Stopped in here to see the pretty little Porsche that they currently have on their lot…read more A very nice sweet Gentlemen came out in the rain to talk with me about it. He was armed with knowledge, had the little hand held device on him that had all the information on it about the car, which was very useful & also very impressive OuiOui. We were able to sum up what the pros & cons were in record time before we both got drenched. The little Porsche is very nice with two tone black/burgundy interior. It has a burgundy top & black wheels. It's very pretty. 33k miles. However, it's a Boxster & it's an automatic. I'm not interested in the Boxster, only the 911 Manual & the Cayman manual. We only drive manual sports-cars OuiOui. We were very impressed with the professional, super kind service here. We would not hesitate to stop here again in the future, if there were something else on the lot we were interested in. Recommend.

Operates in bad faith and will not stand by their word or their products. Doesn't care if your car…read moreis a lemon *by definition* and will do everything in their power to steam roll you. Scum of the earth - I wouldn't trust these people to wash my windshield. Secure a lawyer before working with these people.

Long story short- I needed an AC repair that the dealer quoted $2400. Firestone quoted $1600…read more Pinellas Auto quoted $600. They did a great job and my AC blows cold. 2 weeks later I bent a tie rod hitting a curb hard. They repaired and aligned and did some other odds and ends for a fair price. I have a new mechanic in Tarpon Springs! So far, I'm super happy with this locally owned business.

Yesterday, I had an unprecedented experience of cruel, unprofessional behavior by Pinellas Auto. To…read morepreface this review: 1. I mistakenly chose this auto shop because of positive online reviews and a seemingly inviting dropbox. 2. I have never written a Yelp Review (observe blank history) and I don't like disparaging a small business. 3. The 5-star review conveniently posted right below me, right after I left, is from the manager, Shannan T. Please, these people are not worth your hard-earned cash. Last night, my car shut down while I was driving. I have not had any major issues with my vehicle, and I've owned it for 9 years. It has served me well, but of course, these things start to happen at higher mileage. My car was stranded on the side of Alderman, in the midst of moderate speed traffic, just off of US 19, for approximately 2 hours, while I waited for AAA. When they arrived, they were extremely helpful and I asked the driver to take it to Pinellas Auto because it was convenient. The driver told me he suspected it was the fuel pump and later, when I filled out the drop-off form, I mentioned this. At 8 AM, I received a call from the receptionist and she stated that the diagnostic would be $40. She said they would remove it with service, and I acquiesced. An hour later, she said the mechanic could not find the issue and it would be another $85. Later, they told me that they meant it would be a *total* of $85, not $125. Because she did not communicate that their diagnostic test is not a flat fee, like for example, Tires Plus lets you know up front, I was more than perturbed, I was livid. It sounded as if I were being penalized, baited-and-switched for their incompetence (It took Tires Plus one hour to find the problem following this incident). I left the drop-off note as a trail of bread crumbs for what should have been an easier diagnosis. So why should it take this mechanic longer? They apparently milk it and charge for a diagnosis by the hour; they might want to let the customer know that up front, instead of dropping the financial bomb on them after they were already uneasily biting their nails in the diagnostic stage. I admittedly yelled at the receptionist with an, "Are you f****** kidding me?" and she remained silent. I asked again. She still remained silent. I said, "You are silent right now because you KNOW this is wrong." She still remained silent. I said I was coming to get my key, I said god****you, and I hung up. I had a Lyft take me to the auto repair shop and when I arrived, I found my vehicle as is pictured: with the hood up, window open (I don't know why or how it was open because the car had no power to get it open and I couldn't close it afterward), a hose exposed and other assorted parts like my filter gathered into my passenger seat. The Lyft driver was appalled at the scene. I requested that the receptionist take a look at how my car was left and I asked her what kind of place it was. The manager, Shannan, followed her out. Shannan smiled the entire time I expressed distress over the situation. I asked her if she felt it funny, and while she said no, she continued to facially express it with an even bigger smile. She said, "Well, you were rude to my receptionist." Emotions can get high when you bait-and-switch a customer with something as serious as their vehicle, which for most of us, is the vessel for our livelihood: work. While I should not have yelled at the receptionist, she knew that not telling me their diagnostic fee could increase was wrong and at least looked and sounded as if she acknowledged this. We know when someone understands us and she did understand why I was upset. I actually want to apologize to her because I should have saved the full breadth of my insults for Shannan, who smiled smugly while exclaiming: "It's your problem because it's your car." Obviously, it IS my problem; however, I should not be told one fee and then another. Shannan stood there with a verbal shrug: "We've been in business for thirty years," while I asked her how they could be so unprofessional to leave parts of my car in literal pieces, IN my passenger seat, with the hood up and car open in the middle of their parking lot. Anyone could have robbed my car of parts while it sat there, open and abandoned. They never even took the car inside their garage. They may have been there for 30 years, but I've been here for 33 and this is not how you run a business. The mechanic never showed his face and he never spoke to me. He sent out his two receptionists to gloat at me while he cowered inside. I had to waste another AAA tow to move my vehicle. I would be saddened to hear this happen to someone else. Don't let it happen to you.

