My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

Well they are now closed. No notice but this is sad because I had always had a good experience with…read morethem.

We used Broughton for years until it was sold. The new kennel, Otterdale Kennels is equally…read morefantastic & reasonable. You will not be disappointed I promise. 804-794-2805

Started using Holiday Barn last summer after a bad experience with a previous groomer. They always…read moregroom my cocker spaniel exactly as I've requested and their customer service is consistently superb. I appreciate the compassionate way they interact with my dog when he's anxious at the beginning of his visit and he always leaves relaxed and happy. Can't say enough positive things about them-highly recommend.

NEVER!!! Both cats needed the vet afterwards!!!!!! Horrible terrible stressful place with no…read moreunderstanding of CATS. Sit! Stay away!

I never write reviews but I had a very unpleasant experience trying to book an initial consultation…read morewith Midlothian Pet Pals. I reached out back in 2021 when my husband and I first moved to the area and received a response that they were booked for the dates I was requesting. I completely understood that as I was requesting for only a month out (it was fine, we would figure it out). I then responded looking to book for future dates but received no response back. I ended up finding an independent pet sitter for the dates I needed but thought I would reach back out a year and a half later to see if I would have better luck with a response. Again, I was told in April that they were booked solid through the end of August...I responded saying I would still like to book an initial consultation so that I would be able to request future dates. I never received a response. It was extremely off-putting that they wouldn't even take a new customer who was willing to be flexible and work around next available dates. I have now found a much more professional, friendly, and responsive pet sitting company who I have been recommending to everyone who's asked me instead. It was disappointing to say the least and I hope others have a more positive experience.

I would recommend not using this company. I have left several messages and no return call. If they…read morecan't even return your call I certainly wouldn't trust them with my pet.

Swift Creek Animal Hospital did an excellent job caring for our two cats while they boarded. Our…read morecats aren't accustomed to boarding, and the staff handled everything with so much patience and kindness. You can tell they truly pay attention to each animal as an individual--they were caring, attentive, and thoughtful about each cat's specific needs. They also did an amazing job working with each cat's personality to ensure a smooth experience and to prevent unnecessary stress. Because of how they managed things, I feel confident our cats will have a better boarding experience in the future. We're very grateful for the great care we received and highly recommend Swift Creek Animal Hospital.

My husband and I have taken our dogs to this vet for 15 years, but never again. Our dog began…read morehaving seizures for the first time and had 4 seizures in the evening and overnight. We called an emergency vet and they said they would need to see what was happening to properly diagnose her, so they advised waiting and taking a video if she has another episode (which is a separate issue with another facility). Rather than risk a 30 minute drive to a questionable emergency vet, we figured Swift Creek would help. We were in the parking lot waiting when they opened at 8am. My husband explained the situation, and my dog clearly had seizures (we did take a video at that point), but they told us to go to urgent care. Even when told that she was now having seizures 3-4 hours apart and waiting another 3 hours for urgent care to open would allow time for another seizure, they still said they would not see her. They have been this dog's vet for all 5 years of her life and have seen all our other dogs over the course of 15 years, yet they turned us away when our dog really needed help. Fortunately, we found another vet that was open and willing to see her. They gave her a sedative and seizure medication. They did nothing that Swift Creek didn't have the ability to do, other than show compassion. Swift Creek might be fine when your pet is well, but don't count on them to help when you really need them.

Been using this Kennel for my dog for many years and they have never skipped a beat! He comes home…read morehealthy and happy every time and I absolutely do not hesitate to recommend this gem in the woods!

Totally love this place! This is a family business that made us feel as though our dogs became a…read morepart of their family. The kennels are clean and setup so the dogs have inside and outside space. The price was amazing as we had both of our dogs in one kennel. That also let them hang out with each other while we were away. Communication was rapid and professional. We even had to reschedule our pick up time as we arrived late from traveling. That was no problem at all. We will be using this location from this point forward whenever we have to travel without the pups.

Zeke LOVES going to Pet Paradise Chesterfield! He has lots of friends there - human and canine…read moreand is made to feel so special. I am at ease knowing that he is safe and will have so much fun. Bonus - he sleeps like a baby afterward. - Michelle B.

