Very compassionate at a sad time. Process is straight forward and affordable. The level of service was way beyond what i thought read more

Final Gift Pet Memorial Center - Final Gift Pet Memorial Center treated him with as much dignity and gentleness as I would. I would recommend this service to anyone. - Pet Services Near Me - Cranston, Rhode Island

On April 12, 2025, I paid $198.12 for a $90 urn and what I believed to be for cremation services. On April 15, they called me to say I needed to pay another $295 for private cremation because it was not included in the first payment. They should have asked for the total payment the first time instead of leading me to believe that the $198.12 covered the private cremation. About a month later, the manager called me to inform me that they sent me an empty urn without my dog's ashes. This is a big mistake. Even with a partial refund, this is something that cannot be overlooked. read more

My beloved lovebird passed away when I got home around 7. I know it was after hours but I sent them an email to contact me. They called me back within 10 minutes. The person I spoke to was very sympathetic since I was a hot boogery mess. I made an appointment for the next morning to drop off my bird. The day of appointment, Alicia was waiting for me and opened the door to greet me. We went over pricing and she helped me pick out a nice urn. I was also able to have it engraved. I sadly handed her my baby and cried all the way home. On Monday morning, I was notified my baby was ready to be picked up. I was pleased with my experience. Thank you Alicia for your kindness! read more

Final Gift Pet Memorial Center - Pet Services Near Me - Cranston, Rhode Island

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Promised 10 days for my beloved pets ashes and urn, it's been nearly a month. Have contacted my vet and Final Gift, promised Saturday past and nothing. After all this time how do I know it's my pets ashes? Time for a lawyer.... read more

I would most definitely recommend them. They were super compassionate with us. Anything we needed, they obliged. It was right before Christmas that we had to put our poor little Bella down, and we asked since were quoted the wrong price at Tufts, if they could hold off until the next day so we could pay for her paw print. The woman said she would notate not to cremate until then. They also let us pick her urn up in Middleboro so that she didn't have to be shipped ups. The girl there said it was an honor to have had Bella. Made me cry. They were all so wonderful. Not that it takes away the pain of losing your best friend- but they made us feel valued. Thank you for treating Bella with respect. read more

Final Gift Pet Memorial Center - Bella - Pet Services Near Me - Cranston, Rhode Island

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I have worked in the veterinary field for 28 years. In that time I've worked at multiple hospitals that used various cremation services. I have been thoroughly impressed with final gift. They stand apart from the rest because they genuinely care about what they do. My pets have been returned to me and earns more beautiful than some humans in my family. Because of the beautiful designs I proudly display them and looking at them brings me happy memories. This company continues to evolve in the best possible ways and I am extremely grateful to have crossed paths with them. They are the best in the business! read more

Best place ever for cremations. Mt family and I have had a LOT of animals and we always choose them. Get even came to us New Year's Day and picked up our 160lbs goat who had passed. The kindness and compassion are unmatched read more

The guy that took care of us, I don't remember his name was a nicest guy, very helpful and sweet and made a sad experience a little bit easier. They were great. They squeeze us in in the middle of the afternoon on a Saturday when they were all booked up. read more

I cannot even put into words how upset and disappointed with this place I am. If I could give zero stars, you best believe I would. I had three people telling me to call here for a cremation. I requested them to pick up my beloved, as I could not bare to see him that way. I spoke to a woman last Tuesday who told me she'd give me a call back that day and let me know if it was doable. I never got. a call back. Last Friday I left a voicemail, hoping to hear from someone. It's now Monday, six days later and I haven't heard anything from ANYONE. I am completely baffled and so unbelievably upset. If it wasn't possible THE LEAST they could've done was given me a call to tell me so. I would've had other arrangements made. But it's way too late for that now. I am completely disgusted with this place and would never recommend them. How they could do that to a person is beyond me. And to whomever works here and is gonna reply to this (as all businesses do with their woe is me I am so sorry!), don't bother saying sorry. Sorry fixes nothing at all. You're terrible people, who work at a terrible company. read more

