I bought a combo washer/dryer. The installer said the water valve attachments needed to be replaced. Rocco came out and tested them. No corrosion or rust. He was honest, thorough. & responsible. He wrote a note with the receipt stating the valves were in good working order!! 5 stars for Oasis & Rocco. read more

Oasis Plumbing & Drain Service - A full body photo - Plumbing Near Me - Temecula, California

Oasis Plumbing & Drain Service was assigned to my home warranty to repair a wall mounted faucet leak. The Oasis plumber came to my residence and stated that he can't work on a wall mounted faucet since the backsplash is in the way. He stated that we should hire someone to remove the backsplash so he could put a wrench on the sleeve to remove it. Then he mentioned to not contact Oasis Plumbing & Drain Service and to reach out to Fidelity National Home Warranty on the steps forward. I reached out to another plumbing company in the same vicinity as Oasis Plumbing & Drain Service for a second opinion. The plumber that wasn't part of Oasis Plumbing & Drain Service arrived at my residence, and mentioned that the fix was relatively easy. It took this plumber an hour or so to replace the cartridges. The plumber stated that the Oasis Plumbing & Drain Service plumber just needed plumber tools to remove the sleeve and there was no reason to remove the backsplash. I would strongly recommend to stay clear of this company. read more

They were sent to me by my home warranty company. That was the only good thing. My home warranty company ever did. Rocco and his partner came out and diagnosed the problem very quickly. Kept me very informed. Tried to get approval from my home warranty and of course they said no. They came out the next day and fix the problem and we're so kind and such nice people and did such a great job. I will always Contact them if I need a plumber or refer them if there is someone I know that does. It's nice to find honest people. read more

Esteban, Albert and assistants did an excellent job in repairing my leaking faucet that was situated in the bathtub. In addition to the repair, Albert and assistant ensure the cleanliness of the bathtub and its surroundings.......Keep up the GOOD WORK! read more

Oasis was assigned by my insurance company when the first one assigned failed to resolve my garbage disposal issue. Rocco was incredibly helpful, fully explained what caused it, how I can prevent it from happening again, himself called the manufacturer and found out it was still under warranty, left a tool to fix it if it gets stuck. I have never had such exceptional service. I highly recommend them over any one else. Thank you Rocco. Bishop(Poway) read more

My customer had a leak coming from the main incoming water service. Instead of just fixing the leak, decided to upcharge with what I can only describe as a WTF pressure regulator. Where do these folks buy this stuff? It's pure crap. The line coming in is cocked. You sweated in a hose bibb. Come on. Take a GOOD look at what I do. I live here. I have to thank Oasis plumbing for making him realize that not all plumbers are equal. read more

Oasis Plumbing & Drain Service - This is my work. I hold myself to higher standards at a lower cost - Plumbing Near Me - Temecula, California

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Oasis replaced our water heater via our home warranty company. Rocco was very professional and helpful. He estimated the job, told us what was required and dealt with the warranty people rapidly. His communication throughout the process was amazing, I've never had a contractor like that before. I would recommend Oasis for any plumbing services needed, they are the best. read more

Rocco was our service tech that helped us replace a water heater through our home warranty. He was the only person that truly helped us through the entire process! Without him, I would have stressed so much more. He was able to explain more to us about the warranty process that the company themselves and he went out of his way to help us move things along. Thank you Rocco and Oasis! read more

Tried to see if my sprinklers worked on a home I bought in February. The system was connect to my main water inlet through a gate valve that wouldn't shut all the way off And started leaking Needless to say I called HomeGuard to see about repair and they recommended Oasis. I dealt exclusively with Rocco who is by far one of the best plumbers I've ever met. He was honest in what could be performed and quoted me a fair price. I later had a hot water heater installed and by far the best installation craftsmanship live ever seen. I'd def recommend this company for plumbing repair work. Thank you Rocco. Jamaal- read more

Thanks to Oasis I actually had an emergency water heater replaced in a timely efficient process. Woke up to a flooding water heater and 8 hours later I have a new one and my house has hot water again. I appreciated the quick response and the honest advice. So refreshing to have a great experience and all done in a day! read more

Got Oasis assigned to me through my home warranty and didn't expect such great co! Excellent service! Very professional, helpful, clean and quick! I compared his rate without iHome warranty vs another plumber quoting me for the exact same job and it was $165 less!!! Will use them even when I don't have the home warranty!!! Great experience! read more

