Came here to get the camaro serviced and have had nothing but awesome service! Made my appt online and came in early Saturday am. Thank you Chris for your unending assistance with my parts, service & last minute courtesy vehicle assistance until my car is 100% ready! I would highly recommend using this dealership for purchase or service. No hidden fees and great friendly service is what you will see if using Findlay Chevy! read more

Findlay Chevy GMC - Car Dealers Near Me - Bullhead City, Arizona

I told this Jose Iniguez multiple times that I have sold the car and he continues to send me AI emails saying "are you still considering trading with us?" when I was never going to trade but sell. I continue to get these emails from his AI assistant which he clearly isn't reading. I want to know what kind of management hires a person like this? Irresponsible use of repetitive AI queries that drown the customer in messages he doesn't even read? I won't forget what company he works for. If this disappears, it's because they apologized. I suspect they won't. I didn't do business with them and yet he continues to harass me. Be warned. Even the link to their website doesn't work if you click on it in the email and then when you managed to copy it and get it into the search bar an AI assistant immediately pops up. What happened to being people, real people with other people? I thought the very last would be salesman but here they are. read more

Findlay Chevy GMC - Jerk who is harassing me - Car Dealers Near Me - Bullhead City, Arizona

Although we did not purchase a vehicle here. I felt like Jacob was genuinely kind. They did Not have the car I wanted here, and them bringing the car did not make sense. He took his time. Listened , and was kind to my littles who were with me during the debating time. My little dude was impressed with the corvette in the show room. They let him sit in it. To a 5 year old that's the best day ever. I'm leaving this review due to their customer service being 10/10. Thank you Jacob. read more

Low balls offers if you want to sell but maybe if you trade it in you can get more, lol. Sleezy used car salesman.

I wish I could give this place negative stars. This company gave me hands down, the worst, most miserable and laughable customer service experience in my entire life. Up until this point I was under the impression that it was impossible for people to be this unprofessional and stay in business, but I suppose it's a lot easier when you're owned by a multi billion dollar company. I came in to fix an oil leak on my 2000 Blazer. Very simple fix, just needed a couple seals, rear main gasket, approximately 15hrs of work and would take about 5 days is what I was initially told. That was approximately a month ago. Over the course of the past month I've received about five calls from them saying they need to replace parts of the car that I never even asked them to touch. It seems like the stereotypical "hey this guy doesn't know anything about cars so let's milk as much as we can out of him" but I'm just speculating. Regardless, their service representative repeatedly forgot the details of my service and even thought it was funny that I expected him to know the status of my vehicle. DO NOT TRUST THESE PEOPLE WITH YOUR VEHICLE. I finally got my car back yesterday and of course, there's some clicking noise in the engine (that wasn't there when I brought it to them) and they say that I am liable to pay for the fix, even with all of these parts having a warranty that is literally one day old. All in all, I'm surprised this place is still in business if they treat all their customers like they treated me. Absolutely horrible place masquerading as a shop, and if it shuts down today it wouldn't be soon enough. read more

Worst service department I have ever delt with. left parts and nut and bolts off, when they said it was finished. Missing parts caused many problems down the road. Was told by the service manager they would take care of the bills, he lied. They would not help at all. I would give this place a negative rate if possible. I would not even let them check my oil. read more

Came here to see if we can get a new or used car but they refuse to help us get into a car. Outside there's a sign that says we buy cars even if they aren't paid off. SMH they wanted a lot down just to get into a car smh even though we had a trade in.Taking my business somewhere else. Don't come here read more

These guys were great. We had a key that would not turn in the lock - came in on a Friday - we were going to have to rent a hotel room if they didn't get it done - and they didn't have a copy. They had to MacGyver something and it worked - we slipped out of there at the last minute. :) read more

Can not for the life of me get a hold of anyone in any department, phone rings, says this call may be recored and then it disconnects. I have tried for day at Findley Bullhead and then thought I'd try at Findley Toyota when I purchased a truck, same thing. I do not understand how anyone can run a business like this. I live to far to drive out there and should be able to call if I am trying to get some service done. read more

