Honestly surprised this place has such low ratings. It's not the absolute best Mexican you will ever have, but it is consistently very good and fresh and big portion sizes, value is even better if you go during lunch hours. Quesadilla grande, Pollo Norteno and Chilaqueles are my go to's, always so good. Ignore the reviews from people who will have 100 good experiences then leave a 1 start reiview the moment anything goes wrong with the experience. read more

Fiesta Cancun - Chilaquiles - Mexican Near Me - Loves Park, Illinois

I asked for ground beef nachos was asked to wait 45 minutes and then given what seemed like chicken shredded beef and ground beef nachos with literally no cheese or nacho cheese going to ask for my money back I hate this. Honestly I cant even call this nachos it's a failure. If csi Miami did an inspection no trace of cheese would be found. Disrespectful bullshit. Was so bad I'm going to ask visa for my money back this a joke. read more

Food and service were okay. Shame the entire experience was ruined by wobbly table making us repeatedly jump for our drinks when anyone leaned on table or put fork to plate. Ps. Who ever heard of a Mexican restaurant that didn't have hot sauce bottles on the table? Beware, this place charges a dollar if you ask for hot sauce, another dollar if you ask for refill of tortilla chips, and another dollar charge for every take-out ltem. So just can't recommend eating were they have such disregard for customer. read more

Grande loco burrito was very delicious! Service was excellent! Nice family friendly atmosphere! Definitely recommend. read more

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I'm sad to leave this review, but I'm still pretty grossed out by the quality of the meat in the steak burrito. I've been ordering these at this location for years, however, I have ordered my last one. The quality of the meat is unacceptable. If I return, I will only be ordering vegetarian. My burrito didn't taste as good as usual. There were large chewy bits I had to spit into a napkin. Then, a lot of the steak was in big clumps and I started to notice what appeared to be arteries or vessels in the meat. Of course, they were chopped up since it was meat for a burrito. I've never in my life seen this before. I had to google it. Now I'm horrified. The quality of the meat is just too low for me. The pina colada I ordered tasted strange as well. Like drinking straight suntan lotion with some random strawberry stuff mixed in. Very disappointing. read more

Fiesta Cancun - Tubular artery bits in the steak. - Mexican Near Me - Loves Park, Illinois

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MASSIVE service drop in recent years. I can understand issues during a busy period, but the last visit drug out what should have been a 1.5 hour visit to a 2.5 hour visit due to hideously slow service. Drinks, order taking, food arrival, and even bill arrival seemmed to take double the amount of time than normal with a party of 7. Never a good sign if you have to constantly flag down your server over these elements. My previous commentary on the food still remain true. Food is legitimately decent, but will not blow you out of the water. Atmosphere remains consistent as well. The experience slipping had been a gradual thing over the last couple of years, but the most recent visit was the last straw. The old coworker group has effectively eliminated Fiesta from the reunion get togethers, and I can't blame them. Bottom Line: There is WAY too much competition locally to be this lack luster. Too many other places will do it better. Will consider giving the place another chance (and an update) should fate allow. read more

we love this place... Four years, it has been very consistent with good service and really good food. Love the new decor! read more

Fiesta Cancun - Mexican Near Me - Loves Park, Illinois

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This place is a JOKE!!!! Ordered the fajita bowl with chicken no shrimp no steak and it was still $20 for a plate of rice and some burnt pieces of chicken. When I spoke to a manager, she gave me five dollars off what a joke so stupid. The service was not great and the food was not fresh think twice before coming here to this raunchy restaurant. read more

Food was terrible. It fell apart completely when I tried to eat it, the tortilla would break into pieces. The cook does not know how to cook! The sauce was very thin, like water. It was also very bland. The people that work there are unfriendly and rude! I do not think they like people of other races. Do not go here, you will regret it! It is a waste of money! read more

This is one time too many and something needs to be said. The last few times I have ordered from here my order has been incorrect. Tonight I ordered SHREDDED chicken tacos with cilantro and onion but was delivered chicken tacos with lettuce and cheese. The chicken is not shredded at all....its HUGE chunks. I feel like y'all aren't even trying anymore and quiet frankly after working on this hot day I could really use something to eat. Unfortunately my tacos are in the damn trash now as it is too disgusting to even eat. Like I said, this has happened the last several times in a row. I'm pretty pissed. read more

