If I could give this company and contractor zero stars I would. He did work without a permit, did…read morenot hire a licensed plumber, and as a result caused serious damage to our property that he has been unwilling to take responsibility for.

Refresh Renovations did a GREAT job bringing our guest bedroom back from the dead. We had a pipe…read moreburst in mid-January, which flooded the downstairs guest bedroom AND the landing connecting the stairs leading up to the main floor. We didn't rush the repairs, because EVERYTHING had to dry out, thoroughly. By summer, we were able to start the recovery, researching and interviewing several companies including Refresh Renovations whose bid was on the lower end. It took about a month, from the initial wreckage removal to the last trim on the walls along the newly-restored and carpeted flooring. The insulation, drywalling, painting, and detailing were meticulously done. The different crews of workers were prompt, courteous, and thorough, and never left a mess behind. I kept thinking about that TV commercial for an interior refurbishing company, showing a badly flooded home that wound up looking "like it never even happened" when the recovery was complete. Refresh Renovations also has a follow-up program to check back in, over the next year, to see how their work has held up. I hope we never have another "mess-adventure" like this, but if we do, I'm calling Refresh Renovations, first thing! - Mary Lyon Lake Oswego

I contracted Bobby to cover popcorn ceilings in two bedrooms and a small section in my living room…read morewith sheetrock and finish with texture. I also had him frame out and finish an attic entryway in the master bedroom that had popcorn and remove an old cable jack and phone outlet on the wall, patching those areas with drywall. I found his name mentioned on a Nextdoor post from a neighbor down the street from me. After accepting his bid, he was quick to call me to set up a time to sign the contract and to look over the job site. He was able to put me on the schedule within two days of my agreeing to hire him. He worked consecutively for three days. He completed the job on a Wednesday evening around 8:30pm. It was late and dark in the rooms, and I did a quick assessment with the flashlight on my phone. I pointed out a couple areas where I could still see the seams in the drywall, and he reassured me those wouldn't be noticeable once everything had dried. I paid him the remainder of the money and we parted ways. Next day afternoon, I was able to see the finished work in daylight with a better light source, and was not pleased with the work done. I was able to see almost all of the drywall seams. The corners in the attic entryway were not clean and smooth, and there were random marks and lines in the textured ceiling. Texturing was not done evenly. The texture was so thin in some areas that I could see the sheetrock and heavy in other spots where it was dripping down more than a ¼" and casting shadows. Texturing was also done with the attic door sitting in place. The door was sealed to the attic entry where heavy texture dried. I had rip that apart to push the attic door open. The corners in the living room area were not completely filled in nor smooth looking. I was very disappointed that someone who had 13 years experience would leave me with this quality. After a couple days of phone tag, we talked on Saturday. It was a heated conversation on both ends, but we resolved he would come back on Monday to fix any issues. However, during that conversation, he openly admitted to: 1. Rushing the job because it was late, he was tired and wanted to go home and go to bed. He finished on Wednesday, yet he gave himself until Friday in the contract to complete the job. 2. Having inadequate lighting to do the job. Even though the photos that he took of his completed work looked sufficient, after seeing the photos that i had taken during the daylight and with a better light source, showing my dissatisfaction, he realized that his work was not great and blamed that on not having enough light. He was aware that neither bedroom had any lighting going into the job, yet he chose to finish the work at 8:30pm with no daylight and only one light in the room. 3. Not having the correct nozzle for his texturing machine. A better nozzle was left on another jobsite, yet he still decided to use one that he had less control of to get the job done faster. He did use the use the word "nit-picky" when I was voicing my dissatisfaction. I feel that I have a right to be nit-picky about a job in which I'm spending a large chunk of money, putting my trust in him to do good work and wanting clean looking ceilings that I will be living with for the next 5-10+ years. Bobby came back on Monday. He couldn't give me a timeframe of when he would arrive and start work because it depended on how early his guys would get out of bed and get to the job site. In the end, the work looked much better. The seams in the second bedroom were still slightly noticeable, but I made the decision to call the job complete with the idea that adding primer and paint would hide it. Unfortunately, I can still see them after painting. I can say that I will not call him again nor recommend him to a friend.

