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    Countertop refinishing

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    7 years ago

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    Boston Stone Works

    Boston Stone Works

    5.0
    (19 reviews)

    If you're looking for high quality work and a solid knowledge base for all things stone, then see…read moreMona and her team of fabricators and installers. I finally made the decision to renovate my kitchen and found BSW on Angie's List and Houzz. From the beginning, Mona was patient and very knowledgeable. I started the process wanting carrera marble, but after going to the stone yard, Mona noticed that I was being repeatedly drawn to a quartzite (fantasy brown). I didn't even notice it until Mona pointed it out! So after I jumped into the bold (fantasy brown) and left the classic humdrum (carrera) behind, enter John and his team of installers. While templating, John even gave me suggestions on my choice of brackets for the floating counter. During the install day, the crew was friendly, professional, and quick! Even though there were slight modifications needed, which were explained to me in a clear manner, the install took less than 2 hours. I'm extremely happy with BSW and would recommend them to anyone!

    Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

    Carole Kitchen and Bath Design

    Carole Kitchen and Bath Design

    3.3
    (24 reviews)

    ​I strongly advise anyone considering this company to look elsewhere. Our experience has been a…read morenightmare of deceptive marketing and a total lack of accountability. ​The Major Issues: - ​Inconsistent Corrections: While the company initially corrected a few errors, they have flat-out refused to fix the remaining sizing mistakes, leaving us with a kitchen that simply doesn't fit together as promised. - ​Reneging on Refunds: At one point, they offered a 50% refund, a clear admission that they were at fault, only to withdraw the offer later. This level of unprofessionalism is staggering. - ​Deceptive Materials: We were led to believe we were purchasing "eco-friendly" wood. In reality, the material is veneered particle board. This was never disclosed to us during the sale. - ​Toxic Odor: Despite their "eco-friendly" claims, the cabinets emit a heavy formaldehyde smell. It has been nearly a year, and the chemical off-gassing still hasn't dissipated, raising serious health concerns. ​Bottom Line: Don't be fooled by their "eco-friendly" branding. You'll likely end up with off-gassing materials and a company that plays games with your money. Save yourself the stress and find a reputable provider who stands by their word.

    The contractor that you recommended has done almost nothing for the last 5 days. He removed the…read moreexisting cabinets and made holes in all the walls. The electrician that the contractor supplied helped make the holes and in the process cut through water pipes in the wall. The mess that has been made is incredible. I have tried to clean some of the mess that the contractor is incapable of cleaning himself. The contractor treats each small job like an impossible task that only he can solve. The contractor has lied to me several times. If I was working and not watching every thing he is doing I would believe his lies. I wanted a beautiful kitchen, but I have a disaster area that is not beautiful. This is a nightmare, but I am awake..

    Final Seal Pros - kitchenandbath - Updated July 2026

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