Extremely rude staff. I "booked" an appointment online and after filling out paperwork and showing up they said it was a "booking inquiry" and not an actual appointment. Then after rebooking in person I was called one hour later and told they wouldn't take my insurance even after I confirmed that they are a covered provider directly with my insurance. The staff I spoke with was extremely rude. Do not recommend coming here, especially when there is another excellent provider right around the corner on 17th street who are extremely professional and kind. read more

Dr Pestritto was incredible such attention to detail and skill also amazing technology I've never seen used for all kinds of things

Excellent patient care! Healthy eyes and a happy new patient. Located just south of the 17 Street Causeway, on the west side of Federal Hwy. Easy access to this lovely office with private lot parking. read more

I'm so glad I chose Fidler for my last eye exam. It was my first time at an eye doctor after a decade of not wearing my glasses. Everything about the appt was fantastic. Front desk staff was very kind, doctor was super thorough and made me feel right at home, ordering the glasses was easy also. Really happy overall, couldn't have asked for a better experience. read more

Just the worst experience I've had overall. I have nothing negative to say about the Doctor but the front staff and support is horrendous. They are abrasive, rude and unable to speak English., unhelpful and actually made a couple mistakes, one which impactful on my insurance as she miscalculated something. It used to be such a great office but the staff has all turned over and unfortunately the front desk is the first line of site to the customer. There are too many talented optometrists around the area to be subjected to this. read more

I've been seeing Dr Fidler for more over 6 years now. Very thorough and knowledgeable doctor. Professional, kind and helpful staff. Great eyewear selection! read more

I was wondering why the staff has turned over so much but figured it out shortly after my appointment when the front desk couldn't really communicate and In credibly hard to understand. I agree with the reviews as mine would be different from 3, 4 and 5,years ago when the staff was friendly, professional and you weren't over charged. There are so many amazing options in Fort Lauderdale, I wouldn't recommend this office. read more

I have been down here because of virus. Needed to have my eyes checked. Love dr Fidler. Staying just so he can do my follow up visit.

I've been coming to Fidler eye care for several years and referred a lot of people as well. The office and staff is very thorough, caring, clean and professional. I've never had to wait more than 5 minutes for my appointment. After telling my friend how great this office is I decided to just leave a yelp review. :) read more

The customer service is 10/10. Daniela was incredibly helpful each time I called and had a fantastic attitude. When I came into Fidler Eye Care, I was greeted with a smile. They made getting my contacts such an effortless process! read more

Prescription eyeglasses from Dr. Fidler's office = GAME CHANGER !!!! never again without these in Florida !!! Can we do this for skiing too !?!?!!! read more

I unfortunately missed my flight and we stayed at a nearby hotel, being I wear contacts, I needed to get dime eye solution to get me thru till I get home, being luggage had been already shipped, and I had no car to get me to a drug store. I looked up on yelp of anything that was close. I called and told them of my situation and they helped me out at no charge. Thank you for being so kind. read more

The best, the best, the best...did I say THE BEST!!! This office staff (Samantha, Diana, Priscilla) & Dr. Fidler are the epitomy of customer care, knowledge & professionalism. This is soooooooo generally difficult to find in South Florida (transplant from NJ/NY). All that being said, after a #of visits, the doctor is not always the one to follow thru & overall not the most qualified for finding contacts resolutions for complex eye prescriptions/measurements. read more

Dr. Craig Fidler and his entire staff are extraordinarily thorough and patient! Thanks for taking great care of me! read more

Excellent patient care by Dr. Fidler and his assistants. Very prfessional and friendly. Highly recommended.

One year later, all is well! My wife, son, and myself all were examined and prescribed at Fidler Eye Care with professionalism and optimum results. We recommend them to everyone and the follow-up after the initial exam is friendly, caring, and effective! Bob Kramm Family read more

I am new to area reestablishing. Made appointment here for yearly exam. Excellent staff and a very nice Doctor. He was thorough and explained everything. Thee best part is they don't overbook . I walked i greeted and taken to exam room. I highly reccomemd read more

Friends referred me to Dr. Fidler a few years ago and I'm really happy with the care and service I receive from him and his team. He deployed some advanced examination technology when some irregularities appeared in my preliminary tests. As a result, he discovered I have early macular degeneration, and has me on a regimen of supplements and vitamins that may be able to stop it in its tracks. He has a nice, conservative selection of frames available, but you may want to go somewhere edgier on South Beach if you have more exotic fashion proclivities. read more

I have been going to Dr. Fidler for close to 20 yrs. I was referred to him by a surgical opthamologist, to coordinate my Lasik surgery follow-up care. He is the most thorough eye doctor I have ever been to in Florida, and his practice is run like a concierge practice. I have sent many friends there and have only had positive feedback. read more

Can't even keep an appointment straight - had to get babysitter, time off work for nothing.

