I went to pick up some body wash, micellar makeup removal pads, facial pads and hair ties, body…read morelotion and some micellar cleansing water. They were out of the micellar makeup pads I wanted, ended up with something else but with a refreshing cucumber wipes. They had gaps and spots where there was nothing on the shelves. I didn't have any useable coupons except for the garnier micellar cleanse water. It doesn't seem like I bought that much yet it was still over $51 and that's after the $3 off. I am still convinced they inflate their prices and make members believe they are getting a deal, when in fact using a coupon might bring the price of an item to what I would pay at big box store. This price inflation is much of the reason why I don't buy as much from or as often at CVS convenience stores. It's only when I am too tired or unwilling to drive further to a big box store.

Very Rude and Dismissive Pharmacy Staff. I would suggest not working in this position if you aren't…read morewilling to help people.

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

ZMC Pharmacy is every girls friend. It is a Target and pharmacy in one. Great customer service and…read moreselection of cards, gifts, candles...pretty much anything you can get yourself into while your prescription is waiting to be filled. Although, a bit pricy for the gifts and prescriptions, if you do not have insurance, I would still recommend going into the pharmacy if you are looking for a card or present.

The pharmacy staff is very friendly and reliable. Recent store remodel was well done and I'll…read morecontinue to use this pharmacy as long as i live in the area. Not sure why all the harsh reviews about the staff...they are a wonderful group of people who are very good at their job and treating people as they would like to be. It's been my experience that they will always help you in any way they can.

I am disturbed that the 5 people in the pharmacy are Muslim. I am not racist but Muslim is not a…read morerace. The men are dressed in black t-shirts & black shorts. The woman pharmacist was wearing black clothing & another woman pharmacy tech was wearing a hijab & a face mask. NOT ONE,of them smiled once while I was there. I watched all 5 people behind the pharmacy counter completely ignore people waiting in line & when they got to the counter, the man did man did not smile or greet the customer with respect. He simply asked for name & birth date with absolutely no emotion as if he was a robot. I was in retail for 35 years & EVERY customer was treated as if our job depended on their satisfaction. I am going to leave CVS because not only are they hiring people who don't fit in to the demographics of their client base but, hiring & promoting rude Muslims is a death sentence. Tell them to smile and act like the customer is the reason they have a job & not because you felt compelled to fulfill your DEI agenda. Let them act as if the Christians that they are serving are the reason they have a job. I was,there for 30 minutes & not one person smiled or said "Thank You". I would love to hear your defence for the disgusting attitude your pharmacy staff has at your Royal Oak pharmacy on 4th Street & Phillips Place.​

I was reminded today why I no longer use large pharmacies to fill my prescription. My doctor sent a…read moreprescription to this location. I was told they had no prescription yet and to come back in a hour. After waiting 4 hours I called my doctor and asked them to send it to our small local pharmacy that I've been using for years. Guess what, the small pharmacy called me with in 5 minutes of receiving the prescription to let me know it will be ready in 15 minutes and a reminder that they close early today due to the holiday. This is what customer service is about. Not giving sick people the run around about their prescriptions. Do better!!!!

I made a covid appointment and when I arrived they said there were no vaccines available. They said…read moreto try the other CVS in town and when I went there they wouldn't serve me because they said I had no appointment. I then tried to book on my phone and the cvs app wouldn't let me make an appointment for the same day. Awful waste of time.

Worst pharmacy experience I've ever had. Horrible with communication and deceitful. This is the…read morelocation closest to me and I will go out of my way to avoid this property.

Really bitter crybaby employees, give your money to another business…read more After getting through their terrible call system the employee picked up the phone and set it down so it would stop ringing, I sat there for 4 minutes before they hung up on me, they also refused my insurance despite my insurance having them listed as an in network pharmacy.

I can't tell you how much I love this place. It is generationally owned and the pharmacists are…read moreabsolutely genuine in caring about your well-being, and the medications you are taking. I have been going here for about a year and have NEVER had a problem. They are the true "DIY" pioneers and the epitome of wonderful local business. This mom and pop shop is a great place to go for any and all meds plus it has a genuine gorgeous old-world feel. It's as if you just stepped into the 50's, the nostalgia of their vintage medical supplies display takes the cake. It's gorgeous and even if you don't need a prescription I suggest you go and check it out anyway, it's a sight to be seen. I had never heard of this little gem off the service drive until my doctor recommended them and I'm thrilled he did. Great customer service, honest hard working employees who are even willing to wait for you if you are running a little past closing time. Newer so called "diy" hipster pharmacies that try to be shops of whimsy should take note. Marinco is the best around!

