Zach was very informative and overall nice to deal with and I would recommend them to anyone. Their…read moreprices are competitive but fair and the company's they recommended were also pleasurable to deal with with better prices than my local company's

This is a really nice small place that has everything that you need for keeping your fire place up…read moreand running and keeping you warm while doing so. I'm new to a wood stove and the nice lady took the time to help me pick up things that I need while giving me some pointers while doing so. I really appreciated the time, and I was able to meet lucky, who I'm calling the stores mascot, who was really nice once I walked in the door. If you need help with your fireplace, or wood stove, come speak to the nice people here.

Total crooks. Ordered a granite countertop, when he came to deliver he said he miscalculated and I…read moreowe him another 600 dollars. This was a time sensitive install and I had no recourse. Whatever you do, don't go here unless you want to get ripped off.

I need to make an update to my prior five star review…read more was very disappointed to learn that my brand new marble countertop needed to have two little holes drilled in it on the lower surface in order to anchor my dishwasher. I guess I am naïve as I have never purchased a stone countertop before. When I had my plumbers on site to complete the installation of my sink and dishwasher after the countertop was installed they were unable to do so because they were no pre-drilled holes. I called Jose and asked him if he could come back and put those two holes in. He told me he does not install dishwashers. I told him I I am not asking him to install my dishwasher, simply to drill the two holes into the stone. He told me that was the plumbers job. As he was on speakerphone the plumber said "I never drill into stone countertops." Jose then suggestedthat the plumber install a strip of wood on the top surface so the dishwasher could be anchored. I reminded Jose that they are plumbers, not carpenters. A strip of wood would not have done the trick anyway as the door of my Bosch dishwasher would not be able to close past it. Jose then suggested that I buy a new dishwasher that will anchor along the sides. I couldn't see the logic of replacing a perfectly good two year old $1000 dishwasher because my stone maker did not not want to drill two little holes on the bottom of the countertop. So now I am left with plumbers on site, and a dishwasher with the door that won't close, and the stone maker who refuses to drill two little holes. Very frustrating. After heated discussion, Jose said as a special favor to me he would come over and drilled the two little holes and that he would leave his present installation job to do it. I knew he was not happy about this so I made other arrangements. I didnt want the negativity on site. Luckily my plumber knows an excellent stone person who miraculously happened to be in the neighborhood. (I live in the boonies) He called this guy and he came over and drilled the two little holes and placed anchors which took him about five minutes. Unfortunately he charged me $150 for the two little holes. I would have appreciated knowing upfront the requirement for these two holes to be drilled in my countertop. I looked to Jose to educate me in that as I have never purchased a stone countertop before and had no clue about anchoring the dishwasher. Disappointing and expensive mistake on my part. In summary, my countertop looks very nice. However, I could've done without the stress and strain of having $300 an hour plumbers sitting around waiting for two holes to be drilled that in my opinion should have been done by the man who created the countertop.

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

I had D&J install a fireplace insert last week. The guys seemed nice and Junior knowledgeable, but…read morethey altered my chimney caps and left my boiler flue cap wide open to the elements and any critters (see before and after photos). Not giving me a heads up to call someone to cap the boiler flue? I didn't know this until I went up to the rooftop to check out the situation myself, because a storm was coming through and when I looked at the chimney from ground level it looked wrong. This could have been a disaster if I didn't catch it and called another company who was available to come by and cap the flue. Not sure what these guys are doing, but seems sketchy to me. Also tried to convince me I need a new chimney, roof and boiler set up. Second opinion said no to all. Two stars because fireplace insert is working.

Service side is very rough. Poorly organized and nobody there seems to know what's going on with…read morethe company. It seems like its got the basics of a good business but they cant seem to figure out how to get their act together when it comes to managing/running a business. You will have a better time going somewhere else.

We purchased both a pellet stove and a wood burning stove last year from The Trading Post. Aside…read morefrom the delay from the manufacturer (which was clearly no fault of The Trading Post), we were totally satisfied with the entire process from the purchase through the installation. As someone who has never had a wood burning OR pellet stove in the past, I had a ton of questions and they were very patient with me, on my multiple visits before I actually made the purchase. I would recommend them highly.

Absolutely outstanding experience with Tyler and the team at Max the Chimney Sweep! From start to…read morefinish, everything was easy, smooth, and professional. Tyler was incredibly thorough, polite, and took the time to explain exactly what he was doing and what he found. What impressed me most was his honesty -- just straightforward recommendations and great service. It's rare to find a company you can truly trust, and Tyler and his team definitely earned it. Highly recommend Max the Chimney Sweep to anyone looking for reliable, honest, and top-notch chimney service!

this is the BEST and cleanliest sweep I have ever used. Tyler was fantastic! And so were the other…read moretechs. Elizabeth, the office personal was kind, articulate and friendly. When you let people in your house, you want trust.. they deliver!

We've turned to The Trading Post twice. Our experience the first time led us to having them assist…read moreus when we moved to our new condo. We purchased a wood burning stove, we purchased a fireplace screen, we purchased a propane fireplace insert for a fireplace that had been totally disassembled and abandoned. You can see that we contracted for a broad range of products and services from The Trading Post's 2 locations. They have been consistently responsive and helpful to us. I recommend them highly!