Professional. Friendly. Accommodating. I have been seeing Dr. Fidler for over 20 years. Never have I been disappointed by anything - EVER! From the staff - Sam, Diana, Priscilla to Docs to the office itself - I LOVE IT! Thanks for all the extra time you take with us! read more

Dr. Fidler is very thorough in his examinations and great at explaining everything. I have been going to him for over 10 years and will continue to go to him for all of my eye examinations. read more

This is absolutely the very best eye care shop in town. The service is personal and thorough. They know their patients and treat them like friends. Dr Fidler is very thorough with his eye exams and you don't feel like you are being rushed out. He answers all your questions, and shows you exactly what he means with models and pictures in the exam room. He's the best. read more

Reviews are important as they allow the customer to speak directly to other customers. At Dr. Fidlers practice, I've been a customer for almost a decade. And, even though I live in another state, I would visit his practice when in town for adjustments, etc. At issue was/is the last pair of glasses that I purchased. As we all know, glasses are not inexpensive. And mine were north of 500 dollars - without the eye exam. In short, my expectation level was high. I was very specific as to what I wanted and what was delivered missed on that expectation. I was told that perhaps I wasn't specific enough - Although I thought saying, "exactly like my current pair" - which I bought from you - was sufficient. To correct the issue, I agree to pay, what I thought, was a discounted amount for a new lens. (at issue was the shape of the lens) I wasn't happy - but maybe I wasn't specific enough. For the next year, my glasses were never 'quite right' so I returned to the practice and just walked in for an adjustment. It was interesting as the person adjusting my glasses said, and I paraphrase, Whew, where did you get these? They have been drilled and re-drilled - that is why you are having trouble with the fit!" That was both news to me and a shock as that wasn't what I had paid for - nor is it what I had been told. In short, I had been mis-lead. Further I discovered that what was presented as compromise was really me paying the full price for the 're-drilling'. My guess is that they never suspected that I would find out - and in particular from one of their own employees. The long and short is that I did return to speak to the Dr. I explained the situation to one of his employees. I didn't get to speak to the doctor and it was clear that me as a client wouldn't be a good fit for this practice. The attitude was one of, we have enough business without any issues. I want to be a patient - not just a source of revenue. I'm not entirely sure of the lesson as I thought that loyalty did count for something; however, it would seem that it does not. What was even more interesting is that within 30 minutes, while at the Publix around the corner, I mentioned the story only to be told that they had a poor experience with this practice where they felt that profit was the objective and if you didn't like it - you could go elsewhere. From my view, I was willing to pay a high price - for service. It seems that the service is gone. And loyalty isn't valued. read more

I initially came to Dr. Fidler's office because Dr. Bearden's office would not make consecutive appointments for my family of 4. (Dr. Bearden took over for Dr. Hanley, who we loved!) The office is lovely and the staff is knowledgable and friendly. My only disappointment occurred during our last yearly checkup. Their new technology of photographing the eye was not covered by my insurance and was never mentioned that it would be an additional fee. Didn't realize this until I was settling the bill. I'll ask next time. I really do like the doctor and staff. I recently called because I did something to my left eye and it got very irritated, red and discharging by the time I got home from work and removed my contact. The next morning, I called Dr. Fidler's office and they were able to see me that day, got a prescription and before I went to bed, my eye was drastically improved. I'll continue to see Dr. Fidler and would recommend him to my family and friends! read more

Friendly staff, latest equipment, thorough exam, and convenient location. I have been seeing Dr. Fidler for 20 years and have great respect for him and his professionalism. read more

I have been going to Dr Fidler for the past 30 years. The office has always been professional, responsive, friendly and exceptional. If you're a tourist in town or a resident it is a MUST that you see Dr Fidler for your next eye exam. You won't be disappointed. read more

I have been a patient for years! Dr. Fidler and his staff are professional and friendly. I never have to wait for my appointment. I would recommend Fidler Eye Care to everyone for their vision needs. read more

Been going to Dr. Fidler for over 10 years. Staff is helpful and very professional ; and Dr Fidler is great.

Have been going to Dr Fidler for many years now. Great Dr, facility and service. Was there for me on a weekend when I scratched my cornea.

I started seeing Dr. Fidler almost 2 decades ago, after my friend raved about him, and my mother and son also became his patients. He is not only a great doctor ~ thorough, knowledgable, professional~ but just as importantly, a kind and caring man, always going the extra mile. The office visits are always pleasant and I don't find that often anymore in my daily experience. Also, I pay out of pocket, rather than going to the people on my insurance - that's how much more I trust him. I recommend him to anyone and everyone who asks! read more

I've been a patient for years. I have had excellent care, and what is impressive is that you are never rushed and testing is extensive. I have referred three people in the last two years who really like Dr. Fidler and the staff. I highly recommend him to anyone. read more