I am extremely grateful to have found Jannyle Macdula, APRN. He is an exceptionally compassionate,…read moreunderstanding, and proactive primary care provider. Unlike my past experiences where I felt unheard, he truly listens with a genuine heart and takes swift action regarding my medical needs and documentation. He shows true care and dedication to his patients. I highly recommend him to my family, friends, and anyone looking for a medical provider who genuinely cares!"

Extremely Disappointing Experience…read more My husband and I scheduled appointments to reestablish care with Valley Oaks after our original provider, Dr. Shin, left the practice. We received confirmation texts showing my appointment at 11:00 a.m. and my husband's at 11:15 a.m. We arrived 15 minutes early, only to find out that my husband's appointment had been changed to 7:30 a.m. without any notification. I showed the staff our confirmation text, but was simply told it was "booked wrong" and that he would need to reschedule. There was no apology or accountability, despite us both taking the day off work. The clinic itself was also extremely disappointing. The facility was run-down and dirty, with visibly worn broken furniture, and dirty used water cups throughout the office. The overall condition of the office did not give us confidence in the quality of care. So maybe it was a sign. After this experience, we feel we're better off finding a different provider. Extremely disappointing from start to finish.

Extremely hard to get a hold of anyone to schedule an appointment. You can't leave a voicemail and…read morealways get hung up on after a certain amount of time that it rings.

I went in march concerned about my overall health, mammogram, uti, etc...I proved a vag swab/urine…read more I've been waiting to hear back for months, I got busy and forgot to check in. Yesterday June 15th I received an email to set up my patient portal, first thing I did was check my results. Abnormal stuff was detected but I can't read the labs. What have I had these 3 months? I hope I didn't spread it. It's June 16th..I have to wait all day to hear my results...I'm a nervous wreck. Finding a new doctor I feel...

i had the best experience ever with these folks!!! okay first them little ladies in thr front…read moreoffice are warm comforting loving .... they have a genuine sense of love for the community & you can tell they want to help. next who is this jamie lady whom does community impact for families & individuals. this lady was by far the best person i have ever met.all year long.i have been in clark county for fourteen years.i have three daughters, one with autism.and this lady goes to the top of my list. genuine caring honest real warm friendly i mean omg thank you clark county for this lady jamie @ hope4nv on charleston.

I cannot say enough wonderful things about WeKare Medical Center! From the moment I walked in, I…read morewas met with kindness and professionalism from the front office staff--they are truly some of the nicest people I've ever encountered. The doctors are absolutely amazing--by far the most caring and compassionate I have ever met. Their warm bedside manner made me feel comfortable and truly cared for. On top of that, I was assigned a community healthcare worker who has been instrumental in helping me navigate essential resources that I desperately needed. The level of support and care I've received here is unmatched. I highly recommend WeKare Medical Center for all of your healthcare needs. If you're looking for a place that truly puts patients first, this is it!

Dr Annie Matthew is an absolute gem. She is hands down the best doctor in Vegas. She is nice,…read morepatient, really cares how you feel, does not rush you, and takes time to listen to what you need or if there is anything wrong. I HIGHLY recommend her. She has 3 different locations and is always working very hard for her patients. Her staff as well as her offices are very clean. Everyone is very friendly. I am hands down never leaving her she is a blessing and I am so happy to have found her. I truly think you will have the same great experience as I did. You won't regret it See you soon!

Needs to do better scheduling and seeing patients...rather turning them away and making them drive…read moreall around to different locations....

My first visit yesterday, May 21, 2026 with APRN Molina de Pena lady was a good and pleasant…read moreecperience. Very competant, caring, kind and took her time to listen! Which..in itself is a Miracle here in Las Vegas. Only thing that I take offence to is the Medical Assistant/Triage nurse, Matthew? Though a wonderful person, great demeaner, kind, caring also, but lacked in the basics in taking your blood pressure reading, which is pretty shocking. Being that this could be the easiest part he performs during a Triage. He did an incorrect wrist cuff technique for my Blood pressure reading. (He left that same arm dangling, in the process, instead of holding it up at heart level.. and in turn, got a high reading) when I have Normal blood pressure, as my Baseline is normal & mostly on the low end! So, I know my baseline well, and this is just unacceptable. I found this Centerwell Clinic to be exceptional. It's large, very modern in Decor, including an Activity Center inside. Everything was very clean & neat. And the girls working in the office were very kind, friendly and curteous. A very good all around vibe I thought. I truly recommend this Clinic location for anyone.