I've used Final Gift Pet Memorial Center for several of my cats over the years and I can assure you that they are a class act! They do a wonderful job, the urns are all beautiful as well as the packaging and parting materials. I honestly wouldn't go to anyone else! You definetly can put your trust in them! read more

Alishia treated our dog Ivy with such dignity. She truly went above and beyond to help us feel at peace. Thank you infinitely

Final Gift Pet Memorial Center (Owner) 10 months ago Linda, we extend our condolences to you during this anniversary. We appreciate your taking the time to leave such a moving review and hope you'll give us a call if there's anything else we can do for you. kimberly jaffe 4 reviews·2 photos 6 months ago On Saturday, November 19, 2022, my husband and I helped Miss Lily Mack, our English bulldog of 14.7 years cross the Rainbow Bridge. Prior to doing so, my husband called Final Gift Crematorium - who we have used to cremate 13 of our dogs, ... More 3 Final Gift Pet Memorial Center (Owner) 4 months ago Hello Kimberly, Thank you for taking the time to let us know about your experience. We're so sorry to learn about this issue and we apologize for the stress this caused. We're taking your review seriously and will be reviewing the issue with our team. Final Gift https://www.finalgift.com ' page Testimonials - Final Gift Pet Memorial Center This is an exceptional company and would recommend them to anyone in time of need. Their packet of flower seeds and coping with loss of a pet pamphlet was truly ... Facebook https://m.facebook.com ' finalgiftpet Final Gift Pet Memorial Centers - Home Founded on a sincere commitment to offer the same compassionate memorial pet care services we... 2 Daniels Way, Cranston, RI 02921. Better Business Bureau https://www.bbb.org ' pet-cemetery Final Gift Pet Cremation Services | Better Business Bureau® Profile Pet Cemetery in Cranston, RI. See BBB rating, reviews, complaints, & more. ... Final Gift Cremation Inc; Final Gift Pet Memorial Center. Business Management. Trip.com https://www.trip.com ' cranston ' fi... Final Gift Pet Memorial Center This is a crematorium for pets. They are very compassionate and respectful. Highly recommend. Easy to get an appointment. The staff was very sympathetic. Trip.com https://us.trip.com ' cranston ' final... Final Gift Pet Memorial Center This is a crematorium for pets. They are very compassionate and respectful. Highly recommend. Easy to get an appointment. The staff was very sympathetic. ThePets.net https://clinics.thepets.net ' final-gift... Final Gift Pet Memorial Center - Rhode Island, Cranston | Reviews on thePets The staff there is very respectful,caring and understanding of the situation. I highly recommend this place for anyone who wishes to keep and remember their ... 4.5 (88) Change.org https://www.change.org ' final-gift-... Petition · Change Final Gift Pet Memorial Communal Ashes Burial Policy Aug 16, 2020 -- Final Gift Pet Memorial Center in Middleboro, Massachusetts needs to change their policy on what is done with communal remains. Goatscaper GoatTote Local Guide·22 reviews·2 photos 2 minutes ago NEW We have used the service of Final Gift many times, we are a farm animal sanctuary that cares for over 80 farm animals. This is the first bad experience but it was REALLY BAD! I called in the morning to make an appointment to have a puppy that passed cremated. I called back later to let them know my partner, who's puppy this was, was on her way in. They said ok, we'll let them know. When she got there the intake person, Alicia, told my partner that I didn't make proper arrangements so they could not take the puppy. After that my partner, Jackie called me and put me on speaker phone, Jackie informed me that Alicia just rolled her eyes when I spoke with her, Alicia later admitted to me that she was rolling her eyes. We made "cold storage arrangements" until everything could be sorted out. She then made Jackie bring the dead puppy through the front door, bring him out to the prep area and put him down, I was on the phone the entire time, Jackie was crying and asking why she had to do this?!?! Typically they offer to bring the pet in, but not Alicia! From here it gets crazy, the whole time I was speaking to her another person was trying to call to straighten out the arrangements but again, Alicia didn't want to hear that so we paid for the cold storage and left the puppy. The next morning I got a call from Alicia, she said that I told them the puppy weighed 5lbs, t, that's absolutely not the case however, I no, I stated he was between 30 & 50lbs. She yes he weighs 32lbs but because I told them 5lbs, which I didn't, they couldn't proceed. I asked to talk to a manager, she said no, "I will talk to management for you" So, apparently there is no recourse if things go wrong in Cranston, RI Final Gift as you cannot talk to anyone other than Alicia. I assume she's the owner of this branch and therefore will be boycotting their services. She was rude, condescending and when she thought I was no longer on the phone told Jackie that I was confused and didn't understand what was going on or how her process works. I will update this review after I speak with the main office and will also put a link to a YouTube video when it's ready. read more