Really disappointing experience at Pet Paradise in Chesterfield…read more We brought our beagle in for the first time, and he normally LOVES other dogs. He is typically very social, excited, and happy around other dogs and is not normally a nervous or fearful dog at all. We had all of his paperwork ready and were excited for him to try the facility. From the moment we walked in, though, the whole process seemed to make him increasingly anxious. No one acknowledged us when we arrived. I actually ran into a friend who was dropping off her dog, and she introduced me to the staff and even mentioned that I was a friend of theirs. Still, we barely got a hello. Meanwhile, dogs were coming in and being helped while we continued to sit there. Several dogs were barking and carrying on around our dog, and the longer we waited, the more nervous he became. What bothered me was watching a dog who normally gets excited about seeing other dogs become visibly scared simply from sitting in that environment waiting to be helped. By the time someone finally checked us in, he was already extremely nervous. There was also almost no explanation of what was going to happen. I had to ask all of the questions. Their website talks about tours for new guests, but we were never offered a tour. No one walked us through the facility, explained the process, told us how they introduce a new dog to the group, or really gave us any idea what to expect. It was basically, "We'll take him back." About 15 minutes later, they called my wife and told us to come pick him up because he was extremely scared. That was especially frustrating because he wasn't scared when we brought him there. He became scared during the process of waiting, being surrounded by barking dogs, and then being taken into an unfamiliar environment without, from our perspective, much effort being made to help him become comfortable. What bothered me most was the complete lack of effort or explanation afterward. No one explained what they tried, how they introduced him, whether they gave him time to settle down, or what specifically happened once he went back. There was no conversation about trying a quieter introduction or another approach. It felt like they simply took an already-nervous dog into the back, decided very quickly that he was scared, and called us to come get him. The whole experience felt chaotic and impersonal. There was loud music playing when we walked in, lots of barking and commotion, and nothing about the experience made me feel like the priority was making a first-time dog comfortable. The loud, upbeat atmosphere may be designed to look fun to people, but I'm not sure how much it helps a nervous dog who is already overstimulated. We also didn't see any of the fun atmosphere we expected based on the advertising -- no tour, no explanation of the pool or activities, and no real attempt to make us or our dog comfortable. I completely understand that not every dog is going to be a good fit for daycare. But when a dog who normally loves other dogs arrives happy and ends up extremely scared before he has even really had a chance to settle in, I think the way the introduction was handled deserves some scrutiny. Based on our experience, I would not recommend Pet Paradise Chesterfield, particularly for someone bringing their dog there for the first time.

If you have a special needs dog, there is not another daycare on the Southside like it. I have a…read morevery anxious dog. They go through a meet and greet process every single time he comes. No other day care in the area (we have been to most) cares about the special need dogs. The just deem your dog non compat (because they don't have the training, supplies, or staffing) and send you away. If you want the best, you want this location Dogtopia! A Quality, caring staff for your precious fur babies.

Pit bulls are allowed at these facilities, are not kept separate from other animals, and one…read moreattacked and injured my much smaller dog. Staff at first claimed my dog mounted the pit bull, which I have never seen him do to any dog or anything, then later corrected themselves and said he was just in the wrong place at the wrong time... at pick up they started telling me "when this usually happens..." indicating it's a repeated occurrence at this facility. Absolutely unacceptable.

Great place to keep your dogs for the week! It's a nice piece of land with all the amenities your…read moredog will need. I had two of my dog stay for close to a week and they had a blast. They are attentive to your dogs needs which is a huge plus. For example, one of my dogs has mild aggression over her water bowl. They were able to work with her and made sure she had her own separate bowl through out her stay.

I HIGHLY recommend Courtney for your dogs home away from home experience. Apple truly had a…read morevacation, NOT an incarceration, which is what she would have had if stayed in conventional boarding. Courtney took special effort to treat Apple like she was one of her own; she made sure Apple had; her meds, her food, her special quirks - everything right, so Apple could feel safe and comfy. Apple loved playing with Heidi, Courtney's dog and was given the royal treatment from everyone. I will go to Courtney's from now on and let Apple have fun. So much better for her and that makes me leaving her when I travel so much easier. Thanks so much Courtney. oxox Jimmieanna and Apple

I have Australian Cattle Dogs. They are not easy. But A Stay in the Country are great with them…read more They know my dogs personalities now which makes me happy. I feel very confident my babies will be well cared for. I just love this place.

While I did not have a bad impression of the facility it was without a trainer at this time, my…read morewhole reason for looking. I also did not realize how indoctrinated places like this are with requiring vaccination of your pet for attendance. And then continual repeat vaccination for certain things. With all that has been unearthed about the contents of the vaccines and the side effects you would think there would be some flexibility or exemption for the owner's beliefs. This facility is not the only one I looked at and this requirement was standard in the others as well. I chose an individual pet sitter instead.