Today me and my bf were supposed to meet up with a guy called nick at 4:30 to look at a car end up with a different guy and give info about what we would be interested in but they didn't even show me the car I was interested in they didn't even Try to help us out so I'll go take my business somewhere else read more

I was sold a vehicle which I paid cash. It had a hammer in the radiator. Everyone kept referring me to someone else and I was told to reach out to a different person because my calls weren't returned. The car is now being serviced by TirePros. The guys were arrogant and one was even laughing when I left. I am 74 and that was all the money I had and they knew it. Seems no one is in charge. No calls returned. They had the cash so sorry lady we can't or won't help. Absolutely No One could help even though they kept saying we want to help. I'm absolutely appalled this business is in business. They don't deserve a star!!! read more

Outstanding service, customer service and accommodations. Free shuttle ride to Laughlin and a clean truck when I returned.

Went in just to see what was available. There I met with Parker, a very nice young man. He asked what I was looking for in a vehicle and was a very good listener. Long story short, I drove home in a different car than I arrived in. Thank you Findlay and Parker read more

Findlay Fort Mohave lied to me saying my vehicle was properly reconditioned and passed a "172 point" inspection. When shown the inspection it had "55 points". They lied and said fluids were changed. They weren't. They 1st printed my sales contract for a DIFFERENT DEALERSHIP... the list of problems goes on and on. Stay away. Jake Batty is liar. Tristan is a liar. Shane is a liar. This place is loaded with scumbag salespeople. Attempts for resolution were ignored. Do not buy a vehicle here. read more

I bought a truck from Finlay yesterday. A young man named Parker was our salesman. He handled the negotiations very well and we ultimately got the deal done. The finance manager, Shane, is very professional. He Explained warranty and finance options with no pressure. Also, he found out we only had one key fob and offered to make sure we got the second one soon. lastly, this character, Michael, set up all the technology and explained what each function does. This guy won't let you leave until you demonstrate you know the vehicle lol. The Fob key will be the test on how this dealership treats the customer after the purchase. TBC.... read more

Its a shame General Motors even allows this company to even hold a dealership franchise. the absolute worst service department i have ever delt with. I do feel sorry for the Techs that work there, because the service advisor makes it seem like all the faults IS with them. (or the Techs truly are this bad?????) but the failure doesn't fall entirely on them. The service manager and service advisor is uninformed and terrible at communication and forget doing what i did and try and get the dealerships General Manager involved! They had my truck for almost 6 weeks blaming the Tech for having trouble with every job he worked on delaying him getting to may truck?? Then, they used the old "are parts are still being held up by covid"! really? its 2025!! And when i said forget it, ill just buy a new truck, the general manager slapped me in the face when he said "he will give me $750 off a new 2500hd"! Its a freakin $85k truck! $750!!!! IF YOU BREAK DOWN ANY WHERE NEAR BULLHEAD CITY, JUST PUSH YOUR TRUCK ANYWHERE ELSE BUT HERE!!! read more

Would give zero stars, my husband and I spoke to a Michelle and Gage at the call center for Finley Chevy and Bullhead city. We made a deal on a car a GMC Yukon. We texted back-and-forth with Michelle and Gage. We explained that we had a price match for a car from California And wanted them to honor it so we could do business with them. They agreed and told us to put a deposit down of $2000 to hold the vehicle. We asked them for a proposal. Michelle said she would send it to us and then her story changed When my husband and I went to Findlay before our trip to Idaho. We went in and told them we had about 10 minutes to leave the deposit because we needed to be on the road. They agreed and said to sit down so we did and they walked away to call Gage gauge Michelle supervisor to ask them what the agreement was and to get the final proposal for the vehicle. We waited and we asked if we could see the vehicle so they brought it around and we looked at it. Then another gentleman came out which I forgot his name and gave us a whole other story with a whole new price, I was so angry. I yelled at them and told them we had already made prior arrangements and a final PRICE out the door agreement and they didn't wanna honor it. They gave us the runaround and told us that their price was firm and then came out to say we can't give it to you for the price you want and we're trying to charge us California tax on top of theirs and when the sales saw that I didn't want to hear what he had to say he said we can honor it but it would still be more, I told my husband let's go and we left. We tried to reach out to Gage and Michelle and Michelle just so happened to leave supposedly to her daughter's Christmas recital and gauge was on a phone call and said he would call us back. It has now been three days. We got no call back and no responses to our text messages do not do business with these people. They are scammers they lie and they don't hold their end of the deal. I will also be posting screenshots so you all can read the text messages between us. Shame on you Findlay for the way you do business you just lost out on full pay out for this car. We will never go back to this place again. One more photo couldn't post but if anyone is interested I'm happy to share it with them just DM me. read more