We didn't deal directly through Final Gift but rather provided their services through our vet, North Paws. We were offered options for cremation of our pet as well as a memorial urn for the ashes. We had put our pet down on Saturday and received our pets ashes (we chose to receive his alone) on Thursday. The vet provided a bag that obtained the urn which is beautiful mahogany with a spot for a photo, a card with a poem as well as some literature around grief. We also had our pets paw prints in the bag but not sure if that was from the vet or Final Gift. We were pleased with the beautiful urn and it sits in our mantle over our fireplace with our pets collar and paw print. I'm glad we have a place that offers these services and handles them delicately. read more

Final Gift Pet Memorial Center - Mahogany urn - Pet Services Near Me - Cranston, Rhode Island

I lost a beloved 'son' my male cat (11/18/20) and I loved the service that was provided by final gift. They were companionate understanding! I had a private cremation on 11/19/20 and received his ashes back 11/23/20. I knew from 9/19 that he had tumors and he hung on for 15 months. I was honored to be his mom for 15 years! Thank you final gift!! read more

Final Gift Pet Memorial Center - 'son' and his sister together from birth 8/15/05 - Pet Services Near Me - Cranston, Rhode Island

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I lost my cat, Emmy, very suddenly last week. My vet used Final Gift for the cremation. I received Emmy's ashes today, and cannot express how beautifully they were presented. The cedar box is beautiful. The inclusion of a paw impression presented in a lovely case also containing the "Rainbow Bridge" poem was more than I expected. I am so grateful for the dignified, loving manner in which they dealt with my beloved pet. read more

I used Final Gift since the animal hospital worked with them. It seemed fine, though it's probably overpriced. You can save some money if you plan ahead. $23 for a small amount of hair--you could do that yourself. $30 for shipping--for a 3 lb box, through UPS, shipping normally costs about half that amount. If you're not customizing anything, urns on Chewy cost about half as much as they do through Final Gift. read more

a minute agoNEW I am very upset. We gave very specific instructions on the fur clipping and you guys did not do it!! Not even any fur, let alone what I asked, which was brown white and black from her tail. This is something you should triple check before putting her in the oven! Let alone, I had to call to ask where she was today after almost 2 weeks, and you didn't put the stand in for her urn either that we paid for. The paw mold wasn't hardened yet and the ink print was very messy so it's like you rushed to get it done today after calling you out. She wasn't just my dog, she was my wife's baby and her service dog! We called back to ask where they were(stand and locks fo fur) and was told , "oh it's in the notes as human error, no one called you guys?" No, no one called us about the "error" or that she was done and ready for pick up. I wish I could go back and choose another company that would've fulfilled the order correctly. How are you going to make this right? You can't get the fur back as you already cremated her. read more

