A few weeks ago, I posted a very negative review regarding the condition of my father's graveside…read moreat Fairhaven Memorial Park. After two years of concerns and disappointment, I honestly wasn't sure anything would change. Today, I met with five members of the Fairhaven team, including management and grounds personnel, to discuss the issues. I am pleased to say they took my concerns seriously and turned a very negative situation into a positive one. They explained the steps they have taken to correct the problem, including repairing and replacing sprinkler lines, addressing irrigation issues, and replacing the dead grass surrounding my father's gravesite. Most importantly, they listened. They acknowledged that the condition of the area was unacceptable and took responsibility for making it right. Losing a parent is difficult, and having confidence that their final resting place is being properly cared for means a great deal to families. I left today's meeting feeling reassured that Fairhaven is committed to maintaining the grounds and preventing these issues from happening again. Thank you to Stephanie Alvarez and the Fairhaven team for responding professionally, meeting with me personally, and taking action to address my concerns. I will continue to visit my father's gravesite regularly, but I am encouraged by the improvements that have been made and appreciate the effort to restore my confidence. The attached photo shows the condition of the area today.

We chose Fairhaven Mortuary and Cemetery after my dad passed away because most of our family is…read moreburied there and my parents had already purchased their cemetery plots. To be fair, most of the employees we encountered were kind, and the makeup artist did a beautiful job preparing my dad for our private family visitation. Unfortunately, that is where the positive aspects of our experience ended. After our initial planning meeting, communication became extremely frustrating. My mom had questions throughout the process but rarely received return phone calls. She also had to repeatedly request a copy of the contract after being told it would be emailed to her. On the day of the graveside service, our family arrived early to spend a few private moments with my dad. His wishes were simple: military honors followed by a brief eulogy. As my mom and I waited at the gravesite, one of the attendants asked whether we wanted to remain for the lowering of the casket. This had never been discussed during the planning process and asking my mom to make that decision while sitting at her husband's graveside was heartbreaking. That conversation should have happened well before the day of the service. The attendants were pleasant, but they provided very little guidance. No one explained what to expect or what would happen next, leaving awkward pauses throughout the service. After the eulogy, we simply sat waiting until the grounds crew arrived with carts and equipment to lower the casket. It felt disorganized during one of the most emotional moments of our lives. What was especially upsetting was that less than a week after we buried my dad, the cemetery representative called my mom to schedule an appointment to discuss her own funeral arrangements. While we understand that preplanning is part of their business, the timing was incredibly insensitive. My mom was still grieving the loss of her husband, and that phone call added to what had already been a painful experience. In the end, our biggest disappointment wasn't that the staff were unkind, they weren't. It was the lack of communication, responsiveness, and compassion in guiding a grieving family through an experience that can never be repeated. My mom still talks about how cold and impersonal the graveside service felt, and that is not the memory any family should be left with.

Today i attended the graveside in Orange for a wonderful Korean family. I arrived early & was…read moregreeted by Alexandria from saddleback chapel, to reassure me if I was in the right place. She was so friendly & helpful, I wanted to give her a positive Yelp review. She placed the flowers beautifully & directed other attendees as they arrived. I appreciated she was so kind and professional.

I was attending a friend's mom funeral, this place is beautiful. Huge at the interior. Not several…read moreparking, if is a big people attending it will take a while to find parking, there's one way entrance and one way exit, there's some one at the entrance to move cones when you arrive in order to get in. They show you where to put your car, for no blocking others, the lady at the parking was so nice and fast doing her job. The viewing salon has benches, they bring additional chairs if needed. Nice chandeliers, 2 screens to show videos remembering the life of the resting person. A little patio with plants, they have a pulpit so a pastor, etc, can share a sermon. I like this place. And is in tustin close to the freeway.

Love coming here, so peaceful and relaxing ! Opens at a perfect time and has a lot of parking…read moreinside the park

I went in to the entrance on fairhaven side as Google directed only to find out the entrance is…read morecompletely other side. Well my evening started at 4:17 and by the time I found the spot it was 4:46 and the security locked the gate. He's locked it after I went around three times trying to find out where to go upon arrival he saw me and still locked it knowing it was locked early. I had to drive over to fairhaven side then park on their side then cross over under a locked gate, and upon crossing the little pavement I approached the security to let him know he closed it early and to no excuse but yeah I..... Rude!! Knowing well the gated to exit is 6pm. Super upset I also asked for the X lot 6 he said he didn't know? He directed me to the kiosk only to have it not working. What an exhausting and disappointing day. Not ok with not even anyone around to help, as I finally gave up there was a guy on the golf cart saying it was closing it was 5:20 YIKES PEOPLE !!! SUPER DISSATISFIED WITH SERVICE HERE!!

