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    Fidelity Mortgage

    5.0 (3 reviews)
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    AimLoan - San Diego Habitat for Humanity spokesperson is presented with AimLoan's quarterly Community Service Website Campaign check.

    AimLoan

    (383 reviews)

    The experience started off awesome- within hours, we had an approval, paperwork submitted,…read moreappraisal ordered, title company reaching out and more. We ran into a snag that the loan processor missed that resulted in a mis-quote from them not factoring in state legal fee limits, which should have been known early on and caused me to get very upset feeling like perhaps it was intentional. We went round and round on getting it resolved and at first got excuses, but then the owner of the whole company called me personally and was genuinely apologetic and agreed to honor the rate and get with his programming team to fix this design flaw so it doesn't happen to others. It was probably the most admirable thing I've seen a company leader do. Can't recommend them enough after this action! Very impressive!

    "After taking a credit hit and paying $400 for an appraisal, I am still unable to close on my…read moretransaction with aimloan due to ridiculous requirements, red tape, and outdated business processes. This should have been my fourth investment property purchase with aimloan, and my credit, income, and cash onhand (all verified through documentation) should have made this a simple closing. If aimloan wants to win my business back, they need to navigate a similar paperwork gauntlet that they have set up for me: Aimloan needs to call the IRS, and instruct the IRS that they are to call the DMV and request a fax of my 3rd grade report card. The report card must be in a .pdf format and include the date and URL, because that is ultra secure and impossible to counterfeit when the URL is only accessible after authentication. Any grade under A- will require an updated explanation from the Elementary School principal, who passed away in 1992. The IRS will need to call me directly so that I can instruct them of the watermark required on the fax no more than 15 minutes before the DMV completes the transmission. My current fax number is outdated, but I will get you an updated one 2 days before the report card is required. Next, aimloan will need to provide me with a valid explanation of why any current or former employees may have exited a Fitness Center contract. I need the name and contract dates for each gym, and the TIN for any individual branch that was visited. DO NOT PROVIDE the name of your personal trainer, as that could be clearly a staged conversation. I will call the gym's 800 number, identify the personal trainer on my own, and discuss any unmet fitness objectives during the contract period. Be prepared for followup explanations. I also need all aimloan Blockbuster rental receipts since 1984. No need to worry about 1983. Late fees can be initialed by the former branch manager, but non-rewind charges will require a recorded verbal explanation including a summary of the film or video game rented so that I confirm it was actually watched. Lastly, if any employee ever exited an AOL contract, I will need them to reopen that account for 1 day, then record the cancellation phone call for my records. I will be checking my email every day except the weekends, Tuesdays, Wednesdays, and Thursdays, and I need this by the end of next week. I hope to do business with aimloan again soon."

    Maureen Martin - HomePlus Mortgage

    Maureen Martin - HomePlus Mortgage

    (175 reviews)

    Mission Valley

    As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

    A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

    Fidelity Mortgage - mortgagebrokers - Updated June 2026

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