I couldn't have found a better pharmacy than Marinco's. Chain drugstores have no idea who you even…read moreare, other than a prescription number. When I was a young girl, my mom went to pharmacies just like this one. When I first walked into Marinco's, I felt like I did as a young girl again inside an old fashion pharmacy lol They carry everything but, if they don't have it, they'll get it for you without too long of a wait. Mike and Matt are seriously excellent, kind, and professional. I also adore Kayleigh (I didn't spell that right!) She is so nice, and it's just cool chatting with her. They know you by name, which really is so professional and a fantastic touch. For a while, my sons had to pick up my prescriptions, and they even knew their names. Chain pharmacies need to take a step back and try to learn who comes in every month. I won't name the other two pharmacies, but I'm telling you, they're so rude and act like they don't want to even be there working, let alone answering questions. I'm going to be transferring my two sons' scripts to Marinco's, as I can talk to Matt or Mike without feeling like I'm wasting their time.

When the pharmacist argues with you about insurance, gets angry when you speak over their rude…read moretone, and then hangs up on you, you quit going! What a waste of human. Called back and asked to speak to a manager and the manager put me on hold so they could go sit with the pharmacist to hear the rest of the call. They even suggested I come in later just to avoid her. "AVOID HER" - the rude pharmacist and "WAIT FOR MEDICATION!?!" Are. You. Serious? Absolutely not.

This is the worst pharmacy I have ever experienced. There's always some sort of problem…read more They are constantly not filling my prescriptions unless I call and request that I do actually want to get the prescription. Okay? So when my doctor sends in the prescription, y'all decide that you just won't fill it? Weird. The first time I went there, the pharmacist refused to come near the register when I was standing and decided she need to stand at a computer 15ft away. I wanted to know how much the prescription would cost. My insurance just switched so I wanted to determine which pharmacy is the least expensive. I also had a prescription savings card that she just could not understand. I tried to explain it to her, she kept telling me I was wrong. I would ask her questions, she refused to answer. I asked her the price difference between a 30 day supply and a 90 day supply, she would tell me that my insurance might not cover that (which I knew wasn't true). I just wanted to know the cost. But she just would not answer. Ridiculous. The medication I take is very expensive. Without fail, every single time, the person helping me grills me about the cost. And I would appreciate that if they were asking in way that was like "I just want to make sure you are aware of the cost...?" But instead it's a whole bunch of attitude about how "don't actually need us to fill this because it's way too expensive". I know it's expensive. I need it. What am I supposed to do? If you were kindly asking out of concern or trying to let me know to make sure I knew, that would be great. But giving me attitude? Please stop. I'm not thrilled about the price either. At least be nice about it???? If you can, avoid at all costs.

They had some flamin hot cheese puffs, 2 bags only though…read more Stopped and grabbed some Vicks patches for sleep, long lasting too. One lone person ringing me up at the counter.

The retail store is a pharmacy/convenience store. Little help from staff but will if asked. This…read moreseems more due to corporate understaffing the store. The pharmacy is okay but nothing great, and prices seem high. They do have a drive thru. But the line is often a bit long. I gobhere but would switch as soon as i find anyplace i like better.

I went to fill a prescription that I have been filling there for the last 15 weeks and Maria. The…read morepharmacist was very rude and stated that they weren't gonna fill it without a prior insurance authorization. I told her that I would bypass my insurance and pay cash like I have been doing for the last 15 weeks and she stated that it was a violation of CVS policy to allow me to pay cash and bypass insurance. I explained that it was my legal right to pay cash for my medication and not my insurance and she stated that CVS policy supersedes Federal law. I recorded the conversation. I have called CVS customer service and the executive pharmacist. Steven returned my call and said they were going to escalate it. I will be without medication starting tomorrow. I will no longer use this Pharmacy. I will find a mom and Pop local pharmacy and start using them for my medication. When a pharmacist tells you that policy supersedes law, there is a legal issue. According to the law, I can pay cash for my prescriptions.

They filled the wrong prescription i picked it up at the drive thru window and didn't realize…read moreuntil i got home that it was the wrong prescrition (one that had been cancelled by my doctor). When i finally got through on the phone to a real person, she was rude and kept repeating that i could not return it. She claimed shw was the manager - which I doubt. I'm out $209 which they won't refund