I recently bought a used 2020 Nissan Armada from Ferman, and the experience exceeded my expectations. It's clear management has built a customer-focused dealership, and that showed throughout the process. Gheorghe Donici was outstanding, he was personable, professional, knowledgeable, and easy to work with. He answered all of my questions thoroughly and made the entire buying experience smooth, stress-free, and enjoyable. I highly recommend Gheorghe and the Ferman team. read more

I bought a jeep wrangler from these guys and it was pulling to the left when I test drove it. They said it was an alignment issue which they would fix for free. A couple weeks later the front brake caliber seized. So I guess they didn't check the brakes during their so called safety inspection. I had driven north to look after my sick mum when it happened. If i wasn't out of state with so much going on I would of sued them. read more

I purchased a Tesla Model Y from this dealership that was listed and misrepresented as a Long Range. After the purchase, I discovered the vehicle was not a Long Range model. This is a significant difference. The Long Range version has a better battery, longer driving range (around 330 miles vs ~265 miles), and better performance (0-60 is noticeably quicker). These differences directly impacted my decision to purchase the vehicle as I relied on their misrepresentation when originally purchasing the car. Within about 15 days of purchase, I went back to the dealership in person to address the issue. Initially, I was told they would try to unwind the deal the next day. I later received a call stating they would not unwind the deal. After that, I was told they would be able to work out a swap if an actual Model Y Long Range vehicle became available. I made multiple attempts to work with the dealership (Steve Mancuso - used car director) and give them the opportunity to make this right. However, the only options presented would require me to pay over $7000 more out of pocket, which does not resolve the fact that the vehicle was misrepresented at the time of sale. Especially when I already paid $29,000 out the door for a misrepresented vehicle. During discussions with their GM (Jay Cadwallader), they tried to blame Tesla's website for why they misrepresented the Model Y listed on their own website and Autotrader, which was frustrating given that I relied on their misrepresentation provided in their listing and verbal misrepresentation when making the purchase. I put a substantial down payment on this vehicle and obviously would not have even purchased the car if they told me the truth that it wasn't a Long Range, I relied on their misrepresentation on their listing and verbally in person when buying the vehicle. I am including screenshots of the original listing, proof of purchase, and communications for transparency. I would strongly recommend that anyone looking for a vehicle go anywhere else!! I would not recommend this dealership based on my experience, they did not resolve my concerns even after multiple attempts, they don't care once you sign the dotted line! read more

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The sales department is ok, a bit pushy but what car dealer isn't. The service department is terrible!!!! They outsource the phone support so it is literally impossible to call service when your car is in the shop. The best they can do is send a message that never gets answered. I bought my car less than a year ago and am heading in for my fourth service appointment to fix sensors and engine components. read more

I just want to give a big shout-out to Nyomie for the amazing customer service she gave me when scheduling my first appointment at Ferman Dodge Ram in Wesley Chapel. She was so friendly, welcoming, and knowledgeable, and after the rough day I had yesterday with my car breaking down, she really turned my whole mood around. She made me laugh, we connected on our culture, and she made the whole experience feel easy and positive. Nyomie is the kind of person who leaves a lasting impression, and I can honestly say you're lucky to have her as the first point of contact with customers. She made my Friday so much better, and I'm truly grateful. Thank you, Nyomie! I'm looking forward to visiting this location tomorrow. Thank you again for this amazing overall customer experience. I truly appreciate it! read more

