I love PNC. It doesn't matter which branch or what state the employees are stellar…read more This location is in Cleves, Ohio. There are two ATM machines at at the drive up lanes. Both ATMs are unable to take cash deposits. I don't understand why. This location is a full service branch. There is also a night deposit box but you must park and walk to the front and only entrance to the bank. Library across the street and a USPS mailbox in front of the bank. There is plenty of parking.

Been to this branch a couple of times. The drive through is a bit strange because it's around back…read moreon a lower level than the bank building. It has, like some other Fifth Third branches do, the video cameras so that you can see and speak with the customer service rep. It's a small branch inside, but it fits right in with the decor of this homey Mayberry-like town! The teller who helped me inside seemed more focused on her personal phone call than promptly helping me, though.

I was a fifth third customer for many years, and had nothing but good experiences with them…read more Anyone I spoke with was knowledgeable and professional. I've since moved out of the area, so regrettably I can no longer use their services. But it is so nice to work with a medium size bank that is run well, and that is what you get with fifth third.

Super friendly staff, that can always take care of my banking needs. They can print new debit cards…read morein house. They have a coin counter inside to either deposit into your account or receive the cash. There is an ATM on the back side of the building, but it's walk up only. You have to park and go up a ramp or several steps to get to it. If you're having trouble finding it, it's inside the Sibcy Cline building, out in front of target.

I don't know who I was talking on the phone with just now, but that was some of the best customer…read moreservice I have received in a long time. Upbeat attitude to the point and they got the job done and explained it very well.

DO NOT BANK WITH CHASE!!!!…read more I was a customer for 7 years then they suddenly cancelled my three accounts and credit card without notice or without giving me a reason. I have never been delinquent, late, or even had any fees. My balances have always been several thousand more than the minimum required. They gave me 10 days to find a new bank and transfer all of my transactions! I have never heard of this happening then Google searched and sure enough, Chase is known for doing this!

I have used chase, usbank, huntington, and Cinfed has been wonderful with customer service, product…read moreofferings, and security!! I rest easy knowing the security measures for Cinfed are working!! I would recommend Cinfed to anyone looking for a great financial advice and help.

My identity was stolen, and I found myself with very little left to my name. Not enough to live…read moreon. I was at my wit's end, made an appointment, and went to the Oakley branch to talk with branch manager Shawn DeGolyer. She helped me through changing all of my account information (numbers) and guided me as to how to protect my identity going forward. I felt very confident in her ability to help me through the process and would highly recommend working with her. She is very knowledgeable and patient.

My husband & I have been with Kemba for over 20 years. Service is always excellent and the staff…read moreis friendly and helpful. We moved out of state over 2.5 years ago and still do our banking with Kemba, using the Shared Credit Union option. When we are in the Cincinnati area, we still stop in a branch to do any needed banking. We have no intention of changing. Also, the Customer Service line has always been able to assist me with any questions.

Kemba forces you to open and deposit $5 into a savings account even when you only want a checking…read moreaccount. Then when you close the checking account, they will tell you it's better to leave the unused savings account open so you stay in their system. They do not tell you that they will close your savings account if you don't use it and take the $5 they made you put in it! What a ripoff!!!

We went to Guardian for a Constuction loan. We worked with Angie Kessel through the entire process…read more She was very helpful and professional during the long process. The process was long due to our situation but she never gave up on us and helped us along the way. We finally got the loan started and are now building. We hope to work with her again when we convert over to a conventional loan next year.

Angie Kessel helped us with getting a loan to build our forever home, she was never too busy to…read moretake our call or answer our questions. She made this process go very smoothly. We would recommend her to anyone, she is very professional and yet makes you feel like your the most important client she has!