanks were still not properly addressed. The ends of the incision also have what appear to be "dog ears," further affecting the cosmetic outcome. Despite raising these concerns, providing photos, and attempting to have a reasonable discussion, the surgeon would not acknowledge the issues or take responsibility. I was repeatedly told that "no harm was done," and therefore no refund or corrective support was offered, even though the agreed-upon services and expected results were not delivered. This has been an emotionally and physically difficult experience. I am now seeking revision care elsewhere. Based on my outcome and the lack of accountability afterward, I would not recommend this surgeon to anyone considering body contouring procedures. Feel free to reach out 540-336-8162 for more info of my experience with this surgeon. Happy to provide more before and after photos as well. See this surgeon results in attached photos.

This is my preliminary review based on services so far. I'll go back and update after the surgery…read moreitself, and again after my recovery period (3 months). I've seen Dr Sundin at this practice for my upcoming liposuction. He was very friendly, professional, and thorough in explaining my options, treatment, follow up, and answered all my questions. My surgery is tomorrow and I feel very confident thanks to the doctor. Based on the outline I've been given, I don't expect hidden fees (obviously if that changes I'll say something). I have already gotten my medication for post surgery recovery so I won't have to worry about running astound, exhausted and in pain waiting to get my meds. Everyone has been super friendly and helpful and despite youse being elective surgery, no one has come even close to body shaming me which I appreciate. I'm happy with my body and weight, with the single exception that I'm going in to address. At no point did the doctor attempt to disparage any part of my body, even what I came in to address, only asked what I wanted. Edit: Post surgery I can't tell if the hospital tried to double charge me or if there was a genuine computer issue, but the intake rep was great and only charged the correct amount. The lead up in hospital was friendly and helpful, answered all my questions ahead of time. My follow up is later today since one of my incision sites is leaking. Overall, I'm very sore, but only in minor (threatening to verge into extreme) pain when I move or make to stand up. My legs feel fine so I keep thinking I should walk around, but I know better thankfully. The drainage site is right at my panty line so I'm having to wear my panties a few inches lower than I normally do which is a little annoying but whatever. Depending on when surgery is, I definitely recommend dresses immediately following to accommodate access to drainage bulbs. I left around 5pm yesterday and got home and settled at 6pm after my scheduled start asst 12 noon. That's all I can think to share that's relevant but if I think of more, I will of course edit.

Stephani, His nurse who performs Botox and fillers is ABSOLUTELY Amazing. I have been seeing Dr…read more Zinnser for 15 years! I highly recommend him as well as ANY of his staff to address your needs. The first Plastic Surgeon I saw in 1987 retired and Dr. Zinnser came HIGHLY recommended by him. So, it was no surprise when I met with Stephanie, for the first time for a consult regarding Botox and Fillers, that I was absolutely thrilled with the results AND her approach in determining how and why she recommended the "Plan" to obtain the best results for my particular facial structure. I was NOT a "Generic " treatment plan, on the contrary, my plan was individualized for my wants and desires. This physician AND his Staff deserve a 5+++

Dr. Zinsser changed my quality of life! He and his team were wonderful and did an amazing job! I am…read morebeyond happy with my arm lift and breast reduction and lift. The process was easy and recovery was great. I recommend Dr. Zinsser to everyone!!

I've been seeing Dr. Hillelson for several years now. I am always getting compliments on how good…read moremy skin looks thanks to her. She is the best in her field though you wouldn't know it with how humble she is. She's very selective about the services she provides and only wants the best! She has her own product line, which I also love and highly recommend. Thank you!

Wonderful Doctor and staff!…read more Dr Hillelson is a board certified plastic surgeon who specializes in non invasive procedures to address the effects of aging on your face and body. The results are more natural and there is no downtime. There is also a Master Aesthetician on site for medical grade facials and peels and laser treatments. Dr Hillelson also has her own skin care line called Iridesse and the creams are amazing.

Negative Plastic Surgery Experience…read more I'm sharing disappointing experience with Virginia Institute of Plastic Surgery. In Jun 2024, I underwent a lower face and neck lift. I had also paid for earlobe reconstruction. This procedure was forgotten due to missing paperwork. At follow-ups, concerns about loose chin skin were met with suggestions to wait or try costly treatments like Genius microneedling ($2,550). When dissatisfaction persisted, further surgeries were discouraged and more expensive treatments were recommended. In Jan 2025, after continued dissatisfaction, Dr. Reps Sundin advised that no additional procedures should be performed under the chin. He recommended a Browlift and Upper Blepharoplasty, with an estimated total cost of $10,650. When I told Dr. Sundin that I had recently retired, he said that I am now on a fixed income. His comment implied that I probably could not afford his services anymore. In Feb 2025, another plastic surgeon in Richmond Va, commented that my neck should have been pulled tighter.

I have had great experiences with the office staff, nurses and the PA. Everyone makes you feel…read morecomfortable and takes time to answer all your questions.

Horrible place. Very very bad work culture. If they perform anything on you and you don't like it…read more They will outcast you and pretend you are the problem. They don't go over risk and complications and get you to sign things blindly. Very money hungry. Don't go to this place super nasty people inside and out. No accountability.