On 3/9/26, I did get 5 STAR service from TIMOTHY "Timmy" PRITCHARD (HIGHLY RECOMMEND, literally straight to the point, honest sales associate/retired Marine), ERIN HERNANDEZ (Financial liaison from Day 1) AND ERNEST KNAGGS (Business Manager, Ferman Buick, Lutz) to try and give me some peace of mind. Previously: So, this is a long drawn-out story that started with me driving 7hrs from Columbia, SC to purchase a vehicle. I got in contact with Ferman around the 21st of February to inquire and ultimately chose a 2023 Jeep Manufacturer CPO Grand Cherokee L Summit. I spent two almost 3 weeks getting everything in order, any document requested, my financing, all the things to make sure we were good to go before committing a 7 hour drive. I received a video of the car which matched the pictures, CarFax checked out, Pricing checked out, VIN check was good, no recalls, no accidents, 1 owner, CPO and all the things I was looking for. The salesperson, Germaine was not as responsive or resourceful for me being an out of state buyer with him being my liason to the deal. I got more interaction and knowledge from finance before I arrived. Numbers checked out and the deal was ready, the CPO was ready per Germaine. The vehicle sat on the lot for 82 days before my arrival, which I questioned but was reassured the vehicle was in tip top shape and ready for me. I confirmed twice during the week before I came and drove down 7 hours on a Saturday (3/7) leaving my house at 5am. I arrived around 3pm and met everyone that I had been talking to for two weeks. Looking the CPO over, I noticed that all the paint dings weren't touched up, there was rodent poop under the hood sitting on the engine cover but physically the car looked great and undercarriage was pristine as it should for a 2023. The issues came in when I cranked the car up. It was a little louder than I expected on crank from the previous ones I had viewed online. I go to sit in the driver's seat to rev the engine a few times and check all major components. Upon turning on the air/ heat, I noticed a major difference in vibration on the steering wheel as well as my feet on the floor of the cabin. The shift was rougher than expected as well. We mentioned all these things to Germaine and he proceeds to tell me how this was normal. At that point, trust with him went down the drain. We requested and pushed for a diagnostic on this CPO that had been in their possession for 82 days. In this time frame, a foreign gentleman comes in a red shirt saying he was from service and rushing tells me he need the vehicle because service was about to close. We never test drove the vehicle. A magical diagnostic report appears and on this CPO that I drove 7 hours for, the electrical engine motor mounts are actively throwing codes needing to be replaced. Now we are at this delaership going back and forth with our finance sending messages back and forth between us and the "GM" on getting the repair done at delaer cost there, doing a "we owe addendum" and the actual cost they will pay. At this point, we never see Germaine again after he tries to show me other vehicles with options I didn't want or convince me to buy a $30,000 additional Expense vehicle. The back and forth on the engine mounts was about cost and this dealership telling me how much they were going to pay at a cap on something that should not even be a issue because this was a CPO. After a long time waiting, they grant our request to sit in another vehicle with the same engine, and it was a major difference. Now comes out this same foreign gentleman now wearing a white shirt, in which he tells me he is the GM, shakes my hand and his name is Rami Ramadan. I am livid at this point and did not think that earlier this man told me he was a service manager. He blatantly tells me either I will take a cap amount of $2,000 for whatever needs to be done, let them repair it or I could leave without the car. There was no remorse, nothing apologetic about my 7hr trip for this CPO (READY) vehicle, or anything polite in his tone. ****See full story in screenshot pictures! read more

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Jesse helped us when we went looking for a used car. He was energetic and informative. But wasn't pushy at all. He helped me find my dream car. When I got home I realized one of the key fobs wasn't working and Jesse had me come back in and they fixed it right away at no cost. The whole experience was easy and not stressful at all. We did negotiate some, but they were reasonable and fair. read more

Ferman Chrysler Jeep Dodge Ram of Wesley Chapel - My dream car! - Car Dealers Near Me - Lutz, Florida

The staff is always attentive. Always in and out with no issues ! Both in the Service And Sales Departments.

Car dealerships and repairs can be very expensive and many times I get a diagnosis but find another qualified repair shop that can beat there quotes and take my repair to them. My most recent visit to Ferman Dodge Lutz/LOL and their service department was over the top. My assigned service person was Cory. There are not enough words to say how efficient and abiding he was. I had an engine light come on the morning I was leaving for a trip out of town. I called to see if they could do a quick diagnoses before I took it on the road. They were booked. But somehow he got me in for this diagnoses to see if the vehicle could still make a trip without jeopardizing my engine. I have to say he was available with every phone call with my time concerns and explained everything clearly. He is my go-to from now on. Thank you Cory!! read more

this jeep location is truly awful- so disappointed with the experience with this place. I called to make an appointment to have a windshield wiper reservoir replaced- they had even sent me a voucher to get a discount on it if I brought it in within 30 days, so they are actively seeking my business. I call and schedule and say hey do me a favor and make sure they have the part before I bring in my vehicle (a diagnostic visit had already been completed with them weeks prior)- they say okay sure, will do, we won't waste your time having you come in if we don't even have the part yet.... And of course they did exactly that! I come in- they never ordered the part. Then they say they will do so and call me when they have it- it's been 2 weeks, they still haven't. This place is an absolute disorganized joke- avoid this location at all costs. It's almost like they don't want your business. read more

