I have top notch Customer Service experience skills--face to face and from in USA Coast to Coast. I have planned and managed projects and independently developed the same as necessary.
I am a university professor by profession; a business and office educator where not only taught customer service as it should be. Worked with employers in the business community. Designed and implemented programs.
Worked with reputable Financial Institutions--Department of Education student loans; Lincoln Financial Group for the purpose of FMLA; Worked with Alorica (Toyota and Lexis) for the purpose of Collections; Use of computer technologies to analyze data; North End Tele-services to analyze Federal Student students' loans; SITEL Corporation for billings involving fir AT & T and DIRECTV; taught Microsoft Office Programs for first year students enrolled in Computer programs (Access, Excel, PowerPoint, word, Outlook) and foundations or computer hardware and software.
I have worked with employers in the community to provide work-experience to graduating seniors.
Designed projects to assist laid-off workers, displaced homemakers to get jobs in the community. read more