Don't accept commercial insurance. They don't tell that until you have a bill and charge you more…read morewhen the bill is decline from the insurance.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

Calli Collins is a fantastic practitioner that I have been seeing for a long time. She is the only…read morereason this is receiving a 3 star rather than 1 star review. This business advertised itself as a medical office that is lgbt friendly and provides services for including hrt for patients. That is why I chose this office. Other offices charged VIP plans for hrt and were focused on cis men. This office has now bait and switched the trans patients it advertised itself to, mandating they buy into the expensive VIP plan as they switch to a "concierge" service. So they want to charge me 76-100 extra dollars per month, not covered by insurance, to still have to go through insurance and pay for all of my medical treatments and bloodwork. I would rather pay that extra money to go to a specialist office not scamming its patients. If Calli Collins ever leaves this practice, or if they start requiring the VIP for even typical primary care services, this review will be changing to a 1 star, and I will go into more detail about my negative experiences with other staff in the office. The front desk staff are rude, dismissive, and openly gossip about patients within earshot of the waiting room.

UPDATE- I JUST FOUND OUT HOW DANGEROUS IT WAS FO THE PA TO HAVE ME ON ESTROGEN WITHOUT PROGESTERONE…read moreFOR A YEAR!!!!! after the initial prescription ran out a year ago, in our telephone appointment she said "there's no standardized daily dose for progesterone" and so she did not renew the prescription. And therefor for a year I have been daily dosing estrogen with ZERO progesterone The other feedback I had about the experience is just vibes

Got the covid and just got out of hospital for about 3 day. Didn't want to go back to big hospital…read more So I try getting a doctor in a small clinic. I ask him did he take a certain medical card . It was like pulling teeth trying to feed him information and spell for him everything. I informed him I couldn't urinates for 2 day now . He proceeded on doing paperwork. I got impatient and ask him can I come in now to see the doctor. He finally tell me the doctor won't see no one till Friday , that was 4 day a way. I got frustrated needed to urinate but can't . I just hang up . what a waist of time, Did all the paperwork for nothing. Just frustrated , he should have ask what the reason first and availability of the doctor and which insurance he take last. That all I'm saying, I got to go pee now.

My nephew had lower fever when he was traveling in Vegas. We found this clinic near Chinatown, felt…read morevery disappointed. The lady works at front desk is extremely rude. She doesn't care about patients at all.

This is a brand new practice. I brought my daughter in and Dr. Bruce was amazing with her. The…read moreoffice staff were also great with her.

From the owner: We are an Urgent care Primary care facility.read more

This office staff is horrible and cannot handle prescriptions. The Dr. Doesn't connect with…read morepatients in anyway at all. He knows nothing and I was prescribing my own meds to him because he doesn't even know of them. He's not upto date and he only wants your $$

I have been having an onslaught of ongoing issues with Red Rock Medical. I've completed a first…read moresleep study and have been struggling to finally get a follow up so that I may replace my CPAP machine, which is quite literally falling apart. The first study was wildly uncomfortable and left me sore for days. However, the second had to be postponed 45 minutes after their fire alarm started blaring. My ears and the alarms alike were both still ringing as I drove away into the dark of night. I attempted to reschedule this first rescheduled follow up appointment because I started coming down with potentially contagious symptoms the day of the study, after I already checked in. As a responsible citizen of the planet, I was forced to no-show when I could not reach anyone to cancel. I've rescheduled this follow-up yet again but am simply unwilling to pay for the previous no-show when I was unable to get a hold of anyone at all to cancel it. I was informed that the fee may be excused and advised that I should have left a message, but now that I am attempting to reach someone about these "overdue balances," I can assure you that there is no option to leave any message. I have a full call log of a multitude of attempts to reach Red Rock Medical Group over the past several weeks. I have also received and returned multiple calls throughout this experience and whenever I return a call, the person assisting does not know why I missed a call. After ending the call, I miss more calls all over again! The process to simply get new CPAP equipment has been so extremely complicated and challenging that I am actually debating on a daily basis if safety pins on a sleep apnea mask is a risk I'm willing to take. Completing a simple sleep study through Red Rock Medical Group has been a never-ending nightmare! I am at my wit's end. This is honestly a deplorable mess! Please get it together. I am a patient who has shown nothing but patience with your establishment and I am suffering for it!