On Saturday, November 19, 2022, my husband and I helped Miss Lily Mack, our English bulldog of 14.7 year, cross the Rainbow Bridge. Prior to doing so, my husband called Final Gift Crematorium - who we have used to cremate 13 of our dogs, since 2008 - the moment they opened to see if we could have her cremated that day. He told them we want Lily to be the only dog in the oven. We need to see our dog go in and out and wait for her ashes so she may return home with us that day. We were told to come in at 1 p.m. We arrive only to be told they had us scheduled for a "drop off". First of all, I am NOT dropping my dog off anywhere. Obviously, it is crucial I be there to witness. The receptionist and the supervisor said, "no we close at 2 p.m." My husband told them to call the manager. The manager says, " tell them we close at 2 p.m." I begged them to stay open longer. They continued to repeat their canned answer over and over again. They made no effort to accommodate us whatsoever. They offered to keep her in storage and they would do the cremation liked we asked on Monday. I am not letting anyone wrap my dog in a bag, throw her in the freezer for two days. They botched the appointment, next, would they mistakenly bring me the ashes of the wrong dog? Final Gift's mission statement is 'giving families the best in pet aftercare'. This would have never happened under the direction of the former owner. Unfortunately, he sold it and now a heartless corporation runs it. Does this sound like they fulfilled their mission statement? Does this sound like a positive experience in a time of despair? Is their final gift to a grieving pet owner? Obviously it is; Final Gift can keep their gift, I don't want it. I want to spread the word of their unethical, unsympathetic way of doing business. read more

7/28/2021 @ 4:32P - UPDATE I received a call from Christina from Final Gift and while they couldn't ship Mollie in the urn I wanted (she had already shipped) this call was a MUCH more sympathetic/empathetic response to the situation and have accommodated my desire for a more personalized memorialization for Mollie. Huge shout out for the grace and compassion shown by Christina in making this a far better experience than I had initially received - Thank You!! ------------------------------------------------------------------------------------------------------------ Having lost our beloved Mollie unexpectedly on Saturday 7/24/2021 we paid for aftercare cremation services through the local emergency vet clinic who did/could not provide us a lot of detail on what to expect in terms of urns and ability to personalize Mollie's remains. I reached out via the website to request someone contact me to get additional details on what to expect, timing, ability to personalize etc.. Today (7/28/2021) I received a notification NOT from Final Gift but from UPS to state the Mollie's remains were being prepared/readied for shipment. I am heartbroken, the choice of the urn was decided for us (blue metal) and NO Personalization which means that I will now have an urn that doesn't fit with how we wanted Mollie memorialized - this isn't a final gift, it's a final nightmare read more

I lost my sweet Sabrine at 3am on a Tuesday and by Wednesday afternoon, had her beautiful box urn in my living room. Final Gift was prompt and the staff were compassionate and helpful in helping me pick out her urn that came with a cute poem and a seed to plant in her memory. They even had a showing room where they set her up to say goodbye..I'd recommend this place to anyone whose lost their fur baby. read more

If I could give ZERO stars I would. This place DOES NOT care about you or your pets! I understand they were a small business and now a large corporate company has taken them over. Well let me tell you, it absolutely feels like a corporate company took over because they don't care! I cried for days because of their lack of response to a phone call or email, their misinformation about my dog's remains and their basic WE DO NOT CARE about you at all. They are cold and not nice!! I WOULD NEVER allow them to touch an animal ever again. Here I am grieving the loss of moy dog and then you have to deal with a "Company" that doesn't respond, doesn't care, and really they made this so much worse. I'm devastated at the way they treated me and my dog's remains. It was like I was just a number and $$$ for them. I ordered a paw print, it looks like crap. I ordered a nose print in a frame, also crap. The velvet bags that the items came in were dirty and felt like the actual ashes had gotten all over them. Just a MESS!!! SO UPSETTING. read more

Our Dio died at 4 this morning. These folks took him in and gave us a beautiful visitation ceremony the same day. We were so surprised. I'm sure it was just a coincidence and we were able to squeeze in. Even if they were not able to accommodate us today they were so professional and Kind. They propped our Dio in a beautiful room and he looked like a peaceful puppy as we said our goodbyes. Heartbreaking time, they were compassionate. read more

