Cancel

    Open app

    Search

    Ferman Buick GMC - Wesley Chapel

    2.5 (55 reviews)
    Closed 8:30 am - 8:00 pm

    Services - Ferman Buick GMC - Wesley Chapel

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto wheel and tire repair

    Routine automotive maintenance

    Ferman Buick GMC - Wesley Chapel Photos

    More like Ferman Buick GMC - Wesley Chapel

    Recommended Reviews - Ferman Buick GMC - Wesley Chapel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    GMC Truck
    JC F.

    Had a great experience with Jovon in sales and Ty in service, and the finance department, for a smooth purchase for our new truck. After having our almost-new work truck flooded by Helene and having a very poor almost-sales experience with a different dealership, we really appreciate their expertise, professionalism, and extra time in answering our questions. They knew all the model differences for the vehicles we were looking at and could offer insightful comparisons on the spot. Thank you Ferman for making at least one thing easy this hurricane season.

    Alec, was Johnny on the spot! We went on 3 test drives to narrow down our vehicle search. Alec had each car ready to go immediately. His attention to detail was extraordinary. We love our new to us, 2023 Jeep Grand Cherokee Summit. Thanks Alec for getting us in and out quickly!

    Dirty tire in vehicle cabin area.

    I bought four new tires from you guys. I had a relatively newer tire on my Tahoe, so the tech put it in my rear cabin - directly on the carpet. I appreciate seeing a nearly new tire and thinking I might want to save it, but to put it in the rear carpeted cabin and not mention it to me is unacceptable. I found it later as I looked in the rear view mirror. I thought about this act for awhile. Who does that? I decided it stems from a dealer's service department not being sensitive to just how expensive a Tahoe is and how someone might not want a dirty tire on carpet. I don't know any SUV owner who would approve of it. I'm extremely disappointed in this lack of thought. Very disappointed. I don't even eat in my vehicle.

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony B.
    69
    25
    23

    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of A G.
    0
    1
    0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tj M.
    0
    13
    6

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JC F.
    0
    23
    26

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat C.
    1
    49
    3

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank You For The Review Pat

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Shane C.
    79
    72
    99

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank You For The Review John

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Todd G.
    44
    169
    36

    8 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of R M.
    0
    31
    1

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank you for your review, Kristina!

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank you for your review Timothy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eric C.
    59
    17
    0

    5 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jane B.
    0
    11
    18

    12 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank you for your review, Jane!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of E F.
    55
    554
    48

    8 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank you for your review!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Thank you for your review Dana!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Business owner information

    Photo of Ferman Customer Support

    Ferman Customer Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Ferman Buick GMC - Wesley Chapel

    Review Highlights - Ferman Buick GMC - Wesley Chapel

    We finally decided on a 2015 GMC Acadia and I could not be happier with this car.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Car Dealers 721 times last month within 15 miles of this business.

    Verify this business

    BMW of Wesley Chapel

    BMW of Wesley Chapel

    2.5
    (61 reviews)

    Freddy and Andy were outstanding. They resolved our long-standing technical issue. We are so…read moregrateful. I am a long time, BMW owner and have dealt with many dealerships. This one is hands-down, the most professional and knowledgeable dealership. We purchased our car here, and also had a long-standing technical issue resolved. These guys are top-notch!

    Thank you, BMW of Wesley Chapel, for adding diaper change stations!…read more Six months ago, I left a review noting that there wasn't a diaper changing station in the men's restroom at BMW of Wesley Chapel. I'm happy to report that things have changed for the better, and I'm genuinely impressed by your responsiveness and commitment to families. What I appreciate Thoughtful design:** The diaper changing stations are conveniently located, clean, and well-stocked. Family-friendly environment:** It's clear you've put real effort into making visits easier for parents and caregivers. Professional service mindset:** It's reassuring to see a dealership take feedback seriously and act on it. Why it matters As a parent, small conveniences like this can make a big difference in what should be a stress-free service experience. It demonstrates respect for customers with children and a dedication to high-quality, inclusive facilities. Recommendation If you're visiting BMW of Wesley Chapel with a little one, you'll appreciate the added convenience. Thank you to the management and staff for listening, acting, and continuously improving the customer experience.

    Mercedes-Benz of Wesley Chapel

    Mercedes-Benz of Wesley Chapel

    3.1
    (167 reviews)

    Well my salesman made it happen ! Without Felix I would not own the MB in my driveway. 2 weeks…read moreand 4 trips to the dealership and we are now happy owners! Felix did an amazing job even when he had others putting restrictions on him. Felix came thru under extreme static from both sides and certainty not much of a reward. Felix gets 3 gold stars for his professionalism and HE MADE IT HAPPEN! We got a good and fair deal that was full of hurdles both expected and unexpected. Though we took different paths to get to a fair deal MB of WC and I completed the sale with smiles and hand shakes.

