Operates in bad faith and will not stand by their word or their products. Doesn't care if your car is a lemon *by definition* and will do everything in their power to steam roll you. Scum of the earth - I wouldn't trust these people to wash my windshield. Secure a lawyer before working with these people. read more

Bought a 21 Colorado new my mistake was buying a bed liner from them that they installed. Over the next 1-2 oil changes I would mention to service tech that the bed liner was warped and never laid flat from the day they put it in. I thought the Fla. heat would cause it to flatten out. on the third oil change someone with clout grudging said for them to replace it. The second one right out the door was the same and i mention it to service tech and he just ignored what i said. So i wait till next oil change and mention it again and they ignore my comment again. My thought was they do not stand by the product they sell, so I stopped going there. On top of the fact they bombard you with emails and letters about trading up or paying for extended warranty. read more

I had a great experience with the salesman Anthony Alvarez. He worked very hard to get me the deal I wanted. Great customer satisfaction. If you want someone that will work for you this is your guy. 100% recommended! He is an asset to Ferman. read more

I just had a question on a used truck they solved it and earned future business. Manager introduced himself. I don't think they get many Colorado ZR1 midnight editions , phenomenal truck. Great people. read more

I bring my chevy truck here for oil changes. I actually look forward to getting oil changes. Everyone is nice any welcoming. The waiting area has free donuts and coffee and comfy seats. Prices are the same or less than the fast oil change places. Plus they enter all my maintenance history for my truck on the chevy app. They are running a great service department here. read more

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Never rcnd a call back or anything from John Reece or Anthony so I paid cash for a Honda CRV

Neil the service manager does a great job. The mechanics are little iffy :( all look extremely young and new. Heard them laughing about skipping tickets which got me real mad. 3 hours for a oil change and tire patch is way to long but Neil is the man and fixes any problems. Neil Definitely on point but mechanics really need to step it up read more

Searched high and low for a 2024 ZL1 Camaro. I reached out to dozens of dealerships online, and only Ferman provided straightforward answers. They had the car I wanted in stock and communicated with me perfectly. I drove 2 1/2 hours to view the car, and I was greeted promptly by Joe K upon arrival where they had the car waiting my inspection. Unlike many dealers, there was no mark up on the vehicle. The buying process was simple and no fuss. They did not push all the extra add-ons and warranties (they did offer). In and out in a fair amount of time. My only wish is that they were closer to home for my next purchase. read more

Ferman Chevrolet - Car Dealers Near Me - Tarpon Springs, Florida

My honey brought his classic corvette in for diagnosis of a noise when driving in certain gears. They kept the car for ~3 weeks. They took the entire dashboard apart. They told him they thought it was his speakers. When he did not agree with their diagnosis because it didn't make sense, he tried to work with them to try to better diagnose it. When they couldn't, they told him he could take the car with the car dashboard still apart. He asked them to put it back together properly. They tried and while doing that they damaged the cup-holder and got grease on the console. When trying to clean the grease off the console, they got grease cleaner on the navigation screen and damaged the navigation screen. When trying to reach different levels of management to try to rectify this bad situation they all ignored him, hid behind their voicemails, and did not call him back. When he took the car to another establishment, before even leaving the parking lot for a short test drive they immediately diagnosed the issue as being the need for a new battery. The old battery even showed obvious signs of swelling indicating it was bad and needed replacing. They installed the new battery and the problem was solved!!! They also re-assembled the dashboard properly and fixed the cup-holder. Unfortunately, they couldn't repair the damaged navigation screen because original parts for that classic corvette are scarcely available. Needless to say this was not a good situation and could've been handled much better, especially by the various levels of management! Whatever happened to the old values of stellar customer service and sincere attentiveness to listening to/addressing customers' concerns? It's a real shame because this business used to have a great reputation and were known for the quality of work and customer service! read more