Food was good, service was terrible. Got seated quickly, waitress brought silverware and chips. When she came back to take my order I asked if i could have dome salsa ... she didn't realize she had not brought any. I think that's the last time i saw her. They brought the food and a beer, both were good. Somebody stopped by twice later and asked how the food was, and later asked if i wanted another beer. No. I finished eating and began a long wait. The restaurant had mostly cleared out but it was only about 8 pm so not near closing time. And i waited. Servers went by a couple of times but no contact. And i waited. I had pushed my plate off to the side, it was clear i was finished. And i waited, no contact. Finally after about 15 min a server brought a glass of water and a straw. Really? Why? I had mot asked for it and i was done. And i waited some more. About 5 min later they brought the check. Terrible service, and it was reflected in the tip. read more

We have eaten here before and thought it was just okay. But we think it has been remodeled.They have a new bar. The food quality seemed better and the service was great! Also their prices were very reasonable. We will be going back. read more

I usually love the food and service here. Unfortunately today, we needed up waiting over an hour for our meal before they told us the order hadn't been put through. The waiter that took our order initially looked as though he was under the influence of something. Anyway, it was a big miss today. Do better. read more

Great atmosphere! As you walk in to the restaurant you feel like you are transported to Latin America. The Margarita choices are immense. The salsa was delicious. The service was attentive and fast. We enjoyed the great food and delicious drinks. read more

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I used to love Fiesta Cancun. It's been awhile since I've been there and I feel like it's changed a bit. First of all, it used to be primarily male waiters. They were fast and efficient. Today our waitress seemed distracted and preoccupied. The chips and salsa used to be a lot better. The salsa recipe changed for sure, to sweet. The chips were always unpredictable. We ordered the Fiesta Cancun special which had shrimp, chorizo, steak and chicken, rice and beans. My daughter and I shared it. We took a box with leftovers home. The beans were creamy, rice light and fluffy. It took forever to get out check. read more

Fiesta Cancun - Mexican Near Me - Loves Park, Illinois

I give it 4 stars because the food was amazing/Perfect. The only reason i took the star off is because the tables were a little sticky and service was a little slow other than that everything was great read more

Very disappointed in the service I received tonight. Before going to the restaurant I surfed over to ContinentalCoupons.com and printed off a 15% Off entire bill (with purchase of two drinks) coupon. After our meal I presented the coupon to the cashier at the front and he immediately told me they would not accept the coupon because it was printed out. I told him that of course it was printed out because that's how you do it from a website (surmising that because he was an older gentleman he didn't understand). He insisted they weren't going to accept it but then spoke in Spanish to a lady who must be in charge. She concurred that they would not accept it. I pulled out my phone and went to the website and showed her the coupon. [Note: this coupon (or a variation thereof) has been on this website for many years]. She became very curt with me. She insisted that the only coupon they offer comes in a booklet. I again referred her to the website and she acknowledged that she worked with the man who runs that site. What was so baffling to me (which I communicated with her) is why she would care where the coupon came from if it incentivized me into the restaurant tonight as a patron. I also asked why she would be so stubborn and risk losing me as a customer. She had no answer but snipped at me and said, "FINE! This time we'll take it." read more

Fiesta Cancun - The coupon that they insisted they wouldn't honor (but after some debate they finally and reluctantly did). - Mexican Near Me - Loves Park, Illinois

We went in to enjoy the holiday in a group of 10 people. The first drinks took over 20 minutes. The menu was not very attractive; however, I can vouch that the food that came hot was good. Sadly, I may opt to eat at another place next time. They have potential, but they need to work more to find their potential. read more

My mom always has loved this place and I always wondered why, it never mattered what I ordered, it always tastes the same as everything else on the menu...... crappy Then one day I saw my mom come home with some carry out from there and as she was eating she got this disgusted look of sickness on her face and literally pulled a large piece of someone's fingernail from her mouth that was in her food. She immediately runs to the sink and pukes her food up. I'm sorry but that has got to be the most disgusting thing I've witnessed ever. I immediately asked her if she was going to say something but she isn't one for confrontation so here I am writing a review on her behalf and mine. Word of advice is if you want authentic Mexican food......GO ELSEWHERE that actually tastes good and should be fingernail free. read more

Service was still great considering the situation we're in but the chips were burnt and the portion size of the lunch entree had been cut dramatically. read more

Fiesta Cancun has consistently delicious, well prepared food and delightful staff. We are never disappointed.