    My family has had multiple vehicles serviced at this Mercedes-Benz service center. After this…read moreexperience, I would strongly warn anyone with elderly parents to stay far away. Last week, my mother died suddenly at age 86. Yesterday--while still grieving--my 94-year-old father took his car in for what should have been a routine issue: an oil change light. Instead of simply addressing the service request, a service advisor named Susan Cardozo attempted to convince him to purchase a pre-owned vehicle for $10,000. My father is a recent widower, on a fixed income, and has restrictions on his driver's license that already limit when he can legally drive. He explicitly told her that his wife had just passed away and asked that she contact me, his son, before any decisions were made. She never called me. She has ignored my calls. Instead, she continues communicating directly with a 94-year-old man who is vulnerable, grieving, and clearly not in a position to be pressured into a financial decision. This behavior is, at best, grossly unethical. At worst, it borders on elder exploitation. No reputable business should be attempting to upsell a senior citizen--especially one who should not be driving at all--into a car purchase under these circumstances. If this is how this service center operates, taking advantage of elderly customers at their weakest moments, then the public deserves to know. I would not recommend this dealership or service department to anyone who values integrity, decency, or basic human compassion. UPDATE: Unfortunately I spoke with Susan, who took no accountability for her role, and basically blamed everything on "Michael." Michael called me the day I posted this message on google/yelp, two days after my father first came into the service office, 1 day after agreeing to sell my dad a pre-owned vehicle, and claimed he received my phone number, but the reason he couldn't reach me was because one number was off. He did not explain to me why he continued to communicate with my father. I only asked them for a write up of what was wrong with my father's car, to which Susan rudely replied that I had to wait my turn and they were busy. This is still too soon after my mother's death for me to have to deal with this type of unethical behavior.

    MINI of Wesley Chapel

    MINI of Wesley Chapel

    3.7
    (96 reviews)

    Awesome staff, professional and helpful. My sales guy Matt Crespo was absolutely great from…read morebeginning to end. Great Staff Sales Mgr and Finance absolutely awesome. Team made my shopping experience absolutely amazing thank you

    I've been there twice so far and it's always such a mediocre experience. I go for my regular…read moreservice visits. Cons: 1) I get passed through multiple service people while I'm there, because the one I start with never seems to be around after they get me started 2) I have to keep checking in with them on the status of my car, they never proactively follow up. I was there for routine maintenance and it took 4 HOURS. And that was with me pestering them several times during the time. They told me 1.5 hours max. Same thing happened last time I went. Although they did eventually send me the video inspection. 3) My extended warranty/Maintenance + was expiring in a few weeks, so I asked if they could give me the cost of continuing it. I had to chase them down for that too. I had questions about something they said was included, that clearly wasn't on the service website. They basically said, trust us, it's included with zero follow up. I guess they like losing additional service business. I chose not to extend or renew. Pros: 1) They do have wifi and a nice sitting area with drinks, coffee and snacks 2) There is also TV to watch in the waiting area and clean bathrooms Honestly, if they weren't the closest dealer, I would find another one. The lack of customer care is astounding.

    Volkswagen of Wesley Chapel

    Volkswagen of Wesley Chapel

    2.9
    (29 reviews)

    This place is straight up joking people. I have purchased and leased Audis VW and BMWs. I have…read morefamily in the business and I know my numbers well. We are loyal VW owners and have been with them for over 11 years. I went to finance my leased vehicle so I have my residual I have excellent credit. I went one day spoke with John who gave me numbers. Payments were higher than expected. I asked for the breakdown. They were so hesitant to giving me the breakdown until I said they are playing games I had to really demand what I am entitled to. Gave me the breakdown and I see they put my credit as a low tier even though I have excellent -786 credit at a 6.9% I did my calculations called my people and they immediately said it was way over priced. I left I came back to run numbers again after paying off the lease in full. Only a week after the first visit. So John (super nice guy) said the numbers would be a bit lower once paid off. Did it! Done. I go back met with a nice guy super chill today (forgot his name) but the manager was a JOKE . Dude presented us with 8% rate AFTER LITERALLY SAYING RATES WERE DOWN. Again NO BREAKDOWN I laughed and showed them I had pictures of what the offer was a week ago and said I'm out. So here's my review BEWARE OF THE GAMES THEY PLAY HERE. The manager really loves to scam people and play games I'm not here for it. Don't waste your time. Research your rates research and calculate what you should actually pay and don't let them fool you. Again let me be clear the sales team is nice but the managers are there to be clowns.

