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    Fidelis Elite Systems

    1.0 (3 reviews)

    Services - Fidelis Elite Systems

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    Recommended Reviews - Fidelis Elite Systems

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    8 months ago

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    3 years ago

    Scammy presentation by them in their mailings, no show to appointment, don't tell you their company name on calls unless you ask.

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    5 years ago

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    Fidelis Elite Systems

    Fidelis Elite Systems

    (332 reviews)

    When we bought our forever home in Santa Ana, there was a mailer regarding getting our water tested…read morefor free with no obligation. As we were curious about the quality of the water for drinking in our home we set up the appointment. When Justin M. arrived I had no intention of engaging with him and his company. He explained to us that the city's water report doesn't test for everything we should be concerned about and when he tested our faucet in our kitchen sink he showed us just how bad the quality was in parts per million terms. To which I replied, "no problem, we have a filter in our brand new refrigerator with water in the door so will drink only from that". Upon testing that, the water quality was still almost as bad as the kitchen faucet with no filter which was concerning. After Justin quoted us the initial price for a complete water filtration for purified drinking water via spicket/faucet they would add into our kitchen sink and also connect to the refrigerator on demand and also for water softening in our showers and the rest of the house, as that price just too high/way more than we wanted to spend, we thanked Justin and he left. My wife and I then discussed how important our drinking water is to us and our loved ones and guests and also how we had wanted soft water in our last home but just never could do it, so I ran out to Justin who was still in his car and told him we wanted the purified drinking and water softening but that his initial price just not reasonable. I advised him to please contact his manager and get us the best price they could offer and if he could be close to what we were thinking fair we'd move forward. Justin is a good man and asked me, "should I call my manager right now?" And I told him "no, just call him tomorrow and let us know". Well, sure enough Justin called us the next day and advised they would do it for about two thirds of what they initially quoted which was close to our target price and that also included their soaps package option which provided 5 vouchers for ordering for no additional charge laundry detergent, automatic dishwasher soap, hand dishwashing soap, body wash and hair shampoo and glycerin soap bars for the shower etc all designed to work best with our new water filtration and softener system. Justin's installer came the next weekend and spent most of the day completing our install and we have been happy ever since, knowing our drinking water is absolutely safe/purified and also enjoying the soft water in our showers which is good for the hair and skin not to mention the plumbing and including not spending a dime on all our cleaning/soaps products since then which are very nice and come with different scent options for over a year now and we still have two of the five vouchers left! We remain friends with Justin to this day and can't thank him enough for hooking us up and continuing to support us on any questions we have, he's a true professional and nice guy. Thanks again Justin for helping us to realize something we highly value and always wanted! We owe you one! Mike (and Lori) V. Santa Ana

    The sales associates very cunning, these people are sale a $3K water system for $9K. It does not…read more do anything more than of the other company. Their filtration may have a core that may be better than the average, but not 5K more. I do not recommend this company. Try Smart Water Company. They will treat you fair. They are scamming home owers.

    Polar Express Heating and Air Conditioning - Bad. Capacitor

    Polar Express Heating and Air Conditioning

    (67 reviews)

    F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

    I had 2 great install Techs come out today. Samuel and…read moreDevante. First off they were very clean. They never left a mess. They cleaned after them selves durring the install. I had them set up in my garage so they have a clean flat surface to work on. They left my garage spotless. They had to install a new furnace and AC unit in my attic. It was 105 out and 130 in the attic. They never stopped or complained. They set up fans and got to work. They also installed a new X-Series outside. Wow this massive 5 Ton unit is quiet and thin. It is running in the other side of a wall and I cannot hear it. They took 6 hours to remove and install, test and clean up. That was impressive. David our sale rep was also great. He helped us get a deal we could live with. I also op-ed in the maintenance plan so I could keep a 10 year parts and labor warranty. Peace of mind to keep this running smoothly. I will use them again. The cost was fair. $14k- $18k depending on options. I called 4 other places and they couldn't match the cost and warranty.

    Supreme Water Filtration - 13"x54" All in one water softener plus carbon filtration system

    Supreme Water Filtration

    (82 reviews)

    I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

    Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

    Sparkling Fresh Water - A 2" water softener and conditioner

    Sparkling Fresh Water

    (150 reviews)

    Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

    I can't say enough good things about Sparkling Fresh Water. From start to finish, the entire…read moreexperience was smooth and professional. Chris and his team were knowledgeable, honest, and took the time to explain everything without any pressure. The installation was clean and efficient, and you can tell they really take pride in their work. The difference in our water quality was noticeable right away--better taste, softer water, and no more buildup. What really stood out was the communication and customer service. They showed up on time, answered all my questions, and made sure everything was working perfectly before leaving. Pricing was fair and straightforward, which is hard to find these days. If you're looking for a reliable water filtration company that actually delivers on what they promise, I highly recommend them.

    Polar Water Filtration - Under-sink reverse osmosis system by Polar Water!  Enjoy purified, great-tasting water straight from your tap. Contact us today!

    Polar Water Filtration

    (8 reviews)

    I was ready to spend a ton on a new water softener. The company that sold me mine wanted $450 just…read moreto come check it out, and every other rep I called barely listened and just tried to sell me a brand-new system. Then I found Miguel from Polar Water, and I'm so glad I did! Right away, he actually asked me what was wrong with my current system and why I was looking to replace it especially since it was only a few years old. No one else even bothered to ask. We talked about a new system, but instead of just selling me something, he actually checked mine out first. Turns out, it wasn't broken at all just a clogged brine tank. He cleaned it out, replaced a water line, and got everything working again. Super honest, super professional, and didn't try to take advantage of me like the other companies did. If you want someone who actually cares and won't just sell you something you don't need, call Polar Water!

    I can't recommend this business highly enough. Miguel was so easy to work with and put in a great…read moresystem, very quickly for my daughter. He helped me understand every step of the process and was so accommodating in every way. I feel like he puts in a high quality product for a reasonable price and he'll help them service it, when the time comes. He even gave us a choice about the color of the new spout! My daughter just that Miguel was also able to route their fridge water through the new system as well. Wow, I wasn't expecting that bonus, I'm so pleased! What a great guy and a superb local business!

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    (444 reviews)

    I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

    This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

    Waterrific - Waterrific salt-free conditioner system

    Waterrific

    (46 reviews)

    Great, professional team that provides a fantastic water softener system installation. Ken is…read morewonderful in answering and explaining all of your questions and makes sure you are ready to go. They are punctual: came even 15 mins early to set up. They provided high quality installation of our soft water system: detailed, clean and thoughtful. The system they installed is super easy to use, refill and making my skin and hair feel great. Definitely recommend for any future home installation especially if you want best water softener at home.

    Waterrific was outstanding in every area -- education, options, installation, and communication. I…read moredid a lot of research before choosing a whole-house water softener and filtration system. I spoke with a few other companies -- one at Home Depot that tried using scare tactics about "health risks," and another large national brand (US Water Systems) that seemed fine but offered no local support or installation help. Then I found Ken at Waterrific, and the difference was night and day. From Day 1, he was honest, professional, and incredibly knowledgeable. The installation went perfectly, the system works beautifully, and the water quality in our home is noticeably better. What I appreciate most is that Waterrific is local, responsive, and truly cares about their customers. Any time we have a question, they're there. We couldn't be happier with our decision -- highly recommend Waterrific to anyone looking for a reliable, trustworthy water filtration company!

    Fidelis Elite Systems - waterpurification - Updated June 2026

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