Good morning the service i requested was given with excellent information ! the value of time…read moreprecisely accurate ! Oscar and Brian Valdera great customer service.

Ruth Perez Sales Agent Lic #4421201 )provided me with truly exceptional customer service while I…read morewas searching for the right policy. Her professionalism, patience, and deep knowledge made the entire process smooth and reassuring. Adriana's Insurance wouldn't be the same without her outstanding dedication. She is a true asset to the company. Ruth Perez me brindó un servicio al cliente verdaderamente excepcional mientras buscaba la póliza adecuada. Su profesionalismo, paciencia y amplio conocimiento hicieron que todo el proceso fuera sencillo y reconfortante. Adriana's Insurance no sería lo mismo sin su dedicación sobresaliente. Es un verdadero activo para la empresa. Gracias Ruth Pérez

Wanted to thank Cruz Roblero, for the awesome customer service,very professional always answered…read moreall my questions and gave me all the information I was looking for, if you need any type of insurance this is the person you need to talk to he will get you the best quote out there very trustworthy,well informed polite and educated. I just bought a car and also added my previous car and he was able to get me the best deal out there thank you once again for assisting me.

The lady that answered the phone call and instead of resolving any issue or answering questions,…read moretold me to go and figure it out yourself and hung up while also blocking my number. What kind of agency is this? Even when I asked for a manager or supervisor that can help her incompetence she shut me down and said NO. NEVER using this agency again and I will make sure all my folks that I have recommended leave and leave reviews for this. CUSTOMER SERVICE COMES FIRST!

These guys are great!!! Ask for a guy named Miguel.. awesome customer service and work with me on…read moreon my needs!! A true miracle worker!! I scouted out different insurance companies in the area and this was the BEST!!!

Had the worst experience of my life here! First Miguel behave so friendly and after a year of being…read moremy broker I wanted to add a car and he said he would do it for me for free! So I did add the car and he charged me $220 for the premium change and he never sent the payment to the insurance so he stole my money!!! I even had to file a report to the bussiness bureau to get my money back... It took long time for him to send the money back to me! Whenever I called they said he wasnt at the office and Beatriz was very rude to me always! She even txt my cellphone in a very mean attitude! I dont recommend this place at all... I a glad I got a deal directly with the insurance now and I dont need any brokers anymore!

really good service from Joezett, she's from Southgate was good help I recommend, fast service as…read morewell

I absolutely love this place been coming here since I was 18 for income taxes and everything to do…read morewith my car insurance registration DMV. Ect ect they're so polite , reasonable , honest and helpful. I tend to ask a lot of questions and they always have patience with me. The income tax specialist is also so amazing , she's very knowledgeable, helpful and not once have I had an issue with my taxes all 10 years of doing business with them. I'm glad they're still around my neighborhood and definitely gonna keep coming here for everything I need I'll always recommend this place to everyone.

It's hard to get insurance in California now with all the companies canceling on residents with no…read morereasoning. It happened to us earlier this year. Then my existing agent recommended the CA FAIR Plan. The barebones minimum plan. However, I was hesitant to sign up for the Cali Fair Plan. A friend recommended this place and Kenneth did a great job helping us find coverage. Shout out to Ken!

I don't normally give five star reviews, but I have to say that I received nothing short of…read moreexcellent service from Ken. I would highly recommend getting insurance through him!

Holman and his staff were very helpful and knowledgeable when it came to purchasing insurance on my…read morecars. They gave me a free estimate and I was able to compare prices before making a final decision. They provided great customer service and continue to do so, every month I get a friendly reminder as to when my payment is coming due and they will even process the payment for me. Highly recommend!!!

From the owner: We are an Automobile,Home,Commercial and Life Insurance Agency Specializing in Saving People Money…read more We Offer Free Estimates over the Phone or in Person.

great quality service! employees are kind, helpful & overall very professional. Recomendedread more

Honestly this place makes my life easier when it comes to paying my tags , registering my cars ,…read moregetting insurance ,or anything that has to with the dmv fast service good communication very professional and they have you in and out saves me time and stress thanks Kim I appreciate your help and the service you guys provide there keep up the good work.

Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

I walked into this establishment a year ago to do my taxes hands down best place to get help with…read moreyour insurance taxes etc it's well maintained nice and clean, staff are friendly and welcoming. Maria was the person that helped me last year with my taxes and once again helped me this year. She makes sure you helped and makes sure your walking out this place with a smile on . I highly recommend this place and have Maria help you with whatever it is you need .

The best tax agent hands down is Maria second year I've done taxes with her. I've never been more…read moresatisfied and has great deals on auto insurance. I only pay 240 for two vehicles and full coverage on both vehicles can't get better then that.

To begin I was disappointed with this business, it's understandable that waiting is unavoidable but…read morelet a possible NEW client know the waiting time. 2 insurance representatives both busy but one is done first, after waiting 20 minutes watching her going back and forth talking to, I assumed receptionist, she takes out for lunch. Never approached me to let me know the status of the waiting or any professional courtesy. I walk in expecting too much, trying to give business to a fellow female who seemed to be making it in a mans world and I got sour grapes and a sarcastic AM SORRY look. Maybe she needs to take a better look at her franchises or a look at how her business is being run. VERY UNPROFESSIONAL!!!! Could be a good sign, after reading pass complaints and how they con people, I DODGE A BULLET!!! Walked out upset and I crossed paths with the competition, a company called Just Auto Insurance. A better customer service with a smile on my face.

I've been a Veronica's insurance member for over 5 years. When moving to this area I had a GREAT…read moreinsurance agent who then retired. She was AMAZING and my experience was AMAZING. She even contacted me when documents were due. Recently I came in and Odalys recognized me from a previous time and was able to assist me. I had an insurance claim for a total loss on my car. She seemed really cool at first , until I was unable to get in contact with her. I was unable to reach her for a month while I was out of state. I called both her work phone and the locations number. I even showed up to the office where I was able to leave a physical note the call center had also left her messages with my info to call back. I was STILL unable to receive a call back. I KEPT CALLING THE LOCATION AND SHE FINALLY ANSWERED. STUNNED , she then pretended it wasn't her and acted like she had transferred the call (to herself). I still remained nice , didn't call it out and continued to act professional, as I'm sure she was embarrassed to be avoiding me for no reason. I gave her grace , and didn't want to cause uncomfort just wanted to REALLY be HELPED! After finally helping me get my reimbursement , she only completed part of what should have been done. For 2-3 weeks I began to text her asking for updates and confirmations, where she never responded or followed up. After speaking with an agent on the phone I was finally able to confirm she never canceled my policy and I was days away from paying a couple hundred AGAIN for no reason. No person needs an insurance agent but someone like me who is busy , really relays on the assistance. I u def stand being busy but avoiding a client for no reason is really unprofessional. I do believe it's because her commission wouldn't be made as she is just helping me and not signing me up for a new insurance. I'm extremely disappointed with her professionalism, lack of communication, and customer service. I would never go out of my way to write a review but Veronica's , please keep your employees accountable, even when "busy". I will not be returning since she has made this experience very uncomfortable.