Fidelity Holdings

Pricing was great. .. Jon did good work.. on time.. friendly..helped me understand the process..read more

From the owner: Masonry- Brick, block and stone. New construction,…read morerestoration and repair Residential and Commercial

Edwards Outdoor Service

very unprofessional. They did the job halfway and left all of their garbage behind. They do not…read morehave a legal business entity and demand payment in Edward's personal name. stay far away .

Hired him to seal coat driveway he told me he was kin to b&g paving and guarantee me a good job he…read moresaid he would use Hawk seal which he didn't he was suppose to come back and finish job he didn't i called him several times he never came back to finish job and never called back Do NOT USE THIS Edward outdoor service

Leo Thompson Paving

Came to my home, I was outside asked if I would be interested in having driveway sealed, I in fact…read morehad been thinking about having it done, said okay, not sure if price was competitive, but the had equipment on the truck and got right on it, showed a lot of hustle, said they would come back and touch up any missed spots and repaint the lines on my ramp, so if you want a half added sealant job be sure and call Thomas Cornell at Kingsport Paving, if you are lucky enough to make contact, good luck with that, Called phone number woman answered, no company answer, asked to speak to Thomas, of course he is not there, pretty sure phone is a cell with multiple phones on same number, voicemail is always full, thinking about making a 4' x 8 sign for my yard to warn others about half assed sealant job, I will be sure and mention names and Company info

Absolutely appalling! This phone number also is used by Edward, Thomas, and Frank Cornell. This so…read morecalled business is believed to be the same that has conned people since 2019. Frank Cornell of Church Hill, TN was arrested for this scam in Sullivan county. They come by houses and prey on elderly people out doing yard work. Had her pay $800 up front for filling holes, paving, and sealing her driveway. He stated he would return the next day to seal once again. This is even listed on the receipt. A second coat did not happen. When we tried to call the number provided it was no longer working. When they cell phone number was called, the man on the other end began to yell "What do you want? You want your money back or you just trying to get a free seal? What is wanted was a second coat that was agreed upon when originally paid. The holes were not filled properly and there still has been no second coat. If you want a crappy job, loss of money, and to be treated with rudeness and disrespect then by all means, these are your people. If not, I advise doing researching and finding a reputable company because this one isn't it.

A-1 Exterior Pro

(3 reviews)

A1 Exterior Pro owned and managed by Frank Cornell was paid $2950 to construct and blacktop a…read moredriveway at our home. They ran out of material about halfway through the job and placed an order for additional asphalt. According to Frank the additional asphalt delivered was either damaged or not properly prepared. Whatever the reason the workmanship on the the remaining part of the job was poorly done. He was to return the next day to assess the damage and didn't show. He has stopped taking my calls and had scheduled to come back by this morning (no show again). On the phone I was told he would resurface the damaged areas to make it right. Do not believe what this man tells you because he is not being honest. His paperwork says he is licensed but we are unable to confirm this....he is a scammer. Do not use this company!

Spoke with this gentleman on the phone re: work or should I say LACK OF WORK that he was paid…read more$600.00 to do for my father.

Frost Concrete

Been promising me filling my blocks for nearly two weeks and it isn't done. excuses are working my…read morenerves. Again, It was supposed to be done 2 days ago and it rained a tiny bit the day before they were worried about the truck getting stuck so instead of coming to check it out they took me off the list and said "well let you know". They have done good work for me in the past but now our house is on hold until they find time for me. I know it's only 3 truck loads but every customer is important - or should be.

From the owner: At Frost Concrete, we are committed to providing quality products and unmatched concrete services…read moreto our customers in the Kingsport-Tri Cities, TN area. We are committed to continually improving our products and services to keep you using Frost Concrete again and again. We believe innovation and integrity form the foundation to building and maintaining customer relationships.Some of our concrete services include: Concrete cleaning Concrete Installation Concrete Pumping Concrete Construction Concrete Leveling Concrete RemodelingPlease contact us if we can assist you in any of these areas. We appreciate your interest in our company and look forward to hearing from you.