My handsome Golden Ret. named Rex passed away 7.10.2023. My Vet was bringing him to Final Gift in Cranston and I told him I didn't like them. They always put my Goldens in a box too small, perfect for a cat. This time my Vet made sure it was a bigger box, very nice with my boy's name on it. BUT, one thing people want with a private cremation is a paw print of their beloved animal. I didn't get the paw print and not even the medallian that usually comes with the cremains, or even a sympathy card. It's just all money for them and not the serious heart breaking moment owners suffer. So no paw print for my handsome Rex, no medallian, and I have had several dogs come to Final Gift. The Final Gift they are giving stinks and my dogs will never go there again. I have more dogs and I want them treated with care and respect, and I want to be treated with care and respect. It's my baby and I chose to have him cremated. read more

I would give it no stars if I could. My beloved cat Earl Grey passed away on June 21, 2019. I asked for a paw imprint and clearly wrote his name. A week later when I got his ashes back, there was no paw imprint even though they had charged me. His name was also incomplete. My vet called them to let them know the paw imprint was not included, they refunded my money but told me they wouldn't send another certificate with the correct name. I called and emailed to no avail. To this day they haven't responded. They were irresponsible in not taking the paw imprint as well as not bothering to print the correct name, it makes me wonder how thorough they are with the ashes. They are heartless. read more

I knew my beloved kitty was dying so I planned ahead, decided what I wanted to do with her remains, and picked out where I wanted to take her for cremation. I picked Final Gift based on location and reviews. They were absolutely wonderful. My kitty passed just before midnight, and I called Final Gift at 8:45 the following morning. They had me in by 9:30 to drop her off, and the ashes were ready by 3 pm. They came with a wonderful card with the story of the rainbow bridge and a packet of seeds to plant in my girl's memory. Even with the COVID-19 crisis limiting their services, they handled my cat with the utmost care. As I'd mentioned, my kitty passed at home and therefore I handled her remains and arrangements, which was much harder than I thought it would be. Final Gift made it simple. It was also so helpful that they are genuinely empathetic. Again with COVID-19, it's hard to find simple comforts. I really need a hug right now but can't get one. Final Gift gave me the next best thing! read more

Final Gift Pet Memorial Center - My beloved Blanche during healthier times. Final Gift handled with the utmost care, respect, and empathy. - Pet Services Near Me - Cranston, Rhode Island

My beloved cat Tilly passed (at home) on June 15. I later took her that day to Final Gift at Pine Rest in Buffalo, N.Y. I was told by Kevin, that she would be ready by the 16th or 17th, and that they would call me. I called on Saturday the 18th at 11;30 am (they were to be open till 1 pm), but nobody answered the phone, so I left a message to call me - again - nobody did, so I called Monday at 12:45 pm and spoke to Kevin. He said she was ready, and that he was going to make phone calls later that afternoon - how much later was that going to be? He couldn't tell me why no one answered on Saturday either! Anyway, when I got there about 1:30 pm on Monday, I rang the doorbell a few times (spacing each one a minute or two apart) because the door was locked - then I had to finally knock on the door. When he opened the door, all he said (curtly), was "we're short handed". He handed me the bag and I left. When I got home I saw on the certificate that my Tilly indeed was cremated on the 16th - why did I have to wait so long? I in the past have brought other pets there for cremation, and have never been treated like that - I am still so bitter that Kevin was so indifferent- especially since he is dealing with sensitive emotions. P.S. - by the way, he has his Realty Home Buying cards on the front table for people to see! Guess he is trying to do both businesses - that's probably why he does not have time to get back to people to pick up their babies! Shame on him! A response from Corporate Office would be nice! Kevin has my info - I do not want to put it on here. Patricia Barnhard read more

