I gave Kendall Naya from Myers Capital Hawaii a five star!! If there were more stars I would rate him higher. We'd like to thank Kendall Naya and Sharlene Aoki from Myers Capital Hawaii for refinancing our home into a much lower interest rate. During this COVID period where everyone was very paranoid financially it was a very trying time. We can't thank them enough for all their excellent service. Never in my entire life thought a miracle could happen with my refinancing on my home mortgage. Plus the amount of time it took to process was amazingly fast with the help of Sharlene Aoki. Everything went so smooth and no stress. She made sure our transactions was well prepared for the closing. Amazing job!!! Kendall is the most patient and understanding loan agent we have ever met. He and Sharlene made us feel like family and so easy to work and communicate with them. Kendall was always efficient with answers that we had and he would always return our calls fast. If it wasn't for him we'd still be stuck paying a high payment with a higher interest rate. Thank you Kendall and Sharlene for the best experience we ever had processing our mortgage and for your kind thoughtfulness. Plus Kendall never forgets us as his client and I recently got a Birthday Card from him. read more

Myers Capital is a quality company, We have just completed a refinance of our primary residence and would like to thank Reed Myers, Myers Capital and specifically Jannelle G. for all the help to get this done expeditiously and smoothly. My wife and I have worked with Myers Capital for over ten years. We have done multiple refinances over these years with Myers Capital and their professionalism, knowledge, communication and courtesy has always turned these stressful transactions into an opportunity for us to become more knowledgeable and informed to improve our overall financial situation. Janelle was very knowledgable, thorough, and respectful in all our communications thru this refinance process. Janelle guided us in gathering all the required documents to present to the loan companies, to ensuring all documents were signed and correctly completed by us to eliminate any possible delays that could have affected completing this refinance with no complications. Janelle was always available to answer our concerns either thru telephone calls that same day or e-mail responses within one day if not the same day. Janelle's Courtesy, Respect, and Patience has made this a rewarding and satisfying experience. Sam & Moni G. read more

We have refinanced many times throughout our years as homeowners and our recent refi with Reed Myers was by far the quickest and least painful experience ever. He does not deliver cookie cutter service, as everyone's financials and needs are different. He ran the numbers and presented options that were very helpful. His staff is warm and welcoming as well. If you have all your documents together and are on top of your finances, good or bad, you shouldnt have any problem sitting down with Reed and discussing options and what works best for you. It's a family business, a local business, and Reed takes pride in helping his clients and saving them money. We had a great experience so don't understand the negative comment. As good as Reed is, he's not a magician, so if your credit score sucks -- it will suck no matter where you take your business. We would suggest you listen to his advice and take the necessary steps to repair it in order to get the refi rates that will save you money in the long run. We highly recommend Reed Myers and Myers Capital. read more

We'd like to thank Kendall & Sharlene for making a miracle on refinancing out interest rates. Kendall worked very hard in getting the lowest interest rate for our mortgage refinancing. He was super efficient and fast. Sharlene handled the processing of getting everything together to escrow and her service was very excellent and thorough. Whenever I had a question Kendall always responded back fast and Sharlene would always email me with the answers immediately. Due to the pandemic we could not go to the office therefore working together online they did everything & we were amazed how efficient they were. They were super patient and so personable and fun to work with. I call them my MIRACLE WORKERS who really gave us the chance to refinance our mortgage and they deserve the 5 stars!!!! I recommend Kendall Naya and Sharlene at Myers Capital Hawaii to anyone whose planning to refinance or apply for a Mortgage loan. Thank you Kendall and Sharlene !!!! read more

I just wanted to leave a short comment to say how incredibly pleased I was with the way Myers Capital handled my mortgage loan. They definitely exceeded my expectations in financing my loan. From start to finish, this by far was the simplest, fastest, and most efficient loan process that I've ever had & I've refinanced quite a few times. Reed was very knowledgeable, hardworking, and was great at communicating with me in anything he needed from me and vice versa with my needs. I really appreciate all his efforts and hard work he puts. My processor was fast, efficient, and definitely gets the job done right and I was just so very pleased to be working with the Myers Capital team. I just wanted to express my gratitude for all they did! I'll make sure to come back if I ever decide to refinance again in the future. read more

10/10 experience working with Myers Capital. They were 110% honest, transparent, and eager to work with my boyfriend and I when it came to our mortgage. From the get go, they offered us their BEST quote and provided us with many options for financing. We were fortunate enough to work with Tara Weston. She was VERY easy to talk to, VERY willing to help, and VERY knowledge. Unlike most agents from other companies, she spent time educating us, rather than just spitting out numbers and unfamiliar terms. I highly HIGHLY recommend working with Myers Capital. They have top notch customer service and most of all, they are real people, not just some money hungry company that doesn't care about YOU. We will definitely be working with Myers Capital in the future. read more

Lisa and the team at Myers Capital did an excellent job helping us and our son finance a home and a condo. We were informed of lower mortgage rates and then assisted in the process of refinancing which saves us hundreds of dollars each month. Our son who is in the service was able to purchase his first condo. Lisa did an excellent job facilitating all the paper work which was challenging as he is stationed in Baltimore and buying the condo for his next assignment in Honolulu. We also LOVE all the awesome thank you and birthday gifts Myers Capital is so thoughtful to send. Everyone is so easy to work with and always accessible. Took all the uncertainty and stress out of financing a home purchase because we felt we could totally trust them. read more