FAIR PRICE, GOOD CAR, NO BULL. #1 Let me say, don't try to…read moreundercut Jack. He won't go for it. BUT what you pay is well worth it. Bought a 2005 used Minivan with low mileage of about 127,000 for $3,995.00 after title, tax, and tags $4,900.00. When you go to a dealership, you expect extra fees but let me tell you I'd take those fees any day for the customer service I got. #2 My new old van runs like butter, tinted windows, she's a real beut! On my way home though (40 min drive) I noticed a grinding sound in the brakes. Well not only did Jack give me a 3 month/ or 3,000 mile warranty but when I called and asked him where to go for repairs he set me up first thing the next morning with a mechanic to take care of it for me on the house. When buying a used car, you can go to a private seller and take the risk on what you're going to get, or you can go to Jack and know you're driving out that door with quality and care. For a car salesman, I have to say he was incredibly genuine. You can tell he's a decent guy, small business, and good business for his customers. I've never been so proud and happy with a used car, and I've never been so impressed with this impeccable customer service. DON'T BUY PRIVATE! BUY FROM JACK AND KNOW WHAT YOU'RE GETTING, NOT GUESSING! Thank you Jack!

Keep looking!! Purchased a car from Jack. He was very nice during the sale. After spending 900.00…read moreto fix horn, and oil pressure light, car died about a month late. I called Jack to tell him that the warranty covered nothing. I was called " An Asshole customer" by him. I would not recommend this business to anyone!!! I struggled to give him one star, can't post without at least 1 star!

Leo was great. Good energy, low pressure. He helped out with a finance issue after the sale as well!read more

I would give zero stars if that were an option. There were no issues with my vehicle when I brought…read moreit in for an oil change. While servicing, the tech rolled down my window and couldn't get it to roll back up. They manually pushed it up and acted like it was no big deal, but while driving it started to fall back down and will not close. They now want to charge me over $600 to fix an issue that they created, and unwilling to offer any discount or consideration. Fiat has a known issue with window regulator and I have already had to have this part replaced on multiple occasions, always at the dealership, to the point where I never roll my window down because this can happen. When I brought the vehicle back to address the window, the person completing intake also mentioned this is a known issue and he would never roll down the window of a fiat. If this is a known issue, why did they roll down the window and then refuse accountability for their actions? I was told due to tight quarters the have to roll down the window to ensure they get it onto the lift with no issues, but this was the passenger window and clearly there are ways around this - have someone watch from the outside. They knew this is an issue and did it anyway. Guess they were looking for a reason to find something to charge for. I had already prepaid for next year's oil changes but will not be returning despite their refusal to refund this as well.

DO NOT TRUST Chris!…read more I took my 2013 F 150 into Chris for a shifting problem in my transmission. at the initial conversation regarding the issues Chris stated the first thing he would do is run diagnostics on it and pull the pan to see what type of metal shavings would be in the pan. No codes were thrown and he asked me how many miles were on the truck. I told him 170k. His response was "The transmission is just tired, you need a new one." So I wrote him a check for $4700 for the transmission. his quote in writing to me was $4700 for the transmission and $1295 for labor. The day I took the truck in he called and said 'I don't think it's the transmission, sounds like the transfer case. but we won't know until we put the tranny in'. So I asked him why we ordered the transmission if It might be the transfer case. He said it needs a transmission anyway. So at this point he is unsure about what is actually wrong with the truck. He then says he had to take it to a Aamco and get their opinion. Turns out they said it was the transmission and I had also taken it for a second opinion that conquered as well that it was the transmission. So after all of this nonsense of him not knowing the problem, I lost two whole days with no work being done to the transmission. He also came back with a new quote of $2000 now to put the transmission in. $700 more than his writtwn quote to me after he inspected the vehicle. Then he had the nerve to tell me he would never waste my money and order a transmission unless he ran full diagnostics on the vehicle. But he conveniently had short term memory loss when he said 'it's just tired, you need a new transmission'. On top of that he told me I misunderstood him!! So why did you order the transmission then??? I could go on and on and on but the point to this is Chris doesn't really know what he is doing, he lies about everything and doesn't honor his own quotes! DO NOT TAKE YOUR VEHICLE TO CHRIS AT COUNTRYSIDE AUTOMOTIVE!! Unless you like wasting time, money, being lied to and not having your quote honored! Regretting ever having trusted this man and also regretting that I have to give at least one star on this review! Worst experience ever. Chris gives honest mechanics a bad name!! One more thing... my truck smells like an ashtray now after he drove it. I've never been to his shop when he didn't have a cigarette in his mouth, pretty sure he smoked in my truck of it was just him, but he left that nasty smell in my vehicle.