Holy Sepulcher is a very sacred place to me, as many of my family members are laid to rest here…read more During some of the most difficult times in my life, I've had the pleasure of working with Annabelle at the front office, and she has been absolutely wonderful. She is genuinely kind, patient, and always takes the time to explain everything and answer my questions. I've referred family and friends to her, and I also worked with her on my own pre-need arrangements, which she made very easy and stress-free. I can't say enough about how much I appreciate her compassion and professionalism. If you need assistance here, ask for Annabelle Zabala you'll be in good hands.

I am very disappointed with my experience. My father's headstone took over a year to be completed,…read moreeven though the marker was already in place as my mother had passed away previously and everything had been paid for. Throughout the process, I had to make numerous phone calls and repeatedly follow up just to get updates and action. It should not have taken constant complaints and persistence from me to have finish this. During an already difficult time, families deserve compassion, communication, and timely service. Unfortunately, that was not our experience. I hope this review encourages the cemetery to improve its responsiveness and support grieving families in the future.

My friend passed away... I helped the family made the call. The service was great from the…read morebeginning. They were so nice and understanding.

Top notice service…read more It is extremely difficult to try and plan for a loved one but O'Connor is second to none when it comes to mortuary services. We called and scheduled an appointment. The initial meeting - we were immediately greeted at the door and someone was expecting us. We discussed the floor options, the ceremony, the casket, markers etc - all with the right temperament and sensitivity. Re the embalming - that was a very respectful experience. The overall ceremony was good and under the circumstances we were very happy with O'Connor and highly recommend their services.

They took care of my mom well for the entire funeral process. She was dressed up nicely for…read moreviewing. Thank you for your great service!

Compassionate, professional and price competitive!!! Quick…read moreto respond. Followed through with every detail.

We came here for my father in law's FUNERAL and I know it's such a sad event to attend but, it's…read morepart of the CIRCLE OF LIFE. All good things must come to an end. Parting is such sweet sorrow... We got there 30 minutes early and we were just a bit lost on where to go. There was no greeting upon entry. Everyone was busy on the phone, trying to be busy or actually being busy... The MEMORIAL SERVICE HALL is actually quite peaceful and beautiful in its own way. The ambiance is not church like but, more like an open space for many services that doesn't have to be religious... VALUE: My sister in law found this place and I think it's a wonderful and lovely spot for my father in law. Since we live in the Inland empire and my in laws live in LA county we can both visit my father in law conveniently... SERVICE: Overall the staff did a great job setting up the flowers and organizing the service... My father in law loved singing and he would enter and win many singing competitions!! His favorite singers were FRANK SINATRA and ELVIS PRESLEY... I'm very sad I never had a chance to call him DAD. Instead, I always called him Mr. Tsai out of seniority and respect... REST IN PEACE Dad. Heaven is lucky to have your beautiful voice in their choir!

+ Professional and organized layout and proceedings, both mortuary & graveside service…read more + Clean, well-kept establishment. + Deluxe decor and ambience. + Ample parking. + The graves are within walking distance. + Many lavish restrooms. + Nice, helpful staff. I visited beforehand to familiarize myself with the layout of the land. The receptionist used highlighter & a paper map to clearly point out to me Bob's designated resting place. I was surprised and honored to be included in Professor Papamoschou's chronicle of Professor Liebeck's legacy. He mentioned many of Bob's students who continued to graduate studies at prestigious schools. One of them continued further to design and analyze military equipment. Rest in peace, Professor Liebeck.

Wonderful, professional and caring. 1st class experience from initial contact up delivery of…read moreremains. Great pricing and no hidden cost what so ever again Thank you for all your help during a very difficult time.

Straight forward services with fair pricing. Communication was excellent throughout the whole…read moreprocess. Would definitely recommend.

FIND SOMEONE ELSE! It is a nightmare! We have been waiting for my grandmother for 3 days now! They…read morehave lied and now they believe they sent the wrong body! We need to open casket and confirm. Please go elsewhere!

During one of the most difficult times in our lives, Mary at Continental Funeral Homes provided…read moreexceptional service with kindness, compassion, and professionalism. From the very beginning, Mary guided us through the entire process with complete transparency, making everything as easy and stress-free as possible. Her warmth and attentiveness made us feel truly cared for, and she went above and beyond to ensure that every detail was handled with care and respect. Mary treated us like family, offering support and understanding throughout. I cannot express enough gratitude for the level of service we received. I will definitely recommend Continental Funeral Home to family and friends who may need compassionate and reliable assistance during their time of loss. Thank you again for making such a difficult time a little easier for us. Family Baker!

Everything went smoothly for loved one's direct burial in National Cemetery in Riverside. Planned…read moreand paid for in advance as he was critically ill. Prompt response to Phone calls and paperwork done in a timely Manner. Of course, I appreciate The kindness and competency of staff. Highly recommend this mortuary.

SHANNON MORTUARY ORANGE CA IS AMAZING , they came through…read morefor my wife's family, did everything perfectly, handled everything right and all documents and certificates and obituary, Julie , Charlie are the best when you need assistance, our family will be in debt to them .