Bobby is trustworthy and treats you like family. He knows how to make your ideas into solidly…read morebuilt, sturdy reality. He tries to be transparent and clear about design changes that are necessary due to realities of construction and his team definitely went above and beyond to try and make things work exactly like we wanted. We hired Bobby and his team to install a new catio/dog run for us. While I have experience building cat furniture, overhead storage in my garage, etc, and have no fear of any DIY work, this was to be installed on the front of my house and I wanted to make sure it was professionally made and attractive. I was impressed by how into the details Bobby was during the initial design/estimate process. He outlined the exact materials he'd use, which gave me confidence that he understood the full scope of what we were looking for. I created design pictures to make it clearer what we had in mind. He had me do the leg work of finding the exact materials I had in mind for the wire mesh & lattice sections, as well as purchase the door, dog door, and door hardware to ensure they used exactly what we wanted. The entire project included: 1) Adding a new exterior door at the end of a hallway to lead into the catio (this previously was a full wall with no door). 2) Building the catio/dog run structure itself. 3) Building a door frame and hanging a door (originally we wanted him to build the door too, but due to the keycode lock we wanted he decided mid-project that we would be better off buying a door for them to install instead) for leading from the catio/dog run into the yard. 4) Adding a roof to the top of the catio/dog run to allow the pets to enjoy the outside even when it's raining. 5) Covering the outside & uncovered sections of the structure with a combination of lattice (to obscure neighbors' view of any potential dog/cat poop) and wire mesh (for better view of the nearby bird feeders for the cats) and to prevent any of the pets escape. 6) (Contracted separately by us with a landscaper, since Bobby doesn't do this himself) - Prepare/level the ground and install artificial turf for the flooring. We had this done in two parts, the ground was prepped before Bobby started, and the turf was installed once the crew was done with the worst of the stomping around for building the structure so they didn't mess up the brand new turf. This was the first time I had hired a contractor for a project with this many parts to it, so it was a bit of a learning process of how things go. Here are some of our learnings I'll share to make things easier on both sides: 1) Realize that the estimate Bobby gives at the start will NOT be the final price. We had a bit of a surprise at the end when the total project cost rose about 5K more than the estimate. Some of these were unavoidable surprises, like realizing our wall framing was 2x6, not 2x4, which meant the door we had purchased needed to be rehung on an appropriately sized frame. Others were due to the fact that Bobby is a general contractor, not a specialist, and can't perfectly predict how much work a complicated, novel project will take. He has a business to run and needs to pay his crew fairly for their time, so taking extra layers of paint to finish a wall, needing to demo more than expected due to the intricacies of your siding, etc, will be considered changes on his side from the original estimate that you'll have to square up at the end. 2) Over explain expectations. Bobby and his team are great at making things work and problem solving anything they're aware of, but they're looking at things from a builder perspective. They know how to make things easier to build, but might not realize what consequences some of those design decisions have. In our case, we didn't explicitly mention that the catio needed to be completely enclosed, and Bobby didn't know that cats could climb up to the top of an enclosure. So when we pointed out mid project "Hey, how are you closing that gap between the roof section and the wall of the house?" it took some quick thinking on Bobby's part to resolve it. He ended up closing the gap with wire mesh which accomplished the job. 3) Make sure you understand the full design that Bobby is proposing. I was a little surprised when one of the support posts was in front of our bathroom window. It's only a single post, so it doesn't obstruct the view much, but if I were to go back in time to the start of the project I would have pointed out this in my original expectations better so Bobby could adjust the design accordingly. All told, the finished project is fantastic and solidly built! There are some very minor aesthetic flaws (they used too long of nails on the roof, so they're visible on the underside, and the paint he told me to pick up for finishing up the hall isn't a perfect match), and the catio door is having some minor alignment issues now that will be easily rectified, but overall I'm thrilled with the results! Thank you!

Working with Veenhuizen has been great. Our project had some difficult aspects to it - and the…read moreVeenhuizen team went beyond the normal to exceed expectations. Well done - and we would definitely use them again.