Wife went here for beast aumintation 1st time wife was not happy the dr aboutano said she was fix…read morethem but we had to pay for surgery center again 2nd surgery still bad highly do not recommend ! Had to go else where for results !

I have used Dr. Shaw and his team for a few years to occasionally get Botox on my forehead. The…read morestaff is great and easy to work with I can call in and get an appointment pretty quickly most recently the same day! Dr. Shaw is very professional and easy going. I never feel pressured to try other procedures or purchase items from their office which I really appreciate! Kimberly H.

I thought my botox kicked in within 5 days and then left but it tricked me. I had gotten covid and…read moreguess I was really struggling with the frowning, as my illness was pretty bad. I got well and then my botox really really kicked in and for 30ccs my face still looks amazing going into month 3!! TERRIFIC spa and thank you Jessica!

The New Medical Spa - Glen Allen, VA…read more The New Medical Spa, located at 2235 Old Brick Rd, Glen Allen, VA 23060, for deceptive business practices, unauthorized billing, and failure to obtain informed consent. On my initial visit, I presented for a single service only. During check-in, I was instructed to download and use a mobile application. At no time was I clearly informed--verbally or in writing--that I was enrolling in a recurring membership program or authorizing ongoing charges. I did not knowingly consent to any such agreement. The individual assisting at the front desk (identified as the physician's spouse) failed to disclose any material terms, including the existence of a membership, recurring fees, or cancellation requirements. I visited the facility approximately six/eight times and did not return thereafter. Despite my discontinuation of services, the business continued to charge my Health Savings Account (HSA) card, resulting in unauthorized charges exceeding $2,000. These charges were made without my knowledge or express authorization. Additionally, I have serious concerns regarding whether these services were eligible for HSA billing, raising further questions about compliance with applicable financial and healthcare regulations. Upon discovering the charges, I contacted the business to dispute them and request a refund. The business has refused to accept responsibility, failed to provide adequate documentation of any alleged authorization, and declined to issue a refund. Further, during my visits, I experienced what I would characterize as undue pressure to undergo additional procedures that did not appear medically necessary, raising concerns about the business's ethical standards and professional conduct. Based on the above, I believe this business has engaged in: * Deceptive and/or misleading enrollment practices * Failure to obtain informed consent for recurring financial obligations * Unauthorized billing and potential misuse of HSA funds * Unfair and unethical business practices Please be aware and check your accounts.

The facility is clean, cute, and in a great location!…read more I'm going to tell you Teresa is wonderful. I was going through a very hard time and she bent the rules a little to switch a treatment I paid for on the app to something else because I couldn't continue it. She valued me as a person and recommended the IPL treatment for face and neck. I'm 29 and this is the best facial treatment I've ever had. My skin is smooth and the smile lines and forehead are almost gone. Plus I had PDO threads done here and my jawline looks AMAZING.

Dr. Stanwix is an absolute gem. He made me fall in love with my body after years of fighting my…read moregenetically big hips. I would recommend him to every person out there. He is personable and takes the time to really understand your needs. The surgery was a hit and I am beyond happy with the results. The whole office staff is also great and makes you feel welcome. Dr. Stanwix for president.

Oh. My. Goodness! My experience with Dr. Stanwix and his team has been nothing short of phenomenal…read more From the moment I reached out to Dr. Stanwix's office in August of 2023, to the successful completion of my En Bloc surgery (with lift and fat transfer) in January 2024, I have felt completely cared for by this remarkable surgeon and the team of consummate professionals he has surrounded himself with. Every interaction I had with Dr. Stanwix and his team, whether by phone or in-person, left me feeling heard, seen, and understood, as I made the decision to remove my implants and start a new chapter on my physical health and wellness journey. Kind, courteous, knowledgeable, attentive to detail, supportive of my concerns, were hallmarks of my interactions not only with Dr. Stanwix, but with each member of his team. Dr. Stanwix did an amazing job performing my surgery and was an absolute pleasure to interact with. Many talented doctors, particularly specialists, do amazing work, but fall short when it comes to support and communication with their patients. This is certainly not the case with Dr. Stanwix! I have complete confidence that as I continue to heal I will be welcome to contact him with any follow-up questions or concerns I might have, and that he won't make me feel like a nuisance, in fact, he has personally encouraged me to stay in touch with him and his team and to reach out if or whenever I feel the need. This kind of post-op follow-up should be the norm, but all too often it doesn't seem to be. Thank you, again, Dr. Stanwix and many thanks to your lovely team of professionals that collaborate with you and have clearly been inspired by your caring demeanor and professional integrity! You have certainly set the bar extremely high for any other healthcare professional that I will consider entrusting my health, time, and money to.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

This group is awesome! I decided that it was time to sign up with Wellcome given COVID-19, wanting…read moreto make sure I could access a doctor easily, and one that would be able to remember who I was because of smaller case loads. I highly recommend WellcomeMD. I see Dr. Colfer, but I know all the docs are great.