Warning! Do not trust Bradley Parkhurst. Instead, pray for him. He came to our house the beginning…read moreof October 2025, gave us an estimate for repairing the crack in the crown and installing an insert. We accepted the proposal, signed a contract, and he said I had to make a $500 downpayment so he could order the chimney liner. I wrote him a check, which he cashed immediately. He texted a few days later and said it was backordered. Then no contact. I called and left a voicemail message after a week, then texted after two weeks. Finally in November someone texted me back saying Bradley was away on family emergency. I left him alone over the holidays and contacted him again the first week of January 2026 by texting, and got no response. I left another voicemail the next day, no response. I also left him a message in the Yelp app - always expressing my condolences. The last time I called him, it directly hung up, so apparently he blocked my phone number. Running a small business can be hard, and they can experience hard times. I've always been friendly and understanding, giving Bradley the benefit of any doubt. I wish he were just honest if he needed to use my money to get by temporarily and would commit to honoring our contract eventually. Instead he stole our money and is avoiding me. It's between him and God now, except I strongly suggest you avoid this business so you're not hurt as well. Now I have a cracked chimney that is leaking and no money to repair it.

From the owner: Parkhurst Chimney Service and Repairs is your go-to chimney expert in Jonesborough, TN. We…read morespecialize in chimney services, repair, waterproofing, power washing, pressure washing, wood stove installation, chimney liner installation, and masonry repairs. Trust us to keep your chimney in top condition and your home safe and cozy. Contact us today for all your chimney needs. 1-423-913-1213

Inspection is pointless. They just want to sell you a heating unit. It was raining so instead of…read morerescheduling they refused to get on our roof. After calling to complain nothing was offered make this right. No second visit or anything. They claimed you can see the same from the bottom as you can the top. Which is not true since the construction and top of the flume should be checked as well. They are polite but it's just a scam with their service. Find someone else since they are a waste of money and time.

Dan was a true professional. He responded quickly and helped to fit us in on an accelerated…read moretimeline. He was extremely thoughtful of our time, completing the work prior to calling us away from work when he knew we had tight schedules.

My chimney hasn't been cleaned since 1973. Chimney Sweeps did an excellent job cleaning and sealing…read moremy chimney. Everyone was friendly and helpful. I Will definitely call them again when I need another sweep.

Have used Chimney Sweep in Church Hill for past four years. James is great to work with. Does a…read moregreat job and leaves nothing behind. Highly recommend.

I called and spoke to Hunter and he was outside of my area but took the time to try to help me over…read morethe phone with what the problem might be. I'm amazed that someone would be so kind as to try to help someone that they know they're not gonna get business from. That is a strong indication of honesty and literally caring about people! would highly recommend!!!

Hunter was very helpful and a wealth of information about my gas fireplace. I was experiencing…read moreproblems and he fixed everything in one easy visit.

Ember Keepers is our newest 5-star addition to our reviews--and they truly deserve it. After 12…read moremonths of renovations to our mountain home, the first serious cold snap screamed "Light That Fire!" But the chimney was totally stopped up. We called the contractor who executed the renovation, and they called on Ember Keepers to diagnose and fix the problem the contractor had created. Technicians Chance and Julian were on the spot 4 hours later. Polite, knowledgeable and responsive--we couldn't have asked for better. Within less than an hour they had us back "in the fire!" We simply couldn't have had a better experience. Call Ember Keepers with any of your chimney needs.

Very pleased with everything that took place. Graham and Michael were very professional and…read morecourteous. Gave me time to explain my situation and the history of the house and chimney, as the fireplace hasn't been used in probably 30 years or more. (House has been in the family for over 60 years and now I'm responsible for it). They worked together, one cleaning, the other inspecting the outside of chimney and the inside of it. Explained everything as they went. While I know very little about chimneys or knowing what to look for, Graham went step by step with the process. Michael did a really good job of cleaning and then making sure everything was as it was when they arrived. They gave me an estimate for possible recommendations but were not at all pushy or "trying to sell" me on repairs. He explained what technically was needed and shared several options. Bottom line, I'd definitely recommend them. I have nothing to compare their work to, but based on my experience, I'd use them again for certain!

Lance came over and looked at the chimney. He gave an honest feedback; no high pressure sales…read moretactics. "Other" chimney services told me you'll catch your house on fire if you use your fireplace; $9000 to PCR and reline it. I had light glazing and some gaps was all. He even gave me a free bottle of treatment, included in the price of the inspection, great value; no other company would give you anything free. I wish A1 did the chimney relining too, I would trust them more.

Amy and Lance are amazing business owners and provided us with excellent service. Lance did an…read moreestimate and was very professional and had great advice as to what we needed done. He provided us with a fair quote. He is a one man company, but, worth the wait.

I would strongly recommend being cautious when working with Appalachian Chimney Service, especially…read moreif you are an out-of-town property owner. I initially contacted them to inspect and repair a fireplace at my rental that was not functioning. After their visit, the scope of work quickly expanded, and the estimate grew to over $15,000. This raised concerns for me, so I sought additional opinions from a licensed electrician and other trusted local professionals. Every single one of them expressed shock at how high the estimate was and mentioned they had never seen pricing that extreme for this type of work. Based on my experience, it felt like unnecessary issues were being identified in order to significantly increase the total cost.

Thanks to Jason and team Appalachian Chimney Service for an excellent experience with the sale and…read moreinstallation our New Regency insert. They're knowledgeable and professional and did exactly what they said they would, on schedule and far more reasonably priced than the others that we shopped. Highly recommended!

Taras showed up my house on time. He showed me how to operate the fireplace. He was courteous and…read morekind. He cleaned up after himself. I was very happy with the service he provided and how quickly he was able to make it to my place.

I worked with Taras from Sweep Chimney Dryer Vent Appliance Repair. I was offered several time…read moreslots for appointments that worked for me. He provided good communication, showed up on time, fast and efficient service! Reasonable prices for great work! Thanks again!