I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

Really great locally owned jeweler. Very friendly and knowledgeable. Took my watches in for…read morebatteries and repairs and ended up buying a ring. Great prices and very knowledgeable.

A few months ago, for one of my supervisor's retirement, I had a custom mug made for him. That mug…read morewas made from a spent round from the main cannon on a Naval Littoral Combat ship. I wanted to engrave his name and years of service onto the mug and after searching for a shop that can do it, I was finally referred to Nunez by one of the shop keepers on Little Creek Base. I drove to Nunez and showed them the mug and exactly what I wanted and they said sure no problem. 24 hours and they gave me a quote of about $70, which was a great deal considering the short notice; I needed the mug done for the retirement party which was in two days. The next afternoon, after work, I went to pick up the mug. The finished product was perfect! Great job done by the owner of this small family run business!

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

We've been loyal Khames customers for the past 17 years. He is a phenomenal jeweler and is…read moreincredibly gifted in designing the most beautiful pieces. Our family now exclusively shops for all of jewelry through Khames.

Incredibly rude. I took my necklace in to have a link…read morerepaired. They charged my $65 which I thought was outrageous given the small task, however I paid. The second time wearing it, the necklace broke again. I took it back and the owner became extremely verbose and demeaning. He said several times how "cheap" this necklace was and to prove his point, he actually ripped the chain to show me how fragile, and cheap, it was. Note- I paid $125 for this necklace. I was speechless. I am still shocked that this occurred. Instead of just offering to help fix the issue, he decided to insult me. I will never ever go back to this jewelry store and unless you want to be ripped off and then "ripped a new one", do NOT go here.

Hi im a Virginia Beach local born and raised who lives in Hawaii currently. I reached out to these…read moreguys looking for a gold rope chain with very specific size and what not. They got back to me very quickly, we agreed on a price , and about 5 days later I grabbed it from my mailbox and put it on. I could not be happier.

Thank you so much Rachel Walker and Jonathan for the good treatments you gave us. It was a…read morewonderful experience from your store at Hilltop. Thank you for making my ring so beautiful. My husband asked a customized ring from you guys and you guys so amazing to put it all together. I love it. Thank you again, especially Rachel from the day 1, you took good care of us. Excellence customer service. Friendly and family environment.

I am very disappointed. I went in this evening to inquire about a new movement for my watch. The…read morelady behind the counter ignored the doorbell at first, and when I finally knocked on the window she buzzed me in. When I told her that I had a battery done recently and that my watch was still losing time, she said that my watch was not worth a new movement, which costs about $125 to $150. I explained that the watch was worth more than that, and had sentimental value and that I had no problem spending the money. She then proceeded to tell me that the watch was running on time and wasn't broken. I explained that I had just reset it in the car before walking in, and she then said that the watch person was not going to get to me for at least 10 days because "there are other people in front of you". I felt like she didn't want my money or business. I purposefully went into a small, privately-owned establishment rather than a chain store, but I feel that I would have had better service and better luck somewhere else. She then walked away while I was in mid-sentence to answer the phone and proceeded to ignore me. If the owner reads these, I would hope he would take away the following three points: 1. As the customer, it is up to me to establish what I am willing to invest in my pieces. It is not up to the clerk to establish what it is "worth". "Worth" is a subjective term. 2. Ignoring a customer and then reluctantly admitting them into the store 3 hours before closing does not leave a good impression. 3. Jewelry is an emotional, relational industry. There was no attempt to establish rapport, welcome me into the store, or in any way make me feel that my business was valued. In fact, my presence was treated as an annoyance and inconvenience. From the 2 locked doors, and the "Rob someone else" sign and the "if we are busy you'll have to make an appointment or wait sign", to the lack of welcome or even a simple hello, it seems like clients are an unwelcome presence. However, based on the giant "We buy Gold" signs, their money certainly is welcome. Perhaps you could just put out a collection plate or hire a robot since personal interactions are not something you are willing to invest in order to gain business.

Update on review, I am now being threatened with legal action because I voiced my dissatisfaction…read morewith my treatment here, instead of apologizing for the ugliness I experienced by the man (who as stated before I overheard speaking and being crass). How very professional. (original review: Wow! I came here with some random coins that I found in a move, not expecting to make a mint, just more cash than I had with them just collecting dust and this place had a good review on yelp. I have NEVER heard someone SO RUDE as the man who works here (owner?). The lady in the front tried to relay what he'd ranted at her about for 5 minutes with various slams to me, but I wasn't having any of it. Walked out with my coins. I'll let them continue to gather dust then take even a dollar from that crook.)

I went in for a watch repair and John gave me a fair and honest assessment, which is much…read moreappreciated. Prices seem fair and staff very helpful. Would definitely recommend.

I had this place fix two pieces of jewelry - my antique engagement ring and a super thin linked…read moregold chain. To reset the diamond on my 1930s engagement rings isn't a job for everyone - the man who did the ring clearly knew his jewelry and I felt comfortable with him fixing the ring. To reset the diamond cost $25. The diamond was reset on the spot. The gold necklace/chain needed to be relinked and this had to be kept for a few weeks. To fix the small chain it cost $15. The links were extremely small so I was super impressed that they were even able to fix it. The customer service here is great - whether you're on the phone with them or face to face. The only reason this place doesn't get 5 stars is because my chain was kept a week longer than promised. In the future I will be fixing all of my jewelry here.