I am one who gives good or poor reviews when warranted; Ferman Chevrolet "POOR". On 6/24/2025, I had an appointment for a simple oil change, after waiting 50 minutes (literally) and being told by several service members that someone would be with me shortly, to check me in for a scheduled appointment. I asked one of the service members, as they passed by, "I would like to speak to the service manager." The service member pointed to him and went to convey my request, but he would not come to me. I had to leave my vehicle while on crutches to go to his office to receive the excuse that "I just came out of a meeting and am shorthanded". He expresses no sincere concern for me as a valuable customer. He stated that he will have one there shortly. After returning to my vehicle, I was met by a service member asking to move my vehicle so they could pull the vehicle behind into the service bay. I decided they did not value me as a customer. I left and went across the highway to Rivard Buick GMC, and received service at value me, which started when I came in and spoke with the scheduler for an oil change. I was able to schedule an appointment for service the same day. The check-in went fast (5 minutes), the service members were welcoming, and the service was good. I am pleased with the OUTSTANDING customer service and the service rendered at Rivard Buick GMC. read more

They did a Technical Service Bulletin repair on my Corvette for a locked steering wheel. Afterwards the steering wheel had an obvious rubbing sound in it. Took it back to the them. Paraphrasing, "Yep, it's rubbing, we can't get parts." So I paid for the TSB work (after 18 years you could argue Chevy didn't owe me the repair, but at the same time you'd think one of the dealers I've had this car in would have taken care of it). And yet the repair work set up a very annoying rubbing noise that they can't fix now. read more

The service department is the absolute worse I have been to. They never keep to appointments, never have enough staff, and their scheduling is terrible. Every time I talked to someone about my car, they told me something different. And here's the kicker, the car is not even a month old. This is why we won't be purchasing anymore cars from here. read more

This dealership from my experience have knowledge service techs and definitely not good leadership! My car was never fixed after two plus weeks in service and to top it off I ended up with additional problems when I picked it up. Managent starting with the general manager Reese was in concerning to my issues which trickled down to all the staff under him. Please listen to this review and go elsewhere. Ferman does not stand behind its actions read more

My salesperson was great. Upon saying yes to a car, it took hours of waiting to finalize the deal. Loan was financed by GM but neither GMl or Furman would offer any type of warranty even though the car was a Chevy in seemingly great condition under 40k miles. Oops. I feel like an idiot. Major mechanical probs just hit costing me a grand. Would not repeat. Florida is know for it's citrus and these guys are selling lemons. P.S. Their star rating is higher on Google because they use a company I know to help generate higher ratings... Gaming the system. read more

What an absolute horrid customer service experience. I'm from the Atlanta, Ga area and have been to my share of Chevy dealers. This was by far the worst I've ever been treated in my life. I have a 2017 Chevy Impala currently has 58k miles and my air conditioner's evaporator core is defective. There's a bulletin on this replacement that orders customers to take affected vehicles to dealers for a replacement free of charge. Spoke to Steve on the phone explaining the issue. He stated I needed a bumper-to-bumper warranty in order to be covered but suggested I bring paperwork of bulletin up to service for them to verify it's "legit" as he hasn't had this issue with Impalas. I explained I didn't have time to waste and wasn't internet in making blank trips but would bring the letter i was provided by a repair shop up to Chevy for them to "verify". I arrived at the service department and spoke to Rob who told me there was nothing they were gonna do for me and stated "GM isn't going to help you." He stated my vehicle was excluded from the bulletin since the covered repair wasn't linked to my VIN. He said "You have that paper, and I have this paper" insinuating it was a tit-for-tat battle that he was going to win which meant he wasn't going to help me or make sure my issue was taken care of. I asked for GM's cooperate office number and he told me to Google it. Thank you GM for the worst customer service in the business. I cannot wait to contact someone at the cooperate office! DO NOT BUY OR DO BUSINESS HERE. Take your time, money, and prized possessions elsewhere! read more

Ferman Chevrolet - Special Coverage Adjustment - Car Dealers Near Me - Tarpon Springs, Florida

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My husband was a loyal customer of this dealership until now. He took his truck in first thing Friday morning to be serviced as the check engine light was on. We were due to be leaving out of town for the weekend, and they convinced us to let them keep the truck for the weekend so they can take a good look over it as the warranty was almost up. Fast forward to Monday morning we still have not heard anything about the truck. My husband had to physically drive to the dealership because no one can give him any information over the phone because no one knew anything. Turns out nobody even looked at the truck or did anything with it even though they had it there first thing Friday morning. Then they had the nerve to just hand my husband back his keys without even looking at the truck or trying to accommodate him, after their mess up. So now we are due to leave out of town again this week and have to take the truck somewhere else and start all over again. The absolute lack of respect for people's time and the worst customer service I've seen yet. read more

