This is a tourist scam plain and simple. Food and beer are overpriced, waiter asked if I wanted sparkling water to which I responded no only free water, he then asked still water only, to which I responded yes only free water. He said okay and brought back a .33L bottle of still water for 3 euros.... are you kidding me? Wouldn't correct nor remove from my bill. read more

At first we were reluctant to go because it was recommended by the hotel receptionist. She made it seem like a tourist place that she would go only if she had to. We get there and the ask us if we have reservations. We respond with no and they sorry its all full tonight. So we leave but thankfully they changed their mind and hurried us back in. They manage to find us a table and the service was VIP the rest of the way. I think they realized that we were not locals. Anyways the place it is still is small but a nice cozy feel to it. The menu is really simple you pick your Schnitzel and choose sides if you like. We got their recommended potato salad along with the gigantic Schnitzel that can definitely feed more than one. I don't how else to describe it but its probably the best fried anything I have every had. It crispy yet so thinly sliced at the same time. I have yet to eat schnitzel back home yet because I just know its not even close to the one here at Figlmuller. So yes this is a must stop if you are ever in Vienna. read more

it's basically the best schnitzel in Vienna. have had the classic pork, as well as chicken and turkey, all delicious, as is the mixed potato salad that's shown in the photos. the dressing on the latter is a bit sweet for me, but overall a fantastic meal. make a reservation! read more

Potato salad was amazing. Schnitzel great. Nice atmosphere. Expected better beer.

Well - I happened to have Weiner Schnitzel for dinner just last night (in Graz, Austria) so was a little hesitant to eat a big block of pounded und fried meat 2 nights in a row / but the Schnitzel here was good - light (for battered & fried meat!) tasty and a very generous portion. Best part? The service - efficient - and most important - NOT sNOotY - they don't act like they have a line out the door waiting in the freezing weather (there was a line getting in). read more

I went on a weekday in the off season so we only waited a few minutes for a table to open up. As soon as I came back inside after the requested 5 minutes, the waiter immediately recognized me and showed us to the table. The waiter was very nice and service was really quick. Prices aren't too ridiculous, especially for how delicious the food was!! Did not expect the potato salad to be soo good, don't miss out on that! read more

It's true what they say... Best schnitzel in Vienna. I got the chicken schnitzel and ate almost every bite. Very authentic feeling and ambiance to the restaurant and my waiter was among one of the best I've had in Europe! read more

Delightful! I had the weiner schnitzel and potato salad both times I was in Vienna. I disagree with the complaints about service. It was great. read more

Great Schnitzel, a little bit touristy but the food is worth it. Their house specialty schnitzel is great, but definitely enough for two, and they don't have a problem with you splitting a plate. Don't miss out on the sides either, they're pretty good. Definitely get there early or make a reservation, they do get busy and a line forms. read more

Best schnitzel ever. Very authentic Austrian cuisine which mustn't be missed whilst visiting Vienna! Very reasonably priced too.

Lovely place with the absolute best Wienerschnitzel around. The waiter was very kind especially as we did not speak the language (we are American). He had phenomenal taste in wine as well. Highly recommend! read more

Long wait, but it is was a good meal to try wiener schnitzel but it was too much food.

Our waiter Herr Karl was very attentive. Food quality was excellent. Restaurant was cozy and had a nice local ambience. Would highly recommend. read more

Very touristy and crowded. You should reserve a table well in advance. Go for the "experience" but other restaurants have comparable schnitzel. read more

Great food, very famous! Make sure you make reservations, it is always busy. Portion a very big, food is delicious, you can share meals, they are huge. Good and friendly service! read more

Wine Bar with Amazing veal wiener schnitzel. It was bigger than our plate. Thin, crisp, tender, just perfect. Great side salads with mache greens served over carrots, potatoe salad and ... can't remember. Very good wine. I would go here once a week if I lived here. read more

Some of the best schnitzel in Vienna. So tender and breaded just perfect. We tried to get in an additional evening of that sumptuous schnitzel. If it weren't for the extensive crowds lining up just to get reservations we would have eaten there additional evenings, but with a two hour wait we moved on to another restaurant. Even with the crowds that first evening we ate dinner there, our service was still excellent once we got seated. Highly recommended, but get there before 7:00 pm! read more

I like Figlmüller. Its an institution in Vienna for all Foodlovers. Its almost allways very crowded and you should reserve a table. Thats why I give 4 instead of 5 stars. read more

Excellent authentic Viennese cuisine. Great location and very friendly staff. You have to try the schnitzel with the best potato salad I've ever eaten. read more

After seeing the wonderful sites in Vienna, we decided to have schnitzel and a glass of wine. Figlmuller was described by our guide as the best and oldest establishment in Vienna serving this Austrian dish. So we were immediately seated, the ambiance is warm and cozy, and our waiter was delightful. Food was great as well and the wine was the best local wine we had yet. Be adventurous, even though it's fried. It was yummy and we were energized to continue on our tour of this gorgeous city. read more

