I love working with Jenna Vitosh because she can explain investments and money to me in terms I…read moreunderstand. She is knowledgeable, experience and doesn't make me feel dumb when she explains what is going on with my investments. She takes the time to explain what is happening with words I understand. I trust her to do the best she can with my money.

I had a company take out an auto payment that was wrong and over $14K and I had help throughout the…read morewhole process getting the payment returned. I was so freaked out the I would have so many charges of insufficient funds but the team at West Gate monitored everything! Then it happened a second time where they tried to run it through a second time and because I wouldn't have dreamed it would've happened again they actually had to run a stop payment. The next team came in and took care of it. Every single one of them was so very nice and understanding. I have never worked with a bank like this before Allana, August, Delaney, Jaelyn, and Noelle... you are all my superheroes! I'd give you 10 stars if I could!! We definitely need more customer service and more businesses like this!! ~KB

I was really impressed with the quality of service at this bank. I opened a new account and…read morereceived a free gift. They were very friendly and seemed genuinely interested in me as a new customer.

[worst day of the stock market so far in 2024 - market opened down ~3%.]…read morecustomer web access AND phone access - BOTH are NOT WORKING. I can't buy stocks 'on the dip', and can't lower my bids. their website says it's "technical issues". If that was true, why would BOTH phone AND web access be dead? Cheap managers pay for just enough web 'power' and just enought phone employees for a normal volume of market activity - pretending they don't know that HIGH volume days occur and could overwhelm their systems. if this happens again, I'll transfer my accounts to a competitor.

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

Not to sure how to leave a review yet. New customer, but I would have loved an option to have a…read moredebit card printed out on spot as a new customer verses waiting in the mail for it. Bank is ready for my deposit but I am without a card to be able to spend my own money

If you bank here pray to God you never have a life or death emergency where you need to wire money…read more My experience with them is probably the worse experience with a bank I could ever imagine to EVER possibly exist.

I absolutely love the customer services. The ladies who work…read morethere are always happy and talkative. Always work with me when I have an issue. Would never go anywhere else. Shanon

I do not normally or very often take the time to fill out reviews unless I feel compelled to for a…read moreunique and deserving instance. Or, when there is some seemingly out of proportion review that may not accurately reflect the services. Thus... I cannot speak profoundly to the one negative review on here for Phil and Kris but I would be willing to bet good money that there is a valid explanation beyond Phil's control and that it was not because he "lies" or is a "wolf in sheep's clothing. Phil and Kris have helped to manage ALL of our financial and retirement investments for I believe over 15 years. Now that I am retiring and my wife will be also in a few years, we have "everything" we expected for returns and goals. Phil gives wonderful financial advice and structures it according to your desires and goals. The level of risk and aggressiveness is up to you but his advice is spot on. Adjectives and descriptions that come to mind are honesty, trustworthy, caring, supportive, helpful, transparent, very knowledgeable, attentive, ethical, and wise to just name a few. We feel fortunate to have found Phil and Kris years ago. Kris provides quick and wonderful service as well. Because of Phil, I can retire with the expectations and goals that we had despite a market that has shifted many times over the years. Pretty much all returns not only met the expectations or percentage, but exceeded them. We would give them 10 stars if we could!

Based on my experience Philip Rihanek is not an honest person. He told me he no longer had any…read morecontrol over my inherited account at Edward Jones and then later his name appeared at the top of every statement,. So he lied through his teeth. Honesty is so important when hiring a financial adviser. I would never do business with this person again. He may seem like a nice guy but beware a wolf in sheep's clothing.

I question whether it is even possible to find a management team as poor as this one. They charge…read more$50.00 for Xmas light removal that was left by the previous tenants, instruct individuals to handle pest control personally in the event of rodent issues, and provide living conditions that are unacceptably dirty, requiring weeks of cleaning. Subsequently, they impose additional charges for cleaning, even if the property is left in better condition than it was originally received. This management and property are extremely difficult to deal with. If you go with them be ready to receive a filthy place, have hard time to get maintenance and be charged for things you haven't done.

Very unprofessional!! They posted in error that the property I was renting was available to show!!…read more I was contacted 30 minute prior to their entering the property. I was out of town and immediately called to clear up their oversight and was told that I was wrong, even though it was them that was remotely wrong! The only reason they did not enter the property is because the client canceled I have dogs and this was incredibly disturbing to me, especially since I called to inform them my property was not on the market and they told me I was wrong. They are grossly negligent and very unprofessional.

Switched with Allstar to Progressive, saved money, very good personal attention. Then I had a minor…read morefenderbender and they took immediate action, got damage estimates in short order.

These guys know what they're doing and they do it well. Tom helped me shop for and purchase…read moreinsurance for my home and vehicles. He was quick to respond, informative about various options, and shot me straight when it came to cost/benefit analysis. If you're looking for help buying insurance, I highly recommend these guys.