We were very happy with the services provided by Steamatic, of North Haven, Connecticut. On June…read more17, 2025 Greg and Jose did a fabulous job cleaning our 50 year old HVAC system. it obviously was never cleaned and it showed it. They were "very" courteous and professional as it took them quite a while to complete the job, as you can imagine. Many pictures prove their work was complete, and thorough. We would definitely recommend this company and staff for any of their services.

Steamatic was recommended by my HVAC company. Great experience from start to finish. Prompt,…read moreprofessional, and very nice. Would definitely recommend Steamatic!

People are nice and friendly at first. In fact, I waited to post this review hoping that either a…read moretelephone call would be returned or workers would return to complete the job. The floor sanders did damage to the floors they were supposed to fix. They left the house with debris and a mess. Yes. A cleaning crew came back after a week, but they only fixed the obvious mistakes. See pictures. In the garage they were to replace drywall. They did a subpar job on cutting pieces that fit, damaged a piece of furniture, and left plaster and insulation debris on the workbench and did not cover anything down there. Additionally, they removed fixtures for lights and left them unattached and with wires for the fixtures plus the garage door opener hanging in the garage. Very disappointed. USAA Insurance should remove them from the provider list and Southern Ct folks should beware of the polite people who leave shabby and incomplete work, refuse to return telephone calls, and generally cancel out the nice telephone call with the abusive way they handle your home. Don't trust them. It was a waste to leave the house unoccupied for more than a week and allow them access for more than a month to sand floors and replace drywall and installation. They failed and don't seem to care about is.

Had a break in main water pipe which left paneling damage that needed repair as well as a few other…read morethings. My insurance company gave me their name and number. After rep from company came to house to look at - I never heard from them again after numerous attempts on my part. I would have thought more of them if they said "job was too small" or "we're just too busy right now". Heck - lie if you have too. Simply inconsiderate in what is customer driven business.

If you like workers that don't speak English, throw cigarette all over your yard, don't protect…read moreyour home furnishings and enjoy shoddy work then hire these guys! Worst company ever. To top it off they will belittle you and put blame for their shoddy work on you as the homeowner. STAY AWAY! UPDATE: Kate B comment below. We have tried several times to get this resolved. It doesn't work. The employees you work with have absolutely no empathy for their customers and in trying to resolve the issue and only talk over you when you try to resolve the issue.

I am the owner of a property management company in CT, over the years we've dealt with various…read moremitigation companies and I can tell you hands down, ARS is at the top and particularly, Jim Brooks. When you get the alarming call from a resident that there's been a fire, flood or other catastrophic event your first reaction is you hope everyone is safe, your second reaction is to call Jim. Many years ago I contacted Jim after another restoration company arrived on a site of a major loss ill-equipped so called them off the job. We knew we needed someone out there immediately, we ended up calling Jim and I have to say...ARS saved the day and we've been using them ever since. In the unfortunate event you experience a fire, flood, mold damage, sewage back-up or such, call ARS. They'll handle everything from dealing with your insurance carrier, emergency mitigation, packing out our contents from the affected areas and restoring it to new.

CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter

We called Curtis and his team to come in and restore our finished basement after a massive flood…read more We had used them several months prior for mold remediation and flood cuts, and after having a good experience, they were top of mind for us. He made an appointment quickly with us to come and give a quote, and we were sold after hearing the options he could provide to waterproof our basement so that we wouldn't have such extensive damage if flooding ever happened again. We chose to install the flood resistant cement board for the walls and vinyl flooring, and giving us peace of mind. His team and job supervisor, Victor, went above and beyond for this job. They were always timely, professional, and offered helpful suggestions along the way. We are so happy with how our basement turned out! We also used them to have our couch professionally cleaned and for insulation work in our attic. We've already seen a big difference in how the heat is retained in our home. Any question we had or anything we've needed help with, they've been there right away. We can't say enough good things about them and would use them again in a heartbeat!

Ken is great. Extremely knowledgable, hardworking and reliable. A pleasure to work with.read more

Ken and his crew are dependable and experienced. He has a solid background in managing projects as…read morewell as construction. He and his crew are professional and will get the job done.

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

Last week a Pipe under my sink disconnected from the main pipe, causing water to pour out. The…read morekitchen was flooded, including surrounding cabinets, with water seeping into the Garage ceiling below and flooding parts of the basement. I found Thorough Restoration on line. They came over to inspect the damage, laid out the entire plan of what was needed to clean up the damage and laid down several heavy duty fans to start the drying process. They came by daily to measure the water percent in the affected walls, floors, ceilings and carpeting and they replaced the garage ceiling and insulation to prevent the formation of mould . They were very thorough and very pleasant to work with and I highly recommend them as a restoration company.

From the owner: We provide top-notch water damage restoration services with utmost professionalism. Our team of…read moreexperts is dedicated to handling all your restoration needs efficiently and effectively. Trust us to restore your property to its original state, ensuring a thorough and professional approach every step of the way.