2.5 hours, in and out. I knew what car I was looking for so this made it quick and easy. Grabbed a salesman, told him what i was looking for and he got me an OTD price within 10 minutes. Sales manager confirmed the pricing and signed off on the deal. Ende up working with dealer financing due to the holidays and my CU being closed, but it wasn't a big deal since refinancing was an option. The car was in the showroom so all they had to do was gas it up and do a couple of mobile phone app housekeeping. Then off to home I went. One of the easiest and smoothest experiences I've had with a car dealership in a while. read more

I would rate this dealership lower if possible, After the NPR dealership would not let the Wesley Chapel store have the truck an appointment was made for us to test drive the truck. The truck was advertised on the dealership website for one price and the sales manager raised it by 4000.00. Even after I showed him the price on his company's website he would not budge.I had every intention of purchasing the truck for the price advertised, what a waste of time. FALSE ADVERTISING at it's finest. read more

I recently had a highly disappointing experience at Ferman Chrysler Jeep Dodge Ram - Wesley Chapel while attempting to purchase a 2022 Yukon XL Denali. Despite confirming the availability of the car with Adrianna from the used car sales team, upon arrival, I was met with a series of miscommunications and unprofessional behavior that left me thoroughly dissatisfied. Despite confirming the test drive for Sunday, May 26th, upon arrival, I was informed by the general sales manager that the car wasn't ready and couldn't be test-driven. Instead, they attempted a classic bait and switch tactic, offering a different vehicle, which further frustrated me. What was particularly concerning was the discrepancy between the car's supposed Certified Pre-Owned status and its actual condition. Despite allegedly undergoing inspection, the car lacked basic maintenance like oil, raising questions about the dealership's standards. Moreover, the pressure to make an immediate decision, including being asked for a down payment to hold the vehicle, was unprofessional and off-putting. Even after declining, the salesperson became hostile, displaying a complete lack of respect for the customer's preferences. Despite assurances from the assistant general manager about holding the vehicle for me, subsequent attempts to communicate and obtain information about the car's condition were met with silence or excuses, further highlighting the dealership's lack of professionalism and integrity. In conclusion, my experience at Ferman Chrysler Jeep Dodge Ram - Wesley Chapel was far from satisfactory. The unprofessionalism, miscommunication, and pressure tactics employed by the sales team made it clear that customer satisfaction was not a priority. I would advise potential customers to seek out alternative dealerships where honesty, transparency, and respect are valued. After this whole ordeal i've managed to speak to James Ferman my self and we were able to get a couple things straightened out and he apologized for the lack of respect from the several sales man and sales managers. VIN to vehicle of this review 1GKS2JKL4NR213461 If you drive over to clear water we were able to find another dealer with a smillar Denali in the Mercedes benz of clear water Ask for Jeff. read more

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Mr Cooper and Joey did an awesome job helping me with my vehicle after some issues before.

Horrible Experience... The salesman and manager did not know anything about the truck I wanted to purchase. Both had stories that did not match. Wish I could give zero stars. read more

Tech beat the crap out of my car to test my uconnect update. Bob the service manager told me it was normal to take out a car in a situations like mine for a test drive. lol a radio update requires a tech to beat the crap out of a car?! read more

I cannot tell you how much of an amazing experience I had here. Michelle is the sweetest person ever. Not taking my Jeep anywhere else!

I purchased a 2023 Jeep Gladiator Mojave and worked with Zac and Destinie Batacchi. Both of them were an absolute pleasure to work with and made my experience well worth it!! I got one heck of a deal!! If you are in the market for a new vehicle, I highly recommend working with them!! read more

Ferman Chrysler Jeep Dodge Ram of Wesley Chapel - Car Dealers Near Me - Lutz, Florida