The people at The Trading Post are incredibly knowledgeable. They know their Woodstoves, and they…read moreknow their installation. We had a very friendly, professional and helpful experience, and were able to secure a part for our chimney that other neighboring stores did not have in stock. Very grateful for the tips we received for our project also. Definitely recommend shopping here. Clean, interesting storefront. Thank you, Trading Post.

Responsive, knowledgeable and reliable. Helped me trouble shoot a problem and fixed it on spot,…read moresaving us a lot of money. Will have him back to fix the other issue. Highly recommend.

From the owner: Daley Sweeps is a chimney service located in the greater Danbury area, we service towns anywhere…read morefrom Fairfield county to Hartford county to Litchfield county. We offer chimney inspections, cleanings and repairs at an affordable price. We have ten years of experience in the chimney business and we thrive for customer satisfaction! Give us a call to hear more about what we have to offer! We hope to hear from you soon!

I hired a chimney company that was recommended to me by a trustworthy business that has no…read moreassociation with them. That business did not offer the services I needed, but when I asked if they knew anyone who did, they said they had heard good things about Speedy Chimney out of Gastonia. I called Speedy Chimney and google was showing the location in Gastonia and asked what they would charge for a chimney cleaning and to get my chimney ready for an insert installation. I was told chimney cleanings range from $99 to $399 depending on the work needed and that everything else would be quoted on site. I scheduled them to come out on January 5th between 8 and 11 am. They did not arrive until around 220 pm. One of the contractors came inside and quoted me for a chimney cleaning, a chimney cap, a wood stove insert, and painting the inside of the chimney black after making minor interior repairs from where gas used to be. I asked him what the total price would be finished and done. He told me $2,998. I agreed and told him I wanted to schedule the work. He said there was no need to schedule because they had everything needed on the truck and could complete it that day. I agreed. When he finished what he claimed was the job, he called my cell phone. I was in the bedroom with my girls while they were napping. We came out and he told me he was ready for payment. He initially said they accepted card and check. I told him I did not have checks so he handed me his payment device. That is when I realized there was no insert installed and the inside of the chimney was not painted like he said it would be aside from the concrete patches he had done. I mentioned this to him. He told me that was not what we discussed. I told him it absolutely was. He then told me I could order an insert off Amazon. Be for real. He then quickly spray painted the inside of the chimney black and handed me the device again. This time the total was $3,500 and some change. I told him that was not the price we agreed on and that he did not do the work I asked him to do. He began arguing with me and said the increase was for taxes. I told him I am no mathematician but 7 percent tax does not equal that amount and would be roughly $200. He then told me the only way he would reduce the bill was if I paid through Zelle. At this point I was texting my husband was still at work but about to leave. I decided to pay since he spoke broken English and call the owner afterward to get everything resolved. (I had two girls at home and wasnt looking to argue with some random man in front of them). When I tried to send $3,215.36 through Zelle it told me there was a $3,000 limit. I sent the $3,000 and he told me to send the rest the next day. Zelle then placed a 24 hour hold on the payment which was not my fault or within my control. He logged into Zelle saw that it did not immediately deposit and then sat on my fireplace and told me he could not leave without payment. I told my oldest to take my youngest into the bedroom. I told him he could call whoever he needed to call but I had already sent $3,000 for work I was unhappy with and I was not paying again. He was leaving my house. Later I reviewed the invoice that was texted to me and realized it included a bunch of things that were never agreed upon with prices increased on individual items conveniently so he did not have to install the insert. The invoice listed a completely different business name and phone number Ace Fireplace Services. I called the number on the invoice and the same receptionist answered that I had spoken to when scheduling with Speedy Chimney. She apologized and said she would leave a note for a supervisor to call me by the end of the day. That call never came. On January 6th I called twice and was told both times a supervisor would contact me by the end of the day. No one did. I then received a text from the contractor demanding the remainder of the payment. The texts speak for themselves. I am also posting camera footage of the supposed 110 lbs of creosote and debris he claimed to have removed. The bag is half full not heavy and very clearly not 110 lbs. This morning my husband called them and went off. Immediately after the receptionist called me saying a supervisor told her I was top priority and to keep my phone on because she would be calling today. By 3 pm no one had called so I called again and was told the same thing that they do not close until 8 pm and a supervisor would definitely be in touch. Again nothing. I have disputed the charge with my bank and explained the situation. I want people to be aware that this company is not who they say they are. When you look up Ace Fireplace Services the reviews are overwhelmingly negative. It appears a rebranding took place to escape those reviews. I am done playing nice. I am pursuing this as far as it goes starting with social media. DO NOT HIRE!

Fireplace Inspection. Total scam. They "inspected" my fireplace and said I needed $450 worth of…read morework before they would pass my inspection. The fireplace has never been used!! I called another reputable inspector and he said there is NOTHING wrong with the fireplace. I call Ace to get a refund on my $80 inspection and they told me they couldn't forward me to anyone or look up my account. Just an answering service. DO NOT use this company.