Ken is great. Extremely knowledgable, hardworking and reliable. A pleasure to work with.read more

Ken and his crew are dependable and experienced. He has a solid background in managing projects as…read morewell as construction. He and his crew are professional and will get the job done.

Last week a Pipe under my sink disconnected from the main pipe, causing water to pour out. The…read morekitchen was flooded, including surrounding cabinets, with water seeping into the Garage ceiling below and flooding parts of the basement. I found Thorough Restoration on line. They came over to inspect the damage, laid out the entire plan of what was needed to clean up the damage and laid down several heavy duty fans to start the drying process. They came by daily to measure the water percent in the affected walls, floors, ceilings and carpeting and they replaced the garage ceiling and insulation to prevent the formation of mould . They were very thorough and very pleasant to work with and I highly recommend them as a restoration company.

From the owner: We provide top-notch water damage restoration services with utmost professionalism. Our team of…read moreexperts is dedicated to handling all your restoration needs efficiently and effectively. Trust us to restore your property to its original state, ensuring a thorough and professional approach every step of the way.

Rainbow Restoration's team saved us after a soot blowback from our pesky boiler. We were totally…read moreoverwhelmed until Scott and his crew showed up - and they were FANTASTIC! The people were professional, competent and caring (plus they were so nice - we thought about adopting them LOL!) They cleaned things we didn't even know we had until they got to them. Every nook and cranny, as the saying goes. Maybe they didn't shampoo our dogs (LOL) but they didn't miss a thing. These are good people, could not be nicer or more trustworthy. HIGHLY RECOMMENDED!

From the owner: This Rainbow Restoration location is permanently closed. Please visit our website to find another…read morelocation open near you.

If you like workers that don't speak English, throw cigarette all over your yard, don't protect…read moreyour home furnishings and enjoy shoddy work then hire these guys! Worst company ever. To top it off they will belittle you and put blame for their shoddy work on you as the homeowner. STAY AWAY! UPDATE: Kate B comment below. We have tried several times to get this resolved. It doesn't work. The employees you work with have absolutely no empathy for their customers and in trying to resolve the issue and only talk over you when you try to resolve the issue.

I am the owner of a property management company in CT, over the years we've dealt with various…read moremitigation companies and I can tell you hands down, ARS is at the top and particularly, Jim Brooks. When you get the alarming call from a resident that there's been a fire, flood or other catastrophic event your first reaction is you hope everyone is safe, your second reaction is to call Jim. Many years ago I contacted Jim after another restoration company arrived on a site of a major loss ill-equipped so called them off the job. We knew we needed someone out there immediately, we ended up calling Jim and I have to say...ARS saved the day and we've been using them ever since. In the unfortunate event you experience a fire, flood, mold damage, sewage back-up or such, call ARS. They'll handle everything from dealing with your insurance carrier, emergency mitigation, packing out our contents from the affected areas and restoring it to new.

I just saw a 2 star review on yelp-but you can Ignore it -…read more They were outstanding! Cooperative, careful and neat. They even repaired some problems with my cedar siding without extra charge! They were so good I actually gave them a bonus over their quote as well as tips for each worker- and that's unusual for me.

I was so impressed with Beacon Home Pros. They gave me a competitive piece for all the work they…read moredid and they were all professional and friendly. Not only did they repair my ceiling and walls but also---and I consider this very important--- they cleaned up after they were done. They even hooked up my computer after they had to move it. The work was done in a timely manner and they were at my home working every day until it was done. thanks guys, Linda W.

CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter

We called Curtis and his team to come in and restore our finished basement after a massive flood…read more We had used them several months prior for mold remediation and flood cuts, and after having a good experience, they were top of mind for us. He made an appointment quickly with us to come and give a quote, and we were sold after hearing the options he could provide to waterproof our basement so that we wouldn't have such extensive damage if flooding ever happened again. We chose to install the flood resistant cement board for the walls and vinyl flooring, and giving us peace of mind. His team and job supervisor, Victor, went above and beyond for this job. They were always timely, professional, and offered helpful suggestions along the way. We are so happy with how our basement turned out! We also used them to have our couch professionally cleaned and for insulation work in our attic. We've already seen a big difference in how the heat is retained in our home. Any question we had or anything we've needed help with, they've been there right away. We can't say enough good things about them and would use them again in a heartbeat!

We were very happy with the services provided by Steamatic, of North Haven, Connecticut. On June…read more17, 2025 Greg and Jose did a fabulous job cleaning our 50 year old HVAC system. it obviously was never cleaned and it showed it. They were "very" courteous and professional as it took them quite a while to complete the job, as you can imagine. Many pictures prove their work was complete, and thorough. We would definitely recommend this company and staff for any of their services.

Steamatic was recommended by my HVAC company. Great experience from start to finish. Prompt,…read moreprofessional, and very nice. Would definitely recommend Steamatic!

I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

No longer the company they used to be. Remember the jingle. Called on a Monday and they couldn't…read moreschedule me until the next day. Schedule for the next day and no one shows within the 4 hour window. Called and they said they were delayed. Called again and an angry woman said she'd get back to me. Never did. Called again and they were just talking to the technician but he can't come out until the next day. I asked for a reason why I wasn't called about the delays and why I had to call them. I cancelled the appointment and they still had the ba$&s to reschedule. Find a reputable plumber not this former great company.