Rossetti Masonry

These guys are fantastic. We had a step that was too tall. Some of our visitors had tripped on it…read more It was truly a hazard. Mr. Rossetti came out and gave us a quote. He proposed adding a little height to our front porch and then add a step onto the driveway. What a great solution. As you can see it looks beautiful and is the perfect step height. When they came our front porch was a bit messy with debris from a recent storm. I removed the rug and decorative plants before they began working. When they were done everything was so neat and tidy. Better than they found it. We have had so many contractors here and so few of them do what they say they will do and they leave a mess. These guys did exactly what they said, showed up when they said they would, met the quoted price and exceeded our expectations. I can't say enough good about them. I would definitely recommend them for anyone needing brick work. You all are awesome!!!

Rossetti Masonry does awesome work and gets the job done! Very fast, friendly service! Would highly…read morerecommend using them for any of your masonry needs!

Top Turf Landscaping

(3 reviews)

Highest possible recommendation. My dog died October 7. I am old. I called him, he came , he…read morehelped me. He buried my dog. One of the worst days of my life. He didn't even want a penny. I had to put the money in his hands. God bless this guy.

We highly recommend Adam with Top Turf Landscaping. He did our landscaping today he was very…read moreefficient and did a wonderful job, we are so happy. Thank You, Adam & Zack. Steve & Janet Stewart

Risney Lawn & Landscapes

4.0

(4 reviews)

I've been using this company for our weekly maintenance and seasonal cleanups, and our yard has…read morenever looked better! The crew is always on time, courteous, and takes great care to leave everything spotless. It's a huge relief to have a beautiful lawn without the stress of doing it myself.

Made a deposit for a large landscaping job that was barely started. Worked with the owner for over…read morea year to complete the job, do other work in the yard for remaining deposit or return the remaining deposit in a timely manner. No response except for more excuses. Unable to resolve this issue with equivalent work or a return of the balance of the deposit. I am open to continue to discuss this issue with the owner.

Englewood Lawn & Landscapes, LLC

A great group to work with. They're professional and knowledgeable. They're so much more than a…read morelawn service. Their knowledge of plants and design make the difference.

From the owner: * A maintenance and landscape company that each property owner will be assigned their own "Personal…read moreGardener". This Gardener will be licensed to treat for weeds and insects that infest plants and be held to the highest standards of mowing and general maintenance practices. *To provide interested people with a Designer or Horticulturist that will develop a plan that fit our client's needs. Whether it be from new design concept to completion, or a simple "Nip and Tuck" to weekly, yr. round visits to manage every lawn and landscape need with proper timing. At Englewood, we use our horticultural experience to plan your dream garden. From basic plantings to a paradise, we would appreciate the opportunity to serve you. We are: Residential and Commercial Lawn Maintenance specialists with licensed professionals, Certified Horticulturist and landscape designers.

Cornerstone Plumbing

(5 reviews)

Cornerstone Plumbing is the only plumber I will use. Dustin is a true treasure and went above and…read morebeyond to get my leaks fixed for a price that didn't break the bank and did it all in record time.

We had the whole house replumbed for water. OUTSTANDING! Could not recommend Dustin more…read more Licensed, insured, quality work, professional service, timely, and very fair price! He goes above and beyond to make the customer happy and provides alternative options for customers rather than dictating to the customer. We will always use Dustin whenever needed. Brad & Angie

Greens Roofing And Handyman Services

This company shows up. Even in rain and cold he showed up everyday til the the job was finished…read more Did an excellent job, skirting and built a screened in porch with a roof. Also repaired my roof. He's very honest and fair with prices. Would definitely hire him again.

First time using & very pleased. Confirmed appointment a day prior to schedule. Great…read morecommunication. Showed on time. Knowledgeable. Professional. Friendly. Quality work & you can tell Shannon takes pride in his work which is a rare thing these days and I truly appreciated. Good pricing. Overall great company to work with and I will definitely be a returning customer.

Tennessee Ridge Roofing

This team got our roof installed in record time without sacrificing quality or attention to detail…read more From start to finish, we felt genuinely valued and well taken care of as clients. Our home looks amazing, and even after more than a year, we haven't had a single issue. Their professionalism, craftsmanship, and customer service truly exceeded our expectations. We highly recommend them to anyone looking for outstanding quality and great value!