Don't contact this place unless you want to get robbed. The dude who came tried scamming and ripping us off. Tried claiming a 10 minute job would take over an hour and tried charging EXTREMELY UNREASONABLE prices!!!! 10x then what it cost me to do it for FREE!!! read more

SO RUDE! The gate in our neighborhood didn't have their full name so they weren't on the list when they got there because this was booked through the home warranty company. So, instead of texting me, they just left, didn't say a word. They were supposed to text when they were 30 minutes out and they texted 7 minutes before the time window they gave. My wife left work and rushed home to be there. When I texted them about being 45 minutes late, they said "It's not our job to make sure we're on the list". It was a totally rude and unprofessional experience. Obviously it's "not their job" to put their own name on the list, but it also doesn't help to be completely rude and unprofessional to customers. It's dumb too because we always tip these vendors a ton and leave great reviews. This was a totally avoidable review if they had taken less than 2 seconds to send a text. I'd avoid these guys based upon that. read more

I have a friend who has a home warranty and was referred to Oasis Plumbing to replace a garbage disposal, pretty simple!! So I went to the house and I first noticed that the part that goes through the sink with the rubber flapper that holds the disposal was not replaced. I told her that was strange, being a General Contractor for several years specifically kitchens and bathrooms it was odd. I conveyed to her that that part WAS part of the disposal and should have replaced the old one. She called Oasis Plumbing and they told her that to install it, it would be extra when it is included in the box. She was also told that the part was not sold with the garbage disposal, which is a downright LIE!! Since the installation it has been acting up and the warranty company sent them back out last week I was here. If you turned the switch on all you got was humming, I made sure that the upper blade was free and rotating, so the jam was in the lower half of the disposal. When the plumber arrived his first step was to make sure the upper blade was not jammed and it wasn't. Here is where I was in shock, mind you the power was to the unit because it hummed from being jammed, he asked me if we plugged it in another outlet, and I asked why it had power as he plugged it in another outlet with the same results OMG read more

Honest, reliable and great work. We will always use Oasis Plumbing. The value is outstanding.

Missed our appointment, didnt call, when I contacted them they tried to reschedule for 5 days later. Horrible customer service and not reliable. read more

The owner likes to respond to reviews and say we should be leaving a review for the home insurance company - so I will preface this by saying that this review IS entirely about the service from the owner. While the home insurance company is not great either, that's no excuse for how rude, unprofessional and downright unpleasant this company acted. The man was rude and clearly didn't want to be there. He was there for approximately 15 minutes and then proceeded to tell the home insurance company that my issue was a pre-existing condition (it wasn't, as I had told him and our inspection shows no record of it). So not only was he incredibly awful to work with, he also ensured this wasn't covered and we had to pay out of pocket to get it fixed (by another plumber who was lovely to work with thank goodness). read more

If your home warranty dispatch this company, ask your home warranty to give you a different company. Stay away from this business please. They wanted your money. They asked for money and then they will submit a report to your home warranty that there is a problem with the installation and it won't be covered in the policy. read more

Rocco is our go-to plumber. We called him out to investigate a wet concrete slab in a bedroom closet that shares a wall with a bathroom that is plumbed with a tub, toilet, and basin in the wall shared with the closet. Rocco spent a good bit of time analyzing the problem, checking for extra high water pressure, running the tub, toilet, and basin all together, looking for water stains in the closet carpet (which we'd ripped up and removed), and checking the soil grade of the exterior wall that was shared by the bathroom, closet and bedroom. Long story short it appeared the wet slab was the result of extraordinarily heavy rains and a mound of dirt that allowed water to pool right outside the closet wall. Removing the dam and allowing the water to flow away from the house foundation caused the closet floor to dry and, to date, has stayed dry. read more

Thank you Oasis Plumbing. Plumber arrived on time, was pleasant, and had my bathtub faucet fixed in 15 minutes. Turns out someone in the past had put it together with a sprinkler pipe. It's working fine now. read more

Rocco was very helpful and considerate. Although we had to pay out of pocket for the service the warranty didn't pay we are still thankful Rocco showed up and did the water heater the next day. Thanks! Chrisdez read more