Went without a reservation at 3 pm on a Thursday in July. I would have thought it would be slightly less crowded at that time on that day, but I guess the opposite could be true as well. It could have been much worse. But they managed to squeeze me in, having to share a table with other random people, but I don't really care. I don't like potato salad so I just went for a plain schnitzel and omigosh its massive. Delicious, but endless. I thought I'd never finish it!!! I am the kind of person who can eat an entire, full size 14" pizza by myself so that's saying something. It was just the endless pattern of cut, squeeze some lemon on it, chew, and repeat. But don't get me wrong. It was delicious. Perfectly crispy, not greasy, tender pork. Nice waiter, pretty fast service. Overall a good experience, and I like how you can order the schnitzel without having to order a side, unlike plachutta. For 13.50 and that size a portion it was actually a pretty good deal, imo read more

This is a tourist place for an OK schnitzel. Simple as that, however on the downside, they are also very very crowded and I imagine due to that most of the staff can be reaaaaally rude and they will constantly ask you to leave your table!!! I went two times and the first one the waiter was a nice guy who kindly put the bill on our table and kindly ask us to leave... That's OK but still unpleasant. The second day the queue was huge and we were at -8 deg freezing waiting outside and when there were some enough we manage to enter... But! They kicked us out telling us to wait outside while there was enough space... We waited for half an hour so we thought it was ok to wait for 5 more mins. After that we enter and they told us, there is a table for 1.5 hours and then they will ask us to leave. It was freezing outside so we enter anyway. The waiter this time was a pretty rude guy who at the end after giving us the bill they asked us literally and in a very rude way "I need that table in one minute" although we left 15 min before the 1.5 hour that they told us... He took the money and he left saying adios! In a very unfriendly way... So again they kicked us out. So I won't recommend this place as there are many other good restaurants in town and this is like the tourist trap number one in Vienna. The schnitzel is good but not the best either to be honest. read more

Do not ask for water! Almost 5eur the bottle. Elegant and nice place and the original Snitzel (15eur) was good

Do you want to eat real Schnitzel in Vienna? Then this is the place to go. It was my best Schnitzel in Vienna right now.

Overpriced tourist trap! Food is good, not outstanding though - there are way better Schnitzel in Wien - and service sucks!.

had dinner here after reading the reviews and looking for something close to our hotel. both of us got the schnitzel, and the portions were humongous to say the least, and very tasty. waiter was somewhat snobbish and aloof (unlike our experiences elsewhere on our trip). decent wine list with reasonable prices. we did have to wait maybe 10 minutes or so for a table, and when we left (about 7:30) the line was out the door. if you're looking for authentic austrian cuisine this certainly is a place to try; you won't be disappointed. but get there early or expect to wait! read more

While the food was great, as recommended by our tour guides, our experience with the waiter here was terrible and unacceptable. I'm not sure if he was in a bad mood or was racist, but he treated us very badly (stay tuned). It all started while we were in line waiting to be seated. We told him that we had 6-8 people, and that we were willing to split our group into two in order to make HIS job easier. However, he immediately and condescendingly told us to wait, while smirking in the rudest way you can imagine. However, we let it go. We tried to talk to him again a couple minutes later (we had finalized on 8 people). Before we could even talk to him, he smiled at us in that condescending way again. This was the beginning of a steep decline in customer service. The other waiters here were much more friendly and the way our waiter interacted with other guests was *much, much* nicer (we saw him interact with 4 or 5 more parties). So we split our party into half to make his job easier so he could seat us quicker and he wouldn't have to deal with seating a big party. Both of our groups' experiences ordering food mirrored the extremely rude and condescending attitude we received beforehand. Group 1 (4 people) : To preface, we were told by people walking out of the restaurant to order 1 dish for 2 people. So, when we were ordering for 4 people, we ordered 2 potato salads and 2 weinerschnitzels. Our waiter almost immediately responded with an extremely dismissive and rude look and said "Thats it?" It appeared that he rolled his eyes. To give him the benefit of the doubt, he may not have; but given his overall rude as shit attitude, I wouldn't be surprised. We then asked, "How long may this take?" To which he responded "Twenty or Fifteen minutes" It was loud, and we couldn't hear: he could have been saying 50, so we asked him if he said 50 or 15, to which he rolled his eyes and walked away. Group 2: they also received judgement for the amount of food they ordered. He commented that that wouldnt be enough--not in a friendly way, but in an extremely condescending way. He also got extremely upset over the fact that we had an empty water bottle outside. I would assume that one could say "could you please put that away as we dont allow that?" Instead he grumpily scolds "Put that water away!" When we clarified if we could take it outside, he turned around in middle of our sentence and walked away. I could go on forever about how rude he was and how bad he made us feel. We, at every level, gave him the benefit of the doubt and assumed he was a nice person who was having a bad day. But for every extremely crappy interaction we had with him, we observed an extremely pleasant interaction with a non person of color (to name other possibilities, it could perhaps be locals vs. tourists, or those who pay more vs who pay less). Additionally, the other waiters were somewhat more decent to us. If the goal of this restaurant is to make people feel attacked, as outsiders, and like they don't belong, this restaurant has effortlessly accomplished this goal. Thank you for ruining your great food with the shittiest customer service I have ever seen in my entire life. I am never one to complain online, but this experience pushed me over the edge. Thank you! We dont want Herr Valdo's job to be affected, but the company should certainly invest in the time it would take to train waiters how to politely interact with their customers. read more