I made an advanced appointment to have a 2007 chevy uplander looked at (and have a battery cable and battery replaced, car has 63k miles on it) After a week in the shop, i have to call to find out the guy that i made the appointment with is now with Volvo And they have to find the new guy, Steve. Who isnt available so i have to call back the next day. I call back, no steve, but i hear from someone else, the parts are on order and wont be in till middle or end of next week. A battery and a positive cable. I wait till wednesday, call Steve, he says guys are backed up and maybe by the beginning of the week, they can get it done. I call Monday, he tells me they ate planning to get it in Next. End of the day, i get a call from Steve, he wants me to come in and sign a waiver saying its $850 and he wanted to show me rust under the car. Im outraged about the price, but sign the estimate/waiver. I tell him i need this car back ASAP. Steve says no worries... I leave. He calls me an hour later telling me his boss doesnt want to work on my car, to come and get it. I am mind boggled... all this time and now they dont want to work on my car...because of rust they claim? A battery and positive cable for $850 is bad enough, 4 weeks in the shop is bad enough....but then refusing to do the work? Piss poor. You get an F. read more

Rob M, in service is the very best. He has taken care of my 2018 Chevy truck, from the firs day I bought from Ferman Chevrolet. he cares and listens to the customer and will do the very best to make sure your vehicle is done right. Now, that my truck is out of factory warranty, I will continue to bring my truck there for service. read more

The husbeast and I stopped in to Ferman Chevy to look at the Volt as a possible replacement for his totaled Prius. The dealership is super clean, beautiful on the inside with some SUPER sharp Corvettes outside that made me do a double take. WOW.. they were AMAZING. The receptionist asked what we needed, we told her, and they asked us to sit for a moment. Within 15 or so seconds they had a sales rep for us, Dan. Dan was incredibly knowledgeble, friendly and capable. We took a test drive and were all but sold on that Volt, it's a damned fine car. The only issue was the sport button as it appears my husbeast has a bit of a lead foot. We left, with a bit of determination to decide which vehicle we were going to purchase, in the end, it wasn't the volt, but we would come back if we need to buy another car in the future. read more

i liked the direct manor on dealing with truck. joe was very informative , helpfull and just all around gentleman. i would deal with ferman again in the future. read more

Covid has turned the world upside down. But it wasn't until I started shopping for a new car that I fully understood the complexities of change that have taken place in the automotive industry. As I begin calling around for a new vehicle, I was repeatedly told by dealers across the state that cars were selling $10,000-$15,000 over MSRP. And I had a big problem with this as it seemed very much like price gouging to me. When I walked into Ferman Chevrolet of Tarpon, I was immediately told that they were selling their cars at MSRP. I was extremely skeptical. I was waiting for the other shoe to drop such as being forced to purchase five to $10,000 worth of additional accessories for my car from the dealership. My salesman VARGAS kept reassuring me that the price on the paper was what I would pay. Even on the day I went to pick up my car, I was waiting for the other side of the story. When I was finished signing the papers VARGAS smiled at me And said simply... "See? I told you you could trust me". So, has Covid changed the world? In most ways you bet... it definitely has. But it has also clarified how valuable things like honor, integrity, honesty, and a willingness to go above and beyond for the customer really are. I know that Covid will one day not be a central part of our lives anymore. But I also know that Furman Chevrolet of Tampa will always be our family's go to place to purchase a new Chevrolet read more

Ferman Chevrolet - My new car thanks to my salesman Vargas at Ferman Chevrolet of Tampa! - Car Dealers Near Me - Tarpon Springs, Florida

Sales will promise anything and everything to get the sale. Once you've purchased the vehicle, you're given empty promises. Rather than fix issues, they'll try to sell you another vehicle. I've purchased multiple vehicles here and will not be back. read more

**False promises** I bought a new 2020 Chevy Colorado from Ferman Chevrolet. They told me I would get 2 free oil changes when I buy it. I just tried exercising that 2nd oil changed as promised however they said I needed to buy a upgrade maintenance plan. It would take them 3 to 4 hours for them to just to do basic maintenance check and oil change after I pay $65. I no longer trust anything these guys promised. I bought my 2nd vehicles from Hyundai. Hyundai promised free oil changes for 3 years. I recommend Hyundai if your seeking the easiest maintenance plan. read more

