Looking for a electronic technician to see if an plug for an appliance can be fix. Left voice mail…read morebut never got a call back. Decided to visit store instead. It turned out to be a residential condo. When I called again to see if I got the correct address. What I got was the opposite of a business response. "What you want?!" Was the answer I got when I asked if he is still in business. Whomever chooses to use this dude, good luck to ya. Hope you got better response than I did.

Ken was super gentle with right attitude. He was On-time and his charge was aligned with his…read moreexperience. Something was stuck in our dishwasher drain pump. It took almost 35min to diagnose and solve the issue.

I'm sharing this so others don't make the same mistake I did…read more I paid $1,200 to repair a Miele hood fan in my rental unit. The fan is not used daily--my tenant rarely cooks--yet it began making noise just over six months after the repair. Their 90-day workmanship warranty is extremely short. For appliances that aren't used often, you may not even discover a failed repair until that window has passed. They also do not stand behind the parts they install, leaving customers completely unprotected. Each service call costs $317, and once the 90 days are over, you're on your own--even when it's clear the repair didn't last. This was an expensive and frustrating experience. Consumer aware!

gas cooktop - fisher packed. Repairs were done day following phone call for service. Ramin was…read morevery pleasant, corrected problem immediately. explained how to keep top clean - not to use spray or water but damp cloth etc. So polite, and knew exactly how to solve the problem. I would recommend him anytime and I must say I really appreciated the service and thank you so much. Patricia G

My fridge died. I visited the shop and there was a good choice of 2nd hand fridges at reasonable…read moreprices, with a 3 month warrantee. Same day delivery. Excellent sales advice and service from Moe. It's good to know this shop is available for appliance emergencies.

Moa the owner was supper friendly and helpful. Great customer service. I would highly recommend…read morethem for used appliances.

Dishwasher had been leaking, so I wrote in here to ask for a quote. While it isn't possible to get…read morea range without having someone actually look at the machine, they'll waive the inspection fee if you decide to get a repair afterwards, which is nice! The technician called ahead to ask if arriving a little early was okay, which it was, and quickly diagnosed the problem. He went out straight away to fetch a replacement part, and once he was back he completed the repairs promptly, and he had friendly and professional manners and good advice throughout! And the price felt quite reasonable considering the time that went into it. I would happily ask here again next time I need appliance repair; apparently they also source replacement appliances and handle associated installation and disposal as well, which is an intriguing offer. If you need your appliances looked at, definitely give them a call!

We contacted Vancity Appliance Service to have the burned out bake and broil elements on our…read moreelectric oven replaced. Our technician was Zachary. He was very affable and fast working. After a quick assessment of the problem, he obtained the necessary parts and completed the swap out of both elements in a short afternoon. He quoted us a reasonable and affordable price for everything and we are very pleased with the results. The oven is back up and working properly. Everything was done efficiently and professionally. Zachary is a nice guy and a skilled technician. We wouldn't hesitate to recommend Vancity and Zachary. Thanks!

I called Andy to repair an old dishwasher that wasn't draining despite trying a few reset options…read moreand other quick fixes as suggested in the manual. He was very upfront about his quote, which was higher than some, but definitely not unreasonable, so we decided to give this business a try. He and his wife donned slippers and masks when they arrived which made us feel more comfortable about having two people in our house during Covid - 19. It turned out the problem with our dishwasher was quite the enigma, but Andy wasn't going to let it defeat him! The repair took longer than expected, but Andy did not charge us a whole lot more than the estimate. He wasn't about to guarantee the length of the fix, and rightly so given the age of the dishwasher. He did however, advise us to call him if we needed new appliances, and he called us the next day to confirm the dishwasher was still working. Excellent customer service and I would hire Andy again.

Andy is responsive, very honest, and funny. He is realized that we didn't need to change out our…read morerefrigerator fan but instead a simple, less expensive fix would do the trick. He works with his wife who is also kind and professional, and we recommend both of them. They're a great example of a small business that is worthy of your support.

I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

showed us the issue quickly and gave us the best recourse to fix it very quickly…read morefriendly repairman

I scheduled an appointment several days in advance to have my range hood fan looked at. It's the…read moreday of, and I give them a call just to determine whether I'm still on the books- I was simply told: "yes, the technician will arrive within the window" without being asked for my name or my address or anything. Okay, fine. I wait several hours, and there are maybe ten minutes left until the end of the appointment, so I call again to make sure; I was then told that I was going to get a different appointment window on the same day, which leads me to then wonder if they were going to bother informing me of this today had I not called. I thought that was going to be the end of it, but then the technician called after that to say that he wasn't going to make it at all, and despite me trying to reschedule this appointment, he concluded that it was impossible to reschedule and ended the call. I see all these five-star reviews and I had high hopes, but I feel incredibly let down by this.

Our washer broke down and TIM came to fix it, and it was such a great experience!…read moreHe was on time, professional, friendly and an absolute expert. He fixed it in no time and we were so relieved, thank you Tim!

Sergiy was great. He fit us in between two scheduled calls to have a quick look at our machine. He…read morechecked the same components Google suggests as likely culprits for our symptoms and quickly assessed that the simple fixes wouldn't help us and that it was time to replace our old machine. He then gave us plenty of advice on what to look for in a new machine without pushing any particular brand. While we still had a pay a service, it was money well spent because I now feel we can make an informed decision to replace our machine.