I trusted the reviews only to learn this was NOT my experience. The final straw was today I opened…read morethe can of foundation paint and wanted to paint my back gate the same color ONLY TO LEARN the paint was FLAT and not SEMIGLOSS - what company would do that. We had trouble with them EVERYDAY and had to have a supervisor come out. We talked with the sales rep exactly what we wanted, to have a NEW look to the outside of our house. We showed the sales rep what we wanted sanded down get rid of the imperfections. They did a little sanding and filling some spots but that is what I could do, I wanted professionals to come in and make my house look new again!!!!! I had to do so much repair and repaint the south wall, but I do not have a professional sander. I also did not get my 5 gallon paint bucket back of the original house color. I DO NOT recommend this painting firm at all. Three neighbors have asked us for a recommendation and we said no way! I now they will provide a rebuttal to this review, but I stand by my review and they too looked around and agreed with me.

I had a roof and exterior project with this company. Long story short, faulty roof install,…read morespecifically around the flashing of the chimney that the owner never fixed or paid for. Leaks observed in the following winter season after install that were never repaired or resolved. Even though it was under warranty in the contract. We also had issues with their exterior painting subcontractor who was very hostile towards our concerns of painting in the winter (cold temps and rain- we wanted to wait until spring. We insisted which drove him into a fit). The bigger issue was with the roof leak however and after contacting the Viktor the owner he offered to pay for the repairs (We had to hire another roofing company to come and fix, and also hire a mold mitigation company to remove mold). He never paid after over many months of notice. These problems are often resolved in legal mitigation with a contractors bonding company, however we discovered he had been recently sued by someone else for over $16k which drained their bond. Thankfully the other roofing company did a solid job of fixing the leak issues and mold mitigation company also did a perfect job removing mold so there is happy ending to the roof. However, do your homework on Washington labor and industries website https://secure.lni.wa.gov/ before hiring this company, or for any contractor for that matter. As of now their license is suspended, but yet they still advertise. Be careful out there!

I hired Viktor with Provision Remodeling to hang new cement board siding on my home and remove the…read moredrywall infested LP siding which was failing and original to our home. We went through him for exterior paint as well, which he insisted on using Sherwin Williams for, as they are considered the best quality. In the process of having our home looked over to see what projects we could afford to do, we had an unpleasant surprise in finding out the previous home owners...who replaced the roof themselves...laid the roof shingles incorrectly and therefore we had swelling and imminent failure. I received quotes from four exterior siding companies, as well as six roofing companies. I could have gone with two separate companies but Viktor won my business for two reasons. He was competitive with the siding and roofing companies I was seriously considering and he was very communicative. He answered so many questions. We have never had major home repairs done. We both had family and friends pepper us with horror stories of companies giving them a reasonable price and then tacking on thousands in charges at the end. I probably drove him a little nutty with all my concerns before we agreed to sign the contract. Then, after we signed, we added on work we hadn't realized needed to be done as well. For one, I thought the rubber trim wood around garage doors was part of the siding. It is not. Ours was in need of replacement. Our exterior outlets were outdated and out of code, as they were original to the house...twenty-five years ago. We asked for our bathroom exhaust fans to be replaced, which were accessed via the attic and that led to finding out our master bath vent was never even hooked up...just a fan box buried in insulation. That answered why we kept having motors burn out every two to three years. There was trim replacement which was unplanned for as well. There were a couple of delays, but Viktor was always responsive and reassuring when those happened and the work was not only done but done so well I've had multiple people, in the neighborhood, comment on the quality of the final job. His employees are friendly and patient with my curious George mind...asking about every little thing, as I just never stop asking how things work. He even went above and beyond. I ordered a new sliding patio door from a door company he works with all the time and when they were not communicative, Viktor followed up with them to find out what was going on. The additional charges for the work added after contract signing was very reasonable. I am fully confident in my recommendation of Viktor and his team. They are perfectionists, professional, patient, communicative, and friendly. I am very happy I chose to give Provision Remodeling my business and would do so again.