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Need to change your service department. More than a 2 hour wait for oil change, balance and rotation..... This isn't the first time. Customer service staff that I worked with are nice but this place is ridiculous! read more

Just a HEADS UP IF YOU'RE A SINGLE FEMALE SHOPPING ALONE .*THIS REVIEW is for the Findlay Used Car store on hwy 95 in Ft. Mohave AZ I spent some time at this dealership yesterday. On a lark, I drove into their lot to see what they had to offer and true to used car salesmen form, they tried to basically "nail" me, right off the bat! I vamoosed when I felt the "pressure".... but only after they tricked me into giving them my social security number. NOW.....TODAY I get a CREDIT ALERT in my email for a "car loan inquiry". Well....yesterday those DOGS weaseled out of me my social security number saying that they HAD to have it for WHATEVER-THE-HECK-THEIR-EXCUSE--WAS...I actually don't remember.... as they were SO SLICK extracting it from me BEFORE I even expressed interest in buying any particular car! So, this morning I get this "credit alert" for a potential car loan.....WHEN I HAD TOLD THEM I WILL GET FINANCING FROM MY OWN BANK....IF....I decide to buy something. I just wanted to see different vehicles and they were drawing up a contract BEFORE I AGREED TO BUYING ANYTHING! It was horrible and it was scary. They put a lot of pressure on me. I felt SUPER vulnerable--and at their mercy, because I COULD TELL that the whole time I was there, they were trying to trick me.....and they were SO good at it, I didn't even see what hit me. Now, I have to somehow see how I can get THAT off of my credit report.... because just THAT one inquiry ALONE lowers my credit score! * PS... I forgot to mention adding insult to injury, they offered me $500. as a trade in for my car that blue books at $7000. !! read more

Be very careful buying from this place they over charge you and don't stand behind the cars they sell they run on commissions

In from out of town, had to get something serviced in my Volt. From the phone call to make an appointment to the time we left everyone was so helpful and so nice. I appreciated the quick text updates and text/email with full report of issues. Thank you Sean for quick check in and drop off. Thank you Justin for your honesty and professionalism. Will definitely recommend to everyone, especially my fellow female friends. read more

I called Findlay Chevrolet for a replacement truck battery. Sparky answered the phone and provided a quote and additional information on the battery warranty. Later I purchased the battery. I received excellent service. I strongly recommend this business. read more

Jokers! we have a home in BHC and I called them wanting to order a 2023 Vette Convertible. I told the salesmen that Rydell near my main home is $3000 over msrp. I told him I was ready to order at msrp. He told me would get back to me. indeed he did, with the spectacular price of $55,000 OVER STICKER! YES U READ THAT RIGHT $55000! Not a zo6 or e ray, a regular c8 which I told and showed them was offered ALL DAY OONG AT RYDELL CHEVROLET IN NORTHRIDGE for $3000 over msrp WHAT A BUNCH OF CLOWNS!!! ALL thats missimy is the clown suit n red noses LOSERS! read more

Took my truck in for oil change and tire rotation. Booked appointment online. Technician called to confirm appointment. Said computer booked wrong time, so had to choose another time. Inconvenient, but okay. Got to dealership, checked in, and was presented with estimated cost. Told technician I booked a special online and showed him price. He said, "we can't honor that price. There's something wrong with the online reservation system." Told technician that's not my problem and asked him to honor what I had booked and had proof of price-wise. He took it to his manager who denied the quoted price. I walked out. I've had nothing but issues with this dealership in recent years. Terrible customer service. Sad that I've been a customer since 2007. Will not go back. read more