Great dealership all around, couldn't have honestly asked for a better experience when buying a car/truck. My wife and I were treated horribly at Castriota Chevy (Go read my review), so we walked into this dealership the day after. And within 15 minutes we were done and my wife and I were driving home in my new truck. Thank you again Rob and Chance, you guys were awesome. Thanks to another dealerships short-comings, the Ferman family gained a couple more family members that day. read more

Ferman Chevrolet - Car Dealers Near Me - Tarpon Springs, Florida

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DO NOT WASTE YOUR TIME! I booked a service appointment for 3:30pm. I pulled up and my name was on the screen- they were expecting me. Guest relations Tom Meinhold refused to even look at my car. "I know you have an appointment but the service teams leaves in 90 minutes so there's nothing we can do for you." ... WOW! I drove my same car away. I am a single income household and had to take time off to go service my car- I will NEVER go here again. If you value your time - go somewere else. I've been to this location and before I moved I went to the Ferman in Brandon for years. Never again. I don't have time to make appointments that are not honored. read more

i wish I could give 0 stars. i wanted to buy a car so they told me to go online and apply So they could pull my credit. After I did so I called the salesman Walter back (10 minutes) and was ignored. An hour later they told us they sold the car as I was filling out the application. Very crappy experience. read more

I was dealing with someone named Robbie. I was told my fuel injection system need cleaned. I was told a needed a few other parts that would be in the next day. Paid 400 for my fuel injection system to be cleaned, tires rotated and a oil change. Decided to pick up my truck for a second and third opinion. Learned that they never did clean my fuel injection system, it was filthy. Also they missed that my alternator was the issue that was the problem with my truck. Never use them. read more

I am a 64 year old female veteran my vehicle has been at Ferman for 3 months I ordered my own part on eBay delivered it and have to keep calling to get any info. 2 months later I have a third party purchase another part and still no fix supposedly General Motors was contacted and they couldn't help I trusted this place but I learned they don't answer calls 6 times I've called for the general manager of service and reached him once. They take messages but don't deliver they don't clear their voicemail so I have to call different numbers. Shannon, Tom, Bill M. Customer service skills are horrible. Try taking care of your 91 year old mother with spinal fractures and explain you can't help her because you have no vehicle. I will not go away quietly. My phone records speak volumes! read more

I have purchased a few vehicles from this dealership and I'll start by saying the sales team has always been wonderful! The service department on the other hand was atrocious. In particular a smug guy named Tony. He is completely clueless when it comes to customer service. Got quoted a price for a factory subwoofer install and agreed to it. Dropped my truck off and waited in the lobby. After 4 hours of waiting i inquired about an ETA. Tony said he has no idea and he will get back with me. Another two hours go by and I go inquire again. Tony then says he "thought " i dropped my truck off and left. Proceeded to say he still doesn't know anything which after dealing with this idiot i believe he doesn't know much about anything. Luckily the sales team realized the situation and stepped in and arranged for me to have a loaner truck for the evening. The service department manager was nice about the situation and even said for my trouble he would waive the labor on the install which was nice. Well i went to pick up my truck the next day and to my surprise the labor fee wasn't raised but actually jumped another $300 plus dollars and i was forced to pay $350 more than the quoted price if i wanted my truck back even after i showed the quoted price and the price on the website. I was told "i don't care about what the parts department told you and the written estimate " I really don't understand how this type of business is allowed to be conducted by the owner. This was the absolute worst experience I ever had in any business and will never be back for my vehicles or my business fleet's vehicles. read more

First oil change on my new truck. Easy to make an appointment using the online system. So easy, if you can remember your phone number, thats all you need to access your vehicle. Pulled up, parked, walked to the service desk and was greeted by a pleasant knowlegable young lady who checked me in, took my keys, and directed me to the waiting area. The waiting area has wifi, power, comfortable seats and tables, and complimentary coffee. The service took 1 hour, which was the promised amount of time. I was handed my keys and went on my way. Great service experience, I wouldn't change a thing. Easy 5 stars for the service experience. read more

Love Ferman, great customer service, they go out of there way to make you happy!! Gus our sales guy was outstanding!! read more

Ferman Chevrolet - Thanks Ferman, I love my new car, 50th anniversary Camaro!! - Car Dealers Near Me - Tarpon Springs, Florida

They have now called and gave me a loaner. Going to drive mine until they can figure something out! We will see!