I do not normally write reviews but felt this was critical to share. This location lacks integrity and has significant opportunities with communication. Even when in writing, they do not stand by their agreements, on multiple occasions claimed someone else at the location "doesn't know what they are talking about" and/or gave incorrect information. I would strongly encourage others take their business to a location that stands by their (written) word and the word of their employees. For background, I have included some of the specific details - I was going back and forth with this location for a Dodge Ram 1500. There was a rebate live March-April 1st that made a sizable impact on the price. I live about 4 hours from the location, and with the location closed on Easter, it required a bit of planning. First thing in the AM 4/1, I reconnected with the salesmen regarding availability and to reconfirm pricing. The salesman stated the price would be honored including the rebate on 4/3 (first convenient date I could make it). On multiple occasions I asked that he confirm the pricing would be the same including the rebate that supposedly ended 4/1, and on multiple occasions he stated yes it would with the only exception being if someone else purchased first. Even though the location stated I could put a deposit down to hold the car, the salesman stated they "didn't know what they were talking about" and they do not do deposits because "what if someone else is willing to pay more" before I make it there. Had he been honest that they could not honor the price, or actually researched the rebate as he said he had, I would have dropped everything to make it in time. If someone states urgency is not needed, then I am to believe this is true. The truth does not seem to matter here. Even thought these exchanges are in writing, the salesman and the manager told me I am out of luck and there is nothing they are willing to do to honor their communication. Very rude all around. I think Florida has text messages agreement to be legally binding. read more

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THESE PEOPLE ARE SCAM ARTISTS I had just recently bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it serviced and later the sales rep James Soto called me and tried ripping me off by $5,000 saying that my car had a bunch more issues than what it actually had when my car was getting serviced there. It doesn't even make sense why he would be calling me because he's not even in the service department. I took my car to a different mechanic that was recommend by 4 people I know to get everything looked at and fixed and they called back and are only charging me $700. Also not only that but I asked the Ferman service department to take a look at some smaller fixes to my car but none of that was even touched. My car just sat in their lot for 4 more days when I could have had it back way more early. Myself and my parents have told everybody we know personally not to buy through ferman especially through this one in Wesley Chapel. THESE PEOPLE ARE SCAM ARTISTS read more

reached out to GM and no answer, got a call from Service manager who is not even listed on website on a friday night at 6:30pm. A lot of good that does to rectify the situation. RIght now car is going on 4 weeks in the shop. No answers, No Solutions, No response worth anything. They dont care and they will just keep adding cost to your bill. DONT go there, DONT buy from them read more

Drove two hours to come to this dealership to look at a car that was sold, after checking with Jayden 3 times before making the trip! Was told the car was here and it had sold days prior. Screw them!!!!! Horrible horrible horrible dealership Would never deal with them ever. Run! read more

I was going to bring my vehicle here for warranty work (lifetime oil) But after reading all of the numerous poor ratings and reviews of this dealership I don't think I wanna bring my vehicle here to have anything done let alone check the air pressure I think I'll do my own work kind of sad ever since Covid it seems like a lot of places have poor workmanship and or shortage of parts or good quality workers I guess it's a sign of the Times . read more

Bob Cooper and his service department rocks brought my Jeep in for an issue on Wednesday and back to me by lunchtime Thursday!! Can't say enough best CJDR dealership in this market sales and service!! read more

I've been taking my Jeep here for about a year now. They offer all types of services and honor warranties. Brian and his staff are always pleasant and welcoming. read more

If I could provide a rating based from my personal experience with the service department it would be UNSATISFACTORY. On the same day that I purchased a 2019 Suburban LT in July 2019; 20 minutes after picking up/driving my 2011 Dodge Durango from the service department lot it caught fire...this resulted in my car being a total loss. My initial attempts to recoup $532 on repairs performed on my 2011 Dodge Durango;in which I believe was the cause(related) of the fire have been UNSUCCESSFUL. This issue has remained in an UNRESOLVED status the past 4 months(I have attempted to work with management). My family's first purchase from Ferman Dodge was in 2007, Dodge Charger. Based on this experience it is UNLIKELY that my family will continue to be PATRONS of Ferman Dodge. read more

Ferman Chrysler Jeep Dodge Ram of Wesley Chapel - Car Dealers Near Me - Lutz, Florida

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Stay away from this place. Especially the service department. I bought my car from them with a service package for oil change, air filter replacement, tire rotation, inspection, etc. charged me twice for said services, and told me to speak with the place I bought the package with for a refund. Classy response. My radios went out, paid for it to be looked out, and told it needs to be replaced. No big deal paying for that. Was told it's under warranty, and would be replace in a week. Had to pay $100 deductible though. 8 months later, and no response back from Emmet in service after leaving calls, and emails. Stay the f away from these people and their service read more