Findlay Chevy GMC - Online reservation with price for Findlay GMC in Bullhead City. - Car Dealers Near Me - Bullhead City, Arizona

Very disappointed with my last visit. I booked an oil change and front breaks. Pretty simple and straight forward, right? NOT! I dropped my truck off at 8am and heard nothing from them for 8 hours! I called to check on the status, and the guy came back on the phone to let me know they had to order my break pads. He then asks me if I want to leave it overnight. Are you kidding me? They said the manager would be getting a hold of me and nothing. So disappointed. Findlay Chevrolet, do better! read more

Manny Was great! There was a few hiccups along the way and he helped fix them every time! Thanks Findlay! read more

Findlay Chevy GMC - Car Dealers Near Me - Bullhead City, Arizona

Bought our 2021 Chevy Silverado 1500 at Findlays. At the time, SUVs and Crossovers were hard to find. But we got a great deal on our truck. Financing was easy , no hassle. Sales staff are knowledgeable and no pressure to buy. The service department is excellent. Always take my vehicles there for routine maintenance. Highly recommended read more

Worked with sales guy on a ford flex for over 2 weeks waiting for a part to show up before they could sell. Was called and told it was available Test drove then told it was almost 4000 more than advertised for ad one they haven't done to it yet. (Clear bra, ceramic coat, tint). Will not buy from a dealer that does this. read more

Findlay Chevy GMC - Advertised price - Car Dealers Near Me - Bullhead City, Arizona

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I have asked three times for a copy of my warranty I moved, and, in the shuffling, I have miss placed it. You would think they would be willing to help me out. It was the transmission Findlay put in that is having issues. read more

Dropped off vehicle for warranty repair. Waiting for shuttle for the past 20 minutes. Next I'll get a ride. And they charge gm 15.00 for this terrible service. 30 minutes laterfinally the shuttle showed up now waiting for the others read more

Do not go to Findlay they have hidden fees and don't sell cars for what they advertise for. Don't fall into their trap of adding in extra coverage on the paint read more

I had one of the best experiences with purchasing a car that I have ever encountered in my life. Not only did Alex Bird help me in finding the specific car I wanted but he also was able to help me get into a practical payment for it as well. He took the time and effort to truly make it a wonderful experience. Also Mike Costa the delivery specialist helped me understand all the benefits to owning a Buick. He took the time to explain and set up all the benefits and features which I have never had in any experience with purchasing a car. They truly care about there customers and it really showed with my experience. You guys rock keep up the amazing work!! read more

classic bait and switch dealership, offering "competitive pricing" until final offer received , then dealership "add ons" and markups. classic shitty dealership behavior, trust no one there. DO NOT drive from more than 30 mins away without seeing the "out the door" price estimate FIRST. read more

Car I was interested in was advertised at 31509. After they ran my credit they came back and stated that car is now 3971 more. They stated that they ceramic coating on each car whether new or used....I didn't ask ,request or wish to have ceramic coating. Again this was all explained after credit appraisal completed. They responded that they would negotiate ceramic coating and knock 500 dollars off asking price. It was like a bait and switch .I had purchased a car prior with this company before and had nothing but positive things to say. Oddly enough I can only say negative things So if they say the car is one price just wait and the new price would be revealed at a later time. Almost 4000 dollars more than I expected...Do not do business with this company....what a lousy experience . Just about as low as a company can go! read more

buyer beware reason im writing this review is to let the consumer know that this dealership tells you one thing and does not live up to what they promise gage the manager and his associate michelle lie they promised us a price that we agreed upon for a yukon and they never held up their and of the bargain. my wife ella and myself micheal will never do buisness with findlay gmc again. shame on you for lying to us and bullshitting on your prices. read more

We made a deal with Jose the manager on the internet , to purchase a suburban after arriving, we were told the car was at the lake Mojave dealer, so we drove to the lake Mojave dealer have a then we were told he didn't have the authority to make a deal long story short it was 2000. More we drove from Las Vegas to Arizona for this treatment. Terrible service and they don't care. read more

