I have been using them for years.Excellent service,quality and prices…read moreHighly recommend

excellent in every way!!! very professional and outstanding customer service. From start to finish,…read morethe installation of our wood front door was exceptional. the schedulling, installation and follow thru afterwards was 5 stars. I would recommend R&S to anyone searching to replace their windows/doors without hesitation. thank you for an amazing job!!! Karell Campbell

Still dealing with the garbage sold to us as "the best" in the market! Now PGT claims that the…read moreEXPENSIVE product they sold us had not been tested for south Florida weather! Our windows and doors are now ALL fogged!!! BUYER BEWARE!!!!!! This has been an extremely expensive and frustrating process and Mohammad (owner) and PGT do not care or stand behind their products!

We worked closely with Nour, Junior and the team at Hurricane Window & Screen throughout the design…read moreand purchase process for all the new PGT windows in my home. Nour came out several times to ensure that every aspect of the order was correct and even brought out other expert team members (David) to ensure accurate measurements and design elements. Nour and Junior kept me apprised of the status throughout the project. I received emailed photos of the progress each step of the way and updates on the status of the installs We did a final detailed walk through of the design in Nour's office for each window. They have a great showroom that helped us decide on the design elements. The products were delivered when promised and installed by very careful technicians. One window was damaged during install and was quickly replaced. The team at HW&S were very courteous and respectful of our home, sealing off the interior work spaces to minimize the amount of dust that would wind up inside. The windows were expensive but very high quality and help to reduce outside noise and heat. I would definitely recommend HW&S for new windows.

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

Samar made it very easy to order and install exactly the shades we wanted. She showed up for our…read morein-home appointment on time, and proceeded to show off her knowledge and expertise. Samar is not only very personable, but made excellent suggestions and options for our project. We were impressed with her attention to detail, and her absolute professionalism. Her installation crew were also excellent. It has been a pleasure dealing with her. She is very dedicated and thorough and strives for perfection.

5 Stars -Absolutely Stunning & Top-Notch Service!…read more I couldn't be happier with my experience with Shades & Design Studio and especially with Samara! She went above and beyond in helping me find the perfect look and vibe for my house. The wallpaper is absolutely gorgeous--high-quality, vibrant, and even more beautiful in person than I imagined. The ordering process was smooth, shipping was fast, and the installation was super professional. It transformed my space and gave it the exact look I was hoping for. I appreciate that Samara always answered all my calls and texts quickly and kindly and she has such an amazing eye for design. Highly recommend this company for anyone looking to elevate their home decor!

Used them to install my impact windows and they are amazing!!!! They answered all my questions…read more... and I had a lot of them. When the installation occured they were extremely careful to not make a mess. I had a newborn and we were able to sleep there everynight without fear that there was too much dust in the air. I have always heard getting windows installed is very messy and they proved this wrong. Totally recommend them!!! I can't wait to use them to change my doors

This is my second time working with Astor Windows and Door for installation of impact windows in my…read morehouse. They are beyond amazing. Final project is beautiful. Everything went seamless from initial design appointment to installation. The installers are excellent. They keep you inform step by step of the project. Definitely would give them a call for an estimate. Francois and Margarita

I had Prime Window and Door replace two of my sliding glass doors into impact French doors and also…read morereplace two windows into a 4 panel sliding glass door and they definitely delivered. Robert and Frank were extremely easy to work with, professional and most of all reliable. They communicated with me through all the steps and did an amazing job! Good and honest work is hard to come by so I 100 percent recommend them. Thank you!

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

Rafael did an outstanding job installing my sliding glass door. It was a big job, but he stayed…read morefocused and didn't stop until everything was perfect. His attention to detail and commitment to getting it exactly right made all the difference. I'm so happy with the results that he's already installing my next one. I couldn't recommend him more highly to anyone looking for quality work.

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

Stay away from this company. They are unethical, liars and provide the worst customer experience…read moreI've ever had. They promise to do something and then leave you hanging. With so many hurricane windows and door places in Miami I would go to anyone before I do business with these people.

Will not ever use again. The door quality was good and installation was done properly. Out of the…read moretwo doors we had an issue with one of the door lock sticking. After several attempts reaching the sales office we finally got an appointment to have someone come out to do the repair. The day of the appointment no one showed up or called. As of today we have not heard from this company. It was a simple problem and I fixed it myself. They lost a customer.