It still bothers me to this day that I paid for a private cremation and drove two hours to this office since the other in Cranston ct was under constitution. First I was arriving 10 min late because I got caught up and I called asking if that was going to be okay so that I wouldn't arrive there and be told to reschedule. When I arrived the location was empty and i had told the receptionist that I had called a few times and left a message and all she had to say was yes I got your message...meaning she heard each message I left and didn't feel the need to give me a call back. Second of all just as I was going to go in for my baby she paused me and asked if I wanted to pay now or later. I answered now because in my head I thought I'd get to get it out of the way and spend more time with my baby and that I wouldn't have the straight mind to do afterwards. I went to pay and it turned out that the urn that I had ordered they didn't have so I decided to just order another. There were some complications with that So 15 min go by and we decide to take care of it after. I'm finally with my Kiki , praying and taking in the moment. It was such a beautiful set up they had. But next thing I know I'm being interrupted over the urn and the price , completely unannounced , just walked right in. I shake it off. I'm praying now and now a few minutes later once again the receptionist comes in to me to inform me of the same situation AGAIN without knocking AGAIN. A few minutes go by and now one of the women is hovering over me telling me that there's another client coming and they don't want to rush the process with my Kiki. It was completely completely insensitive in a situation like that that I will never get to have again. I understand that I was a few minutes late and that could have given me more time but coming in completely unannounced, interrupting asking about money is so unprofessional and insensitive. There's a time for everything. Do better. Also just wanted to add that the only reason I was able to get a paw ink print is because I asked , they also don't include fur clippings. I personally feel like this isn't something I should have to ask for , they are called final gift. It's something that they should know anyone would want to hold close to their heart. The little things. read more

My beloved Siamese cat Pearl passed away unexpectedly from a terrible accident at home while I was away. First thing Monday morning I called final gift and left a message needing to make arrangements. I was contacted back very quickly and was able to bring Pearl into their care just an hour later. Upon arriving I was greeted and placed Pearl down. The girl at the front desk set up the viewing room with Pearl in it so I could see her one last time before the cremation, while I chose an urn. I was in brought to the viewing room so I could see my beloved Pearl one last time. The set up was beautiful and very dignified. Pearl received a private cremation in which no other pets were in the retort with her. Early the next day I received a phone call that Pearl was ready to come home. So I went down and picked her up and brought her home for the final time. A lot of care was placed the urn itself was in a velvet bag which also came with a care package. They are in itself was a beautiful blue Urn just something basic. I highly recommend final gift the staff is very caring professional and compassionate. I would like to thank the girl at the front desk from the bottom of my heart for all she did I didn't get her name but she was very nice and compassionate. read more

Final Gift Pet Memorial Center - Beautiful and dignified set up for my beloved Pearl. - Pet Services Near Me - Cranston, Rhode Island

Very disappointed. We advised my sister to use final gift after they were so wonderful with our 2 dogs (hence the 3 stars otherwise it would be lower). My sister lost her dog 2 days ago. Yes it was the day before Thanksgiving but we just wanted him picked up. Did not expect anything being done thru the holiday. When we called it said the mailbox was full and hung up on me. Don't advertise a 24 hour, anytime, any where, any way service if you are going to keep your mailbox full just to avoid holiday calls. Too bad for you we had to go elsewhere. I hope this doesn't mean you are headed downhill. I saw 1 or 2 other bad reviews about a very inconsiderate woman answering the phone. Too bad I had held your company in the highest regard. read more

I used their services to have my cat cremated a couple of weeks ago, I also wanted them to do the paw print for me she had the cutest tiniest little paws and if that was the last thing that I could've had of her then so be it, so I chose to go this route when I got the paw print back it looks like a raccoon paw!!! nothing like a cat, it was so messed up! I don't know who was in training that day but whoever it was, is not capable of doing the paw prints properly!! At this point it can not be fixed, so I reached out to the company expressed how furious I was about this. I was assured that the woman would speak to her supervisor and someone would get back to me immediately it's been well over a week nobody has reached out apologizing, offering a refund, or even trying to remedy the situation. I highly recommend not using this company and finding anybody else that's more capable of doing such for your last memories! I cannot express how incredi Angry I am for my final services!! this company sucks! I cannot attach the image for some reason but I have posted all over fb And on their page! Still no response.... read more