Save your money and time. Go across the street to Taco Bell. I ordered a chicken dish for carry out. When I got home, it wasn't chicken but beef, not a big problem. But the beef looked like the soles of someone's boots. I could of glued it onto my shoes and put miles on it. The few bits I did eat were tasteless, cold, and not very enjoyable. I packaged it up and through it in the garbagecan. Again, save your money and go to Taco Bell. read more

Went there couple days ago, ordered chicken chimichanga plate. They brought me a beef. Well ok I ate it anyway. But the menu says it comes with guacamole salad. No guacamole on the lettuce. I told the waiter. He said we don't put it on the lettuce anymore. I said but it says right there on your menu it comes with guacamole salad. So he relented and brought me a little cup of it. My husband's fajitas had like one little piece of green pepper and some onions mostly. What happened to the green peppers on the fajitas?? Giving this place only 3 stars because it was an odd trip this time. Table Salsa was fabulous. read more

One of the best Mexican restaurants have had since I've moved back up here from Florida. read more

Fiesta Cancun - Mexican Near Me - Loves Park, Illinois

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Awesome nachos! Always ask for extra chorizo. Their shrimp fajitas are really good too. The drinks are hit and miss, sometimes the soda is a little flat. The margaritas are good when they're good but bleh when they're not. Sometimes they sugar the rim and sometimes it's salt. Their fried ice cream is delicious too but I have nothing to compare it too since I've never had fried ice cream anywhere else. Decently priced for the amount of food you get. Also, their burritos chochos is yummy too. It's filled with chicken and smothered in white queso. read more

Went on a wed night with a gf! I ordered the fajitas burritos and I wanted one chx and one steak the waiter said he couldn't do that bc it takes to long I was confused and he said I could order mixed I said sure but in the past I have order one of each before! He mix wasn't good at all and the steak was over cooked. He was having trouble understanding my friend when she ordered her drink as well. I went ahead and placed an order to go for my Husband and he wanted 1 each like we have before but went with both steaks. What I don't under stand is how can you make all chx in one, all steak on one but can't make one of each on a meal?! read more

I love this place, reminds me of Nogales Arizona where i grew up. very laid back, good mexican food at a good price, I get the Chili Colorado. its skirt steak chopped up and smothered in a medium hot red chili sauce, with rice beans and tortillas (of course) brings out my inner mexican. read more

The food is good and I honestly got excited because I don't live by too many Mexican restaurants but my very first experience with them went down the hole! I ordered thru DoorDash and my order came out to $70!!! I was super mad but i didn't feel good and wasn't wanting to go drive to get food: so I paid it and ended up getting two out of the 3 kids meals I ordered and none of my meal I ordered at all which included sides and a drink. I called and the restaurant blamed door dash and DoorDash blamed the restaurant and basically I was screwed outta around $55 dollars! That is horrible! I explained it all to the person who I spoke to who said she was the manager I believe named Pati... can't remember 100% but she told me sorry it's not our fault they got the food from us so we can't do anything. I told her that's terrible they work with DoorDash so she should try to fix the issue but she didn't bother with it. So they lost a family of 5 who eats out a lot and loves Mexican food! Too bad they are no longer even an option for us. Not with service like that! read more

Order a pick up, wait until 6p to get it. When I go in there, they tell me I need to pay them 4.00 more than what I paid them online. Seriously!?? Keep your food, ill never order carry out from them again. Ridiculous read more

I skipped dinner at work and decided to stop by Fiesta Cancun on the way home. I notice they are usually busy, so I took that for a good sign. This night I arrived fairly late, closing in 30 mins. If I had known, I would of went another night. The Service: I was seated promptly and the host was friendly. He got our drink order and brought out the house salsa and chips. The waiter let us know that the kitchen was closing very soon and he would be right back to let them know they had another order. Which made us feel a little rushed, but happy that we didnt get turned away. The server checked in w/ us many times to make sure we were happy. 5stars The Food: I ordered the carne asada tacos and a chicken enchalda. The tacos were great. I felt the enchalada lacked...def had better. No seasoning to the chicken. The Salsa was very good as well. I was a fan. Overall we had a good experience. I will stop back again. read more