***** ZERO STARS!!!!********* Like everyone else who has reviewed Oasis, Old Republic sent these clowns out to our house to look at our shower which had less water pressure than the other showers in our home. First Visit - Oasis arrives 2 hours ahead of their scheduled time and had the nerve to give us attitude on the phone for their mistake. Second Visit- Scott, takes a part or two out of our shower, goes out to his truck, puts the part (either the same one or a new one) back in to the shower. He asserts that this repair/replacement should fix the problem. When he leaves, the shower no longer works. At all. His report to Old Republic is that the shower has a "blockage", denied /lied that he ever took anything from our shower, denied/lied that he replaced anything in the shower, and as a result, Old Republic denied our claim. Oasis and Old Republic refuse to acknowledge that by Scott's actions we are now in a worse off position than where we started. Third Visit- Oasis scheduled another visit with Oasis since the shower does not work at all. Without even looking at the shower to confirm that the shower does not work, Scott gets on the phone with Old Republic, continues to lie about what he did/didn't do, and then takes off. Three plumbers later.... All three plumbers agree that genius boy, Scott, clearly screwed something up. There is no blockage. Thanks to the three plumbers who reviewed Scott's "work", Old Republic now agrees that Oasis/Scott screwed up and they will allow us to use another plumber to do our repairs. What kind of plumber could make the problem worse than what it was, and then refuses to put the item back to the way it was? I would never ever, ever, ever, ever trust Oasis with my plumbing needs, big or small. If you have Old Republic, I would specify that you do not want Oasis doing work at your home. Now to write a nasty review about Old Republic..... read more

Absolutely horrible, my family was without hot water for 3 days when our water heater went out! Just 2 months after purchasing our home, we decided to use our home warranty and regrettable so. The customer service was a nightmare to say the least,, we called on 3-6-19 with an urgent request for service since we have 4 kids 1 being under the age of 5! The plumber who handled our work order was scheduled to come out between 9-12pm, I received a call from the plumber that he wouldn't be arriving until just before noon! When I explained to him that I needed service right away because of the children, he was in no hurry. Needless to say he came out diagnosed and said I'll be back tomorrow with a new water heater and it's not cover by the warranty because of modifications that need to be done! I was charged an extra $635 whoa! The guy (plumber) said he'd be out the following day not first thing in the morning, again no urgency, he gave me a scheduled time at noon to start the work and didn't finish until 4 o clock Friday evening! We went Wednesday Thursday and all day Friday with no hot water! I had to miss work because I couldn't shower for 3 days. My boys 13,12,11 and 4 had to wash up with cold water. My boys are preteens they need to shower, I tried to boil water for them it just didn't work out because it would go down the drain! My 13 old took a cold shower for school because he said he was stinky and was calling me by 10am to pick him up he was cold! I can't believe how long it took. This company has lost its core values that put customer needs first! INTEGRITY, ACCOUNTABILITY, RESPECT Oasis plumbing you need you realize your customers are the livelihood of you business and please don't respond with your weak excuses! read more

This was the rudest tech I have ever experienced . my home owners insurance sent them to fix a leak from my tub. 1st visit: the tech said rudely" can you do something with your dogs" didn't fix the tub ,didn't look for the reason water was running out of my ceiling. He said he didn't know! Isn't that why I called you ? To figure it out? 2nd visit: parked in driveway ,never came to the door. Daughter was home opened door because dogs were barking he looked at her then drove away. I called to ask when they were coming he said "I was there for ten minutes rang doorbell and I heard people in there talking they just ignored me. That's a lie that someone opened the door" wtf really Mr. Tech ??? You called me a liar??? The customer??? I would not recommend this company! Customer service and service was horrible!!! read more

I would never let these guys in my driveway again. I have a home insurance by Cross Country who send these jokers out to replace my broken water heater. The representative from Oasis (Scott) tried to take $750 from me in addition to getting fully replacement cost for a water heater and labor to replace my unit. Basically, these jokers were looking to pocket almost 2K to replace a $650 heater which I ended purchasing and install myself. There were no urgency whatsoever on from these guys, matter of fact, he didn't even suggest shutting down and draining the tank to prevent water damage. Instead, he left and said the insurance company will contact me. You guessed it.. another vote for ****ZERO STAR***** read more

Hate to pile on to the poor view column but much like the others here my interactions with Oasis was through service request placed with Old Republic. They came to the house a few times and every time it seemed like they were more worried about collecting their deductible and coming up with a reason they couldn't do the work. After this last visit I called Old Republic and asked them to put it in my record I didn't want this company to respond to any more of my service calls. I have little confidence that the technician represented their responsibility correctly to me nor do I think he represented my conditions correctly to Old Republic. Its unfortunate that there are groups out there making a living with such a poor level of service. I tried to stress to Old Republic that as a customer I felt Oasis poor service was a direct reflection on Old Republic as well. I wish I had thought to check Yelp sooner, I know I would have saved myself some aggravation after their first visit to my house. read more

