I had a great experience at this location. They had a great selection of shoes and the staff who assisted me that night went above and beyond to help me find shoes for me and my daughter. I tried on several pair of shoes and they were all reasonably priced. The store was well organized, even the clearance section had pretty nice items for a great price. I was able to find the cutest Pumas for my daughter. I definitely plan to go back because I still couldn't decide on what I wanted. I am yet looking for some slide on walking shoes! read more

Finish Line - Shoe Stores Near Me - Memphis, Tennessee

The service is good & fast if u don't find it on the floor, they help u to look up in another store around or online! I didn't give 5stars because they r always out of the new stuff like quick :( most of the time read more

Finish Line - This store is huge compare with another finish line store around - Shoe Stores Near Me - Memphis, Tennessee

Great selection of new sneaks and athletic clothing and gear. Appalling customer service. When I walked up, the salesperson had her cell phone in hand and only looked up at me at the end of our 'conversation'. My last experience went like this: "Do you have these shoes in a 10.5?" "I don't think so...(distractedly)...I'm not sure." "Could you check?" "I'll buy them if you have them in my size." "I'm pretty sure we're out of 'em." "Could you check?" "We're out of them." "Maybe I should ask a manager to check?" "Hold up...(checking a text message)...I'll check." After five minutes, she returned with the shoes, in my size-which I purchased. I haven't been back since. They need: The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization by Robert Spector read more

The store manager here was extremely rude. She refused to speak to me face to face and instead used one of her employees there to trade messages back and forth while I was 10 feet away from her. I had an issue that the store in the Fayetteville, Arkansas mall had no problem solving. I will not be bringing my business here. read more

PISSY POOR MANAGEMENT!!! Phoned one hour ahead of time in search of a certain pair of shoes in size 61/2, female associate put me on hold for several minutes, afterwards male associate came on the line and told me they didn't have the size I requested but had size 7. Informed them I would be driving over 30 minutes to get there to purchase shoes. Walked in the store and the exact size of the shoes I phoned about were there on display. Told the associate I wanted to buy the shoes but also wanted to try on another pair of shoes on display in size 6 1/2 that clearly showed wear and was the Last Pair in the store. Requested a discount on the worn pair only. He went to ask his "so-called" manager Robert and was told "NO" I couldn't get a discount on the worn shoes. After phoning him once I got in my car for reasons he wouldn't discount worn products I was told "I CAN'T JUST THROW OUT DISCOUNTS TO EVERYONE THAT COMES IN HERE..." I informed him that I wasn't requesting him to throw me out anything but didn't understand that in this economy when people are unemployed and stores such as his is closing because of low profits why he wouldn't allow at least at 10% discount, which would've equated to $16 on a pair of worn shoes. This in my eyes and also the eyes of two other managers at two different Finish Line stores in Memphis is a mighty FINE example of PISS POOR MANAGEMENT! Needless to say that I didn't buy either pair of shoes, which resulted in a loss of $360 plus, for Finish Line, Wolfchase Galleria. I passed this incident along to the person who told me about this particular store and she placed an order through the website of Nike opposed to going to this Finish Line. read more