Today I bought my ram truck with all the fears prior to going into a dealership. I pre-called about a truck that I had a deal already made with an "online" company thinking it would be easier. Needless to say, Ferman had the same vehicle and I sent them my numbers. The next day, I scheduled to go into the dealership to see Miguel. I absolutely hate dealing with dealerships but knew this was the truck I wanted. So here's how it went... Arrived at 12:14. Miguel met me and I gave him the other dealerships deal. We drove the truck and loved it. Miguel and the sales manager hit my number without negotiating down and all the "well let me talk to my manager". They hit the deal! By 2:18 I was done! Better financing. Better vehicle with less miles. The staff all the way from Miguel to the finance manager were pleasant and really worked hard to get me in and out. I will say- Ferman - you now have a lifetime customer and changed my thinking on dealerships. I am so very happy and couldn't praise this dealership enough. If you have your deal in hand, stop by Ferman because they will beat it period. I was out the door in 2 hours!!!! If I could give them 6 stars I would. Thank you Ferman Team!!! read more

BIGGEST circus in town! SCAMMERS beware! Marooning car buyers with their "sirens call" of misleading Between Jason , Hunter and Kathy i was put through a phone and texting circus that ultimately lasted me 2 weeks of getting no where. I was promised the easiest trade and offer with discounts and self proclaimed "were the biggest dealer for jeeps in Florida " claim! Really if so then why are your personnel so poorly trained when it comes to sell cars, provide customer service, and post accurate listings of prices on cars online. I was told my trade would be a breeze since they had leftover floor models and could discount it which would cover 75% of my offset, instead they wanted me to pay $5k on top of full sticker price because they claimed i was unqualified for all their internet "phony" discounts! Look below on their online posts and note the Ferman Jeep Discount wont apply to you if you haven't bought your 3rd Jeep there. LOL SCAMMMM! Also they post other discounts like trade and finance assistance discounts but those also are meant to mislead with severe limitations on qualifications so another scam! I was promised smooth trade transactions with big discounts on floor model leftovers for the year. What i received was 3 different people with mixed uncoordinated results and a lot of excuses. Coming from Hawaii and California i thought perhaps those dealers were bad but this place was what movies portray as bad dealers! The stereotype is real here. BAIT AND SWITCH tactics and rolling daily stall techniques with them asking "you" to provide a price on the vehicle to trap you. Great 101 sales technique. Unbelievably amateur for trying to sucker me in. I was also quoted that jeeps retain their value and in 3 years lose an estimated 17% of their msrp. Another tactical blunder! I owned 2 jeeps before this conversation. Shaking head and laughing! All i can say is if this place is the biggest in Florida it's because of dirty deals and unfair taken advantage practices that mislead customers into thinking they receive good deals when they aren't. While they have beautiful cars displayed online, they really have no clue on salesmanship to assist interested buyers. Their more like the "sirens call" marooning suspecting buyers with their false advertising and drawn out misleading. New buyers if a car has sat on the floor or is a model from the current year ie 2019 and it's June, that car has been available since sept/oct/nov of 2018, so it's been depreciating for sometimes 6-10months already. Just because it says 2019 and we're in 2019 don't assume the month we're in doesn't play a roll in your price evaluation because it does for them. Be aware of this. We're 6 months in already on 2019 so even though the car is new it's deprecated already 6 months. Be cognazant if this. These dealers should be hungry to move these. Let's see if they send me the automated customer service message to help assist my comment or will it be a real person? Wait for it! Lol Sadly based on this poor service and rookie tactical 101 blunders in salesmanship my business won't be here. This place needs a guidance counselor and a wake up call! read more

I had the worst experience at Ferman Jeep. I took my Jeep Wrangler in for a battery replacement on Tuesday morning and never heard a word back from them about when it would be completed. Fast forward after 8 phone calls, where I actually spoke to a person and was promised a call back because there was nothing in the computer about the repair. We never heard anything back ALL WEEK! We had to go out of town on Wednesday, so I couldn't call for an update. In that amount of time, we still had no communication from them. I still wonder how my Jeep sat at their shop and nobody wondered whose it was. My husband drove up to the dealership on Saturday and it was ready. They were clueless and blamed the service advisor. The manager does no follow up, as a manager should, to make sure every customer is being kept in the loop as to the progress of their repair. We will drive to Tampa to another dealership for any service in the future, let alone if we make another purchase. This is a service department that seriously needs to do some housekeeping and hire a competent staff. And, they had the nerve to send a text asking for a 10 out of 10 rating!!! read more

Outstanding service department. I have been taking my 2021 Ram 1500 to Ferman for oil changes & service for over a year now. Very happy with the cost & quality of service. Michael has been my go to Customer Service rep at Ferman. Highly recommend! read more

