I can only speak to feline boarding aspect of this business, but it was the best boarding…read moreexperience I have ever had! I had a last minute issue and needed my three cats out of the house for 24 full hours. Went on Yelp and realized that Janry is 5 minutes from my house! I called up and the phone person was completely helpful, booking my cats into a three tiered suite. (http://cdn2.hubspot.net/hub/173706/file-20834032-jpg/images/cat_condos.jpg?t=1434306575233&width=295&height=159) Image is from their site, I forgot to take a picture, the wooden face on the bottom is the "ground floor" with litter pan, cat sized stairs between levels. I will say the price was not insignificant, but I did call last minute and got all my needs fulfilled, so I was happy to pay. Pick up was a breeze; every employee we encountered was friendly and professional. My cats were only there overnight, but they were basically unruffled, although happy to be home. It's very clear that this business has spent time thinking about what their brand is and how to grow it successfully. Very impressed, 5/5.

We have boarded our Golden Retriever, Zelda, at Janry Pet Resort several times over the years and…read morehave always had positive experiences, which makes this review especially disappointing to write. When we picked Zelda up after her most recent stay, she was in the worst condition we've ever seen. She smelled terrible, her coat was severely matted from head to tail, and she had developed two skin infections that required a veterinary visit immediately after we brought her home. Because of the condition of her skin, she couldn't even be properly groomed right away. Instead, we spent hours bathing her ourselves and carefully cutting mats out of what had once been her beautiful coat. We were also concerned about the communication regarding an injury she sustained while boarding. It was only after we specifically asked for her report card that we were told she had a "small cut" on her elbow. What we found was an open wound with pus, which was much more serious than we had been led to believe. We would have appreciated being notified immediately rather than learning about it only because we asked. We understand that accidents and medical issues can happen in any boarding environment. However, we expected Zelda to be monitored, cared for, and communicated about appropriately--especially considering the cost of the boarding services. Unfortunately, her condition when she came home did not reflect the level of care we had come to expect from Janry. We sincerely hope this was an isolated incident because we've had good experiences there in the past. However, based on this stay, we cannot confidently recommend Janry Pet Resort until we know changes have been made to ensure pets receive the care, grooming, monitoring, and communication their owners expect.

Kristi was great. She takes the time to explain how to address certain situations. The training…read morearea is heated, air conditioned and clean. I highly recommend her services. She has put our Golden Retriever "Friday" on a path to another level of obedience.

After much research we are so thankful that we found Kristi....We brought our 18 month old rescue…read moreHusky mix "Nellie" who was showing some aggressive behaviors and having difficulty with commands . Kristi was fantastic with her, and us. As first time pet parents, we had a lot of questions and she answered them all, whether in person or through text message. She explained everything to us and when we left every session we had goals based on Nellie's training. Nellie loved her training sessions and has learned so much. She now walks in heel, sits and stays in place, comes when called, and drops the ball among many other skills. Kristi truly was professional, compassionate and committed to helping us help Nellie be her best self.

Love this place and my dog Beau loves it even more. They had one birthday cake getting delivered…read moreand we scooped it up right away! The staff is so friendly and helpful, they also have an in house groomer and self wash for your pups! Definitely stop by for the sample treats.

Beware, took my dog for grooming at Earthwise and she got either product or hair in the eye. I…read morenotified Kelly (owner) about it, she said keep her informed. As the evening wore on my dog got worse. She couldn't easily open her eye. I ended up taking her to emergency veterinarian. Vet said she had superficial Corneal injury. Ended up with pain meds and antibiotic gel for eye. Oh, plus she has to wear an e-collar for a few days. I talked with Kelly, she said it happens, nothing she could do about it. In total between grooming and vet spent over $400.00. Go there at your dog's risk.

I've been visiting this store for the last 15 years for my last two cockatiels and all of their…read moreneeds! The staff is super helpful, as I am constantly learning about my babies, and asks about how they are doing every time I come in for new toys and food. They have a great selection of food, treats, toys, and cleaning supplies, and helped me through weeks of deciding what cage was the best choice for my bird and even offered to special order some of my supplies. They sure are the best!

A fter months of research, my husband and I drove 35 minutes to purchase a bird and all necessary…read moresupplies, including a cage. Unfortunately, the experience was extremely disappointing. A woman and a young man were working in the store, but seemed more interested in their phones than assisting customers. I made multiple trips back and forth to the front counter and to the bird area, asking questions questions, and clearly stated I was looking to buy a young male budgie. When I requested help selecting and confirming a juvenile male, neither employee made any effort to assist. I was simply told, "They're all mixed together. It's hard to tell what's over there." We left empty-handed despite coming prepared to make a full purchase. A very frustrating experience and a missed sale.

We have been with this vet since the summer. We were happy with them. I have an elderly chocolate…read morelab who was sick and had to wait a week for an appointment. Very matter of fact and absolutely no compassion. That should have been a clue. Now my elderly dog is at the end: we know his larynx is now an issue and he has rattling sounds. It's time. Emailed them Sunday and asked if I could bring him in on Tuesday. In the meantime gave him cbd to calm him so he can breathe. Explained the situation that we don't want him to die a slow death not being able to breathe. Response? The time you request is unavailable, pick one of these two times on Wednesday. I'm attaching a photo of the email. I called and texted are you kidding? Response was we don't have an opening. Go to an emergency vet. What callous creeps. Needless to say, we didn't want to bring him to a stranger but it looks like we have to. The vet situation in the Poconos is awful and after Awsom wellness shit down the rest have us by the throat. My mission is to contact our local politicians and see if they can't help fund an animal clinic with visiting vets so that all of us with animals have a caring, compassionate place to bring our animals.

Dr Boe was very thorough in his exam and treatment option for my dog. Our last vet was terrible- he…read morebarely examined my dog, everything is a million times better here- scheduling, staff, cleaniless of office. We'll worth the extra drive time for me.

We have been taking our Mini Goldendoodle since we moved to the area. The groomers are very…read moremeticulous and kind. The enviornement is safe, and great service each time.

I reluctantly took my large older Bernadoodle, Cole, for a grooming. He had not been groomed for a…read morebit too long. Natalie was welcoming and put Cole at ease and made him comfortable immediately. I picked up a perfectly groomed and relaxed senior. Natalie did a thorough bath and perfect doodle trim, great job!

Great pet store with friendly, knowledgable staff. As soon as I walked in I was greeted by a…read moregentleman who was busy cleaning the pet grooming stations who asked if I needed help finding anything. I did, I needed a Seresto collar for my pup in case we ventured out into the woods to walk off some Thanksgiving day food (left ours back home by accident). He came and helped me find the collar I needed. I asked if they had the joint supplement I gave my dog (clearly missed a few things packing this weekend) and though they didn't have my specific one they were able to recommend another one that was plenty close. Great experience shopping here, the staff was helpful in finding me what I needed and prices good. I'll be back here next time I'm in town and need something for my doggie.

Employees are pleasant and friendly. The "bath" section is not cleaned thoroughly. The bath fee…read moreof $15 is reasonable. They provide shampoo and towels but limited in quantities. The items in the store are extremely overpriced. I left our dog's towel at home and ended up paying $32!! for one fleece towel.

Very positive environment run by those who really love animals, no matter how big and fluffy or…read moresmall and scaly. Understands the needs of the pet owner.

Great people providing exceptional care! High recommend for all animals big, small, inside or…read moreoutside. Compassion at its best!