I am 78 years old, have multiple properties, so have secured mortgages or refinancing many times. Reed Myers spent two and a half hours -- for the very first time, I finally really understood the process and my options. I committed and felt completely comfortable with my informed decision. In all previous transactions, I felt like I had to impress the institution/loan-officer for the "favor" of the loan. Who is the customer? Previous offers felt scripted and impatient, and focused to satisfying "their" rules, not my needs. Myers Capital treated me as a valued customer, and Reed Myers even mailed a personal handwritten Thank you note. read more

Lisa Fasano did a fantastic job securing our HELOC after numerous tries to satisfy both the lender's and our requests. She kept us informed and in the loop of any updates throughout the application process. She never gave up and worked relentlessly to obtain the loan amount we were looking for. She is professional, efficient, knowledgeable, friendly and very accommodating to one's needs. I highly recommend Lisa and the whole Myers Capital ohana as the best company to secure a home mortgage, re-fi or HELOC. Thank you again Lisa, and will look forward to working with you again if in need of any future loans. Aloha! Randy U. read more

I choose Myers Capital because they will explain all of the documents and signatures through the entire process. This is my third time doing business with them and this time was the best because I didn't have to leave my home and Reed personally and persistently pushed our refinance forward when we were in the final stretch of getting our loan approved. Overall they are better than any other lender I have dealt with. They've successfully help me get two mortgages and my parents with a va refinance. They are better than my credit union, and any bank or other brokers I've tried to do business with. read more

We wanted to take advantage of great interest rates to refinance, and reached out to Kendall at Myers Capital. We've refinanced with him in the past, and he immediately remembered us! He quickly reconfirmed our information and sent a clear list of documents that we needed to gather. Kendall and his team were very easy to work with, quick with email replies (even late at night), and made the process easy. We were handed to Sharlene to complete the processing of our loan and just like Kendall, she was quick and easy to work with. From start to finish, we refinanced in a month and are thrilled! read more

This is the second time that my wife and I have refinanced our mortgage with Myers Capital Hawaii, both times, we have had a great experience in both communicating our needs and getting expert advice on appropriate courses of action to take. We are getting close to retirement and this decision was a critical element in our long-term plans in being properly prepared for that part of our lives. It wasn't only about the low interest rates. It was about the relationships and trust that we built over the years in having a caring organization help with this important turning point in our lives! read more

Working with Lisa has been an outstanding experience. She brings a rare combination of professionalism, clear communication, and a genuine commitment to getting things done right. Throughout our collaboration, Lisa was proactive, reliable, and consistently supportive--always ensuring we had what we needed to move forward efficiently. Her attention to detail and willingness to go the extra mile made every step of the process smoother and more productive. Lisa is truly a pleasure to work with, and I look forward to partnering with her again in the future. read more

We had an appointment with Myers Capital yesterday and worked with Tarah. We were very pleased with the service that we received it was beyond our expectations. Being new to the real estate area we had a few questions but never once felt that we were asking a little to much. In matter of fact she told us if we come up with anymore questions to feel free and email her and she'll get back to us. We can't wait to find a property and finish the deal with Tarah!! Anyone out there looking for a mortgage give Myers Capital a try you won't be disappointed!! read more

Jeremiah did a great job of helping my military client to buy their dream home in Hawaii! As a realtor, good communication with the lender is extremely important. Buying a home is totally teamwork. Timing is essential in this competitive market, he is very professional and driven, he acted super quick on getting my client's a pre-approval letter and locked a great rate for them, also guiding them on every step along the journey. Yes! We just closed a stunning home with him. He will be my to-go lender in the future. You can definitely trust him! read more

Tara and Janelle were so helpful during our recent refinancing! They were always quick to respond to my questions and were very knowledgeable about the process. I paid very little in refinancing and saved a lot of money. I got a great rate too. I will always look to Myers Capital for my mortgage needs. They always try to find the best rates and I will never go back to a traditional bank again whose rates are consistently higher than what they can find for you. They also sent me a delicious box of Mrs. Barry's Kona cookies as a thank you! read more

Absolutely the best service in mortgage refinancing ever. I've been through several refinance people that have been a nightmare, but Myers service was just impeccable. Professional, efficient and with always a pleasant attitude. They coordinated everyone from underwriting to appraiser, to escrow and notary at closing so smoothly, and always to your convenience. Refinancing can be so stressful, but it was such a pleasant experience with Myers. I would recommend Myers to anyone! Mahalo to all the hard working staff at Myers! read more

I was completely satisfied with the great service I received on my refi. I initially met with Reed who did a credit check and my score was very good that I was able to get a 2.865% loan. I was also able to take a big chunk of my equity. I owned a house in Vegas and a condo in Mililani besides the refi of my home in Honolulu so I experienced a lot of buying, selling, and refinancing. Myers Capital was unequivocally the best of all transactions. I convey, via this evaluation, my highest recommendation. Billy English read more

My wife and I were contacted by Reid Myers and he informed us that we would qualify for a better rate. Not only is he a good guy but also very proactive in ensuring clients are taken care of. From there the experience with the Mortgage Processor (Joan) was outstanding. Kept us informed of requirements and next steps and ensured that any issues were taken care of right away. Always a pleasure to deal with Myers Capital and I would recommend them to anyone looking to make a housing move. read more