I recently visited East Providence Medical (Walk-in) for Sinusitis and was very pleased with my…read moreexperience. Years ago however, this clinic was less than stellar under past ownership, but now it's been GREATLY improved. The office and rooms are super-clean and the staff is exceptionally friendly and caring. My experience was like 'night and day' compared to prior visits. A big positive was the short waiting time...At most walk-ins, you can expect to wait almost an hour to be seen. My waiting time was at most 5-6 minutes. I also didn't have to sit in the patient room for very long either. I was immediately greeted by a friendly nurse and the doctor (Daniela Turacova) just a few minutes later. Dr. Turacova is simply one of the best medical doctors in Rhode Island. Her bedside manners are second-to-none and she's very accommodating. She will ensure that you'll feel better and the time spent with her never feels rushed. It's apparent that she truly CARES about your health and well-being! By comparison, at many walk-in clinics I felt like I was just a number at a deli counter. East Providence Medical has earned my business and trust, and I would encourage you to give them a try. I couldn't have been more SATISFIED with my visit....They are HIGHLY recommended!

I suspected that I had broken my foot, but was uninsured at the time, so I chose to go here…read more Pros: The interior is nicer than the exterior. The staff is nice. The doctor was nice. Cons: The wait is exceptionally long considering the patient-to-staff ratio. It's an $80 flat fee to be seen without coverage, which is reasonable. They didn't pressure me to do x-rays, but upon the doctor's recommendation and being told that the x-rays were usually around $40, I decided to do one, and my foot was indeed broken. They fitted me with a walking sandal and an Ace bandage and I paid another $55 upon checkout, which seemed extremely reasonable. I recently received an unexpected $270 bill. No itemization on it and they didn't apply the $55 I paid at checkout to the balance. I have no idea what I'm paying for. They told me when I checked in that x-rays were around $40, which is the main reason I opted to have one. Even if it was $40 per view, they only did 3 different views. I'm not pleased with this place. Probably would've given them a 3 or 4 stars before. Thanks to this, they're getting a 2.

I don't know what is going on with this place but I'm over it. I've been coming here for years and…read morecould easily call and get though no problem. Now you have an automated system that essentially lies to you about your wait time. Or no one calls you back unless you leave multiple messages. And more often than not they sound annoyed and not friendly like they used to be. What happened??

I was transferred to Dr. Cushing-Brescia I absolutely couldn't ask for a better doctor. She is…read moregreat at listening and is always ready to help in any situation. There lab is small so I usually go to East Providence site for blood work. In emergency appts I would prefer to see her only but that not always available.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

Great admission staff knowledgeable efficient triage staff…read moreDr V. Is not only professional and experienced but truly cares about patients. I've been his patient since hir practice opened and haven't met a PA or doctor who practiced there who ever disappointed Truly blessed to find such good care in these trying times

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

Dr. Angermeier,has been my dermatologist for the past 25 years. She is one of the very best doctors…read moreI've ever had. I'm very sad to hear that she's leaving her practice. Thank you for everything you've done.

I love Dr. Angermeier! She is so skilled, knowledgeable and intuitive. She's no nonsense, but kind…read more She's just the best.

OFFICE help require to keep patients outside of office standing in line- no seating available…read more Other offices (like the one across the hall allow patients to wait in office with masks of course). My wait ,in a line of 4 ,was 20 mins. to drop off sample.The woman behind me , who was older than me and Im 74,was trying to stand on 2 crutches and her wait was longer! No excuse for this.I mentioned this to office , told that she was not responsible. Office is large with 3 chairs spaced out. Help is very scarce 2 people, in a busy office.Someone can mention to head office! Im in the Greenville R.I. area.

Convenient location. Staff lacks customer service. Strict policy on switching primary care…read moreproviders. Did not have a good experience with one of the doctors and asked about switching my primary care doctor and they would not allow it.

I had the most wonderful experience at Medical Associates of RI. I've been going to Doctors in…read morethis practice for years but recently saw my GP at the Barrington location. It was well kept, plenty of parking, everyone (including my Doctor) was incredibly nice and knowledgeable and most importantly it was super clean! I was pleasantly surprised to even notice how wonderful of an experience I had and altho I don't want to be sick, it won't be more of a painful trip if/when I do have to go back.

I have been a patient of this office for awhile and always received the best care possible…read more Recently, my Achilles tendon detached as a result of a large bone spur breaking off from my heel. I was worried about the surgery because this could affect my gait. I made the call and received an appointment with Dr. Michael Reuter. I hit the jackpot! From that appointment until my release date, Dr. Reuter has been fabulous. Not only did he take excellent care of my foot but he also made sure that I was comfortable and had everything I needed. Of course, I had many, many questions but Dr. Reuter always took the time to answer every one. It was so reassuring to me to know that Dr. Reuter was doing all the worrying and that I could concentrate on healing. Dr. Reuter - thank you for everything even though it doesn't seem enough. Maureen

I went for a procedure this morning and the whole operation was efficient, nice, friendly and…read moreprofessional. The ladies at the check in were very nice taking insurance information and very courteous. Once inside the team was also very caring, making sure I was fine and comfortable in every way. Overall a good place not too far from the Rhode Islands hospital. Free parking for patients right across the street.

Never in my life have I stood in line for over 10 mins just to check in for a doctor's appt. I…read morewill agree with some reviewers that the admin staff has an attitude. I do think Dr.Sepe is a good doctor.