We had our Dodge Journey towed here on a Saturday and we're told we would on the list for service that Monday. We called on Monday and had a very difficult time getting through to anyone who knew something about our car. After that, we called every day for a week and no one had even looked at our car. We went in person and we're told it was on deck for the next day. After not receiving any information we decided to have it towed to another location. read more

I was just looking around for at the used cars and trucks but Tyler lane was the best person I dealt with, out of the 4 dealers we looked at. So professional and doesn't play any games , when I do decide to buy a car it will definitely be from Tyler! Thank you for being the only positive dealer experience I had that day. read more

Wish I could give a negative star. I had been talking with Ben for 3 days about a Durango they had for sale. We let him know we were on our way to drive 3 1/2 hrs to come look at it even texted him an 1 1/2 hrs away. We get there and see someone else looking at it which I get that. After I get there, I am told there's a recall that they can't even sell the car. I'm pissed because someone should have told me on my way down and even updated me when I was half way there. Bad customer service to have someone drive down this far to find out you can't even sell the car. Why advertise something that was supposed to have a certified inspection which I'm sure includes check for recalls. Wish I would have looked at yelp to see this at 2 1/2 stars so I would have known what kind of dealership I was going to deal with. read more

Just left from getting an oil change and Brian G was fantastic! He did everything I asked for and escorted me out from the building. He didn't try to sell me a bunch of stuff I didn't need. When I return in the future for other maintenance related issues I will be requesting him! Taylor in sales is also amazing! He helped me pick out and identify the perfect car for me while also working alongside Luke M! These guys are great. I drive from Brandon to Wesley chapel for their service. read more

Quote for vehicle was sent to me late 4/17/24. Signed and returned on morning of 4/18/25 (today). Sent screenshot of balance in checking account ($50k+), completed online financing (credit 872). They asked when I could come get it. I said tonight or tomorrow morning. Sent a copy of my license and indicated I was veteran. Received text "OK perfect". Hour and a half later, while making arrangements to pick it up, received a text they sold it after promising it to me. Is it because I said I was veteran? They will not respond to give me an answer. They saw in my checking account I had plenty of cash. Why didn't they call me and give me a chance? read more

I had the easiest / stress free experience possible buying a car over the weekend. Rocco was my sales man who took me straight to the cars I wanted to see and didn't BS me at all. He was honest the whole time and knew what was my best interest in my situation. I feel like I've never had a more positive experience. There were awesome incentives and I felt like I walked out of there in a WIN WIN. Last but not least TOM FROST was our finance guy and he was ABSOLUTELY wonderful. Usually the finance office is the worst part but I can truly say he made the experience excellent. He talked to us the whole time and was very funny and pleasant. The process went by so quick. Thanks so much to ROCCO & TOM. My family will be back for more! read more

Ferman Chrysler Jeep Dodge Ram of Wesley Chapel - Car sold BY ROCCO - Car Dealers Near Me - Lutz, Florida

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This was the worst experience I've had buying a Vehicle! I understand that vehicles are more expensive but the bait and switch they have is the up charge they add when your trying to budget you max. Window sticker online price Auto Trader price all the same then came oh we had to buy this from another vehicle so we're having to get that money back so we're going to up charge you an extra $22,000 not really wanting to sell the vehicle. Most of the Dodge dealers are doing this why because there Moral Compass is triggered by greed! Glad I found what I was looking for when I left this dealership. Very shady tactics with selling vehicles these days!! read more

Ferman Chrysler Jeep Dodge Ram of Wesley Chapel - Not the real window price! - Car Dealers Near Me - Lutz, Florida

This dealer has additional markups and fees on most vehicles. I was sent a window sticker for a vehicle they had on their lot with photos from the manager. I drove 1.5 hours to see the vehicle. When I got there the vehicle had and additional $7,000 in dealer fees on top of the MSRP window sticker they did not disclose. If they did, I would not have made the drive and wasted my afternoon. They don't disclose that in advance just to get you there and then try to make a deal. Not an honest way to do business. Things like this should be disclosed up front. read more

I had my car in for two weeks and could not get anyone to answer the phone to speak with me. All I got was people saying I can take your message and have someone call you back. This is the most unprofessional dealership I have had the displeasure to deal with. DO NOT TAKE YOUR CAR THERE!!! read more