A couple of years ago, I saw a pamphlet at Swansea Veterinary Services for pet cremation, so I kept that information filed in my memory for the inevitable and sad future use. When my beloved cat died recently and most unexpectedly, I called SVS and they provided the number to contact Final Gift. I honestly don't remember with whom I spoke (I was distraught), but he was very nice and professional and gave his condolences. He didn't try to sell me anything, just took my information and explained that the individual cremation came with a cherry wood box and I could pay a little more for one with a picture frame. That was the one for me. I gave him my card information (payment had to be made in full) and he told me I could take my pet to SVS the next day for pick up (I live a bit far from Cranston, so Swansea was much more convenient). Again, he gave his sympathy. The staff at SVS was very kind and took the box with my cat very carefully. They also gave their condolences. Three days later (which included both a holiday and a snow storm), I got a call from SVS that my cat's ashes were ready to be picked up. They apologized for the delay and I assured them that, considering the weather and the holiday, the turnaround time was quite satisfactory. The cherry wood box is lovely and simple and holds a 4x6 frame. The bag they provided also held a sympathy card with the Rainbow Bridge story, a certificate stating that my cat had been cremated individually, a "how to deal with the loss of your pet" pamphlet, and a packet of flower seeds to plant in memory of the deceased. What a thoughtful package! There was also a coin and a card explaining that a donation had been made in my pet's name to RIVMA Companion Animal Foundation (www.companionanimalfoundation.org) which was incredibly nice. This is my first time dealing with the passing of a pet, so I didn't know what to expect. I thought I was just going to get a box of ashes, when in reality, I feel like the thought and care provided by Final Gift and SVS really gave my pet and my grief the dignity they deserve. read more

UPDATE to review... Matt from Final Gift followed up with me and we discussed my concerns and what went wrong at length many of which he was sending to management. But all of them were addressed ASAP he was able to find the actually discontinued Urn for me and had it delivered the very next day. Even though there were mistakes their amazing customer service to fix everything made an impression on my healing heart. I lost my fur baby right before Christmas after 15 years and this was the company my Vet used. While making arrangements I was so disturbing told that my poor Dice would be left at the Vet for the next 5-7 before being "picked up" additionally I was told his weight neither was asked for!! Today I picked up his ashes and not in a sealed envelope I found out he was cremated on Christmas Eve!! His Urn is wrong even though I told them Exactly what I wanted his brass name plate wasn't on it either I HAVE TO ATTACH IT (some assembly required). I'm disgusted upset heartbroken as is my daughter! I would never suggest this company SO UNPROFESSIONAL read more

I had to put my 13 year old German Shepherd down on 1/1/13. It was the hardest decision I ever had to make and the hardest thing I had to witness watching my baby drift off peacefully. The vet said I could either opt for a communal cremation, private cremation or take her home with me. I had initially opted for communal cremation but the next day I had called back and said I would want her ashes back and I would like a private cremation. They said if I wanted private I would need to make the arrangements myself. They said they use Final Gift for the communal cremations and that they do private ones as well. Having never done this before, I gave them a call and got a price that I thought was extremely reasonable and that included picking up the dog (in NH), cremation, the urn, and bringing her back to the vet's office. They made this very difficult process easy and were very professional and courteous. I just picked up the urn today and was very pleased with the quality of the urn. They also give you a personalized certificate of cremation, a nice card, a rainbow bridge token and a packet of flower seeds you can plant in your pets memory. I wasn't aware of all this but these special touches meant a lot to me. This isn't something I would ever want to go through again, but if/when I do, I will definitely be using Final Gift and I highly recommend them. read more

Received ashes back quickly and very touched by the special attention giving To Our cat Big Blue. The cedar box is Well made & his ashes were thoughtfully Put in a pretty blue sachet. His paw print In plaster & his name spelled out is extra special & something we will treasure forever. Thank you to the staff at Final Gift. read more

We lost our 15 year old cat and our veterinarian used Final Gift for his cremation. We opted to have a private cremation with his ashes returned in an urn. While we did not deal with the company directly, I could tell he was well taken care of. He is in a beautiful red urn that has a picture frame built in. Final Gift also sent along a card and some seeds to plant. I did have to email Final Gift with a question after he came home and they were quick to respond and offered their condolences. I am so glad my vet uses Final Gift and hope they are there for my other furry babies when they cross rainbow bridge. read more