Ferman is a stand up Dealership. I bought a car from another dealer who messed up bad, Billy got me going again he handled it like a pro. I was their for a while but it was not their fault. they ordered the part put me in a truck and the next day my car was done. I would like to thank Billy the service manager and Bill Falduti for the help. I have had a lot of Chevy's, my lease on my other car is up in march and would not go anywhere else, How ever if G.M. does not step in with the other Dealer, they will force me to buy another brand, but make no mistake about it, I will buy from a Ferman dealer. Franco is my salesman great young man knows his stuff. Thank you for the great customer service guys. Joseph Fragoso read more

We came into Ferman looking for a substitution of collateral after suffering a total loss on our 2010 Camaro. Todd, one of the sales managers, discussed the possibility of financing a brand new Camaro instead and even got the business office involved in the efforts. The end result was that my wife is now driving a 2015 IILT RS that she absolutely loves! I can't praise the staff at Ferman enough for the incredible effort and extra miles that they ran to make raving fans of the Close family. We are Fermanites for life and will never look elsewhere for our vehicles. Big thanks to Luis Valentin, our sales associate, for spoiling us throughout the very pleasant experience! read more

Ferman Chevrolet - She loves it...thanks Ferman!!! - Car Dealers Near Me - Tarpon Springs, Florida

Everyone at Ferman Chevrolet Tarpon Springs is absolutely fabulous!!!!! Todd & Franco listened to our needs and wants and found us exactly what we were looking for in our budget!! And I've since taken my new truck in for its first oil change and another concern we had with it and they were all knowledgeable and very helpful!!!! I will tell anyone looking to go there first!!!!!! read more

Ferman Chevrolet - Car Dealers Near Me - Tarpon Springs, Florida

If I could give a negative number I would. I went it to have my vehicle diagnosed. From the beginning I was treated poorly by Robert Marchido. So much so that I walked nearly 1 mile to meet my ride because his rudeness made me extremely uncomfortable and I didn't want to stay in the building. He even went as far as to tell me because I bought my vehicle from a different Chevy dealer and because I had never taken it to them for service that he "couldn't guarantee they would work on it". I honestly believe the fact that I was a female had a lot to do with it. The issue my vehicle has is common for that type of vehicle and I was told to fully diagnose the vehicle would cost me $2,000. I spoke with other mechanics who worked for Chevy that agreed this was taking advantage of me. STAY AWAY FROM HERE!! Quite honestly the owners need to do a purge of your discriminatory employees. read more

I've never been there without being pressured and jerked around. I'll update if they treat me better when I return to buy a new car in 2016. read more

Everything could not have gone any better. I pulled up to the new service drive went right in and was greeted almost immediately. Tony Lang was great, he answered all my questions, took care of getting a rental car approved at no cost to me since there were not any loaners left. My car was fixed the next day and it was all washed as well. Thank You. Herbert (Skip) Eckert read more

After having the worst experience at Dimmitt, I decided to look online at other dealerships near me. I came across a vehicle I really liked and set up a test drive. I came in and was instantly greeted and taken back to see Mark Laird, we talked for a bit and took the Equinox out and I really liked it so I talked to my fiancé about it that night and set up another appointment to come in for her to see it and when that didn't pan out they let us take it for an24 hr test drive. She liked it too and unlike the mentioned dealership above they took the time to work with us, and although I found financing outside of what they had they were very helpful. The price online was already a great deal but we got it for even better and it's been a great experience all the way around. Thank you for all that you did to help us get the car we wanted and not putting us into something that wasn't right for us. Our first experience there was great, second one not so much. We want In to look at possibly trading in our used car for a new car, when the numbers didn't add up to us walking out in a car they chased us to our car and tried to negotiate it down and after a couple of minutes they gave us a number we could believe in. So we got out of the car went back inside and they put us with a different sales guy and what they offered us outside never came to pass. Even the papers I got at the end to see if I could get a loan elsewhere had anywhere close to what we agreed upon in the parking lot. Wasted our whole afternoon and most of the evening chasing a dream we were ok walking away from for them to get us excited about it and then not deliver. I am still holding on to hope that something happens but I'm not holding my breath anymore. read more

My husband and I just bought a 2011 chevy equinox from Mark L. and we could not be happier! He helped us with lowering the price to make it affordable for us while keeping a great attitude. It was the best car buying experience we've had. They went above and beyond to make sure that we were happy. read more