I like this credit union and I love this location. I'm so lucky it's just right down the street,…read moretoo. I can even stop at times or kahala mall or Foodland because everything is so close! I opened a Hawaiiusa account a long time ago because they were doing a promotion for teachers. I like that they offer things for teachers. This branch particularly has very nice tellers. The line can sometimes get long, but the tellers are fast and they're so friendly. They all seem to enjoy working here. I like the parking lot. I've never had to wait for a space. I don't have to pull a ticket like at the other downtown Hawaiiusa location, and I don't have to walk so far from my car to get to the doors like at the Ward location. I've never had issues with keeping my money here. I use the online site to check balances and transfer to other accounts. It's been a 10/10 experience using this bank and I would prefer to come to this location as opposed to all the other locations any day. They even have popcorn sometimes. I love popcorn.

This team is made up of individuals who love their job and make you feel like one of the family.read more

My husband and I were extremely blessed to work with Ms. Kiki Kise (kkise@asbhawaii.com;…read more808-425-2310) as our Loan Officer for securing our condo loan. Our realtor, who we also were extremely blessed to work with, Mr. Sean Lopez (sean@CorcoranPacific.com; 808-772-1405) recommended Kiki to us, and after a couple of email exchanges, we were absolutely sure Kiki was the only Loan Officer we wanted to work with for the loan process. We truly can't say enough positive things about Kiki: she is so incredibly knowledgeable, conscientious, professional, kind, helpful, pleasant, meticulous, extremely responsive (on weekends & on short notice too)! We had researched and virtually or in person looked at over 60 buildings and countless condos in the Honolulu area. Ultimately, Kiki was the person who gave us the information about the condo seller and condo that we eventually purchased! Kiki guided us step by step through the complicated loan process and amazingly made it easy and understandable for us. She answered all of our questions--and we had quite a few questions since this was our first property purchase in Hawaii. If you are looking for an honest, dependable, knowledgeable, super responsive, kind, compassionate and 1000% (extra zero intended!) supportive Loan Officer who can offer you great and competitive loan options, we heartily recommend Ms. Kiki Kise!

Paul Santos is amazing, he worked diligently even when there was a few obstacles prior to closing…read more I would work with him in a heartbeat. His assistant Amber kept me updated and made sure all docs were submitted to the lender. Both were honest, caring, and hard working individuals.

I love Territorial Savings in Kailua! They are so friendly and helpful. The banking products are…read morejust what I need and the interest rates on their CDs are great. Highly recommend Territorial Savings and this location.

This is a great bank with lots of locations. I with they had longer business hours but other than…read morethat it's a great bank with friendly staff

Great location, plenty parking, friendly staff. Mostly no long lines like other CUs…read more Also, stores (Times, Longs) and food places. I use Kamehameha FC as my shared-branch.

Poor training. Couldn't hear what the teller was saying. I could tell I was dealing with a…read morerookie, but she was far from ready for the floor.

I've been with Charles Schwab for a long time. I'm talking for a very long time. One of the…read morereason's I've been with them for such a long time is because my dad started me investing since I was younger with Charles Schwab and I never left them. Some of the reasons to be with them are below. I broke down some advantages and some disadvantages. The disadvantage has a easy fix if you ask me. If you are a beginner investor or a player in the stock market, Charles Schwab is an excellent place to invest and is often rated as one of the best overall brokerage firms in the industry. It caters to a wide range of investors, from beginners to advanced traders, offering a robust combination of low costs, comprehensive tools, extensive research, and strong customer support. They also provide resources for virtually all types of investors. Beginners benefit from extensive educational materials and support, while active traders gain access to the powerful, customizable thinkorswim platform that they acquired when they merged with TD Ameritrade. They offer $0 commissions for online U.S. stock and ETF trades, no account minimums, and no annual account management fees. Wide Range of Offerings: You can invest in a vast array of assets, including U.S. and international stocks, ETFs, mutual funds (over 7,300 are no-transaction-fee), bonds, options, futures, and forex. Strong Research and Education: Clients have access to high-quality proprietary and third-party research from firms like Morningstar and Argus, along with top-tier educational content, live webinars, and charting tools. Customer Support: The firm is highly regarded for its customer service, offering phone, chat, and in-person support through its extensive network of physical branches. Me and my family has witnessed this as we spoke to No'e (sp?) at this branch and he helped us out a lot with his vast knowledge with our parents living trusts and all the paperwork that went along with it. He was very helpful as well as his mainland counterparts. One big drawback is the lack of Direct Cryptocurrency Trading: Schwab does not offer direct spot trading of individual cryptocurrencies, though it provides access to crypto-related funds and ETFs. Then again you can do this yourself. Just make sure you have a digital wallet where you can take your crypto offline so no one can hack you. Just don't lose it as you can't retrieve it once it is lost or stolen. Come on down and see how Charles Schwab can help you secure you financial planning and investing.

