Jaime has been super helpful with obtaining our rentals insurance. Easy, smooth and super friendly…read moreprocess. Thank you!

Applying to continue a professional liability policy I have had for the last two years, I was…read moretransferred to a new agent at Acrisure, The new policy offered had unnecessary but mandatory firearms, premises, and excessive coverage amounts and at a cost that was a 58% increase (+$250) over my previous charges. Replying that this was inappropriate, I was told that the program I was in was a "master program which we use to keep rates and premium down", which was even more absurd. When I asked to shop around, I was told there was "no other program". My rating here is One Star - I would rate One-Half Star if that were possible. (And BTW, I have already shopped around on my own and found appropriate coverage that costs much less.)

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

I'm very grateful that Bryan helped quote my multi-unit properties…read more Although I ended up going with another agent and policy, he was always very friendly, helpful and knowledgeable. He was also a great communicator, and I would absolutely recommend him and his company.

Ella Escarez is what excellent service is all about. She responds promptly, ensures all questions…read moreare answered as well as guides the customer along the process when she detects uncertainty on their part. Yes, I experienced all that working with Ella at Lets Insure. Farmers doubled my homeowner's insurance premium so I had to shop for an alternative. After calling around for days without success, I was about to give up. I thought I'd never find another company offering homeowners policies in California but thank god somebody told me about Lets insure. And thanks to Ella now my stress is gone. May they be very successful and go far!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Joe from Peterson & Grantham helped me navigate a complex home insurance search after my renewal…read morepremium jumped significantly. I was comparing multiple carriers and brokers simultaneously, and Joe stood out for his responsiveness, attention to detail, and willingness to dig into the specifics when I had hard questions. He corrected data errors quickly, explained coverage differences clearly, and got me bound on a CIG policy with better coverage than my prior Travelers policy, saving me over $1,000 a year in the process. Smooth from start to finish. Highly recommend.

Joe is great! Super responsive and knowledgable and helped me find a policy for a home that is a…read morebit harder to insure.

I would highly recommend Nicole. She explained all plans related to Medicare and provided a great…read morepresentation that provided so much clarity. She also was very patient with me and all the questions I had ! Thanks Nicole!!

Nicole, a dedicated insurance broker for Medicare. I met her years ago, not knowing much of…read moreMedicare, she absolutely assisted me to pick a package that suited my needs then, and through out the years she continues to help me whenever there is a need. She is a terrific person, dedicated to her work. Please seek her out, in my view she is honestly a great broker.....

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

Michelle really has been helping me for many many years, even when my business was at the very…read morebeginning and her support has never changed. I highly recommend how serious and knowledgeable she is about several insurance matters. She really is great and responds immediately to queries.

I was trying to insure a new policy. Michelle was very helpful. She even went through my CC&R's and…read moreadvised me with the right policy. She could have easily given me the highest quote, but she explained me what my Master insurance covers. I very much recommend her business

I have been with Amy for years since she first started WFG and opening up my life insurance policy…read morewith her. She exudes professionalism, thoughtfulness, and is extremely knowledgeable in her field. She makes it easy to understand what you're signing up for and makes sure it fits your budget and needs. She courteously performs an annual review of my family's policies with us to let us know where we currently are and it's going in the direction where we want it to go. She's very accommodating to your schedule to ascertain you get the personal one-on-one time. In this day and age, there are so many agents out there but whenever I find someone in need of one, Amy's my highly recommended referral. I look forward to continuing my relationship with her for my life's financial benefits!

Amy is such an incredible agent. She is very knowledgeable in the inusrance industry. I have worked…read morewith her for many years, and trust her completely with our financial goals. I also referred her to my family and friends, which she was able to help as well. Because of her, I can sleep better at night knowing my family will be cared for when i am gone. She is more than an agent, She became part of our family.