Yelp, can we do zero star rating? If it's available, this company definitely deserves it! Oasis plumber failed to identify the source of faucet leak, which was easily fixed by another plumber in 5 minutes. So what is the moral of this story? Stay away from this company!! Run, run, run, as fast as you can! read more

After several attempts to contact Oasis for a hot water heater repair, they never returned my call. They obviously don't need the business. Had to give them a star or the review wouldn't post. No star! read more

this should be a 0 star Description Of Work: I call for several plumping issues, water pressure, couple of leaking facets and garbage disputable Member Comments: Last guy to look at several pluming issue (water pressure, couple of leaking facets and garbage disputable) first he took less than five minutes told me that the problem with the water pressure is because of a galvanize and he need to pull a report and that old republic will contact me on Monday and I ask him what about the other stuff and he only told that it will be included on the report, call yesterday and basically the report that nothing is covered and that there where no leaks (he was for less than 5 min and barely ask my some questions). And of course all this with a really bad attitude read more

10/18/19 - We called Rocco Volpe to fix the main water line to our house that was leaking. He installed some piping. Told us to wait 2 hrs before turning on the water in order to let the new pipes "cure". Charged us $425 and left our house. We waited the 2hrs. When we turned on the line, no water came out! Turns out Rocco had actually CAPPED OFF the main water line to our house, not repaired it, and charged us $425! Cost us $1200 to hire a 2nd plumber to undo Rocco's work and do the job right. We asked Rocco to consider refunding at least some of his $425 fee since he didn't fix the problem he was hired to do. He refused - saying that he had given up 2 other jobs to work on our house. read more

Had to replace a hot water heater through sears home warranty. Service tech was very responsive and kept in constant contact! Repair was completed in a day! Thank you sooooo much read more

Above and beyond service! Rocco came within a few hours of us submitting our home warranty claim. We weren't expecting to hear from anyone until the next day. Rocco made his assessment and came back two days later to finish the job. We couldn't be happier! read more

This is my first yelp review and normally I give people the benefit of the doubt, but Oasis Plumbing has to be one of the most incompetent businesses I have ever run into. We had 2 issues: black specs in our hot water and very low hot water pressure in our master bathtub. Our home warranty provider sent out Oasis Plumbing to resolve the issues. The plumber, Scott, took a look at our master tub and since it was in a wooden enclosure said he couldn't fix it until a carpenter came out and drilled a slot for a cabinet door (you can't even make up something that ridiculous). Scott also told me that Oasis Plumbing doesn't service tankless water heaters, and he had no idea what the problem with the black specs might be. So he told me that he would contact the warranty company and have them send out a carpenter and a plumber who knows about tankless water heaters. He takes my 65 dollar deductible and tells me to expect a call within a day from the home warranty provider. I receive no calls from the home warranty company, so I call them a few days later. They inform me that Oasis Plumbing hasn't contacted them and that Oasis would need to file a report before I can proceed with my claim. So I call Oasis, try to get in touch with them for a day with no response and leave a message. A half hour after leaving a message the home warranty company calls me and informs me that my claim will not be covered because Oasis informed them that the issue is a maintenance issue and not covered under warranty. I agree that the black specs might be a maintenance issue (yearly flushes are required in a tankless water heater), but the low water pressure is probably a faulty fixture that needs to be replaced and that would definitely be under warranty. I then called another plumber, which was recommended on Yelp, Proactive Plumbing, and their plumber knew immediately how to fix the faucet fixture--it turns out that Moen fixtures are easy to remove and replace...So no carpenter was needed to drill cabinets into our tub fixture and yes a faulty fixture should be covered under a home warranty. So 1) Oasis Plumbing doesn't know how to flush tankless water heaters, 2) doesn't know how to replace Moen tub fixtures, 3) provides a dishonest report to the home warranty repair company making sure something that should be covered isn't and then 4) takes your 65 dollar deductible. I only wish I could give them zero stars. If your home warranty provider wants to send them out, insist on another plumber. read more