Seems many Charles Schwab's offices. If it's the one with Kim Mullen as partner, definitely avoid…read more Witnessed my friend go through some unfortunate servicing there. However, if it's another office, not related, then it should be okay.

Another reason why I believe I made the right decision by switching banks last year to Central…read morePacific Bank (CPB). Recently I was gathering my tax documents ready for my CPA but could not locate my 1099-INT from CPB. I was able to obtain a digital copy via their chat message on their mobile app but noticed the document's font was on the small side. I forwarded the digital copy to my CPA and was concerned about possibly misreading the 1099-INT so I decided to stop by CPB's Kaneohe branch. Located on the far end corner of Kaneohe Bay Shopping Center that's near Donut King and across the street from Leonard's Malasada Mobile at the corner of Windward Mall, this branch is one of CPB's 27 locations statewide. They are conveniently located in Kaneohe with ample parking and also operates 6 days a week. Plus, they are near my part time job. I walked up to the teller on a State holiday afternoon with no line and requested for a duplicate 1099-INT but it was tricky as I had changed account registration after opening my account in September 2025. The teller had to reach out to another employee for assistance. It was perhaps a matter of less than 10mins for the teller to obtain a more visible 1099-INT. I then hand delivered this to my CPA's office a few days later as the receptionist at the CPA's appreciated a more legible copy. Mission accomplished. I'm very pleased with the service so far extended to me at CPB, especially the willingness to resolve my issue and attend to my banking needs. 2026 #45

My parents are long time customers of CPB since the late 50's! Now in their mid 90's they still get…read morethat old fashioned customer service that CPB is known for. Always greeted with a smile and a hello. Thanks CPB for always making my parents feel like they matter.

Usually dont have issues at this branch but had a rude experience with teller #1429 and her male…read morecolleague on 1/24/26 around 11:30am - 12pm. They were rude and condescending instead of being helpful and understanding when I had a misunderstanding of what numbers were needed for a shared branch account. I simply provided what was listed on my statement. Ive listed the same numbers before with other tellers and they have never told me I dont need the last 5 digits of the shared branch number. So how would I know? They found my account pretty quick (cant be more then 5 minutes), so not sure why their fuse was so short. I hope this is NOT how they usually treat customers, especially if they're elderly where extra help is needed.

I'd probably put half star if I could. Service was unacceptable. My husband went in before I did…read moreand waited in line with 3 tellers at the windows. When he was to go up. They all closed, yet opened when another man walked in and helped him. He went behind that customer and waited. Yet, received NO HELP! Left him standing there. He waited in line and in that bank for over 30 minutes and wasn't helped! Yet, when I walked in to see what was going on, then I was offered help. WTF?! Straight pathetic, he was being nice. Never again! I told him switch banks. At least mine offers nice greetings at the door. ​

I had an unexpected financial emergency and needed money right away. Mahalo to Princess Rosal for…read moreher professionalism and for being so personable. The same day application, approval and fund transfer to my bank process was so fast! One Main really helped me out and saved the day!

Having survived a pandemic financially was really tough. Decided to seek some help from this…read morefinancial institution and this particular branch on South King Street was very pleasant to work with. Ray M. Mota was very warm as well as Belly Jean Sotelo. Kayla also helped along the way. Mahalo for your help. Everyone should give this place a try!