Well in reality I thought "this is what I get for not backing up and always meaning to set up a…read morecloud backup but didn't make the time" My computer with 7 years of pictures and videos of family came up with the dreaded BLUE SCREEN and gave hard drive errors. I first took it to a local fix it guy but no luck - he could not fix the drive or recover anything but was careful with my drive and claimed the data is on the platters of the hard drive and that I had to take it to a disk recovery place and it would be expensive. DISK DOCTORS recovered EVERYTHING about 40,000 photos and videos. I couldn't believe how all the photo and video files added up over the years. Well I must say that I thought Disk Doctors in Norcross GA did a fabulous job at a fair price and was VERY understanding and genuinely cared about me and my precious pictures / data. I dropped it off and within 2 weeks Disk Doctors recovered everything and put it on an external drive for me. I promptly went home with the external drive and loaded about 40,000 photos and videos on a couple other home computers and then setup a cloud based backup ASAP. So now I have external backup drives at home and cloud based backup at home (in case of a fire or something) for 3 computers and an external hard drive. I GOT VERY LUCKY and these guys made the difference. You don't realize how precious these pictures and videos of your family are until you almost lose them! Our kids are now young people and love looking at themselves as kids. I am thinking about having 2 cloud based backup services to run backup of my pictures instead of one. It is so cheap why not? If you have hard drive errors and this happens to you go to Disk Doctors and give them a chance. THANK YOU DISK DOCTORS. YOU ROCK!

I heard was nothing they can't recover so I took my damaged drive to them. Guess What???…read more They recovered everything, gave me a new drive for the damaged one with all my pictures and documents intact . So now I say that they come VERY highly recommended.

Had three (3) antique laptops that had been in a closet for many years, prior to recycling the…read morelaptops I pulled the hard drives and tried a USB adapter - no luck. Cherry Data offered a free analysis to determine if they could read/recover any old photos, documents on the drives. A few days later I received the first of many updates to note they could recover the drives. I dropped off a new in-package (unopened) HD for the destination drive. No unexpected charges or fees and I received updates, pickup was easy, left old drives for safe disposal.

BEWARE: THEY ATTEMPTED TO SCAM ME…read more My mac tower work computer stopped working, and a coworker recommended Cherry Drives. I communicated this to Cherry Systems through an E-mail in which I also specified that it may not be harddrive related at all, but instead motherboard or video card as it would power on but just show lines on the screen. I received a boiler plate E-mail stating to bring my device to their office for a free initial evaluation, so I did so. Days later I receive a quote from them for $902.10 which stated that 1 of my internal harddrives has physical/hardware failure ($404.70 to repair) and the other two internal harddrives have logical/software failure ($248.70 to repair). I'm tech-savvy and build/fix my own personal computers, but work was paying for this one. I knew the likelihood that all three drives just happened to fail at the same time was astronomical, not to mention it didn't look like a harddrive failure. So I thank them but tell them no, they respond asking me if it is a pricing problem and they can work with me on that if so, to which I kindly rejected. When I picked it up, I asked if they even cover computer repair to which the woman at the front desk said they only focus on harddrive repair. I took the computer to another repair shop, and awaited their diagnosis before posting this review to confirm it wasn't harddrive related. Sure enough, it was motherboard related. instead of paying for system repair, I opted to have the harddrives taken out and encased to become external plug&play harddrives which they successfully did within minutes for $99.97, so I can confirm all of the drives worked without additional repair necessary. Keep in mind, this is the exact end result I would've from Cherry Systems but $800 cheaper. If I accepted Cherry's quote, they wouldn't have even made an attempt at my original request to assess what was wrong with my computer.

The most welcome surprise was the professionalism of the entire staff. They called me throughout…read morethe process to advise me of the status of my repair; along with different options to proceed. They excelled in providing this advice in terms that I understood - explaining all alternatives without pressuring me either way. The end result was that all of my files were saved; despite the 732 viruses and a damaged hard drive. Now my computer is better than new!!

We have a 4 drive sata raid server goes down with 2 drive clicking. We take it to Disk Doctors Lab…read moreInc. I think in norcross GA. they were very professional, and very helpful. It was a little expensive , but they were able to save our work of a life time. They did it very fast too. i really Recommend them for any data recovery work. By the way their address is chaged so call them before heading that way . good luck .

Thought I have virus or bloatware problems on old laptop. Upon diagnosis turned out to be…read morehardware! Tech Savers swapped out the disk drive with a new solid state drive, ported all my applications and data. The system runs like new, for less than a third the cost of a new laptop.

You explain your problem they give you a couple of solutions. The problem is resolved, in my case…read morewithin 24 hours. Very fair pricing. I highly recommend them

Fast, efficient service. My laptop screen appeared to be going out, so I bought it in. It was…read morediagnosed, and a price was given after inspection before I left the store. I picked it up later the same afternoon. I recommend this business.

Fast service and helpful with questions. Henry gave me all the time I need to review my PC and…read moreexplain things I need to do to keep it working good. Loved his quit manor and style to work with.

A couple weeks after my daughter was born, I found myself dealing with a Acer laptop that failed to…read morestart after backing up some documents. It was such a bummer because I had just wrote a letter to my daughter that I wanted her to read someday about our hospital experience. So, I ended up looking for an IT repair shop using the Yelp Projects app and heard from Dustin at Click IT in Marietta. I got several estimates but Dustin's note stood out to me. The cost for diagnosis seemed reasonable, and it was a very small price to pay to have the laptop looked at to see if data recovery could be performed and the laptop repaired. He was very responsive to my inquiry and questions. I was very anxious but decided to give it a whirl. Over the next several weeks, the laptop underwent repair, troubleshooting, and testing to see if it was recoverable. Data recovery could only be performed by a third party vendor which was separate to the laptop repair. Then, the laptop power source failed and the battery conked out too. I starting losing hope that the laptop could be repaired. It survived graduate school at Kennesaw State and many years of productivity for both work, school, and personal usage. Dustin, Amelia, and even Tony stepped in the job and pulled off what appeared to be a miracle by methodically replacing parts of the latop and giving it new life with a 1TB hard drive and brand new power supply. These laptops are not easy to fix, so well worth the money and time spent to bring it back to life. The service, overall value, and care I received is certainly there with Click IT Marietta. I would most certainly recommend giving Dustin and his team a shot at your business if you are experiencing computer issues. I am proud to say the letter I wrote for my Tallulah was recovered along with many other important professional documents. I can't thank them enough as the laptop will be put to use as I look for a new job in the Atlanta metro area.

Returned to this establishment after almost a year. This time, to get my phone serviced. So glad to…read morehave found this place. The owner is thorough, knowledgeable and solution-based. Identified several issues with my phone and got it running faster almost immediately. Also recommended some better third-party anti-virus softwares than the ones I was currently using.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.