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    The Home Depot

    3.1 (32 reviews)
    Closed 6:00 am - 10:00 pm

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    Heather D.

    Difficult return process if you use cash to pay. I tried to return a $15 wall register today. They could not find it on my card...maybe I paid cash. Highly irregular but possible. I said I was OK with store credit. They needed to see my license so I pulled up a pic on my phone. Nope, they wanted an actual physical license.. apparently didn't trust my photo altho they only need the license number which was clearly viewable (and i used it here previously) and the manager blamed it "new updates on technology and "thievery". What kind of BS is that? Not fun to be treated like a thief!! What about customer service?? Not happening at this store. Was also here to take the next step after getting a $1300 quote for a new carpet. Decided against working with them. Support local mom and pops where you know them and they know you. They are less likely to treat you like a criminal!

    Caitlyn R.

    This is your typical Home Depot with outstanding customer service. I came here to get a key copied. I was greeted right away and asked if I needed any help, I told the gentleman I needed a key copied and he told me the aisle I needed to go to and then called an employee as I was on my way there to have him cut me a key. The key selection was great, affordable cost and super quick service.

    At the entrance
    Khoa L.

    This location is really close to where I live, so I usually go here for quick household errand needs. The parking lot is huge, as usually is the case for most Home Depots. I needed the snake for clogged drains, and it's $2.5 in aisle 10, works great. Service is quick. They have self-checkout stations. The staff was very helpful.

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    Photo of Brent G.
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    5 months ago

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    7 months ago

    Very helpful staff ! So polite as well. I would definitely recommend going to this location!

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    4 years ago

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    8 months ago

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    The Home Depot

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    2 years ago

    Jeff in electrical was great. He took his time with us helping us pick out lights. Wish that they had a lot more like him.

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    6 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    3 years ago

    Henrietta is the best!!! Always willing to help with any of our concerns. Great customer service!

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    7 years ago

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    8 years ago

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    13 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Keith in the paint department and Kate in the plant department helped me out today.

    Mentioned in 2 reviews

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    Sniderman Hardware - Sniderman's Hardware, a pillar in the Rochester business community.

    Sniderman Hardware

    3.8(4 reviews)
    5.9 miUpper Falls

    My husband and I have been loyal Sniderman Hardware customers for 10 years, but we were recently…read moreghosted and gaslighted for two weeks. A crew showed up once to review our bathroom project, yet we never received an actual estimate despite calling several times. After finally being promised a specific time frame for a second visit, no one showed up and no one followed up. We value local businesses, but we value our time more. Sadly, after a decade of loyalty, we won't be using them again.

    A pillar in Rochester' business society! I gave it 4 only because it doesn't have things that the…read moremodern day Hardware's have. But to me it's a 5 due to history, old Rochester. It was founded in 1946 by Sam Sniderman. I met Sam, his son, many times when I went in there to pick up things when I was in the real estate business. From plumbing , heating, electrical supplies, equipment rentals, lawn and garden needs, windows, screens, pet supplies, keys made, Sam had a bit of everything. Today I need some fish eye screws for 1 of my cameras. For old time sakes I went over to Sniderman's and picked some up. Not much has changed, the aisles were always cluttered, customers in the old days could walk down them and look for what they wanted. They have a rope crossing the entrance now. The salespeople get things for you. No more lawn mowers, rollers, or wheel barrows on the sidewalk. But they still have a lot of things you may need.

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    Towing chains.

    Sniderman Hardware - A little bit of everything.

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    A little bit of everything.

    The Home Depot - gardening - Updated September 2026

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