The technician came out to diagnose the issue with my LG refrigerator and confirmed that the…read morecompressor is dead and needs replacement. I asked him to proceed with the repair, but he refused, stating that he "doesn't like to replace compressors on LG refrigerators." He couldn't even provide an estimated cost for the job. So, just a heads-up to anyone considering calling this company: there's no guarantee they will actually fix your appliance. You'll still have to pay the diagnostic fee, and then potentially turn to another company, pay a second diagnostic fee, and get the repair done properly.

First, the company appears to go by Derek Appliance - the text from the service guy (Derek) said…read more"Hero". No service report given to us - the person answering the phone said that they would have to ask "upper management". Came, appeared to fix problem (very loud noise when convection oven turned on)....but when we turned on that evening, new noise - sounding like the timer buzzer. Called back - and charged us for a second service call! And - our call was not treated as a priority. It works now, but.....

They responded quickly to our oven issue, came and diagnosed the problem and kept us informed…read morethroughout while waiting on the part. They were very easy to work with. Price was reasonable. Thanks!

Highly recommend. Nick came in the time window they promised. Investigated the problem and repaired…read morein 15 minutes. Nick was a real gentleman.

Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!

Our gas dryer was not heating and we contacted Aurora Appliance. They are very professional and…read morethorough. They make it very easy to work with them. They are upfront on what the charges will be and extremely fair. We were very pleased.

This refrigerator repair company clearly does not value your time--or your business. They showed up…read morelate to the appointment with no call or notification, which was already frustrating. Once the technician finally arrived, things only got worse. He actually asked to borrow a tool from me, spent a lot of time on his phone trying to figure things out, and even had to call another tech for help. After all that, he gave me a guess about why my freezer wasn't working, while also trying to redirect me by saying my refrigerator might still be under warranty and that I should contact them instead. That's something that should have been clarified before the appointment, not after wasting my time. Now, four days later, my freezer is still not working. The part hasn't even been ordered, and I've been told yet another technician needs to come out. To make matters worse, they've given me another vague 4-5 hour window to wait around for them. Overall, this has been an incredibly frustrating and time-wasting experience. Poor communication, lack of preparation, and zero sense of urgency. I would not recommend this company to anyone.

Good service. Fair price. I'd use them again for my next appliance…read moreissue..................................... End

DO NOT USE Pimeda Enterprises, also known as Palmetto Appliance Services. They came to our house 3…read moretimes starting on July 1 to fix our refrigerator. It still is not working and they are absolutely not capable of fixing any repair.

We were referred to this company by Thermador and they did a great job diagnosing and fixing the…read moreigniter on our oven. Communication with the company and technician was great and the technician was kind, courteous, knowledgable, and on time. The price was reasonable. I will use this company again for all my applicance repair.

I have used Bestway appliance repair for 6 or 7 years now, and honestly can't understand the bad…read morereviews, except for the fact that most people only post reviews for bad experiences, not the good ones. Communication w/ Brenda & Chris has been excellent. Brenda or office girl always call the day before to give me a 2-3 hrs window, and Chris always calls 15 to 30 mins prior to arriving as all my rental properties are within 20 mins of where I live. I have used them on no less than 10 repairs over past 3 years and never had an issue w/ quality of repair or showing up, so am baffled by some of the reivews I just read. BTW - I am posting this review on my own accord, and no one at Bestway knows I'm doing this !

We received a 1-star review for a service we never performed. When we contacted the customer who…read moreleft the review, she said that the technician provided our company's name, which resulted in the 1-star review being left on our profile, even though she had originally called 843 Appliance Repair. We contacted customer service at 843 Appliance Repair to resolve the issue. They took our information and said a manager would call us back, but no one ever followed up. We are very disappointed that 843 Appliance Repair did not take responsibility for their employee or help resolve this situation.

Accessibility! Personal service. Phone call answered by…read moreowner.Repairs done by owner. Same day, speedy service. Many years of experience. Not like other companies that make you wait.

From the owner: Serving All of Charleston since 1980read more

I was able to get an appointment to repair my freezer within a couple of days. Andrew phoned ahead…read moreto let me know when he was arriving. He quickly diagnosed the problem and fixed the leak and while he was at it, found that the freezer drawer was not closing correctly so he fixed that as well. Two weeks later, my drier is making a funny noise so I guess I'll be calling them again.

Seller sold misrepresented part and wouldn't return it. Stay away from companies that won't back…read moreup their product and have their own, odd code of ethics. I am a homeowner who bought a apart Mr. Arie Rom, owner of 911 Service Today represented as "Main Control Board WHIRLPOOL W10398151 CNTRL-ELEC." The unit was described as follows: "New: A brand-new, unused, unopened, undamaged item in its original packaging..." The price for this unit was $182.30, which they kept. But when it arrived the part was not in the original packaging as Rom's company had stated it would be. Itt certainly was not new. Most importantly, the part was not the one that we requested. The actual part sent to us on the sticker shows W10-25 4619 688 03721 which was different that the label on the box (which was obviously repackaged) shown as "Factory Certified Parts" for a curious reason. Whirlpool couldn't even identify what the part was when I shared with them the number and the picture of the part. When I asked Mr. Rom for a refund due to this "mistake," Mr. Rom said it was unreturnable. From my guess, "911 Service Today" "services" old appliances, then take the control boards and resell them on Ebay -- or at least that is what I think they did in my case. I was one of the customers who bought their Ebay item, a control board advertised as an original and new Whirlpool product, with a Mr. Rom thought there would be no consequences. Thanks to Yelp there is.

Magnolia Home Repair is a gem of a find for any home repairs you may need. We had a dryer issue and…read moreMr. Nelson was able to fix it immediately and went out of his way to get the part we needed. He was also able to address other issues we had regarding our A/C vents as well as electrical. Magnolia is so professional, on time and knowledgeable. So happy with their service and great communication. Highly recommend.

Great experience from the initial phone call to the finished repair. Very friendly and easy to…read morecommunicate with. The repairman, Cedric, was so nice, courteous and professional. There were two visits; one to diagnose the issue on a built-in microwave and the second to make the repair. Cedric let me know when he was on the way; was knowledgeable, capable and efficient. The price was very reasonable. Magnolia's will be the first people I call for any further needs I have. Their service is what service should be !! Well done!!