From the owner: We are committed to honesty, clear communication, and on-time service, we take the stress out of…read moreroofing projects from start to finish. Whether you’re dealing with storm damage, aging shingles, or planning a full roof upgrade, our experienced team works closely with you to ensure long-lasting protection and peace of mind.

TriCities Electric

4.2

(5 reviews)

The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

Optimus Plumbing And Repair

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Cox Plumbing

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Snapp Roofing

Was on time about when the job was going to be complete and was very professional and I felt like…read morethey really wanted to do a good job. They even cleaned up my yard after the work was done so everything was very good for the money spent and it was a fraction of the cost I had been quoted before.

From the owner: We take pride in our work and give a fair price read more

Fidelity Holdings - contractors - Updated August 2026

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Do It Right Remodel

4.4

(7 reviews)

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.

Your Home Pros

4.0

(6 reviews)

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

Marpe Maintnance

(7 reviews)

Very courteous, helpful, and reasonably priced. He is meticulous with attention to detail.read more

Wes Marpe is a honest workman who gives good value for a reasonable price. He shows up on time and…read moreready to do the project, large and small. He has built a closet for me, repaired large holes in the wall where built-in heaters were removed, repaired lawn mowers, added lighting to a utility trailer, fixed a window that wouldn't stay open, repaired a water heater that was spraying water all over the room, fixed clogged drains, really, too many things to list. i highly recommend him.

Masonry By Steve

We are very satisfied with his work. He came when he said would. He repaired a job that someone…read moreelse had done. He reinforced the concrete wall and did an excellent job we highly recommend him. And the price he gave us was very reasonable.

The Finisher

(7 reviews)

Wow!!! Ron sets the bar for best experience ever with a contractor. We purchased a vacation home…read morein Sunriver and walked through it together with Ron, decribing our vision and leaning on his expertise. We love that he approaches his business as a partnership with the client, offering design, material and labor options. Ron always shares the pros/cons for an informed decision and is extremely communicative so we always knew how things were tracking. The vision was delivered, including some added scope, on the agreed timeline and price structure. So unreal! Here are some specifics on our project. We decided to replace all of the flooring, build a new kitchen island, create a focal fireplace facade and paint the entire interior. Ron knew we intended for this to be a short-term rental as well so every step along the way he made recommendations of materials that would accomplish the look we wanted to achieve and also provide the durability necessary for renters. We personally wanted to dedicate several weekends towards doing some of the improvements ourselves and Ron was amazing about embracing that and working through the schedule together. During those weekends I often found new projects that slightly expanded the scope, which Ron always accommodated. Since everything is a handshake with him, there was never a mess of change order agreements; he just adjusted his work plans and reflected the new work in the billing. Working with Ron from about 200 miles away felt like we were working with a next door neighbor. He has become our friend through this process and still holds a key to our home. In fact, we recently contacted him for a small outdoor project that he readily squeezed into his already busy schedule and we are so pleased to know that piece of our home is now up to code and build to withstand the Central Oregon elements. Bravo Ron!

Ron was the only one that could have built our "stairs" up to our loft in a creative and safe way…read more The result blended perfectly with our space and everyone loves the result. Ron builds with detail and thought beyond your imagination. He worked on the job when we weren't there and treated our place like it was his own. I will definitely use him again. We feel so lucky to have found him.

I Fix Stuff

Not only is he a great guy, but Jimmy came out and addressed all my issues meticulously with…read moreamazing attention to detail. 10/10 recommend his quality of work to anyone needing handyman services.

Borski Built

(3 reviews)

Awesome contractor. Reliable, punctual and very knowledgeable on our decks he rebuilt. Can't say…read moreenough positives on this young man.

Responsive. Held to his quote. Showed up on time. Did a beautiful job. Would use again.read more

360 Carpentry

Matt has been my go-to guy for over a year. He is fairly priced, has extraordinary attention to…read moredetail, and always does a great job on my old home. I highly recommend him to anyone.

Bell's Handyman

I needed boards replaced on my back porch and then it stained. Bell's Handyman did a fantastic job…read more Very dependable and affordable. I will definitely use him again for other needs.

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