Operates in bad faith and will not stand by their word or their products. Doesn't care if your car…read moreis a lemon *by definition* and will do everything in their power to steam roll you. Scum of the earth - I wouldn't trust these people to wash my windshield. Secure a lawyer before working with these people.

Bought a 21 Colorado new my mistake was buying a bed liner from them that they installed. Over the…read morenext 1-2 oil changes I would mention to service tech that the bed liner was warped and never laid flat from the day they put it in. I thought the Fla. heat would cause it to flatten out. on the third oil change someone with clout grudging said for them to replace it. The second one right out the door was the same and i mention it to service tech and he just ignored what i said. So i wait till next oil change and mention it again and they ignore my comment again. My thought was they do not stand by the product they sell, so I stopped going there. On top of the fact they bombard you with emails and letters about trading up or paying for extended warranty.

Our experience was amazing! There was never any pressure to buy, no "vultures" as I like to say…read more Spiro was sweet, informative and beyond patient! Sue was funny and quick with the signing process. Overall we are very happy with our experience at Fitzgerald's. I didn't feel taken advantage of or pressured, ever. My husband and I plan to buy our next jeep from them as well!

Service department is a CF. First they said I needed a new transmission. When they found it was…read morestill under warranty,it just needed a replacement part. That done, but no warranty in that part. I moved away and started having the same issue. The new garage looked it up...said Fitzgerald REPLACED my transmission AND that was under warranty again. WHAT THE HECK??? Service manager, or maybe just counter person, I don't know. Name of Alexa. Lied straight to my face.

Wow! Just wow! Josh gave confidence from the moment I opened my door leaving mykeys in the…read moreignition. I passed Valerie Bell, who has often been our superbly wonderful service rep, on my way in to get a cup of coffee. She was warm and personable and insured that a rather ancient "free oil change/tire rotation" was honored (which had been the reason I came in on ladies day, just in case it COLDN'T be honored, however 'free' was even better! I enjoyed watching the tech work on my Honda fit as though it were his own Automobile and was super pleased that I was in and out of there with my servicing complete and a full report of things to take care of in the near future and the order in which to do those things most economically thanks to Josh. My early morning /evening driving is deteriorating, so I questioned why I would ever think about a 7 AM appointment in the future however today's experience made me realize I will definitely consider how very quick and cheerfully I could start my day AND drive out with my FIT being in shape shape (and Clean!!! with pollen, even though my husband had it washed mid-February I was embarrassed, bringing it in looking so 'tired'. Again reason to think that my hands-on tech did a superb job despite that.

my mom picked up a car she bought from here and the keys didn't lock the doors when she got home…read more They have took 2 months to get a replacement key to her unacceptable.

Sales associates were very friendly and non-pushy they took their time and When you do a test…read moredrive, they let you go by yourself so you don't feel Intimidated by them would highly recommend to anyone looking for a used car. They don't try to haggle you with prices or add on's or anything10/10 would buy from dealership again

Wish I could give Matt and AutoLenders 10 stars!! I kept forgetting all evening that we bought a…read morecar because the process was that relaxing and easy. Everyone on staff is so friendly and not pushy at all. Seriously the best car buying experience I've ever had.

Do not waste your time here. They're scammers…read more They reset cars computers to get rid of the lights to sell as "good condition " Once you walk out with a car and drive it, you'll have issues. Big time scammers. I have made a claim about their scams to the city and the state. Again, SCAMMERS. LOW END SCAMMERS.

I have to express my disappointment and frustration with my experience at AutolinxTampa. I bought…read morean Audi A4 car at this dealership and from the first day I had problems with it. I was assured that the car was in excellent condition, we ask for the Carfax everything was good but it turned out that after leaving the dealer we almost had an accident the car turn of in the middle of the intersection the problem was because that car had a serious problem with the engine. When I took the car for warranty, they told me that the problem was with the engine (it had the engine light and epc light on ) and that they needed a month to repair it. But what really shock me was that after a month, they told me that the problem was diesel gasoline had been put on it, they stayed with the car fixing it for a whole month and when I saw the mileage it had more than 100 miles that they had driven it. I felt deceived and disappointed by the lack of transparency of the dealer. After a month without a car, the problem was not solved and I felt abandoned by the dealer. I do not recommend buying a car in AUTOLINXTAMPA due to poor customer service and lack of transparency of the whole staff. I hope this review serves as a warning for other potential buyers and that the dealer takes measures to improve its service and customer service.

I went in worried how long it would take for my truck to get fixed. I have an extended warranty…read moreand didn't know how long they would take to ok the work. Cary in the service department worked hard and even got other things covered with my warranty. He called me the afternoon that I dropped my vehicle off to let me know what they found and that it was all covered. I've never had such a great experience at a vehicle service department. Thank you so much Cary for all your hard work.

went there to buy new floor matts WOW Nick was the best now i know where to buy my next carread more

Last week my husband Dmitry and I came into the dealership to look at an IS 350. At that time, we…read morehad a 2022 Tesla Model 3 Dual Motor Performance ordered with a scheduled delivery date-However, we decided to cancel and purchase a new 2022 IS 350 F Sport. As a former employee in the automotive industry, I have really high expectations from dealers. Our entire experience at Lexus of Clearwater was OUTSTANDING! It really exceeded our expectations. We have purchased many other luxury brands, such as BMW, Audi, and Acura, and have never had a comparable experience. This was our first Lexus purchase, and we are very impressed with the VIP treatment received. Sean Moore, Sales Consultant, was knowledgeable, friendly, and professional. Sean made us feel comfortable through the process. He really went the extra mile at delivery to ensure that Lexus Enform was activated and took the time to go over additional features and controls. Tyler Newman, Sales Manager, provided excellent customer service throughout the process. Renee Miley, Finance Manager, was pleasant and personable. She took the time to explain all of the financing options -lease v purchase and went above and beyond to ensure that we got the best rate available. Renee reviewed all of the available warranty options with us in length and suggested ones that she thought we would benefit from. We highly recommend Lexus of Clearwater!

