We ordered service and installation of a new propane tank. The technician arrived just when he said…read morehe would. He was professional, pleasant, helpful and got the job done in a timely manner. He also took time to answer questions. Thank you so much!

Their per gallon propane prices were 30-50 cents per gallon more than anyone else that I called…read more $1.69-1.859 on 8.28.2017 versus $1.20-1.30 elsewhere. That said they are nice people and were helpful on the phone. I just can't justify paying 40% more.

I am a 3rd generation customer of Jellison Fuel. I wouldn't trust my furnace to anyone else…read more Quick, professional and most importantly....honest company. I highly recommend!

Very rude, hidden prices. They have no customer service. Females are talking over each other when…read moreyou call. Everyone gives you a different price. They charge hidden fees and continually say you owe them money. I will not recommend them to my fellow veterans or anyone I work with at the VA.

I have mixed feelings about Dead River (FKA Augusta Fuel Company). In the past, due to ease of…read moreavailability I hired them for a few jobs for my home. I had an oil hot water heater and water started gushing out of it. They told me something was wrong with the water heater and it was worn, repaired it. A few months later - same water gushing. They came out and spent more time to determine that the water pressure from the city was too much for our system (normal system its just high pressure here) and that's what was causing the problems... I got a full bill for all of it. Shouldn't a fuel company that installs these water heaters know the general pressure of city water? So the initial repair was wrong...it wasn't going to fix the problem.

"Treating our home like yours"??? We found water all over our basement floor due to a faulty water…read moreheater. As a customer, we called @deadrivercompany for help. We were told someone may be able to come in the afternoon, and we'd be notified. FOUR hours later at the end of the day, I had to call just to be told noone was coming until the next day. Sure all the techs were booked, but we could have gotten a call to "let us know" so we could have looked for another guy asap. I don't think they'd want to wait 24 hours to have anyone come to THEIR house. They should do better by their customers and follow through with promises. We're frustrated and disappointed.

My husband and I just bought a fixer upper home that needs repairs, including a water system. We…read moretried for weeks to talk to someone about a quote. First we were told to expect phone calls we never got, then emails that never came. FINALLY we managed to get an appointment to get a firm quote. My husband took the afternoon off from work and.... they didn't show. I called to find out what happened, and was informed they forgot. So the guy heads over, we tell him what we need and he emails us a quote several days later (the other companies we had look at it had quotes to us in 24 hours). Only, there is nothing about removing manganese from the water, which is what we needed. I responded asking about this, and they didn't know the answer. And how will it take to install? About a week, IF they have all the parts in stock. We will be using a more reliable company. Update: emailed CB Haskell two days ago to express our displeasure over the issues around the water system. Explained that we might be considering a new oil company too if this was an example of their customer service. No answer. No call, no email, no nothing.

They have all ways been very helpful to me and good to work with!read more

This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

I tried to call three or four times to see if I could switch to them. No one answered the phone at…read moreall. There is no voicemail set up or anything. They lost a customer

From the owner: CN Brown Energy has been in the heating oil business for over 75 years. We offer value and…read moreexperience as well as an everyday low price on heating oil, kerosene, propane in addition to supplying residential & commercial electricity in Maine since 2012. We are a family owned business and value the long term relationships with our friends in Maine, New Hampshire and Vermont.