The owner or a representative called and asked me what I needed done. He then basically told me…read morethat he would let me know when he was around my area......feels/felt like a brush off. Have never heard from him again, and at this point wouldn't work with them. In the meantime, I still need a bathroom made, and a bathroom extended. I guess he felt my money or project wasn't worth his time.

These guys are fabulous. They responded promptly to my request for contact (via Yelp), then came by…read moreright away and gave us a bid that was fair. It was a small job, but they didn't treat it (or us) like it was any less worthwhile than a bigger one. All three of the main guys are super nice, conscientious, communicative, and excellent at their work. If I could give them 10 stars, I would. Plus, they did what they said they would do when they promised. None of the typical problems with not showing up, not responding to questions, etc. I would hire them again in a minute. Simply the best contractors I have ever worked with.

We had Fleschner Construction do an extensive remodel for us, and they did a fantastic job taking…read morecare of our home. We had purchased the house while still living in Austin, TX, and needed a contractor we could trust and work well with from a distance. Ashley and his team provided clear, realistic, and detailed estimates, and communicated well with us about what we wanted from our dream home. They updated both of our bathrooms, raised the ceiling in our kitchen, and updated the lighting and wiring through the house to add smart home features. We also threw a huge curveball at them during the planning phase of the project: we needed to add an elevator. They handled this new requirement with ease and delivered a home we are delighted with.

In the spring and summer of 2016, I hired Fleschner Construction to do some exterior and interior…read morework to update my backyard and also my kitchen/family room. These projects included some decorative fencing outdoors and updating to Quartz countertops, new wood flooring, new tile backsplash, new sink and faucet, and conversion to natural gas stove in my kitchen/family room. The work was done with utmost skill and care, and I genuinely appreciated their input when decisions had to be made about the finishes. I think one thing that makes them standout above their competition is the excellent communication with their customers about expectations, timelines, and daily work schedule. I highly recommend this group of experts to handle any remodeling or construction project.

I lucked out and feel extremely fortunate to have worked with Jason and Craftworks. Craftworks…read moreremodeled my kitchen, 2 bathrooms and added a 1/2 bath aka powder room to my 1893 Queen Anne Victorian home. The project was on schedule, within budget and I only had a dumpster in front of my house for 2 1/2 days. I cannot be happier and highly recommend Craftworks!

Jason helped us with our kitchen + living room remodel. His team removed a wall and chimney and…read moreinserted a beam in its stead. Then his team dry walled and textured the ceiling and walls. In addition, he hired a subcontractor to restore the hidden floors beneath the carpet in our living room. Lastly, he installed trim around the edge of the floor. (Location Portland, OR Not Walla Walla, WA)

We recently had Ocre Painting paint the exterior of our home in the Laurelhurst neighborhood…read more Carlos, the owner, was attentive, patient, thorough, and insightful through the entire process. Is quote was reasonable; not the lowest and not the highest. His staff was polite, efficient with time and made sure the work area was cleaned up each day, making sure the gate to the back yard was always shut to ensure the safety of our new puppy. In the busiest time of the year, Carlos kept us informed on when they anticipated to start on our project. The project actually started sooner than I had anticipated and I had not selected the house colors! He recommended using Benjamin Moore on Powell and to work with their color consultant. She was amazing. Carlos also went out of his way to show me pictures and to bring color samples by the house to help in the decision making process. Having to travel prior to final color selection was difficult. Carlos was flexible, rearranging the order of painting, to accommodate travel and to ensure that we would be happy with the final color selection. Once the project started he did a thorough walk around identifying rotting regions around windows and doors and personally replaced rotten wood and caulking all holes, cracks,etc. The end product is beautiful. We went with a beautiful, rich, blue with cream trim and black accents that compliment the style of our home. It makes a statement and brings color to our street and Portland:) We would hire Carlos again for any painting project and highly recommend Ocre Painting. Don't dely, check them out!

We have had Ocre Painting paint both the outside and the inside of our house and the quality of…read moretheir work as been just great. On top of that, they have also helped us make minor (and a bit more than minor) repairs to the house as part of that process. We would recommend them to anyone.