If I could give 0 stars it would literally be 0. I purchased…read morenot 1 but 2 brand new vehicles from this dealership specifically out of this dealership. Then I purchased not 1 not 2 but ALL OF THE WARRANTIES... on a brand new is350 that I was upcharged for. Then I went and purchased a 2025 is500 from them (don't ask why I honestly don't know and I regret it so badly. Mistake made and will never be made again!) I purchased all of the warranties for this vehicle as well (a lot of money) then I went ahead and because of the wholehearted kind person I am I show love. I went ahead and recommended LEXUS OF CLEARWATER to my brother in law and sister and rest of my family. THEY WENT AHEAD LISTENED TO ME WENT AHEAD AND PURCHASED A BRAND NEW 2023 RX350. Then went back and purchased a 2026 LX. So I purchased 2 BRAND NEW VEHICLES from LEXUS OF CLEARWATER. WENT AHEAD AND SUPPORTED THEM WITH BUSINESS AND NEW CUSTOMERS.... SHOWED NOTHING BUT LOVE TO LEXUS. Slowly found out my warranties are not good for nothing so they charge you for things that don't hold no value to you or benefit you in any shape way or form. For example purchased the TIRE AND WHEEL PROTECTION got curb rash and a flat went in to get help and got told I wasn't covered .... SO IM PAYING LEXUS OF CLEARWATER ALL THIS MONEY FOR WARRANTIES ONLY TO BE TOLD MY WARRANTY DOESN'T COVER MY VEHICLE... upon purchasing this vehicle ANTHONY THE SALES MANAGER OR ONE OF THEM STATED ANYTHING HAPPENS TO MY VEHICLE TO BRING IT BACK AND THEY WILL YAKE CARE OF ME.... Complete lie. Lied to my face with that one. Go in for help and get disrespected in return... now I'm finding out my vehicle is not covered for repairs .... So I'm paying Lexus THOUSANDS OF DOLLARS FOR ABSOLUTELY NOTHING. Now Lexus wants to tell me I can't go back because apparently I'm asking for too much when I need my car worked on. THE DEALERSHIP I PURCHASED THE VEHICLE FROM SOLD ME FALSE HOPES AND PROMISES. THEY LIED AND DECEIVED ME THEY ARE STEALING MY MONEY AND THEN DENYING ME MY WARRANTY. LESSON LEARNED, SHOWED NOTHING BUT LOVE AND RECEIVING NOTHING BUT DISRESPECT IN RETURN AFTER SUPPORTING THEM AND BRINGING NOTHING BUT MONEY INTO THEIR BUSINESS... WILL NEVER BE GOING BACK AND DOING ANY KIND OF BUSINESS WITH THIS DEALERSHIP AND WOULD HIGHLY RECOMMEND TO ANYONE TO DO THEIR RESEARCH AND READ THIS REVIEW. So sad cause I wanted purchase another vehicle for my pops as well as my sister who needs a car... but now I will have to choose another dealership to do business with... really thought Lexus was better than this and would of thought the customer service would of been better. DONT LIE AND DECIEVE YOUR CUSTOMERS WHO SPEND THEIR HARD EARNED MONEY IN YOUR DEALERSHIP ON YOUR VEHICLES WITH THE INTENTION OF JUST SCREWING THEM OVER. It's is really disrespectful to the people who actually want to do business with Lexus and want peace of mind not to end up writing reviews such as this and feeling like Lexus never really cared about them just wanted to steal their money and then deny them service. Especially when they are paying an absurd amount of money for their vehicles and expecting it to be well taken cared of by the company they did honest business with or at least THOUGHT THEY DID HONEST BUSINESS WITH .. really disappointed in LEXUS OF CLEARWATER. Did so much for them only for them to say screw me so easily as if my support and business meant absolutely nothing. Thanks Lexus of Clearwater...

FAIR PRICE, GOOD CAR, NO BULL. #1 Let me say, don't try to…read moreundercut Jack. He won't go for it. BUT what you pay is well worth it. Bought a 2005 used Minivan with low mileage of about 127,000 for $3,995.00 after title, tax, and tags $4,900.00. When you go to a dealership, you expect extra fees but let me tell you I'd take those fees any day for the customer service I got. #2 My new old van runs like butter, tinted windows, she's a real beut! On my way home though (40 min drive) I noticed a grinding sound in the brakes. Well not only did Jack give me a 3 month/ or 3,000 mile warranty but when I called and asked him where to go for repairs he set me up first thing the next morning with a mechanic to take care of it for me on the house. When buying a used car, you can go to a private seller and take the risk on what you're going to get, or you can go to Jack and know you're driving out that door with quality and care. For a car salesman, I have to say he was incredibly genuine. You can tell he's a decent guy, small business, and good business for his customers. I've never been so proud and happy with a used car, and I've never been so impressed with this impeccable customer service. DON'T BUY PRIVATE! BUY FROM JACK AND KNOW WHAT YOU'RE GETTING, NOT GUESSING! Thank you Jack!

Keep looking!! Purchased a car from Jack. He was very nice during the sale. After spending 900.00…read moreto fix horn, and oil pressure light, car died about a month late. I called Jack to tell him that the warranty covered nothing. I was called " An Asshole customer" by him. I would not recommend this business to anyone!!! I struggled to give him one star, can't post without at least 1 star!