I have a leak coming from my upstairs bathroom. I was told by my home warranty Company to call Oasis plumbing and drain so I did. I left my first message asking them to call me back on Friday expecting maybe a call back 10 min later but the call never came. So I called them again Saturday morning again leaving yet another message. I waited all day for return call and even called them several more times. Well the day is over and I had to call my home warranty company and ask them if they can try and get in touch with them since I have had no luck and there website says they are open. They also failed to get in contact with them so I got reassigned to another company. Well they answer the phone and maybe now I can have my plumbing issue resolved. I can not recommend a company that can't seem to find the time to return a quick phone call I could just imagine how bad there actual service is. Update.... I did finally get a call back 3 days after I left I first message and 2 days after my second message both that had my cell number attached. I even had my home warranty company call with no results so they reassigned me to another company who fixed my plumbing issue before I even got a call back from you. Regardless of when you got there email from my home warranty I had already called you TWICE! But I will admit I didn't leave that I had a home warranty claim number in the 2 voice messages I left you with my CELL NUMBER. I thought i would get a call back like most other reputable companies who want business do. I did ignore your calls because I because I already had my problem fixed. So please stop acting like your a victim and change your policy and maybe then you will get more better reviews read more

I couldn't give Oasis Plumbing enough stars. This is the second time they helped me out and did a excellent job. I would always call them and recommend them to anyone. Thanks again you are definitely the best. read more

They came they day was supposed to was on time took less ti for them to replace the water heater everything is fine now have hot water was without hot water for 3 half week glad I ran into Rocco he was a great help would recommend them over and over again read more

Great service! My water heater started leaking a couple days ago and I gave these guys a call. Rocco came to my house a little over an hour after I called; he was already in the middle of repairing someone else's water heater nearby in Red Hawk. He stopped by and removed the old one. The following day he came back and installed a new one fairly quickly and at a decent price too. My first experience was good with Oasis so I plan on using their service again. Earl read more

I have a service request for a leaking garbage disposal through my client's Old Republic Home Warranty. Old Republic assigned the repair to be completed by Oasis Plumbing. I received a call for an available appointment tomorrow from 9am to 12pm. I informed the gentleman that contacted me that I would need to contact my tenant to ensure that he was going to be home. I was informed rudely by the gentleman that he could only hold the appointment for 5 minutes...so I needed to hurry and contact me tenant to see if he was available. I was unable to get a hold of my tenant in the time allowed...so I called the plumber back and he didn't answer. Extremely unprofessional. I will be contacting Old Republic regarding Oasis's as their service was unacceptable! read more

Oasis plumbing lied to our home warranty insurer telling them they cleared the backup and replaced the leaking pipe. All they did was replace the garbage disposal. They blamed that the mainline was backed up. When the HOA plumber from Precise Plumbing came to check out the mainline, he confirmed that Oasis did not try to snake the line. We decided to hire James from Precise Plumbing on the spot and he fixed the job right there. James was professional, knowledgeable, and affordable. If you get stuck with Oasis plumbing, save yourself time, money, and a headache, by getting your homeowners insurance to reassign your plumber. read more

I would give zero stars if I could. I was referred to this company through our Home Warranty. I should have looked up this plumbing company through Yelp before scheduling my appointment. So my husband and I just bought a new house and the shower in my master bathroom has a slight drainage issue...IT TAKES EVER TO DRAIN...STANDING WATER...DISGUSTING!! So i scheduled the appointment for first thing in the morning. I was given a window of 8-10am. As I was dropping my kids off at school I received a call from the plumber at 8:02 a.m. stating that he was already at my house....where was my call letting me know he was on his way????? so I explained that I would be back at my house in less than 15 minutes. The plumber, clearly irritated, told me that he would have to call his office to see if he could wait. He called me back at 8:05 a.m. and stated that his office said he couldn't wait due to his busy schedule and i would have to call the office to reschedule my appointment. By that time i was extremely upset...All I could think is why can't he just wait 15 minutes...because I'm sure his next appointment wasn't scheduled until 10:30 AM at the earliest if my window ended at 10AM. So i called the office and spoke with John and John was not at all sympathetic to my situation and told me that i would have to call the Home Warranty Co. to reschedule my appointment. I TOOK OFF THE ENTIRE DAY AND NOW ITS SHOT BECAUSE OF 15 MINUTES. Perhaps in plumber time that is 15 hours. I totally understand an appointment is just that an appointment. However, a courtesy call in advance would have been nice and better customer service is sincerely recommended. Needless to say I called my Home Warranty Co. and requested another company. Advice to new homeowners: When your Home Warranty Co. is recommending you a company for repairs....look them up on yelp first. read more