We drove from out of town for an internet find. They were extremely helpful at answering all questions prior to coming in. All information provided was true and accurate, zero misrepresentation. The process once there was fast and easy. Friendly staff who went above and beyond to make sure everything was set correctly. read more

Findlay Chevy GMC - Chevy Volt Premier - Car Dealers Near Me - Bullhead City, Arizona

04/29/2022-UPDATE After posting the below info online I received a call from a very aggravated Chris Bancroft who requested my presence in his office for a closed door meeting. I politely refused stating that enough of my time and money had been wasted. He insisted on the meeting. ( I was also called an hour previously from Mike Gonzalez , the manager at the used car lot in Fort Mohave, who had informed me that I was being secretly video recorded when I was there to inquire about the policy cancelation.I found that to be very violating and will not subject myself to that again.) I then informed Chris B that if he had something to say to me that he could tell me right then and there on the phone.He refused and again insisted on a meeting in his office. I asked Chris what he hope to accomplish and he stated "I offer no resolution but would like to shake your hand and either you leave as a friend or maybe you will leave as an enemy".Quote on quote. I informed Chris that if he wanted to speak to me in person so badly, I would be happy to have him meet me at my office to establish our status quo. He refused and ended the call. 04/28/2022 This dealership takes scamming to the next level. I was sold an "extended warranty" for a car that was still covered by factory warranty . turns out the warranty they sell ( from IAS First Centennial) starts the day you drive off the lot.So when your factory warranty runs out, so does your $3200.00 so called " extended warranty". You will find this out when you try to use the warranty or cancel the warranty.I was personally allowed to review warranty options and picked a 60k warranty and was informed that it would start when the factory warranty ended(covered to 96k). When i went to the car lot in Fort Mohave to try to sort this out, I was informed by Mike Gonzalez that if i was dumb enough to by a Ford fusion then i was dumb enough to get sold a warranty that i didn't need.Yeah Mike, hence the 60k extended warranty. Mike also advised me to request the hidden docs they dont show you, like detailed warranty paperwork, so i dont get scammed next time. Good advice. I also called the warranty company(IAS First Centennial) and they confirmed that they do not sell extended warrantys and it starts as soon as you drive off the lot. When I did finally recieve all the paperwork there was a signed copy of the warranty ( for 36k, I should have looked more closely when signing)but the effective dates were not stated at all.They were also aware that Findlay was selling useless policys to unsuspecting customers. NOTE: I tried to obtain a copy of my paperwork from Financing for weeks but was ignored by Chris Gonzalez, who is the person who scammed me. It took considerable effort to obtain this information and i ended up having to show up in person. read more

After going to have my services done here. I found that the mechanics left not only one, not two, but three scratches inside the engine compartment of my brand new Silverado. This dealership will never touch my truck again... read more

I had patronized this dealership several times over the past decade since I moved here. Each and every time, without fail, there was a problem. Ill-fitting parts, leaving spilled coolant or oil all over my motor, etc. But let's concentrate on what happened to me today, from something they did in 2019. I went there for four new tires, as they were the only place I could find that carried Good Year tires. They ordered them from their vendor in Vegas. Got them in two days, I came in, tires were installed, and I left. A few months ago my current mechanic noticed cracking on my sidewalls, less than three years later. The tires only had about 4,000 miles on them as I don't drive much. Closer inspection revealed that two of the tires were made in 2019, so they were new when installed. Another was made in 2018, and the last one was made in 2016! Those two tires were NOT new when Findlay sold them to me. So today, in order to not be driving on mismatched tires, I was forced to buy four new tires elsewhere, ensuring that they were new, all made in late 2021. Total cost: $600. So thanks, Findlay. Thanks a lot. Rather than having been honest with me, you took my money in 2019 and sent me on my way. Because of that, I will never do business with you again, ever. Period. I don't care if you have the only part available for my car in the entire city ... I'll walk or take a taxi. Do not do business with these shysters. read more