    I saw commercials for this VW dealership. Some guy ( owner) keeps saying We stack em deep and sell…read morethem cheap folks so come here and see him before you buy a VW. So we did " go there" looking for him, oh no he wasn't there. Look do yourself a favor and look at the reviews and ratings for this place. Save yourself time you can never get back. Go to another VW dealership, we did.

    Christian Brothers Automotive Land O' Lakes

    Christian Brothers Automotive Land O' Lakes

    3.7
    (52 reviews)

    We got our car an oil change, the tires rotated, a new battery, and a few other things…read more We have always noticed Christian Brothers, but never thought to go there. My husband wanted to try a new place. We are happy we did. The customer service is great. Very welcoming. No "Gen-Z Glare". The inside waiting area is nice and relaxing. I would not have had an issue waiting there while the car was getting maintenance. However, our car was going to take awhile. They offered to drive us home and pick us up. This turned out convenient because we were able to continue our day at home. Highly recommend.

    Kristen and Kevin helped me. The lobby is immaculate. There is a coffee machine and snacks…read more Everything looks brand new. The exterior and grounds are clean and tidy. I recently had an alignment performed. I had serious concerns following the service. I have a Toyota 4Runner that just had new tires installed at Costco immediately prior to scheduling alignment service. There were 33,500 miles on the vehicle. The vehicle was in perfect condition. Prior to alignment, there were no signs or symptoms that indicated needing alignment. The reason I scheduled alignment was because Costco recommends alignment every 12.000 to 15,000 miles. I used the Costco program for a referral to Christian Brothers Automotive. Before the alignment, the vehicle had no steering wheel play, drove perfectly straight, and the steering was tight and responsive. After the alignment and before taking payment, Kevin showed me the attached measurements. He explained that a negative 2.9 caster measurement on the left and right indicated major problems that are expensive to repair: steering rack, tie rods, ball joints, and linkage. I asked Kevin how these very serious and expensive problems could suddenly appear on such a new vehicle. He provided no answer. This was a shock. I have had many services on a regular basis and no mechanical problems existed. There were no signs or symptoms indicating that my vehicle needed any repairs. Toyota has used Six Sigma principles for more than 35 years and is recognized for having one of the lowest errors per million of any automobile manufacturer. In my lifetime, I have not had a single costly or serious issue with a Toyota or Lexus. After alignment service, I experienced significant steering wheel play. The steering was alarmingly loose. I could move the wheel left to right a great distance without an immediate response from the vehicle. The vehicle pulled strongly toward the center of the road. A second of inattention or glance away from the road could result in a cataclysmic head on collision resulting and death to multiple drivers. These issues - loose steering and center drift - did not exist prior to service. A drift to the center line is extraordinarily unusual. A negative 2.9 front left and right measurement causes loose steering wheel play and the very unusual drift to the center line of the lane. This measurement could have alerted Christian Brothers that the alignment was not done correctly. Instead, I was led to believe I needed thousands of dollars of repairs. The caster measurement is normally a positive 2 to 6. A negative measurement is very unusual and indicates the alignment was not done correctly or there are the very serious and expensive repairs needed. Google says: 1 Negative caster of this magnitude can cause: 2 Excessive steering wheel play and looseness. 3 Reduced self-centering of the steering wheel. 4 Poor straight-line stability and drifting behavior. I called Christian Brothers immediately after leaving and Kristen gave approval to come back. I am thankful that I went through Costco because I was not sure what would happen. I asked Kristen about a fuse when I arrived. Kristen said it was $175 for diagnostics and explained that some vehicles need a $400 software to repair some issues. For example, a new Jeep had a drivers seat lumbar support stuck in the fully extended position. This could only be repaired with a $400 software update. Members of the fellowship appeared to come in for service, call the owner and chit chat with the owner in the lobby, get service at no cost and immediately leave. After the alignment, I was worried. I did not sleep the night before returning for the alignment measurement adjustment. Christian Brothrs completed a re-inspection of the alignment measurements. The caster angle measurements appear to have a positive range. The steering is once again tight and responsive and there appears to be no unusual center drift at the moment. My vehicle is back to normal and has tight steering responsiveness and no unusual drift. This was a stressful experience and emotionally exhausting. I missed work on 2 days to have the work done and repaired. After the alignment was repaired, the AC was blowing hot, even when turned off. My AC was ice cold before I went to Christian Brothers. Now, it blows lukewarm. I did consult Google about this issue and talks to a neighbor that worked in an auto dealership for 30 years doing maintenance and repairs on vehicles and has had his own business for the last 10 years. I have seen my auto mechanic neighbor consult Google when I have a question about something. I also see my welder neighbor, who has been a welder for 40 years, consult Google on some repairs that are not directly related to welding even though he has decades of experience with electric, plumbing and refurbishing and repairing boats and vehicles. Going to Christian Brothers was a terrifying nightmare.

    Ferman Buick GMC - Wesley Chapel - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...