Ana Orozco is a true professional! I was helped quickly, everything was explained very clearly and…read moreI was all set up in one day! Thank you!

We had been with our former State Farm Insurance broker since 2008 who retired, then whose practice…read morewas taken over in 2018 by the effective and empathetic, Ana Orozco. Like other clientele stated, we found that Ana Orozco has treated us as valued clients in all our interactions. As a case in point, during the 2020 fire summer season, Ana unexpectedly contacted our household to advise us of the changing red zone / evacuation lines in nearby zip codes which was hugely surprising, but which we found to ultimately be, caring and pro-active. Moreover, in 2021 when State Farm's corporation rolled out policy & pricing changes, she did a Zoom conference call with us, to walk through the changes & to review ways to alter our policy for savings. Her staff members form her great support team. Veronica, Maria, & Jackie have assisted us in various capacities. Each have proven helpful in a clinch, whether forwarding key policy change requests, taking over the phone payments, booking appointments, or communicating essentials. For example, in Spring 2021, I contacted the front office to advise them of our pending car purchase (within 24hours). All details were passed along to Ana & on the next day of purchase, our new State Farm auto insurance policy was queued up, ready to go. This particular State Farm brokerage firm & staff continue to represent positive client experiences.

Excellent service - always friendly and prompt. Never any difficulty with claims and not pushy at…read moreall. I've used State Farm for decades and they've always been there when I've needed them. Their agents and office staff seem to be among the best. In the past, I tried other carriers, but State Farm is easiest to deal with and covers what they say they'll cover without killing you with fine print.

After my longtime agent retired, I was temporarily placed with Anita's State Farm office. Honestly,…read moreafter just one phone interaction with her team, I already felt comfortable. That one call was enough for me to decide to permanently stay with them. Once I made that decision, Anita personally invited me into her office to meet her as a new client. She was warm, inviting, and full of personality. You can tell she genuinely enjoys what she does and cares about the people she serves. She introduced me to everyone in the office, and the entire team was friendly and welcoming. It felt like I had known them for years. I'm so happy I made the switch and look forward to being a client here for a long time. Highly recommend Anita and her team.

I've been with metrowide insurance since college. Being a naive college girl -- I knew nothing…read moreabout the adult world. Insurance? Deductible? Full coverage? Let's just say that I would have probably gotten into lots of issues if it had not been for this place. Worked with Tom and Lynda on my vehicle insurance and renter's insurance. Explained all the goods for me, in a way where I could understand. I honestly shopped for a month before choosing this place. Easy and assessable. Exactly what I need for car insurance. Can't go wrong here

Thomas Pham was very professional and helpful. The process was very straightforward and completed…read morein 15 minutes. He gave me the best quote for my car insurance. Definitely recommend!

I have been with State Farm for over 20 years now! The very best in my opinion. Seriously like…read morefamily. Always looking out for me and what discounts they can give me. Here's to another year!!!

I received great customer service from the agent I spoke. She was courteous, police and well…read moreinformed. She was able to answer all my questions and provide additional information. I would recommend this agency to any of my friends.

I had a great experience getting my life insurance through State Farm. Alejandro Parada was my…read moreAgent and he was very professional, helpful, and made the entire process simple and easy to understand. I really appreciate his time and excellent customer service. Highly recommend Alejandro!

My state farm agent that I had been with for many years passed away and my account was…read moreautomatically assigned to Alexandra Anderson. I had no say in that decision and was first fine with the change, but after having my first initial call with her husband Harold he gave used car salesman vibes. He was comparing insurance increases to $10 boxes of cereals and the price increases. When I mentioned, I wanted to change to liability only since my car was over 15 years old, he resisted and pushed back and tried to "sell me" on why I should keep it. The car is old and not worth much. He then said we could look at the mileage to see if that's up to date and can be reduced but then gaslighted me into saying "that they have ways of checking" I don't drive very much and during the time I had them as my provider I told him I was working from home so my mileage can be lowered since I barely drive. After 2 more calls with him and I still didn't get good customer service. I had asked to speak to his wife Alexandra, but he said she only sets appointments for clients that purchase other services like life insurance etc. He made it seem my account was "too small" While I had great experience with Nardy (who no longer works there) Harold was not great to work with. Since his wife owns the business, they seem reluctant to help customers unless it's an increase in billing or new services. There was a lot of push back from him to work with me to see what they could do. State farm agents get 10% of each customers monthly billing so it just seemed like he didn't have customer's best interest and his sales tactics were really off putting to me. I never had any issues with any other insurance agent except this one. When I changed agents, he left me a voicemail afterwards. No I don't want to have a call to discuss. So here's my feedback in my review. Please do better for your customers. Customers can sense when you're thinking only about the profits. It shows up in tone, interactions, and "strong negative sales vibes" I would've stayed with them if I didn't have multiple negative phone interactions with her husband Harold. Working with your state farm agent shouldn't be as stressful as my experience.

Recently called them for my car insurance. The Wynn team was very helpful and attentive. They were…read moreable to shop quickly many different carriers and got a great price with mercury. The process was simple and easy. Highly recommend.

Always doing the best pricing and options, quick turn times and available to be helpful!read more

I have been extremely happy with the level of service I have received from Michele Schenone, both…read moreas a customer of theirs and for our clients to whom we have referred for their homeowners insurance policies. They have been and are EXTREMELY responsive to any inquiries made. Recently, we were able to get a policy binder in place for a multi-unit residential property in less than 24 hours, which was a pleasant surprise compared to other insurance agencies that have taken days or even weeks to respond to our inquiries, if they responded at all. I can't recommend Michele and her team highly enough, and would give them 10 stars on Yelp if I could.

Michele and Gary are great. They are beyond quick. Michele helped a friend get car insurance in…read moreabout an hour. Another friend got renter insurance and later changed to Michele for her car. Also incredibly quick and very reasonable. She and Gary have helped me with home insurance, car insurance, and umbrella. Their quotes were very competitive and saved me a lot of money. I know that they will be there if anything happens and help me thru it. Thank you Michele and Gary!

I went in today, to try and resister a vehicle using their service. I was told that I had to pay…read more$700.00 pulse a $65.00 fee, and that they could only take $300.00 using my credit card . The remainder of the $400.00 had to be paid cash. And was told that I would have to come back on Monday to continue the process of registration and pay another $130.00 for registration slip. oh yeah!! And another $65.00 fee and then I would get my registration and tags for the vehicle the total was $960.00 So I decided to go to the DMV instead witch the wait was not to bad 1hr and guess how much I paid. $92.07 So the trip to the DMV saved me from getting ROBBED $867.93 I went with my gut feeling, I knew something was not right!! People please be careful who you go too.

Great ladies!!!!! kind and generous! Attentive too! Great place to go to for car insuranceread more