Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

This place has went downhill hill. I had been a loyal customer with them since 2006. September 3,…read more2025 I picked my Chrysler 200 up from them after paying $1200 for repairs. The car didn't make it to LCHS and back it was overheating. I called and was told to bring it back. When I pulled up to the place the oil change employees was pointing because it was something hanging loose from under my car. Marcus asked me to sit in the lobby so they could check it out. He had me sit there for hours with my child toddler and all. Didn't even offer me a ride home and I live across the street. I left a more detailed review of the situation in my previous review. After the review Bill reached out to me and said my review is killing his business and that he would replace my motor in my car on him. If I took it down. I called him back and asked him to write me a contract I recorded him on my other phone of him saying just give him some time. That was in December. I have not heard anything from him or anyone else at Basha. I lost my job and I've been in a rental since December 4, 2025 wasting thousands of dollars because my main car was also down. I've almost lost my home and I had to give my car back due to me not being able to afford the payments for a car that was not working. And pay for a rental to be able to provide for my family. I'm in a serious amount of debt and at risk of being homeless due to their negligence in handling my car repairs correctly the first time around. They robbed a loyal customer and has caused me to experience several financial hardships. I will be seeking legal action for reimbursement of rental car fees, pain and suffering, and lost wages. I gave this man 6 months and 11 days to fix my vehicle. I went back today and said what's going on with my car? It's still sitting in the same spot from six months ago. He told me I have to buy the motor and stuff now. This is after having valve gaskets and stuff replaced by his employee by the name of Marcus. I tried extending grace to Bil because he was experiencing his own problems with his mother being sick in another country and I thought I could trust him. In my past experiences he's never lied to me. But this has just been one lie after another. I posted the Google review he reached out to me we talked he said he'd send me the videos. FYI iPhones record the date and time the original pic/video was taken. He told me December 4, 2025 he had to get it from across the street. After waiting a few hours and not recieving a call back at 12:28pm and noticed my car was full of snow and looked like it had been sitting there for weeks. I recorded a video and everything. I get the video from Bil and it has a date stamped to it of November 28, 2025 at 4:43pm. When I tell Bil that he tells me on the recording they pushed it. That would be impossible the car windows had snow on them still. I've been holding on to these court papers but I'll be filing them in court tomorrow. I'm a single mother of two my kids didn't have a Christmas, we're on the verge of being homeless. While his business continues to thrive. Take it from me don't take your car there! You will be ripped off and lied to! This place is supposed to be better business bureau accredited. But don't waste your time they won't respond. Save yourself the headache and financial burden! O'Geen K auto on John R in Detroit is the best! Professional friendly service, no long waits for days, weeks, or months.

This is a self-serve car wash. I like this place and go out of my way to come here. I use the…read moretouch-free, drive-thru car wash. I've never had an issue and it cleans my car well. It's so easy to drive in and out of. I see them upgrading equipment and making it nicer overtime as well. You can use card to pay. Garbages have always been emptied and people are always using the vacuums, so I assume they work well. Give them a try!

Got charged 10$ for the self service wash when I used the card reader it said 2$…read more Later checked my account and it said I had been charged 10$ ... Pretty scummy if you ask me.

I can truly say a car wash that took the time with me made me happy and washed my Porsche I am…read moretruly happy even though my car did not fit on the tracks they still took amazing amount of care for my car I'm very very very very happy!! thank you guy! Onthis day of the review early in the afternoon at 1:50 PM they took care of me love this place .

This place never disappoints. Staff are super friendly and work well together. They always do a…read moregreat job and the equipment provides consistently great results, no matter how dirty car is. Don't pass them by!!!!!

Happened to drive by for their grand opening and got a free car wash. Everyone was very friendly…read moreand the car wash was great! They had very cool cash wash technology and lights. The vacuums worked wonderfully. They have great quality for the prices advertised. I'll definitely be back!

They work hard to do a good job for you they really do. I have been going there since they recently…read moreopened last year on Gratiot and 16 and I have never been so impressed with a car wash before. I just put my mom, mom in law and dad on their 9.00 per car plan for unlimited washes. Amazing deal!

I went here a few times after it opened, it's brand new and beautiful. I decided to get the…read moreunlimited monthly membership and I get at LEAST 3 washes a week. The staff is friendly and fast, the prices are competitive, and even when there's a line it goes by quickly. If you live or work in this area this is by far the best place to go for your car wash needs.

Other then a wash and have working vacuum's BIG PASS for me! Would like to be provided with rags to…read morewipe down inside and outside of my own car. Provided with a all purpose cleaner/window cleaner to wipe my windows/dashboard clean. A mat washer & vacuum that worked. Not worth the $30.00 I paid for a membership!

Equipment only works half the time so good luck with the vacs or air hoses!! Washes are about what…read moreyou would expect for $20 per month. All I require is working vacuums really because my primary job is driving Uber.

Always trying to get you to pay the monthly fee. Can't just drive up for a single wash without…read moregetting hassled. Not to mention everything shuts down at 8pm so if you pay for a wash and then want to vacuum your car, they shut down the vacuums at 8 too. They won't mention this when you pay at 7:45 either.

I have a brand new truck. I took it through the car wash there and it put a good 7-8 scratched into…read morethe hood of my truck. Long ones tol, like something was dragged across it. When I noticed it a little later that day, after my car wash. I drove back to confront the woman who I know runs it and ask her about it. She denied that her car wash would do such a thing. Even when I pointed out how the scratches go across, from left to right. What else would have done that? She still refused to acknowledge or make amends. I will never be back to this car wash. Such a shame too. I'm a long time customer there of over 10 years. She had a chance to make it right and she just denied everything. I miss the people who use to own this business. They were a lot cuter too!

The owner can't get workers to show up, so he doesn't wash your back end of your vehicle. My…read moretailgate was dirtier when I left the place. Real attitude problems. Pass this place up

Only self service yesterday, on a bright sunny Sunday afternoon. That said, they were out of soap…read moreand wax on the self-serve side. So I was able to power wash my vehicle with clear water.

February 2016, I gave the man $5 and asked "How are you today" and he snapped back with a reply…read more"NOT GOOD, I WORK FOR TIP" have a good day and I never went back!!!

False advertising for first time free wash. When I confronted the owner about the ad on their…read morewebsite, he called me a liar and started yelling at me. Horrible way to gain a new customer! I told him about the poor customer service skills he was showing and his response was "your parents lied to you your entire life" and then hung up on me. Overall this was the worst business interaction I've had in years!

This place damaged my rim cover and spoiler. I called multiple times and kept getting ignored even…read morethough the owner said he's going to call me back. When I visited the car wash and talked to the owner, he showed me the SURVEILLANCE FOOTAGE WHICH CLEARLY SHOWED THEY WERE AT FAULT. Even seeing the evidence with his own eyes, he still just said "I'll call you back." Eventually he told me he refused to recover the damage and I was at fault, when his car wash ripped off my spoiler and the camera caught everything. Very dishonest and unprofessional.

I'm always here most Sunday. Great car wash and reasonable prices. It normally pack like this…read more But it goes pretty fast. Great service to rinse your car off with all this snow.

I've been to a couple of different locations. The service in the work has always been great until…read morethe last time I went to the one located in Rochester. My driver's front seat mat was still dirty and they did not do a very good job on the interior windows. They were smeared. That's the first time I wasn't satisfied otherwise I would've given a five star rating.