After being with us for 18 years, we lost our beloved dog on Sunday. Candy answered all of our questions and was very kind, patient, compassionate, and professional when speaking with me about next steps. They arrived to pick up our dog within a few hours, and the man was also very patient and kind, giving us all the time we needed to say goodbye. Our dog was given back to us in less than 48 hours. They were really wonderful. read more

Very caring people, the first gentleman I spoke with was very kind and helpful and assured me that Jenna would get back to me as soon as she came in because it was the wee hours of the morning. Jenna called me and was very kind and considerate and helpful and compassionate. William came and picked up my best friend in the world and he was very gentle with her and kind. When William returned her he expressed his condolences. All of them were very thoughtful and kind, giving me a beautiful card and flowers seeds and a memorial. I think them from the bottom of my heart. read more

I can not express how grateful I am that I chose Final Gift for the cremation of my beloved pet mouse. I felt a little self-conscious bringing a mouse to be cremated, and also at how physically upset I was about losing him, but the woman who greeted me at the door when I arrived (I believe her name is Kristen) had kindness and sympathy in her eyes, and truly made me feel like Gonzo's passing and my reaction was just as valid as anyone else who has lost a pet. She answered all of my questions with no judgement, and when I mentioned I wanted to get my own urn for him, she said I could come back with it whenever I found it, and they would but his ashes into it so I wouldn't have to. We picked up his ashes today, and I so appreciated all the special touches of the card and pamphlets. Although it is something so awful and hard to have to go through, they made it slightly easier by recognizing how hard it is, which again, helped validate my feelings. My partner and I were talking about how hard it must be to work in that field- having to see sad pet parents every day, and we were so thankful to have received such caring customer service. read more

I lost my 2 year old Yorkshire Terrier, she had a liver shunt that wasn't compatible with life and although we did the best we could do to save her, it wasn't enough, after she died I was distraught and couldn't stand the idea of burying her so I called Final Gift, we dropped her off the next morning, as soon as I pulled up someone was waiting outside to retrieve her body, I went in and was amazed at how beautiful it was, to me it was like an actual funeral home, it wasn't what I was expecting at all, I was expecting a more clinical environment, the lady had asked me if I wanted to see her one last time, to which I said no because I couldn't bare looking at her like that, but she told me that I would probably come to regret that decision, so I thought about it and decided that I should, she had her husband lay Zailey in their viewing room, he brushed her hair, and put a blanket over her, and they told me to take all the time that I needed and I ended up sitting in that room with my baby for the longest time and not once did anyone try to rush me along, I came out and we discussed what I wanted to do, which we opted for individual cremation and I made her urn, but the prices were reasonable, I ended up paying $130 total, which included her paw prints in clay and a little tin to put her ashes in, and we just put the tin and her harness, leash, and toys inside of the urn that we made, the people that run Final Gift were amazing, everyone that I encountered on the 2 separate days that I had to go there for Zailey were kind and compassionate, and the atmosphere was perfect, my dog had just as nice of a service as people have, granted it wasn't a funeral or anything, but it was beautiful and that's all because of Final Gift, I just can't thank them enough!!! read more

It's tough losing a pet, especially so suddenly. Our 3 year old bull terrier was diagnosed with lymphoma cancer in April and gone in May. Final Gift services were tastefully done; we received a certificate of the time of cremation, wildflower seeds, a pamphlet on how to grieve the loss of a pet and of course the ashes of our sweet Girl. I could have done without the fluffy "rainbow bridge" story in the card included. Personally, I would have preferred a shorter, more meaningful blurb. Maybe about how each animal is treated with delicate care, & respect, or some reassurance that we made the right decision. Everything else was lovely, and if you are in the unfortunate need for pet cremation services, I would recommend Final Gift. read more