This is the only place I trust to work on my car. I have been using their services for almost 20…read moreyears. There was a time when I had a piece of junk jeep Cherokee that ate fuel pumps for lunch. I had just had the jeep in for service and it wouldn't start in order to get it on a tow dolly to move away. I called and Chris came right over to my house got down on the ground and banged on the gas tank and off she went. Enough said right? They don't really have a sign out front. It's behind the shopping center last door on the right. I just hope all these new customers he gets from my referrals don't get in my way when I need his help!

Its been 3months since my fiance bought an Escape from here. Within the first month the car cant…read moredrive longer than 10 mins without breaking down and now something with the transmission is broken. Shitty cars. And no help from the owner. Now we're stuck with the payments and a car that doesnt drive. I wouldnt buy from here.

whether you are looking to buy a used vehicle or need service for the one you have I highly…read morerecommend Victory Lane Auto. This is a family owned business in Port Richey that treat people like family. I find them to be trustworthy as well as have reasonable prices.

Last week my husband Dmitry and I came into the dealership to look at an IS 350. At that time, we…read morehad a 2022 Tesla Model 3 Dual Motor Performance ordered with a scheduled delivery date-However, we decided to cancel and purchase a new 2022 IS 350 F Sport. As a former employee in the automotive industry, I have really high expectations from dealers. Our entire experience at Lexus of Clearwater was OUTSTANDING! It really exceeded our expectations. We have purchased many other luxury brands, such as BMW, Audi, and Acura, and have never had a comparable experience. This was our first Lexus purchase, and we are very impressed with the VIP treatment received. Sean Moore, Sales Consultant, was knowledgeable, friendly, and professional. Sean made us feel comfortable through the process. He really went the extra mile at delivery to ensure that Lexus Enform was activated and took the time to go over additional features and controls. Tyler Newman, Sales Manager, provided excellent customer service throughout the process. Renee Miley, Finance Manager, was pleasant and personable. She took the time to explain all of the financing options -lease v purchase and went above and beyond to ensure that we got the best rate available. Renee reviewed all of the available warranty options with us in length and suggested ones that she thought we would benefit from. We highly recommend Lexus of Clearwater!

My wife and I recently took one of our older Lexus vehicles in for a multi-point inspection. I…read moreneeded to know whether the transmission issue was the only problem with the car and whether it was worth putting more money into my baby so I could drive it for another 3-4 years, or whether we should cut our losses and trade it in or sell it and purchase a new Lexus. I was told by the service representative that a master technician would inspect my Lexus. Two days later, we received a video from the master technician and a call from the service representative. We were told that we needed a remanufactured transmission, a front wheel bearing, rear brake pads, and new tires. However, everything else looked great, and the vehicle was in excellent condition. We authorized the repairs based solely on this very important information. However, the estimate increased by a few hundred dollars from the original estimate because of a mistake in the service representative's calculations. He was honest about the mistake. We were not happy about it, but we still decided to move forward with the repairs. A few days later, we received another call from the service representative, thinking our beautiful Lexus was finally repaired. No. We received another video showing the car on a lift, and now we were told that there was structural rust underneath the jack-point area. Rust material was all over the garage floor. The rusted areas were in plain sight. I told the service representative that this car was never on a lift and that it clearly had never received a complete multi-point inspection. He agreed and did not charge us for the inspection. At that point, we stopped all repairs and had the Lexus towed back home later. This left us wondering: What else was wrong with our Lexus? Suspension? Exhaust? Something else that had not been discovered? A few days later, we went back to the dealership to pick up our Lexus and the keys. We were not given an inspection report. In fact, we were not given any paperwork until we specifically asked for it. We asked to speak with the Service Manager. After waiting about 25 minutes, we were able to speak with Nick. We explained the entire situation to him, and there was nothing--no apology, no explanation, nothing. He barely said two words to us. What a waste of time. So now we are actively looking for a new Lexus. Trust me, we would rather drive farther to Lexus of Wesley Chapel--or any other Lexus dealership--than ever step foot in Lexus of Clearwater again!

I have been a customer of the Olsen Car Care family for a number of years, from day one they have…read moremet all our vehicles needs. We are very happy with the work that's done, they always communicate so you can understand everything that's needed. We will continue to use Olsen's Car Care service!

Doing business with Olsen Car Care is like having an auto repair shop in the family. They are…read morehonest, knowledgeable, and so pleasant to deal with.