The waitstaff acted like they could have cared less if we were there or not. Walked in and 2 of the employees were on their cell phones texting. We finally asked if we were to seat ourselves. 1 person took our order and another one served us and we did not see anyone else the remainder of our meal and we finally had to ask for the bill after sitting there for a long period of time. Customer service was not part of their vocabulary during any part of our visit. read more

love this place! it is so close to home and a hit every time. everything i've ever had has been amazing. love love love the enchiladas, chili rellenos, tamales, pollo norteño, everything! chips and salsa you get as complimentary is also so good. as is their horchata! the best service every time. read more

Fiesta Cancun - fried banana split. - Mexican Near Me - Loves Park, Illinois

Would leave zero if we could. We ordered pick up, we have the order taker repeat our order to make sure it's correct. Get home with the meal and it is not correct. Take food back and a person claiming to be the owner tries telling us what we have is what we ordered. Really, we are the ones that don't know what we ordered? Ok just refund us and he says no, and after some back and forth they finally refund the credit card. On the way out, the owner says next time make sure you order correctly. WOW! No worries Mr Owner, there certainly will not be a "next time" read more

Our server was really good. We arrived in the late p.m. and we were immediately welcomed and immediately shown a seat. After perusing the menu for a few minutes we made our dinner decisions and we were brought ice water and extra beverages of our choice food came quickly and was piping hot. Our choices were Beyond expectations and we're larger-than-expected. Also it as soon as we arrived we were given salsa and chips appetizers. Up to this point everything was great. We took pictures, the place is quite nice and laughed and had a great time. Suddenly things took kind of a turn. Our server showed up and asked if we would mind paying before we were done. He was very apologetic. Apparently the boss wanted to come out the register and we were one of the last people sitting in his place. Server apologized several times and I didn't have a real issue and it him the money and he came back and apologize One More Time. He did say to us: " please enjoy your food, there is no rush and he apologized one more time and thanked us. We ate a few more bites and being completely stuff asked for boxes. As we were loading the boxes for carryout an older man walked over and in a very Stern voice said something to the effect of we are closing you must go. And then stomped off. I was totally shocked according to our watches we still had 15 minutes to closing time. But we are done, so we put a food boxes in our plastic bags I did give the server a tip because he was wonderful. As we picked up our bags all the lights in the building or shut off and we made our way to the door as we walk to the car the parking lot lights were shut off. Is a case of the worst customer service I have ever had. Rude and uncaring. I will never return to this place again and I advise you to find another restaurant that appreciates your business. read more

Food is always good. Never takes long to prepare no matter how many people are in our group. Have never had a bad meal here. Wide selection, something for everyone. Wait staff is friendly and attentive. Clean. Only complaint is that it's usually cold in the restaurant so I always bring a sweater. read more

Twice....TWICE WE HAVE GONE THERE ....first time 25 minutes prior to the stated closing time on the door....we were treated like we were imposing!! We took our food to go. Tonight..same deal...this time I said.....goodnight and went elsewhere! NEVER AGAIN!!! read more

Quite honestly their food looks like something off of Gordon Ramsey's Kitchen Nightmares, but looks can be deceiving. I love me some tamales, and they deliver with authentic food. Also have some good (and big) margaritas. Tasty, inexpensive meals can be had here. *Blindfolds may be required. Enjoy! read more

My family loves this place. It's for sure the best Mexican food in the area. Good prices. Great service. We have never eaten a bad thing here and have been coming for years. The flan and fried ice cream are also amazing for dessert! read more

Food is good at times, been quit a few times and service was going downhill. Hearing the conversations the staff has about customers and charging extra is shocking! I understand Spanish and was floored about how they were talking about certain tables and by what they were saying. Tried to contact management to make a complaint and the guy seemed oblivious and in denial. Wouldn't surprise me if they spit in people's food with their racist comments! read more

Called in a pick up order. The tacos had no flavoring. The burrito was alright and the chicken in the quesadilla did not have much flavor either. I was not impressed at all. read more